Stearns & Foster Mattresses Reviews

★☆☆☆☆
0.8 / 5
4% of users recommend this
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★☆☆☆☆

“the worst”

Written on: 18/12/2012

i bought the best hardest stearns and foster they had,2000 for the mattress.less than 2 months later it has lost all its support,i am 230 lbs,my wife ,130.its like we are on 2 different beds.i even have it on a piece of plywood.it doesn't get any more supportive than that.they tell me that it can't be warrantied because i didn't get their $400 box springs.please do yourself and your wallet a huge favor,and don't buy a stearns and foster or seally product.i read the reviews and figured that... (read more)

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★☆☆☆☆

“Waste of Money”

Written on: 10/11/2012 by sedonagal (1 review written)

We bought a $3200 S&F memory foam set from Ashley Furniture in Edmonton. We were convinced by the smooth salesman that it was the cadillac of foam beds and was way better than the popular Tempurpedic. We fell for it and 5 months later (after the 90 day sleep guarantee ran out)it had body indentations over 1 inch deep. I'm 130 lbs and my husband is 200 lbs. I read the warranty and discovered that it only applies if indentations are greater than 1.5 inches. S&F cleverly knows that normal wear... (read more)

Sedonagal's Response to sedonagal's Review

Written on: 10/11/2012

I made a type error in my review. Both Tempurpedic and Zedbed warranty for indentations greater than .75 inches, not .50.

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★☆☆☆☆

“Sterns & Foster 7 months and sagging”

Written on: 27/08/2012

We bought a Sealy mattress from Mattress Firm after year 1/2 both sides of the mattress sagged. We filed a claim and were given full credit but we had to use the credit at Mattress Firm. We went back to the store we originally purchased from and were talked into another $1200 to upgrade to a Sterns & Foster, now we have $2200 invested in a mattress, after 7 months this mattress is sagging worst then the first, about an inch. We tried to file a claim again and received a letter from... (read more)

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★☆☆☆☆

“ S&F mattress purchased in March 2012 - very poor”

Written on: 24/07/2012 by rhbezanson (1 review written)

I purchased a S & F mattress in March 2012, it already has large indentations, and very painful to sleep on. I spend over $1800.00 on this new mattress thinking it was good quality. Now I am left with mattress that we are unable to sleep on, and out $1800.00. I will never buy another S & F Mattress. Rosemary Maine (read more)

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★☆☆☆☆

“A Crippling Bed”

Written on: 23/07/2012 by raymac

Wife and I have bought two SF mattresses in the past which lasted an avg of 12 years each. Bought the newest (an Estate series in ultra firm for $2.5K) in March of 2010 from The Roomstore (Grapevine, TX), which has since gone out of business. Now (only 28 months later!) the depressions where we each lie are so bad that we both awake every morning in pain and unable to stand up straight for the first 10-15 minutes of every morning. We're moving into the guest room this afternoon until this... (read more)

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★★★★★

“Great Mattress”

Written on: 07/12/2011 by donaldlamont

I purchased the Stearns and Foster mattress from The Bay about a year ago, and I couldn't be more satisfied with the mattress. I get a great sleep each night, and there has been no sagging of the mattress. Also, the mattress does not heat up at night under the warmth of your body, which is great. The type of mattress I purchased has individual pocket coils, and some bamboo woven in the top part of the mattress. I made sure I did not buy a memory foam mattress, which I detest. Stearns &... (read more)

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★☆☆☆☆

“I would never recommend anyone buy this brand of...”

Written on: 28/10/2011 by Runnergirl (1 review written)

I would never recommend anyone buy this brand of mattress. We thought we were buying a higher end mattress and it turns out after only 1.5 yrs were going shopping for a more supportive mattress. This mattress lost all support and I wake up every morning with back pain. We're going back with the Serta, which we have never had any problems with. (read more)

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★☆☆☆☆

“Sterns & Foster for a terrible night sleep”

Written on: 17/09/2011 by Leggz

We too bought our mattress @ the Bay, 1st mistake. 2nd mistake, picking the Sterns & Foster. After a previous mattress (Sealy) developed severe sag on the sides of the mattress (I would roll off the mattress)and discovering after, they forgot to put in the side supports, we called the Bay Customer service and they said they would replace it but that particular model was not available. So off to the Bay we go to pick out the replacement. The Sterns and Foster (sorry don't have the model... (read more)

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★☆☆☆☆

“3rd Sterns and Foster and the LAST!”

