Adrian Flux Car Insurance Reviews - www.adrianflux.co.uk

★★★☆☆
2.8 / 5
186
46% of users recommend this
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Latest Reviews

★★☆☆☆

“?short tempered customer service staff”

Written on: 29/06/2015 by Alvarez200 (1 review written)

Called to change estimated price of my car and was faced with a lady that wasn't helpful but felt I couldn't put my view across due to her very abrupt and maybe short tempered approach! I mentioned why I need to change the estimated price but she replied well you such and such price so have to go with that, although I'm sure all she had to do was change the price on the system and be helpful rather than coming across as an aggressor on the phone. When I finished I realised what an appalling… Read Full Review

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★★★★★

“simply the best insurance company to deal with.,best ...”

Written on: 27/06/2015 by 0121alextrainor (1 review written)

pleasure to deal with,very friendly staff,highly reccommend. first class service, very reasonable & professional… Read Full Review

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★★★★★

“Simply the best ”

Written on: 27/06/2015 by Edwardo211 (1 review written)

Splendid service,friendly staff ,satisfied customer will definatly use again next year… Read Full Review

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★☆☆☆☆

“The sad decline of Adrian Flux”

Written on: 23/06/2015

My motorcycle cover for Europe. Where to begin. I have just had my sister on the phone asking why you used her card to pay for my insurance even though I phoned your people up on your rip-off number from Spain and gave you my card number which you processed for some extra money. You have not as we had arranged on the phone before I came on holiday added my free 30 days European cover which should have taken me up to the end of August and my return rather just two months which I believe you… Read Full Review

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★★★★★

“The Adrian Flux Experience.”

Written on: 22/06/2015 by adgie1900 (1 review written)

An excellent company to deal with. The premiums are very competitive and renewing the policy is the easiest I have ever found.I have told my friends and family to switch to them… Read Full Review

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★★★★☆

“Quick and easy to get policy set up and prompt feed back.”

Written on: 22/06/2015 by DwayneWooten304 (1 review written)

Quick and easy to get policy set up and prompt feed back… Read Full Review

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★☆☆☆☆

“Inappropriately Addressed Email”

Written on: 21/06/2015

It is quite obvious that the cover on this policy is held by the 'EXECUTOR OF ??' I therefore feel it's rather inappropriate that you should send an email addressed Dear ?(stating the first name of the person who has passed away)to request feedback on the service your company has provided… Read Full Review

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★★☆☆☆

“Too much hassle”

Written on: 20/06/2015 by 166Barker (1 review written)

Too much hassle sending photos of this and photos of that and I have never been asked to send in drivers license before. Wish I had stuck with my original provider and just renewed my policy… Read Full Review

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★★★★★

“Classic car insurance”

Written on: 20/06/2015 by Robertsoy208 (1 review written)

absolutely the best insurance company I have ever dealt with. Very helpful staff. Would highly recommend and have already done so. Nothing is to much trouble and THEY WILL BEAT ANY QUOTE. GREAT AAA****… Read Full Review

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★★★☆☆

“Put my premium up”

Written on: 20/06/2015 by Adam60 (1 review written)

Adrian Flux sent my renewal quote which was quite a bit more expensive than last year. After getting quotes from other insurers and calling you I got my premium down lower than last year… Read Full Review

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★★★★★

“Van Insurance very competitive”

Written on: 20/06/2015 by Tennant1958 (1 review written)

Renewal rate was less than Comparison websites which is unusual. Automatic renewal made the whole process even easier… Read Full Review

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★★☆☆☆

“Poor after sales service.”

Written on: 20/06/2015 by ShilohBarrett58 (1 review written)

I made a mistake 08/06/2015 renewed my insurance when I had no need to. In my head I thought it was due 09/06/2015. However on checking my policy I realised 9th was the month I transferred it over to a motor home therefore my current insurance expires 29/08/2015. I emailed 8th June around 9pm to inform you of my mistake. Tuesday 9th June I phoned very early to inform you of my mistake, at this point expecting a full refund of £317. To my horror I was told a cancellation fee would be £108… Read Full Review

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★★★★☆

“Operating names confusing”

Written on: 20/06/2015 by Gillianq336 (1 review written)

Different operating names confusing Chartwell quoted, sought another through to beadvised they had already quoted. Application over phone time consuming albeit necessary although you appeared to know verything about me. None the less a favourable quopte was given which I could not better… Read Full Review

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★★★★★

“Service was both quick and simple, all done smoothly...”

Written on: 20/06/2015 by Maya468 (1 review written)

Service was both quick and simple, all done smoothly and efficiently… Read Full Review

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★★★☆☆

“waiting for policy documents ”

Written on: 20/06/2015 by hcHall71 (1 review written)

HI Having renewed my policy on 08/06/2015 well early i have had no acknolegement either by email or by post only 2 emails asking how well we have done. its now 18/06/15 i would have expected to have recieved by now the policy docs etc Gary Farrow Car Reg YLC 936S… Read Full Review

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★☆☆☆☆

“cancellation is daylight robbery”

Written on: 20/06/2015 by Breanna472 (1 review written)

due to changing my car i had to cancel my policy with adrian flux (their quote for new vehicle was more than twice any other quote and i changed to a smaller bhp smaller engine car) just less than 6 months ago i paid £320 for the years insurance. when i ring to cancel i am told i will only get £60 back. Here is why: £15 motor legal ins that is non refundable £55 admin charge for taking out the policy £65 admin charge for cancelling the policy daylight robbery. apparently if i had paid… Read Full Review

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★☆☆☆☆

“The worst insurance company ever. Please do not insure...”

Written on: 19/06/2015

The worst insurance company ever. Please do not insure with them they give you the cheapest quote online once you insure with them than they send you an email to call them urgent and than when you call them they will surly find a reason to cancel your policy and charge you… Read Full Review

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★☆☆☆☆

“Surprisingly difficult to get insured!”

Written on: 18/06/2015 by Random_Username_001 (1 review written)

I rang up to make two amendments to my policy, neither of which Adrian Flux could help me with. Firstly, I wanted to add my girlfriend to my policy but, despite her having held an EU driving licence for over 10 years (as she is not from the UK) I was told she could not be insured. After pressing further, they came up with a new policy - for £1,200, compared to the £250 I currently pay! Outrageous and frankly ethnically prejudiced. Secondly, I needed a green card for travel through some… Read Full Review

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★★★★★

“No problems, no hassle”

Written on: 18/06/2015 by AbigailNeville (1 review written)

Staff seem competent and on the ball. No problems answering any queries. Price quoted was quite acceptable and competitive… Read Full Review

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★☆☆☆☆

“Beware Stay Clear Not Good to Deal With”

Written on: 18/06/2015 by adrianfluxsucks (1 review written)

I was told by the DVLA that I needed an imported car insuring before I could register it. So phone Adrian Flux who quoted me £320 to insure it, I took the policy out on Monday, as I was filling the form in for the DVLA on Wednesday I needed advice on a question, got somebody else who told me I could register the car onto SORN. So I rung AF to cancel the insure that had been active for 48 hours, the wanted £105 to cancel. Although this is supposed to be an independent review they wouldn't… Read Full Review

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