Adrian Flux Car Insurance Reviews

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Adrian Flux Car Insurance
2 stars
Average rating for this product is: 2 out of 5

From 1 rating and 35 reviews

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Average Ratings for Adrian Flux Car Insurance

  • Customer Service2.1 stars
  • Value for Money2.4 stars
  • Reviewer Ratings2 stars
  • Overall Rating2 stars

35 Reviews For Adrian Flux Car Insurance

  • Guest 20th Nov 2009

    Reviewer rating: 1 stars


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    This company messed up everything I asked for. Initially they seemed fine but as my needs changed they cocked up the paperwork, direct debit (costing me more) then the no claims bonus. The staff (apart from one girl) were hopeless at following through on service. All was fine on the phone. But what you get after that is not what you ask for. I would never reccomend this company to anyone. I filled out a custmer dissatifaction form and after that was treated awfully.

  • Guest 18th Nov 2009

    Reviewer rating: 1 stars


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    Too many departments dealing with one claim.

  • Guest 10th Nov 2009

    Reviewer rating: 5 stars


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    Just bought an Alfa Romeo (much sportier than my old car). Direct line gave me a quote for 3rd party fire and theft at £843! Cheapest I could find on the comparison site was £600. Adrian Flux gave me the same cover for £265. The girl on the phone was excellent, she put my old car onto a temporary policy in a flash.

  • Guest 6th Nov 2009

    Reviewer rating: 5 stars


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    I've found them brilliant. I tend to fiddle with vehicles, I converted my own motorhome then fitted a different make engine and transmission. EVERY other insurance company wet themselves when I rang them. Not Adrian Flux. Their quote was very reasonable too. The same with my car, LPG conversion, wrong engine and box and also my electric vehicle.

    Instant email response for copy documents, polite attentive people on the phone.

    Highly recommended I can't fault them.

  • Guest 5th Nov 2009

    Reviewer rating: 5 stars


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    I've found them brilliant. I tend to fiddle with vehicles, I converted my own motorhome then fitted a different make engine and transmission. EVERY other insurance company wet themselves when I rang them. Not Adrian Flux. Their quote was very reasonable too. The same with my car, LPG conversion, wrong engine and box and also my electric vehicle.

    Instant email response for copy documents, polite attentive people on the phone.

    Highly recommended I can't fault them.

  • Guest 19th Oct 2009

    Reviewer rating: 1 stars


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    I moved to this company frm another classic car broker in Godmanchester and regret moving, staff unhelpful and didnt appear that knowledable about my car.Their advertising promised a lot but any contact was a hassle and when I chnaged my car wouldnt cover the new one no help.

  • Guest 15th Aug 2009

    Reviewer rating: 1 stars


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    I have never been treated as badly by a company that I have paid money to. I asked them to insure my kit car, when it was being built, as they advertise that they will cover all stages of the build. After driving it (insured) to the SVA test, it unfortunately failed. Adrian Flux then wrote to me, demanding the registration number of the car, and saying they would cancel the policy without one. They were not swayed by the argument that the DVLA wouldn't give me the registration number till it ...

  • Guest 14th Jun 2009

    Reviewer rating: 4.5 stars


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    Adrian Flux Car Insurance are a very efficient and friendly company. Their rates are extremely competitive and I have not had a single problem with them since insuring with them in 2007. I would recommend them to anybody who values quality customer service.

  • Guest 29th May 2009

    Reviewer rating: 0 stars


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    I would never recommend Adrian Flux for insurance - they did not send out either letter or email of my renewal and then proceeded to charge my card for an insurance that I did not want - they have now re-imbursed monies in full however when I pointed out that I did not receive any communication from postal or email services I was accused of lieing and ineptitude by a member of staff. I would not recommend Adrian Flux for anything.

  • Guest 20th Apr 2009

    Reviewer rating: 0.5 stars


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    Can never get hold of anyone at Adrian Flux Car Insurance!! Hours on the phone for a mistake they made. Will not use them again.