Written on: 06/09/2011 by judi1943

This will be the third time we have traded Sterns mattress in. Covered by warranty but awful product. What happened to American quality? Service from Macy's was fine but why sell that junk? Or are ALL mattresses bad now? (read more)

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★☆☆☆☆

“Bought a Sterns and Foster King from Sleeptrain in...”

Written on: 07/05/2011

Bought a Sterns and Foster King from Sleeptrain in January 2011. Within a few months of purchasing I get the same troughs on the sides and ridge in the middle that I see people here complaining about. Me and my wife are not heavy people by any means. I tried rotating the mattress and it does nothing. I paid $2000+ and it is the worst I have ever bought by far. DO NOT PURCHASE FROM THIS COMPANY!!!!! (read more)

Guest's Comment

Written on: 09/08/2011

Bought a Sterns and Foster Whitegate Luxury Firm. It develops troughs on both sides. I weigh 180 lbs and my wife weighs less. This was a replacement of the first "Whitegate" we purchased. It developed troughs on both sides, while keeping a ridge firmly down the middle. What the rigid center piece does is, in a word, nothing. Worst purchase of our lives. We will have to buy a new mattress soon. This one was close to $2000.00. Piece of junk! Our backs and necks have suffered.

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Karenincalifornia's Comment

Written on: 04/11/2012

Can anyone tell me why I didn't think to look for these comments BEFORE buying this sucker? Last night we laughed and said we should tie a rope around each other & sleep dead center of the mattress because, at one time or another, we have both fallen out of bed!! You just go to reposition your body and...............there ya go!! THUD!!!

Like all of you, we are now shopping AGAIN for a mattress. Heavy sigh.

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★☆☆☆☆

“Bought the S&F mattress at the Bay. Problems began in...”

Written on: 07/04/2011

Bought the S&F mattress at the Bay. Problems began in the first year with sagging and miserable sleeps with accommpanying aches & pains. Worked through the Bay's Customer Service, which is actually in India, and a technician has come out twice. First time there was not enough sag in her estimation, and the second time the response from Indiais that our mattress frame needs extra legs to support the mattress, and that the frame is the cause of the sag. Amazingly that frame is in better... (read more)

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★☆☆☆☆

“We have had our Sterns and Foster mattress for only 2...”

Written on: 01/04/2011

We have had our Sterns and Foster mattress for only 2 years and the sagging we have experienced on both sides of the mattress is awful. The hump that formed in the middle of the mattress looks like a ant hill. My husband and I are not heavy people at all and the warrenty for a 1.5" indentation is ridiculous. With a indentation like that, we would be hitting the floor. We paid $1500 for this mattress and have tried to tolerate the back and neck pain when we wake up in the morning for as... (read more)

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★☆☆☆☆

“Stearns and Foster "upgrade" turned out to be...”

Written on: 22/03/2011

Stearns and Foster "upgrade" turned out to be abominable. Supposed luxury mattress is a complete waste and we have spent 5 years with aches and pains. Two "nests" developed for each sleeper within the first year. We felt we had to live with it to get our money out of it. New mattress being delivered today and can't wait to get rid of this junk. (read more)

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★☆☆☆☆

“Bought a new "Fleet Street" S&F mattress over the...”

Written on: 01/02/2011

Bought a new "Fleet Street" S&F mattress over the summer. The store we bought from had a 100 day return policy but we had no need for it -- our bed was wonderful for the first 3-4 months or so. Then, almost overnight, both my husband and I started having horrible lower back, neck, hip and knee pain. We've never had any of these issues before.

When lying on your side on the bed it feels as though the mattress is at an angle. It's now the most uncomfortable mattress I've ever slept on.
... (read more)

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★★☆☆☆

“ ”

Written on: 27/01/2011


Simply stated Sterns and Foster should no longer be in the mattress manufacturing business. They have certainly lost all credibility as far as their history of high ratings.

Long story short. My pillow top mattress (double sided pillow top) was measured to have a 1 1/2" sagging which was measured by a S&F representative. This meant it could be replaced. The rep. would not take my mattress for replacement because it had a few minor halo-type "stains". I was told I should have it dry... (read more)

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★☆☆☆☆

“We bought a Stearns and Foster Mattress in August,...”

