
| Customer service | 3.1/10 |
|---|---|
| Value for Money | 4.1/10 |
| Reviewer Rating | 3.4/10 |
| Overall Rating | 4.1/10 |
Full review by
angela wishart
on 4th Jul 2009
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User Rating : 5
Respect : 0
I have never had any problems with Sky Credit Card, however,this morning through the post I received a letter saying that barclays and sky have decided to stop the skycard, I dont know what this means since I have a high balance on it because a couple of months ago I was offered a 4.9% balance transfer deal for the life of the balance which I took them up on and transfered a few balances
angela wishart's review and ratings | 75 words
Review by
Guest.
on 26th May 2009
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User Rating : 1
Respect : 0
Sky for no real reason at all decided to reduce my Credit limit down, i have a 100% track record and they wrote me some rubish letter. I challenged them on this not that i wanted the Credit Limit they had originaly set but they claimed they were acting as a responsible company. I explained to them in my reply that if they were a resonsible Credit Card company then they should have not gone around giving people massive Credit limits in the first instance. Thay have got to be one of the worst oper ...
Guest's full review | 143 words
Review by
skycreditcardareuseless
on 14th May 2009
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User Rating : 1
Respect : 0
sky credit card are useless! I redeemed points every month from my sky credit card onto my sky tv bill. sky failed to reduce my sky tv bill 4 times (yes, 4) over a period of only eight months. When I phoned sky credit card they always said they would investigate and phone me back....they lie....they never phone you back. I phoned today and was told that I should have lodged a missing sky points request earlier than I did (I lodged the request 76 days after I redeemed the points) Thi ...
skycreditcardareuseless's full review | 192 words
Review by
Guest.
on 13th May 2009
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User Rating : 0
Respect : 0
i have been a good customer of sky card for 4 years built up a good credit limit .pay all my payments on time or early paid the balance off i few times also.recently paid off complete balance and decide to close account. Had 30 days to change mind .keepted card in end and did not use any money on it as i was going on holiday .went to buy tickets and found my limit was to reduced to £250 tried to get some sense out of customer services .they were absoluly usless i would like to tell anyone ...
Guest's full review | 140 words
Review by
Guest.
on 11th Feb 2009
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User Rating : 1
Respect : 0
I always pay the full balance off my Sky Credit card every month however this month their payment facility was broken and it was several days after the due date before I paid my balance. I phoned Sky to see if they would waive the interest as it was their fault but I ended up speaking to a difficult customer service person. She refused to allow me to speak with a manager.
One would think that the banks would be trying to present a better face after the mess they got us into but no, just more o ...
Guest's full review | 185 words
Review by
Guest.
on 30th Jan 2009
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User Rating : 1
Respect : 0
I always pay over the required minimum payment but on one occassion I forgot to pay I was alerted by a staff of SKY C/C I made my apologies and paid 50% over the missed payment . To my dismay over six other staff phoned me to request for payments and reminded me each time that I have a payment waiting, I got angry and said dont you guys speak to each other where the person on the other end made a weak apology and disappeared . I paid off my account later and I am still to spend my bonus point . ...
Guest's full review | 118 words
Review by
kevsparky
on 1st Dec 2008
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User Rating : 0
Respect : 0
They reduced my credit limit from over £9000 to £1200.
I suspect to limit my collecting of loyalty points to get money off my sky tv bill. Because I always pay off the balance I think they lower your credit rating in my opinion, but you won't get a answer if you ring them. They dont admit to this but wont advise what I can do to get a more suitable credit limit. They are a poor service and I would advise stay well away.
kevsparky's full review | 89 words
Review by
Guest.
on 27th Oct 2008
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User Rating : 7
Respect : 0
I have had 1500 points redeemed but have received no credit for this the idea is excellant but pity it is not in practise.
It is not an easy or simple to use your sky points to reduce my sky account bill this has happened a number of times at the moments I am trying to claim back my points my July bill 1000 points redeemed only £5 was credited to my sky account my august account 1000 points redeemed but no credit to my sky account I have been in contact with sky credit but as yet no satis ...
Guest's full review | 111 words
Review by
Guest.
on 3rd Jul 2008
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User Rating : 4
Respect : 0
Great loyaly scheme - 1% back in credits to your sky viewing bill. All in all a good card, don't make any payments > £2k so they are credited immediately.