  • JessicaCJones 16th Apr 2009

    Reviewer rating: 0 stars


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    I payed £1,000 to insure my Nissan micra with Adrian Flux Car Insurance. This seemed a good deal at the time as other insurance companies were looking at premiums at around 2-3,000 pounds as im only 18years old. When i took out insurance i told them that in the january i was doing a pass plus course, which was later canceled till the end of february. I got badgered constantly for the certificate that i could not supply them with, so they asked me for the 30% discount that they reckon the ...

  • FilmTechPete 5th Nov 2008

    Reviewer rating: 1.5 stars


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    I was involved in a sub 5mph bumper scrape on a roundabout. Other driver did not indicate whilst on the roundabout and changed his mind at the last minute. We had a tiny scrape bumper to bumper. NO damage to my car, a 10mm long, 1mm deep graze in his bumper.
    I immediately contacted Adrian Flux with a full written statement and heard nothing for 3 months. They finally received his claim after this period and then shipped out the claim process to an external company.
    The other party claimed person ...

  • rollcage 7th Oct 2008

    Reviewer rating: 1 stars


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    Adrian Flux are not very friendly and tend to be a bit slow in sending out documents, policies etc and when they do it's always 2nd class post. They do seem to see insurance as more of a money-making exercise than a service so watch out for admin costs and if they forget to charge you for anything, even if it takes them a year to notice their mistake, they'll chase you hard for the money as if it was your fault.

  • snowleopard Rank: 2nd Lieutenant 24th Aug 2008

    Reviewer rating: 2.5 stars


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    I insured a very highly modified vehicle through Adrian Flux and have to say they were by far the cheapest for that motor. However when I sold that vehicle and bought a "normal" model and was horrified at the best quote given. As I was halfway through the insurance period I accepted it but changed as soon as I could at renewal time.
    I found some operators to be very "cold" on the phone, plus I had a problem with them losing a highly detailed vehicle modification sheet I had sent to them. Some ti ...

  • Guest 12th Aug 2008

    Reviewer rating: 4 stars


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    I had a good experience with Adrian Flux. I bought a motorhome, but had never owned a car and thus had no insurance or no claims record. Whilst other companies were quoting me over £1000, they managed to insure me for just over £300. The staff were professional and helpful and they were able to email me my insurance documents, so I got them all straight away and could check them.

  • Mr2 4th Aug 2008

    Reviewer rating: 0.5 stars


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    I am certainly considering looking elswhere for my insurance once this policy runs out, possibly even before!
    If you cannot trust them with the basics, how can you trust them to handle a claim correctly? Thank goodness I have (so far) not had to find out the answer to that question!

  • philipsimpson 24th Jul 2008

    Reviewer rating: 5 stars


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    As a young driver I have had lots of trouble finding cheap car insurance, I have had quotes ranging from £3000 to £8000! Adrian Flux have been so helpful on the phone, and they have insured me for £1600. Highly recommended young drivers!

  • vr6girl 21st Jan 2008

    Reviewer rating: 5 stars


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    Adrian Flux car insurance are brilliant, they are very helpfully, and know what they are talking about, they specialise in modified cars, and dont load a massive percentage on your insurance if you cars is modified, also they cover mods like for like, so very helpful if you have spent alot of money on mods, and they dont penalize if your under the age of 25! They also offered me an agreed value on my car, hardley any other company would even touch me on this car with the mods, let alone cover mo ...

  • yawningcat 26th Nov 2007

    Reviewer rating: 0 stars


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    I insured my Hotrod car as flux "claim" to be specialist insurance for such a vehicle. Unfortunately my car got caught up in the July floods. Its taken the six months to decide that the car should be written off, total loss. They have treated my car as an everyday run of the mill car, not anything special, even though I tried to justify it being saved by posting them magazine cuttings ect. of it I have had to do all of the chasing on this case, they have never been forthcoming with any help or i ...

  • barbara1406 Rank: Lance Corporal 19th Nov 2007

    Reviewer rating: 0 stars


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    I took out a policy from them because it came out to be the cheapest for my bike insurance, I had paid them monthly, so they asked for a deposit and the first months payment, after about a week I have managed to get business insurance through my work so i no longer required it so I gave them a call to cancel the policy, when I spoke to customer services it took me about 15 minutes to get through, when I mentioned to cancel the customer services lady said if you cancel we will have to keep the de ...

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