Written on: 27/01/2011

We bought a Stearns and Foster Mattress in August, and 5 months later we are sleeping in a hole. No one will do anything to fix or replace, because it was a "new" floor model. So as is means they will do nothing. It is the worst mattress set we have ever slept on, and wasted $1,000. We wake up with back and hip problems, and have to crawl out of that hole every morning. We do not recommend Stearns and Foster to anyone, and seeing the other reviews, they shouldn't be selling these mattress. (read more)

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★☆☆☆☆

“I brought a sterns and foster mattress for my frail...”

Written on: 15/01/2011

I brought a sterns and foster mattress for my frail health mom who has many back issues. This is the second mattress I have purchased for her within 2 years. The first from Mattress Matters was a big mistake . Mom believes it was switched. The second mattress from Levin's. A Sterns and Foster Kimberly firm mattress. Well the mattress is defective. It has an 1 inch indentation. Their contract states is has to be 1 1/2 indentation before it's considered
defective! I paid $1440.00 for the... (read more)

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★☆☆☆☆

“Awful Awful Awful is all I can say about my very...”

Written on: 04/01/2011

Awful Awful Awful is all I can say about my very expensive Sterns and Foster Mattress. There is a horrible dent where I lie, my back and hips are always sore in the morning. When I sleep on any other mattress the pain is gone. This best cost a lot of money and was highly recommended and pushed on us by the Sleep Country sales person. Got our teen daughter a much cheaper mattress which is a thousand times better than this one-I want it GONE! (read more)

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★☆☆☆☆

“We bought the latex Sterns and Foster a few years ago....”

Written on: 11/12/2010

We bought the latex Sterns and Foster a few years ago. Within a month it started to get 2 big impressions where we lay. We are small people. The store did replace it with the same bed b/c they had a 90 day satisfaction guarantee, but it did it again. When I called Sterns and Foster they said, "we don't guarantee comfort." I kid you not. That was their response. We have suffered with it long enough and are getting a new bed - NOT a sterns and foster for sure. I gave it one star only... (read more)

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★☆☆☆☆

“I bought my father a queen size Stearns and Foster...”

Written on: 27/11/2010 by LMD (1 review written)

I bought my father a queen size Stearns and Foster mattress since his existing mattress needed replacing. He is 86 years old and may weigh 140 pounds. Within less than a year the mattress seemed like it went totally flat and that all support had just evaporated and went away. No matter where on it you laid you were lying in a canyon. Horrible mattress. (read more)

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★☆☆☆☆

“Bought a S & F mattress and had it for a year -- it...”

Written on: 17/11/2010

Bought a S & F mattress and had it for a year -- it was replace by Sleep Country because it sagged more than 3" in both areas where we slept on it -- had the new one about 6 months and it is doing the same. Both our backs are sore in the morning,etc etc. This was an expensive mattress!!! Would never buy another one. I am hoping that when we go after them for this one sagging again - they will let us buy another brand. (read more)

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★☆☆☆☆

“ To whom this may concern when you pay twenty five...”

Written on: 27/09/2010

To whom this may concern when you pay twenty five hunder dollars for a new mattress you shouldnt be worried about a good night sleep.We recently bought mattresses from sleepout fitters 4 months ago and they are teriable the worst ever.Do you stand behind your product at STEARN & FOSTER.What can we do to fix this costly problem. (read more)

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★☆☆☆☆

“ Total waste of $15000.00. Year old, am buying new...”

Written on: 04/09/2010

Total waste of $15000.00. Year old, am buying new mattress; this one is so uncomfortable I won't even give it to charity. Springs push back against every part of the body; it is so bad I wake up hurting several times during the night. I would give it a 0 rating. (read more)

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★★★★★

“This is the best mattress ever !! recommended it to...”

Written on: 20/08/2010

This is the best mattress ever !! recommended it to all my friends and family, worth every penny - the do not disturb aspect saved my marriage (read more)

Saggy Mattress's Comment

Written on: 17/09/2010

you must own a mattress store that sells this mattress.

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★☆☆☆☆

“Bought a Stearn and Foster mattress 6 months ago and...”

