Adrian Flux Car Insurance Reviews - www.adrianflux.co.uk

★★★☆☆
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Latest Reviews

★☆☆☆☆

“Frustrating, hassling service”

Written on: 25/04/2015 by TrippPoole34 (1 review written)

I went with Adrian flux as te was the cheapest on a comparison website. However they kept sending emails to me saying they was going to cancel my policy as I hadn't sent in the correct paperwork even though I had already sent in the correct paper previously on numerous occasions. They require everything from proof of Milage to my log book?? I ended up cancelling y policy with them and paying more money for a better service with another company. I would NOT recommend these at all!!… Read Full Review

Nealfiona's Comment

Written on: 26/04/2015

There customer service is so poor
I cancelled my policy after 1 month my insurance was £400 for the year and they wanted £200 for just 1 month insurance.
With bin a week in cancelling they was sending letters telling me to pay £90 I owed or we will take you to court.
Only a week and there doing this . When I called them they said it was automatically sent .
There a joke company and you should tell all your friends and family to keep away

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★☆☆☆☆

“Disgusting service”

Written on: 25/04/2015 by Anderson354 (1 review written)

My son was trying to build up his first years no claims bonus and chose flux direct. We paid the deposit and sent in all the documents required on the first time after taking out their insurance. They then emailed saying Termination of Policy as they hadn't received the documents. We then forwarded then to the people on the phone and then received an email saying the policy had been terminated. A month into the policy you cannot restart a terminated policy. Being the cheapest option, I paid for… Read Full Review

Nealfiona's Comment

Written on: 26/04/2015

This company is the pits . There customer service is so poor .
All there interested in is ripping you off .

Tell all. Your friend and family to keep well away from them

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★☆☆☆☆

“Absolutely dreadful company and moral free zone”

Written on: 10/04/2015 by adrianfluxaredreadful (1 review written)

Undoubtedly the worst company of any sort I've ever had the misfortune to deal with. Don't be fooled by their cheap premiums because it they just want your cash but don't want any of the "duty of care" stuff that goes along with it. they cancelled my van insurance on Monday and waited until Thursday to text me to let me know. They then told me I had to pay a cancellation fee and late payment fee so it cost me around £300 for just over 2 months van insurance. Take nothing to do with this mob… Read Full Review

Nealfiona's Response to adrianfluxaredreadful's Review

Written on: 10/04/2015

Ripped me off over £200 for 5 weeks car insurance
There the worst company I have had to deal with in my life .
Just keep on telling all your friends and family not to use them

FLUX WILL EMPTY YOUR BANK ACCOUNT

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★☆☆☆☆

“RIPP OFF COMPANY TAKE YOUR MONEY AND VOID YOUR POLICY...”

Written on: 04/04/2015 by Stephenroynicholls (1 review written)

This company is a big con!!! Iv set up insurance with them and within one week they had voided my policy because they thought I sent them wrong details and I was using my van for business!!! Leaving it impossible to get insurance anywhere else!!! Good tip save the stress and your money and go else where!! Trust me highly avoid there a big con!!!!!!!!!!… Read Full Review

Nealfiona's Response to Stephenroynicholls's Review

Written on: 04/04/2015

Your so right there a rip off 100%

Just keep on telling all your family and friends to keep away from these rip off people.

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★☆☆☆☆

“Avoid at all costs”

Written on: 21/03/2015 by Cruzsa5 (1 review written)

Rip off merchants. Done a comparison site search and flux came up not too bad. Paid my money and was told to wait to validation unless urgent. So I phoned as it was urgent placed on hold for 35 minutes to be told my postcode was too high a risk and they couldn't insure me. Oh and by the way there's a £60 fee which they are taking for the trouble effectively . So not only would they not Insure me, they kept me on my mobile for 35 minutes they also STOLE £60. Absolute rip offs!!! Avoid!!!… Read Full Review

Nealfiona's Comment

Written on: 21/03/2015

Ripped me off to . There should be a law for companies like this

There the pits of the insurance industry and you must tell all your friends and family to keep away from this rip off company

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★☆☆☆☆

“RIP OFF MERCHANTS. ”

Written on: 16/03/2015 by Bridgeth (1 review written)

LONG STORY SHORT: I PAID £505 IN FULL FOR MY POLICY, CANCELLED 8 WEEKS LATER AS THEY COULDNT MATCH PRICE COMPARISON WEBSITES IN INSURING MY NEW CAR. I HAVE BEEN ADVISED I WOULD RECIEVE A REFUND OF ONLY £240 WHICH TWO WEEKS LATER IS STILL YET TO MANIFEST ITSELF! I was quoted £505 for my Beetle which seemed reasonable, so I went ahead with the policy. When I got a new car I called to change over the policy. They wanted an extra £100 to cover a smaller car with less mileage on which seemed… Read Full Review

Nealfiona's Response to Bridgeth's Review

Written on: 17/03/2015

That's what they did to my daughter the insurance was just over £400 for the year but she canceled just after a month and they ripped her off £200

JUST GET THE WORD OUT TO ALL YOUR FRIENDS NOT TO USE THEM

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★☆☆☆☆

“Will NEVER use this company again!”

