Adrian Flux Car Insurance Reviews - www.adrianflux.co.uk

★★★☆☆
3.0 / 5
1036
50.7% of users recommend this
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Adrian Flux Car Insurance www.adrianflux.co.uk

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Latest Reviews

★★★☆☆

“High administration costs”

Written on: 04/09/2015 by 42Browne (1 review written)

Cover is excellent but Adrian Flux are one of several companies charging far too much in administration costs. The breakdown cover is excellent and I have had to use it once. … Read Full Review

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★★★★★

“Good company to deal with”

Written on: 04/09/2015 by Timmonszw414 (1 review written)

This is the first time of dealing with Adrian Flux, I am most impressed with both the staff and Price. I was on holiday in Scotland when I took out my new policy on the motorhome, I had received my renal before going away, when I contacted Adrian Flux,m I was impressed with the politeness and understanding that was shown to me , I explained that I was away and that both internet and phone service was intermittent, I was told not to worry and that I could send the information that was required… Read Full Review

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★★★★☆

“Efficient, good response time, cooperative.”

Written on: 04/09/2015 by Tyronez42 (1 review written)

Efficient, good response time, cooperative… Read Full Review

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★☆☆☆☆

“Very very poor service”

Written on: 03/09/2015 by zpWells389 (1 review written)

Been with you for years and every person I've spoke to today 1/09/2015 do not have a clue and gave no help… Read Full Review

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★★☆☆☆

“Lacking in customer awareness”

Written on: 03/09/2015 by ymBryant1967 (1 review written)

Not one mail was responded to-why have an email address then? Very impersonal and detached-yet another bored production line to deal with. It all seems quite arbitrary my third car cost more to insure although less valuable as it was only 27 years old and suddenly 30 years was the cut off… Read Full Review

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★★★★★

“1st class ”

Written on: 02/09/2015 by Gianna432 (1 review written)

1st class service ,exstreamly helpful and polite… Read Full Review

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★★★★☆

“Renewing Car Insurance”

Written on: 02/09/2015 by Tristen178 (1 review written)

I received 2 emails for renewing the car insurance, why? For some reason the second email was cheaper than the first, however turned out to be wrong. The person I dealt with did give an explanation that I was initially not satisfied with and there was some reluctance to allow me to talk to a manager. Again why? I did eventually talk to a manager who was very good and we reached a satisfactory conclusion. All the information was to hand to give a correct email in the first place, which… Read Full Review

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★★★★★

“Efficient”

Written on: 01/09/2015 by Piper1947 (1 review written)

They appear to be organised, interested in giving the best insurance deal, efficient, and the breakdown cover is great value for money. Had no faults with them so far… Read Full Review

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★★★★☆

“Car insurance renewal”

Written on: 31/08/2015 by lesfionalamb (1 review written)

After receiving a renewal quote from Adrian Flux for car insurance for our Classic car, we did what we usually do...compared prices with several other companies. A few were quite a bit less expensive and several were around the same price. Many were more expensive. Our own insurers were considerably cheaper using their own online quote service which surprised us and made us sceptical about renewing with them. There were a few insurers who offered advice such as reducing/ increasing 1) the… Read Full Review

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★★★★★

“The very best service”

Written on: 31/08/2015

A very good and efficient service with excellent product knowledge by all the staff involved. Will certainly be making suggestions to all my friends that they try this company, not only for service but price as well… Read Full Review

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★★★★★

“The nicest person i have spoken in relation to an...”

Written on: 31/08/2015 by DavionHunter278 (1 review written)

I week or so ago I called your customer service centre to query some information in an email I received relating to agreed valuations. I can honestly say that I was so pleased with the pleasantness and politeness of the young lady I spoke to that after I ended the call I wished I had told her so myself… Read Full Review

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★★★★☆

“Efficient and economical”

Written on: 31/08/2015 by Jayleew488 (1 review written)

When I returned from Spain, this was the ONLY company to accept my NCB from Linea Directa (Direct Line) in Spain. Their price was also 40% lee than other quotes (who didn't accept the NCB) and all my dealings with them have been very swiftly dealt with, including a renewal that will keep my bank manager off the window-cill… Read Full Review

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★★★★☆

“Age and confiusion”

Written on: 29/08/2015 by Mehtuselah (1 review written)

I agreed to deal with the renewal of my policy by email. I am 94 and easily confused but, faced with a choice of a number of links to penetrate too the meat of the matter, I needed help. One step at a time please… Read Full Review

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★★★★★

“word is bond”

Written on: 29/08/2015 by Wardat328 (1 review written)

true to there claim , they bettered my quote for policy renewal, nice people to do businesses with, as long as they continue with this efos, alls good… Read Full Review

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★★★★★

“Car Insurance”

Written on: 29/08/2015

Excellent service supported by real people in an easily accessible UK call centre… Read Full Review

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★★★★★

“Company that dosent rip you off when renewing.”

Written on: 29/08/2015 by 76Hatch (1 review written)

My 2nd year with this company, by far the cheepest quote. Didnt try ripping me off at renewall. Loyal to a customer, verry verry refreshing. Hope we can continue to do business in the future… Read Full Review

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★★★★★

“Good all round service”

Written on: 29/08/2015 by Caiden269 (1 review written)

Very helpful staff. When existing cover expensive when changing vehicle, an alternative was offered which had equal cover but at a lower price and existing cover was cancelled. A bit disappointing over cost of cover, however this was explained as the new car was worth over £30,000. Electronic documentation is very helpful and the on-line facility easy to use. Manager waived admin charge to improve the quotation. Documentation was sent very quickly by Email… Read Full Review

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★★★★★

“Lovely to deal with”

Written on: 27/08/2015

It's so easy with all the Adrian Flux staff - consistently helpful. I can get my paperwork through the post which is helpful for a technophobe. Price is stable.When I thought I might have a claim, they talked me through it in a positive manner and I avoided having to claim because of their advice. Thanks!… Read Full Review

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★☆☆☆☆

“Never ever ever again”

Written on: 21/08/2015 by jnMoore133 (1 review written)

Just terrible. Poor service - 2 policies for 2 cars but this seemed to break their system. So many follow up calls, so many more emails & requests for more details. They ended up taking extra money from me despite me saying no! I'd go back to BeWiser in a heart beat… Read Full Review

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★☆☆☆☆

“Misleading website”

Written on: 21/08/2015

Bought insurance from this company only to be told that it was not possible to have the cover now, there was nothing any different to the answers we had put on the website to the questions asked on the phone but they decided we had to pay another £600 this was not acceptable so then wished to charge £85 for setting up the policy no manager available to discuss or help but eventually had to pay £26 for there websites error never recommend or use this company again!!! Avoid them there are… Read Full Review

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