| Quality of website | 6.6/10  |
|---|---|
| Value for Money | 3.2/10 |
| Overall rating | 0.5/10 |
Full review by
myspacer
on 2nd Feb 2008
User Rating : 1
Respect :
0
Good Points: None
Bad Points: Rubbish
General comments: Having ordered an Elonex all in one system from Watford Electronics, it eventually arrived, after trying to call and sending numerous emails.The box looked as if it had fallen from a lorry, and the inside packing was the same. No software CD's were packed, and some leads were missing.I think the build quality of Elonex is great, unlike Savastore/Watford Electronics or what ever they call themselves.
myspacer's review and ratings | 71 words
Review by
badsworth
on 2nd Apr 2006
User Rating : 0
Respect :
0
I bought my Carrera Computer because of its hi level spec, and because it came with a five year warranty - three years on site and 2 years RTB. One week after it arrived from Watford Electronics (with damage to the tower case) the hard drive failed completely. I had to spend literally hours on the phone trying to get through to the warranty department. After twenty minutes in a queue they cut me off and I had to start again! Agh!!!
A few moths after that Saga, they wrote to me and told me ...
badsworth's full review | 309 words
Review by
vbhalla
on 27th Mar 2006
User Rating : 0
Respect :
0
I purchased a Saitek Force feedback joystick and really wish I hadn't gone anywhere near Watford Electronics!
The product didn't arrive and there was no delivery note by the carrier within the expected time frame. I then got an automated message stating that I had requested my order to be cancelled (not true)! My order was subsequently cancelled. However, they withheld the postage and packaging fees.
Attempting to contact their customer services department is nothing short of nigh on impos ...
vbhalla's full review | 196 words
Review by
K Greener
on 9th Jan 2006
User Rating : 1
Respect :
0
5 e-mails and several attempts at phoning Watford Electronics has resulted in total frustration and a faulty computer and additional hardware which cannot be implemented. Not even had the courtesey of a reply. What is the use of an extended warranty.
K Greener's full review | 53 words | 1 comment added.
Review by
themoonraker
on 18th Nov 2005
User Rating : 0
Respect :
0
Having been told Watford Electronics were the next best thing to sliced bread; they turned out to be useless. Goods ordered over 5 weeks ago haven't turned up, and other goods that did turn up were of a quality fit for the rubbish bin. Cheap and cheerful is an overstatement. If you want to throw money away then use this company.
themoonraker's full review | 75 words
Review by
martyna
on 16th Oct 2005
User Rating : 2
Respect :
0
I placed an order for stocked items (Belikin F5D9015UK) with Watford Electronics on Friday the 7th of October at 2:30pm. I paid £17.56 extra for Saturday delivery, and received it on Tuesday. They have not replied to my email complaints, and they have not credited me for the delivery charge, and to make it worse they use a premium rate phone number with long queues even when it is their fault!
martyna's full review | 90 words
Review by
hammerboy
on 27th Sep 2005
User Rating : 0
Respect :
0
As I had previously ordered some peripherals from Watford Electronics with no problems, I ordered an Aries Performa costing £900 which was delivered on time. I'm glad that I know a little bit about computers otherwise I wouldn't have been able to set it up due to the lack of manuals. When I e mailed them to ask if there should have been any manuals, such as a installation or motherboard manual, I was told to hit the Start button in Windows and click on help. Very good.
As it happened the ...
hammerboy's full review | 216 words
Review by
Roger9526
on 5th Sep 2005
User Rating : 0
Respect :
0
Purchased 2 laptop computers from Watford Electronics both had the same problem, they would not connect to the internet. The software support line they supplied could not resolve the problem. Trying to get the computers collected was a nightmare, they don't answer the phone and they don't answer emails. I did eventually get the computers collected but they have still not given me my money back. I purchased them by credit card so I will be recovering the money from Visa. You should not deal ...
Roger9526's full review | 120 words
Review by
rayK
on 9th Aug 2005
User Rating : 0
Respect :
0
Having missed the courier to get the goods redelivered, or money returned has proven impossible!!
rayK's full review | 22 words
Review by
Stack
on 28th Jun 2005
User Rating : 1
Respect :
0
Faulty equipment from Watford Electronics www.watfordelectronics.com.
Non-existent customer service. Impossible to get through on helpline (average 45 mins wait at premium rate) and ignored emails. Computers was faulty when delivered (never worked after loading up anti-virus software they supplied) and 2 months later still have no PC, but am still £800 poorer. They also trade as savastore.com and Carrera. DO NOT USE THEM
Stack's full review | 68 words
Review by
chrisray
on 29th Apr 2005
User Rating : 0
Respect :
0
This is an account of my issues with Watford Electronics (www.watfordelectronics.com) I purchased a Carrera PC via carrera.com. With 5 years warranty. First a few problems, the subwoofer didn't work but contacted Creative and they sent me out another asap. Problem sorted.
Then the hard drives started to play up and then found myself constantly ringing the technical helpline at Carrera. But eventually got the problem sorted. Although I have to say Carrera was the best helpline I've ever come a ...
chrisray's full review | 381 words
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