Guest's full review | 66 words
Review by
nothappyperson
on 29th Apr 2008
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User Rating : 1
Respect : 0
I transferred a balance on the 1st of March at 0%. which went onto the account on the 6th March. I received a statement on the 19th April which had a late payment fee on. I phoned immediately and asked how my first statement could have a late fee on to be told it was my second statement. I never received the original statement from March and have requested 3 times and am still waiting. I have had 2 letters saying, 'please find enclosed copy statement' and there was nothing else in the envelo ...
nothappyperson's full review | 191 words
Review by
Guest.
on 7th Mar 2008
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User Rating : 3
Respect : 0
Used my Sky Credit card to withdraw cash, I knew there was a charge, but I didnt expect to pay £1 every month interest on the cash transaction. I phoned and was told I had to let the balance go to zero only then would I stop paying the £1. So even though I paid the amount in full the month I drew cash, As long as I was spending on the card the £1 would stay on. There are better cards around, my advice don't withdraw cash, shop around
Guest's full review | 96 words
Review by
ac77
on 20th Dec 2007
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User Rating : 0
Respect : 0
They reduced my limit on their card within 3 months. Stick with your current card as it will be better for credit limit. Sky credit limit is very poor, starts off decent but after a few months is reduced to pocket money limit. No good for emergencies.
ac77's full review | 49 words
Review by
michellewebb![]()
on 17th Nov 2007
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User Rating : 3
Respect : 0
Use to use my sky card quite a bit but now only use if i desperately need to as i feel that the companies loyalties to their customers is very poor and the staff are not very helpful and would not be my first choice for recommendation.
michellewebb's full review | 101 words
Review by
vicky nunber2
on 16th Oct 2007
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User Rating : 3
Respect : 0
I recently booked flights with my card as I have always done for the past 2 years. To my dismay, they had gone and reduced my credit limit with out first letting me know. When I rang to find out why, the unhelpful man on the other end said it was because there was a large unused amount just sitting there, therefor they reduced my limit because the card wasn't being used. I am very angry indeed. PLEASE what is the point trying to bring your balance down to save for the little extras in life, rea ...
vicky nunber2's full review | 114 words
Review by
lisa78
on 3rd Jul 2007
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User Rating : 7
Respect : 0
Not worth having when you can't use it for what you want!
lisa78's full review | 122 words
Review by
alan77
on 30th May 2007
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User Rating : 0
Respect : 0
Still yet to resolve an issue with Sky Credit Card after over 18 months in regard to late fees due to Sky setting up direct debits incorrectly. I have phoned, written and emailed several times. In April I received a letter stating the issue would finally be resolved by May 24. May 23 I received a letter stating they would answer by June 21 once they had more details from me... yet didn't tell me what those details were. Tried to call them. Guess what? Answerphone. Appalling, appalling, appalling ...
alan77's full review | 110 words
Review by
Speedway![]()
on 12th May 2007
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User Rating : 0
Respect : 0
I elected to replace my two credit cards on which the balance is paid off monthly. Each has a monthly limit of £10,000, however Sky managed to set a limit of £500 for the replacement one. This is less than the spending limit of my very first credit card in 1986 and less than my monthly spend since about 1996. Sky assured me it would be reviewed after 5 or 6 months. I assured them where they could best place their card. Sky don't seem to be geared up for financial services.
Speedway's full review | 86 words
Review by
acblair
on 30th Mar 2007
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User Rating : 2
Respect : 0
Although they offer interest free, they make sure you can't take full advantage of it, by reducing your credit limit to your current balance on the third month.
I wouldn't recommend the Sky credit card.
acblair's full review | 66 words
Review by
susanzofia
on 22nd Jan 2007
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User Rating : 0
Respect : 0
They freeze payments so you can't use the Sky credit card properly for at least a third of a month. They reduce your credit card limit for no reason, and customer services are unhelpful.
susanzofia's full review | 42 words
Review by
Gideon
on 23rd Sep 2006
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User Rating : 6
Respect : 0
They are alright I think. Only trouble is I am now abroad and I can't find the website anywhere to make payments. Looks like I may get charged for late payment if I don't miraculously find a way to pay.
Gideon's full review | 55 words