Written on: 19/07/2010

Bought a Stearn and Foster mattress 6 months ago and have terrible lower back pain and hip pain every morning. This pain started after sleeping on this mattress for a few weeks. If I sleep on any other mattress I do not have this pain. We thought we were buying one of the best mattresses out there and it cost around $2000. It is awful and I would never recommend this brand. (read more)

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★☆☆☆☆

“In January 2010, we purchased the king SF plush firm...”

Written on: 06/07/2010

In January 2010, we purchased the king SF plush firm from Mattress Firm in Clearwater FL. They have a 90 day return guarantee. Within 3 weeks, a serious depression occurred on one side. Like sleeping in a hammock.The company decided it was a manufacturing defect and replaced it with an identical model. Which, within a month, experienced the exact same sag. More than 1.5 inches when no one was occupying it. Mattress Firm said that SF had recently redesigned their line and that the problem was... (read more)

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★☆☆☆☆

“Mattress developed deep "troughs" on both sides with a...”

Written on: 22/06/2010

Mattress developed deep "troughs" on both sides with a ridge down the middle after only a couple of months. "Mattress Matters" in Canton,Ohio could not have showed any less interest in my dissatisfaction. I would never consider Sterns and Foster again. (read more)

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★☆☆☆☆

“Purchased Stearns & Foster "The Plaza" in 2007 as an...”

Written on: 08/05/2010

Purchased Stearns & Foster "The Plaza" in 2007 as an upgrade replacement for a $1,000 defective set from Sleepy's. Service reps were both courteous and polite. Sleepy's was cooperative. However, although the mattress is so lumpy that we are unable to sleep on it,it was not considered uncomfortable enough because it did not meet the 1 1/2" depression standard for return. Not only am I at a loss to understand this reasoning, but I am also out $1,000.

Sleepy's did offer an employee... (read more)

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★☆☆☆☆

“King Stearns and Foster king mattress - 1 1/2 years...”

Written on: 01/04/2010

King Stearns and Foster king mattress - 1 1/2 years old - has sagged so badly that my back pain is horrific! Warrenty states replacement will be made if sag is 2 inches. Mine measured 1/1/2 inches - so not replaceable. When lying on the mattress I sink much further than 2 inches. After 2 days of incapacitating back pain I have now moved to the guest room and will be looking for a new mattress this weekend. I am not obese - only 125 lb. I am active and fit. I think that people... (read more)

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★☆☆☆☆

“We bought a Stearns & Foster Southerton Cushion Queen...”

Written on: 27/02/2010

We bought a Stearns & Foster Southerton Cushion Queen size mattress 4 years ago. After one year, the mattress began to sag. Today there are two deep impressions in the mattress where my wife and I sleep, and a ridge down the middle making it imposssible to sleep on. I tried sleeping on the ridge but always end up falling into the hole. We paid almost $2000 for this mattress. We had a rep from Raymour & Flanigan (where we bought it) look at it and he says the impressions aren't an 1 & 1/2"... (read more)

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★☆☆☆☆

“After shopping around I had finally decided to...”

Written on: 01/02/2010

After shopping around I had finally decided to purchase a Stearns and Foster mattress. I have very poor posture and back problems and needed a new mattress. I have had the bed for just over a month now and I do not so far have any back problems. However, I do have a different problem with the bed... I wake up sweating and super hot every day! Its horrible, I feel like I have a heater underneath me! I wish I knew how to fix this problem! I cant stand it! Its not even a memory foam bed,... (read more)

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★☆☆☆☆

“Sterns and Foster (sealy) WARNING! ”

Written on: 30/01/2010

Sterns and Foster (sealy) WARNING!
After speaking to our friends about the failure of our queen sized mattress set we purchased only 3 years ago, we have concluded that the warranty offered by Sterns and Foster is worth NOTHING!

Please everyone read the fine print associated with their worthless warranty! This manufacture hides behind a warranty which is instantly voided if you happen to stain the mattress at all! Imagine offering a worthless warranty which states that you get NOTHING if... (read more)

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★☆☆☆☆

“I, too, wish that I had checked the internet before...”

Written on: 11/12/2009

I, too, wish that I had checked the internet before purchasing a Stearns and Foster Mattress. I bought the Oasis solid latex foam because of allergies and I had a solid latex foam mattress as a child that was wonderful. This new mattress was sagging in the middle in less then a month. The foam on the sides are still fine but the middle foam is so soft your body feels like it is laying on wood. You have to crawl out of the middle in order to turn over because the sides are uphill. A... (read more)

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★☆☆☆☆

“I purchased a Stearns & Foster Latex mattress for...”