Written on: 16/03/2015 by ghReed104 (1 review written)

I was given an ok quote so I accepted and took out insurance with Adrian Flux. I then needed to change my car which I was told would not be a problem and to go ahead and sell my car, so after I sold my car, I was told that I had 30 days to find a new car, or pay over £300 in fee's! which I was not originally told about, I found a car (better and newer than the last, still with a small engine) just before the 30 days to which Adrian Flux responded with ' you need a new quote' and then went on… Read Full Review

Nealfiona's Comment

Written on: 17/03/2015

I think we all know never to use flux again .

BUT YOU MUST TELL EVERYONE YOU KNOW AS THEY CAN NOT KEEP RIPPING PEOPLE OFF LIKE THIS

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★☆☆☆☆

“Rip off artists”

Written on: 12/03/2015 by MrJingles (1 review written)

Cancelled my insurance, (I had paid up front huge mistake)and did not let me know, insisted on knowing what my millage was going to be for the next twelve months, but without the benefit of a crystal ball, avoid this company at all costs, you will enter a world of pain… Read Full Review

Nealfiona's Response to MrJingles's Review

Written on: 12/03/2015

FLUX ripped me off £200 for just over one months insurance the insurance was only £400 for the year .
BUT WELL SAID KEEP AWAY FROM THEM THERE A WORLD OF PAIN

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★☆☆☆☆

“really poor service, what a joke company ”

Written on: 10/03/2015 by stuart29 (1 review written)

i have three policy's with this appalling company they had canceled one due to not received a engineers report on many occasions i told them that car was being rebuild until it was road worthy i could not supply them with the form they agreed to down grade the policy to 3rd party (but i paid for fully comp) until this was issued a few months had past and i received a text message saying they had ended my policy when i called them they said i can pay to re insure with them ?????? DON'T… Read Full Review

Nealfiona's Response to stuart29's Review

Written on: 10/03/2015

You got it right there a joke and a joke they are

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★☆☆☆☆

“Rip off”

Written on: 10/03/2015 by hipstar (1 review written)

I took out insurance with Adrian Flux (underwritten by Markerstudy) only to later read poor reviews about markerstudy so, 34 hours and 55 minutes later, I cancelled my policy. This cost me £60 for Adrian Flux and £40 for markerstudy. That is expensive, but, means I've made the correct decision to avoid them both. I will avoid both for life… Read Full Review

Nealfiona's Response to hipstar's Review

Written on: 10/03/2015

Ripped me off £200 for just over one months insurance .
There the worst insurance broker Iv ever use and from today will never use one agsin

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Hipstar's reply to Nealfiona's Comment

Written on: 10/03/2015

That is not good.
To add insult to injury, since the cancellation, I've received notification of my agreement with the credit company Adrian Fux, sorry Flux, use!
You couldn't make it up.
Avoid at all costs!

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★☆☆☆☆

“Shop Elsewhere, they do not care about their customers”

Written on: 09/03/2015 by 123456789098765432 (2 reviews written)

I have had several policies with Adrian Flux for over 10 years now, but for the last 2 years, they have been going downhill. I always have to ring them to correct information they send out, as they do not know what they are doing. I try and insure additional vehicles and they hike up the premiums which is not how I expect to be treated as a long term customer. You query something, they respond with unrelated answers regarding other policies and claim not to insure the vehicle in question, as… Read Full Review

Nealfiona's Response to 123456789098765432's Review

Written on: 10/03/2015

All they want is you cash there not interesed in nothing else
They have more fees then any other company

KEEP AWAY FROM FLUX AND TELL ALL YOUR FRIENDS AND FAMILY JUST LIKE I HAVE

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★☆☆☆☆

“RIPPED OFF BY FLUX”

Written on: 06/03/2015 by nealfiona (1 review written)

Canceled insurance after 5 weeks as daughter past her test and WOW id payed £56 deposit plus 1 month payment and then was told you need to pat another £99 to cancel. so over £200 for 5 weeks insurance the biggest rip off from a company i have ever had . They even had the cheek to say you can pay us back with two payments over two month BUT they wanted another £20 for doing this Im going around every forum i know to let everyone know DO NOT USE FLUX YOU WILL REGRET THE DAY YOU DID… Read Full Review

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★☆☆☆☆

“Beware do not use this company. ”

Written on: 04/03/2015 by 436Nicholson (1 review written)

Hi everyone, i guess by reading this you are thinking of or have joined Adrian Flux insurance so i'd like to tell you how my experience went... I joined yesterday, went through fine they took the payment and i recieved my documentation this morning. Then this afternoon they started texting me saying my policy was at danger of being cancelled so i called them. They then said there was one claim that i hadnt mentioned, so after they jogged my memory i accepted this and they wanted to up premium… Read Full Review

Nealfiona's Comment

Written on: 10/03/2015

All they want is your money and lots of your money they want

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★☆☆☆☆

“Should be no stars”

Written on: 22/02/2015 by korg000 (1 review written)

