Provident Car Insurance Reviews

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1.8 stars
Average rating for this product is: 1.8 out of 5

From 3 ratings and 14 reviews

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Average Ratings for Provident Car Insurance

  • Customer Service1.8 stars
  • Value for Money1.8 stars
  • Reviewer Ratings1.6 stars
  • Overall Rating1.8 stars

14 Reviews For Provident Car Insurance

  • Guest 14th Nov 2009

    Reviewer rating: 1 stars


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    provident insurance dont bother ive been waiting since end of september for a claim about my stolen vehicle and still im waiting messed about by them would never ever reccommend them they take too long to settle a clai but are quick enough to take your payments

  • Guest 7th Sep 2009

    Reviewer rating: 1 stars


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    I had an accident in May and this has only just recently been resolved. My car was parked outside my house when a driver crashed into the back of it. I was originally dealing with Yes Car who arranged for the car to be picked up I was then told that Provident Car Insurance where my insurers and they would be handling the rest of the claim, this is when things started to go drastically wrong. I heard absolutely nothing from them for days, in the end I had to find out where my car had been taken ...

  • Guest 26th Jun 2009

    Reviewer rating: 0 stars


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    Have just left Provident because:

    They erroneously recorded that my car had been in a fault accident in the North when in fact I had evidence that it was parked in hospital 60 miles from the scene of the alleged accident. Took many calls and letters to resolve. Eventually had an apology but never an explanation.

    They have now

  • linkjack 14th Mar 2009

    Reviewer rating: 5 stars


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    I thought Provident were very friendly and helpful. I had an accident involving my car rolling down a hill into another. At the beginning the person was trying to go out of insurance, but they drastically changed his mind. Everything was a bit dodgy, and after telling provident they agreed with my concerns and started looking at every detail very carefully. And even before the claim went through I rang them to ask where I stood and advice, etc, and they were very very helpful!
    Would recommend th ...

  • Guest 14th Mar 2008

    Reviewer rating: 0 stars


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    after filling form . i get to the bottom of page i press for next page but it keeps on wiping me out WHY

  • joobags 22nd Dec 2007

    Reviewer rating: 0 stars


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    To replace my Focus like for like will cost me in the region of £2,700. Provident have just offered me £1,700. Season of goodwill too! Have just received this awful offer three days before Christmas :-( I will never use Provident again.

  • endy05 Rank: Lance Corporal 27th Oct 2007

    Reviewer rating: 5 stars


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    When i phoned to report an accident the person who answered was extremely friendly and helpful, I was on a mobile and they offered to call me back immediately and they did within seconds of hanging up, as well as doing there job they can have a chat with you at the same time, so the whole call has a friendly atmosphere, they do their at most best to assist in anyway they can, and will check anything i asked them to.

  • susiesue99 17th Oct 2007

    Reviewer rating: 0.5 stars


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    Would never recommend Provident. Have claimed previously with Elephant.co.uk and the experience with them was smooth and hassle free. We will be going back to them shortly. Just because the quote comes in cheap isn't a good reason to go with a company - in future I will look for reviews first!

  • jen18uk Rank: Lance Corporal 22nd Aug 2007

    Reviewer rating: 0 stars


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    This company is terrible, they charge extreme prices for young drivers and then refuse to assist with a claim against another driver if you have third party insurance. Their customer service is poor and each representative tells you something different. When making a claim, they seem more concerned with your age and occupation then the actual damage to your vehicle. I would never go with this company again and would advise others to steer clear.

  • sclews 14th May 2007

    Reviewer rating: 1 stars


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    Would not use Provident Car Insurance again or recommend to a friend

  • AceOn4Wheels 17th Aug 2006

    Reviewer rating: 5 stars


    On average, people found this review very helpful
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    Customer service is amazing! Totally helpful! As a brand new driver (just passed my test - wahooo) my quote was fantastic. It was the cheapest out of the lot. Good work!!

    Choose them!

  • richardmarshall 17th Jun 2006

    Reviewer rating: 3 stars


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    I signed up to Provident car insurance through "QuoteLine Direct", and I have had absolutely no problems. I have not claimed on the policy, and whenever I phone to change something or enquire about something, the team are always very helpful and willing to help. I accept the other reviews, but it possibly depends on which broker you go through or whether you go direct.

  • madsam 3rd Apr 2006

    Reviewer rating: 0 stars


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    Provident car insurance seems to penalise young drivers, but yet continues to accept them as customers. When it comes to paying up they will find any way they can to get out of it.

  • jjrr Rank: Corporal 28th Dec 2005

    Reviewer rating: 0.5 stars


    On average, people found this review helpful
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    I will never get insurance with Provident again!

    Someone reversed into my parked car on Christmas Day. It wasn't my fault. I am claiming off the other party's insurance, and I am now advised I could have a hire vehicle. Although now I been advised that I am under 21 and I cannot have a hire vehicle. I was told to ring the local hire companies and that I could get insurance transferred to a hire vehicle at no cost to me. I have rung back with details, and I am now unable to do this.

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