Written on: 28/11/2009

I purchased a Stearns & Foster Latex mattress for $3000 and after a couple of months we had body impressions of 2 inches. We purchased the mattress from mattress showroom and they were willing to replace it. We decided to go with S & F's new Top of the line Estate Inner spring sleep set. Body impressions are already forming after only three weeks. This has been a nightmare, and S & F's customer service is the worst. I would never buy another S & F mattress. (read more)

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★☆☆☆☆

“Two years ago, after doing my homework and research in...”

Written on: 18/11/2009

Two years ago, after doing my homework and research in Consumers Digest on how to buy a mattress,we bought a king-size "Washington" Stearns & Foster mattress, with a ten-year warranty. It failed within the first month. A second mattress was delivered(a duplicate of the first). The second mattress failed within two months. The man who came to measure the mattress stress points brought a 2x4 with him to measure with. I told him he will use my balsam yard stick to get a true measurement which... (read more)

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★☆☆☆☆

“October 2009 - Stearns and Foster ”

Written on: 06/11/2009

October 2009 - Stearns and Foster

I purchased a cushion firm, queen size stearns and foster from jc penney. I am 6 foot, 190 lbs. Uncomfortable mattress on first night. After second night i felt like i was rolling to the center. Thought i was imagining it. After waking up at 3am for the fifth night in a row i went to the garage and got my level. I stripped the bed and put the level from edge of bed to the center. The bubble went all the way to one side. So then i put the level on the other... (read more)

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★☆☆☆☆

“I spent $1779 + tax for a Queen Sterns & Foster...”

Written on: 24/09/2009 by rippedoffbyMacnys (1 review written)

I spent $1779 + tax for a Queen Sterns & Foster matress at Macys. I thought that paying more would get me a top quality product, and I was very, very wrong. I bought the mattress 2/10/09, and noticed issues after about 3 months that it just didn't feel the same. My husband also noticed. Here it is, 9/23/09, and we could not stand the mattress anymore, so we called in the 10 year warranty. The inspector came out and said the "depression" of 1/2 an inch was not enough for the warranty, it... (read more)

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★☆☆☆☆

“I bought a sterns and foster mattress at Pikeville...”

Written on: 18/09/2009

I bought a sterns and foster mattress at Pikeville store and in two weeks later a hole is in middle and I cannot sleep on it and it cost over four thousand dollars. (read more)

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★☆☆☆☆

“My wife and I selected a Sterns and Foster mattress as...”

Written on: 18/08/2009

My wife and I selected a Sterns and Foster mattress as our wedding present from my parents. It's a two-sided pillow top (pillow top on both sides) which needs to be flipped and rotated regularly. I have been meticulous about following the schedule, but still noticed the sags in the first couple of years. The mattress is now more than seven years old and I will likely purchase a replacement. A new quality mattress is very expensive or I would have thrown out this piece of junk years ago. ... (read more)

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★☆☆☆☆

“Paid over $1,700 for a Stearns and Foster Pillow Top...”

Written on: 10/08/2009

Paid over $1,700 for a Stearns and Foster Pillow Top Mattress and after less than 1 year I feel like I'm rolling to the center. The place I purchased the mattress from (Rockford, IL) stands behind the "warranty", but only if there is a VISIBLE 1-1/2" dip in the mattress. Unfortunately the pillow top on the mattress does not allow for the impression to be seen and the only "tool" that is used besides the eyes of the "expert" mattress technician inspector is a string. I could have saved $40... (read more)

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★★★★★

“I read everyone's negative review and just had to add...”

Written on: 24/07/2009

I read everyone's negative review and just had to add my two cents worth. I have a firm S&F memory foam mattress (don't buy pillow top) and it has just been great. I too have a bad back and have a Dux bed in my other bedroom (twice as expensive)..the S&F is probably more comfortable.

I think the problem may be the pillow top..I have other pillow top mattresses and they are just terrible. Sags or leaves and indent after less then a year. (read more)

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☆☆☆☆☆

“Got my Stearns & Foster Mattresses for $600 (which is...”