ADRIAN FLUX was cheap to start of with.The package thy offed was great. They had been highly recommended by confuses who can called me to recommend them. I was highly impressed with the money that I thought I was saving – a big grin on my face to start but after the 14 day cooling off period had passed. I received many treats of cancelling my policy if I did not send a driving license and filling mileage form which I never received from the beginning - it was an NIGHTMARE. They added charges… Read Full Review

Nealfiona's Response to korg000's Review

Written on: 10/03/2015

I think we have all learned a big lesson and lost a lot of money with flux .
All I want to say is I really hope you have told all your family and friends to stay away from this company

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★★☆☆☆

“Unnecessary time held on Premium Rate Telephone Number”

Written on: 11/02/2015 by 216Strickland (1 review written)

I changed my Motor Insurance to Adrian Flux from LV in 2014 & have just cancelled the renewal, first niggle I had with them was trying to put a friend on one of my policies to share the driving for a week when we had a 1,200 trip across Europe, LV had charged me £20 on a previous occasion Adrian Flux wanted £65 I then moved address & one of the insures refused to insure one of my cars at my new address, they cancelled the policy & even when there was almost 2 months to go to renewal I had no… Read Full Review

Nealfiona's Comment

Written on: 10/03/2015

Very true they keep your waiting .
When I cancelled my daughters insurance because she passed her test they said its on to cancel but you need to pay use £99 to do so .
My mouth dropped as all the years iv had insurance iv never had this before .
They told me it was there fees
But if we took insurance out with them again as she past her test they would take the fees down to £16.
So she pasted me though for a quote well lol
They wanted £1699 for the insurance that was after 35mins of being on this premium number they make money out of to .
I put the phone down when He said lets get this set up .lol
Got insurance from Tesco for £700 only £1000 saving .
So FLUX stick it where the sun don't shine

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★☆☆☆☆

“My husband searched for online quotes and Adrian Flux...”

Written on: 05/02/2015

My husband searched for online quotes and Adrian Flux came out reasonably priced so he booked online. We get new quotes every year and mostly book online so this was nothing new to us. A few days later once the policy had kicked in I received an urgent text to call them stating that my policy was 'in danger of being cancelled'. So I spent 30 mins on the phone to a quite unhelpful lady who wanted to check the online details submitted. In short this was her querying every detail in order to bump… Read Full Review

Nealfiona's Comment

Written on: 10/03/2015

Bet you won't be going back again . Just please let others know before they get ripped off to

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★☆☆☆☆

“I BOUGHT A POLICY ONLINE AND PAID THE FULL AMOUNT BY...”

Written on: 04/02/2015

I BOUGHT A POLICY ONLINE AND PAID THE FULL AMOUNT BY DEBIT CARD,2 WEEKS LATER I RECEIVED AN EMAIL TO CONTACT THEM AS THERE WAS AN ISSUE AND MY POLICY MAY BE CANCELLED. WHEN I CALLED I WAS TOLD THAT I OWED THEM £140 FROM 2009 AND IF I DIDN'T PAY IT BY DEBIT CARD THERE AND THEN THEY WOULD CANCEL THE POLICY I HAD JUST BOUGHT AND AFTER DEDUCTIONS OF THE ALLEGED "DEBT" OF 140, A FURTHER £50 FOR ADMIN AND £40 FOR THE INSURER, THEY WOULD ONLY REFUND £60 FROM A TOTAL OF £300. fURTHERMORE I WAS… Read Full Review

Nealfiona's Comment

Written on: 10/03/2015

There a rip off and we need to let everyone know

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★☆☆☆☆

“Appaling wouldn't insure my car with them if it was free”

Written on: 31/01/2015 by HondaDriver (1 review written)

I have never written a review in my life even if I thought a service from a company was bad, so for me to be writing this is saying something... I am a young driver so my insurance is quite high, so every year I like to shop around for the best quote. After speaking to four or five companies over the phone I thought I would give Adrian flux a call knowing they specialise on hot hatches. After waiting a couple of minutes I got through to a lady who asked me the standard questions about my… Read Full Review

Nealfiona's Response to HondaDriver's Review

Written on: 10/03/2015

Spot on i would say the same

But if it was free they would still charge you a fee for cancelling it :-)

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★☆☆☆☆

“do not use this company.you have been warned”

Written on: 29/01/2015 by peterrotherham (1 review written)

i had been insured with adrian flux for 7yrs.On the 13th apr 2013 a car reversed into the road and into the side of my pickup.the damage to my vehicle cost me £7.46 to repair.a broken indicator stem that is inbetween my cab and body 1metre along the side of my vehicle was the only damage.the lense and bulb were undamaged.the car driver said i ran into the back of him.his claim against me was nearly £8.000 whiplash being the majority.i told the assistant claims manager that if i had run into… Read Full Review

Nealfiona's Response to peterrotherham's Review

Written on: 10/03/2015

To late for me I wish I had come her in the first place as they ripped me off big time

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★☆☆☆☆

“Recieved no documents so cancelled and getting...”

Written on: 23/01/2015 by wbBauer225 (1 review written)

Recieved no documents so cancelled and getting threatning letters… Read Full Review

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