written by on 29/01/2011
This company is a rip off. I orderd four 'SO Smart dvds. vol. 1,2,3 and letters/first words and colors from this company August 24, 2010. I have emailed this company numerous times and have yet to recieve a response or my goods. I even went so far as to report them to the Better Business Bureau. DO NOT DO BUSINESS WITH THESE PEOPLE. They are NOT a reputable Company!!! If it were possible to give them ZERO STARS I would.
Sophia Massiah
written by on 02/12/2010
Never delivered product. Never answered emails. No phone number to call. Now I have to call my credit card company and the better business bureau and the state attorney general's office to try and get some relief.
written by on 01/12/2010
Ordered a DVD from their website in late August. Didn't receive it. They have ignored all correspondence over the last three months. CAVEAT EMPTOR these douche-bags.
written by on 08/11/2010
RIPPED OFF..... I ORDERED A DVD BEGINNING OF SEPTEMBER AND STILL WAITING OF IT TO BE DELIVERED. IV EMAILED THE COMPANY A NUMBER OF TIMES AND GET NO RESPONSE WAT SO EVER!!!!! C*** COMPANY,C*** CUSTOMER SERVICE.. WOULD ADVISE ANYONE NOT TO USE THIS COMPANY!!!!!!!!!!
written by on 27/10/2010
AVOID!! This company has ripped off hundreds of people through ebay and their site. If you place an order they will tke your money and that will be the end of it! No email response, no paypal response. If only 1 out of 4 people complains then they're still making money! Look around, theres plenty of dirt on these guys, even looking at the ebay store and seeing that for some reason all the listings have been removed recently and the whole past months orders have garnished negative feedback should tell you what kind of scum run this website.
written by on 26/10/2010
Ordered Forever Knight season 3 six weeks ago and they took my money. Never recieved item. They do not respond to e-mails or regular mail. I'm in a claim through Pay-Pal now. I recommend never to by from them.
written by on 24/10/2010
I ordered 2 DVD's from DVD Magnet over 5 weeks ago. They claim they will send them out in 2 business days and that it could take up to 14 or more days to receive your order. Come on, even the US Mail isn't that slow these days! There is no way for you to contact DVD Magnet except via e-mail if you have an issue. I have contacted them about my non-receipt of items and they have chosen not to respond. I am very suspicious of this company and would not order from them. I am having to dispute my payment thru paypal now to try to get my money back. BEWARE!!!
written by on 24/06/2010
Item was ordered May 29. Partial refund issued Jan 23. DVDmagnet claims the item was damaged and returned to them. They issued a partial refund less the shipping and insurance. I was never given the option of a replacement DVD. I definitely would not recommend this company. They haven't responded to my emails or the complaint with Paypal.
written by on 04/06/2010
I see there are many positive reviews here. Unfortunately mine will not be one of them. The allure of great prices took me hook, line, and sinker. But after a few weeks of waiting for my goods, then sending an email that went unanswered, I had to open a dispute through Pay Pal (I'm glad I used them to pay for the items...). Hopefully I won't have to open a claim. BUYER BEWARE !!
written by on 12/05/2010
I ordered 2 dvds from DVDMagnet. Today I received a notice informing me that not only will I not be receiving my dvds (This email is to alert you that we have refunded your payment to us for your item(Leap Frog - Math Circus item number ). We got your movie returned to us today from the US Mail. It looks like it was damaged by the post office. We are very sorry for this inconvenience.) I did not receive the full refund. They took off for shipping and handling on something I never received!!!!!!!!!!! What a scam..If they wanted to do the right thing they either could have refunded all of my money or resent the dvds.. I will never order another thing from them again and will warn everyone against ordering from them. Oh and goodluck trying to get in touch with them...
written by on 30/04/2010
never received my dvd, tried contacting them - no response! robbing tw@ts they are,never waste your time, money on that cr@p website!!!!
written by on 30/04/2010
Ordered three weeks ago and still have not received my item. Even if shipped by pony express, it shouldn't take this long. I am beginning to think this company is a scam, hoping you'll forget to file a dispute/claim through Paypal before the deadline. Don't waste yout time with DVD Magnet.
written by on 26/04/2010
horrible customer service - had to go through paypal to get my money back. After almost 2 months they never sent my item, or responded to any of my emails. They are abominable.
written by on 24/04/2010
Ordered item and over a month later never received. Glad I used Paypal because they were forced to refund since product never arrived...I am suspect of places that do not ship with minimum seventy cent delivery confirmation. I appreciate that they at least didn't contest the refund and gave it quickly. Would not shop at again though.
written by on 19/04/2010
Nice words and promises but I don't think the goods were even shipped. My e-mails were never answered. BTW I live in Thailand and I suspect they took advantage of that fact.
written by on 06/04/2010
THIS IS A TOTAL SCAM!! DO NOT SEND THEM ANY MONEY!!! PAYPAL GIVES THEM YOUR HARD EARNED MONEY AND THEY GIVE YOU NOTHING. NOT EVEN AN ACKNOWLEDGMENT THAT THEY HAVE YOUR MONEY. JUST TRY TO REACH THEM, JUST TRY. FAT CHANCE. THEY ARE THE WORST I HAVE EVER SEEN ON THE INTERNET. ALL THE GOOD REVIEWS WRITTEN HERE HAVE TO BE BOGUS BASED ON MY EXPERIENCE.
written by on 11/03/2010
I didnt mind waiting that long for the dvd but I was HIGHLY dissapointed of the false advertisement. The dvd states that there are three levels of workouts when in fact there is only one. I have not and do not plan on using that dvd again, what a waste of my money!
written by on 06/03/2010
I tried for one week to reach someone at your office I called three different times and no one contacted me until now.
written by on 13/02/2010
I ordered a DVD at the end of December 2009, after 2 emails in January and February 2010 I have not had the courtesy of a reply, They have had my money and it is now the middle of February 2010 and still no DVD. This firm is a full time rip off. DON'T TOUCH THEM WITH A BARGE POLE OR ANY OTHER POLE FOR THAT MATTER..
Regards Chris
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