Written on: 04/07/2009

Got my Stearns & Foster Mattresses for $600 (which is about 70%) off.... But I still feel like I got cheated out of my money at that price Sags, back aches, horrible (read more)

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☆☆☆☆☆

“I purchased a pillow top Stearns & Foster mattress and...”

Written on: 25/06/2009

I purchased a pillow top Stearns & Foster mattress and low rise "box spring" approximately 4 or 5 years ago. The mattress began sagging in the middle after about two years use. Unfortunately it could not be turned over because of the pillow top. I spent around 1200 dolloars and am very disappointed in the quality of the so called guaranteed for 10 years product. I had always heard that this is a reputable firm, I dispute that claim. I, too will never purchase any product from this... (read more)

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☆☆☆☆☆

“Interesting... We have a Stearns and Foster California...”

Written on: 30/05/2009

Interesting... We have a Stearns and Foster California King mattress sitting in the front room waiting to be picked up and hauled away. We, too, experienced severe sagging within the first few months. The bed can't be flipped, but we turned it often trying to keep the sagging at a minimum (it didn't work).

We waited way too long to replace this mattress because it just turned us off from having to deal with picking one again.

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☆☆☆☆☆

“Bought the Stearns & Foster Mattress at the Bay in...”

Written on: 02/05/2009

Bought the Stearns & Foster Mattress at the Bay in Canada half price was $3750. Piece of garbage. the $99 specials at the the discount depot and Liquidation world that I have in the spare rooms in the basement are more comfortable. Sags, I have backaches I never had before. mattress is hot and suffocating. Memory foam does not bounce back. Service was horrible and they will do nothing. Edge of bed has craters. mattress in under a year old. (read more)

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★☆☆☆☆

“I am on my 4th set of Stearns and Foster mattresses...”

Written on: 01/05/2009 by meow16cat

I am on my 4th set of Stearns and Foster mattresses that have to be replaced. They all have sagged. Luckily, Haverty's replaced one set and Robb and Stuckey are replacing the others. But all sets have been under 5 years old and the companies I bought them from have replaced them and I didn't have to go directly to Stearns and Foster. After 5 years, you have to deal directly with SandF and that would be a real headache. After I get these two sets replaced I will never buy Stearns &... (read more)

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☆☆☆☆☆

“We, too, had an inspector look at the mattress. ...”

Written on: 30/03/2009 by lgu

We, too, had an inspector look at the mattress. Stearns & Foster Mattresses said our box spring support was not sufficient. We bought additional support beams, and lo-and-behold...the same sagging. If you want to sleep in a trough and wake up with a sore back, this is the mattress for you! (read more)

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☆☆☆☆☆

“worst mattress I ever bought. Can't get anyone to do...”

Written on: 17/03/2009

worst mattress I ever bought. Can't get anyone to do anything about it. It was the Stearns and Foster Manhattan Latex king. I am out $2500 and my back hurts and the mattress started sinking immediately and according to the guy that came out its not VISIBLY bad enough. I will NEVER buy another one of their products. (read more)

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☆☆☆☆☆

“T bought a sterns and foster model called Berkley at...”

Written on: 03/02/2009 by hankwn (1 review written)

T bought a sterns and foster model called Berkley at a mattress firm in Durham nc. It was purchased April 2006. The mattress was fine for the first few months. Now it looks great till you lie on it. the closer to the center then you sleep tilted. It was a mistake. i filed papers with mattress firm and will call sterns and foster on2/3/09. all I want is a store credit for something other than this brand. The piping around the edges is fine on one side and under the mattress on the... (read more)

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★☆☆☆☆

“When we bought our new mattress from Sleepys in early...”

Written on: 26/01/2009

When we bought our new mattress from Sleepys in early 2008 we said the main priority was comfort and lack of sag. Sleepys assured us the Stearns and Foster was top of the line (over $2,000) and would not sag. After 6 months however there are two big valleys on each side where we sleep. Stearns and Foster came out as part of their "warranty" and said it wasn't enough for replacemenet even though a tennis ball will clearly roll into each valley, and you can see each side sag with a hump in... (read more)

446004_Skween's Comment

Written on: 06/03/2009

This seems to be a regular problem with Sterns & Foster. We have replaced ours once allready but now our retailer, Bedroom Depot threw us out of the store ! We are currently dealing directly with Sterns & Foster but its not looking good.

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