Frizzell Car Insurance Reviews

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Frizzell Car Insurance
1.4 stars
Average rating for this product is: 1.4 out of 5

From 0 ratings and 5 reviews

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Average Ratings for Frizzell Car Insurance

  • Customer Service1.5 stars
  • Value for Money1.5 stars
  • Overall rating1.4 stars

5 Reviews For Frizzell Car Insurance

  • Guest 8th Aug 2009

    Reviewer rating: 1 stars


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    After around 20 years insuring with Frizzell on the basis of "cheaper insurance" because I was a CSMA member, I've just cancelled my car insurance policy with them having found considerably cheaper insurance elsewhere. Despite cancelling nearly a month before the next instalment was due, they still collected the monthly premium of nearly £60 and then only gave me a £7 refund because "they didn't have enough time to cancel the direct debit", plus they took a large admin fee. Shouldn't complain though - I've now got two cars insured for less than Frizzell were charging me for one!

  • bashstreetkid Rank: Staff Sergeant 23rd Dec 2008

    Reviewer rating: 1 stars


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    Frizzell used to be excellent until LV took them over. Now customer service is terrible and almost one week since my accident (not my fault) they have still not sorted out a loan car or repair for me - they wanted to send my car (less than a year old) to a non-authorised repair centre which would have invalidated my bodywork warranty. Their callcentre keeps you hanging on for hours and hours and hours at YOUR cost and they didnt call back when they say they will. Appalling. I will not be ren ...

  • Guest 9th Apr 2008

    Reviewer rating: 0 stars


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    Had a incident were someone hit my car and they admitted liability, Frizzell Car Insurance lost my motor accident claim details on line.
    It's now been three weeks and i still haven"t heard from them.
    ps. by the way i am full com protected.

  • Guest 3rd Apr 2008

    Reviewer rating: 0.5 stars


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    From my experience Frizzell Car Insurance has poor customer service. They have not corrected a mistakes the 3rd time round, leading to loss of earnings and leading the dvla to believe that your car is not insured.

  • Kamb Rank: Lance Corporal 30th Aug 2006

    Reviewer rating: 4.5 stars


    On average, people found this review very helpful
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    When my car got written off because of a fire, I was expecting the process for making a claim to be long and tedious. However, after I had given the details of my claim, I was provided with a courtesy car almost straight away. Within a couple of weeks I received my cheque for my car. The whole process was relatively quick and painless.