Primark Reviews

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★★★★☆
3.7 / 5
75% of users recommend this
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  • Quality of service

  • Layout of shop

  • Value For Money

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Latest Reviews

★★★☆☆

“Good price but not good quality”

Written on: 17/12/2014

The price is good but the quality is not good. Normally, I bought socks, night-dress...that do not need style and high quality. However, I quite like kid clothes, it is cheap and style… Read Full Review

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★★★☆☆

“Good price but not good quality”

Written on: 17/12/2014

The price is good but the quality is not good. Normally, I bought socks, night-dress...that do not need style and high quality. However, I quite like kid clothes, it is cheap and style… Read Full Review

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★★★★☆

“Good prices”

Written on: 21/07/2013 by Shop-a-holic-192 (2 reviews written)

I bought some fake nails (£1 per pack of 24) i bought 4 packs (altogether £4) and a lip balm (£1) altogether i spent £5 i thought this was a really good value for money… Read Full Review

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★★★★☆

“Great high street shop”

Written on: 19/06/2013 by CaityHeart (7 reviews written)

It's a great high street shop, the prices range where you are getting excellent value for product but I think there are some stuff that you do overpay for, according to season or current trends, I also think their nail polish range, Angelica isn't worth it's cost, I've got cheaper polishes that have stayed on longer than their brand (several shades, chipped by the end of the day). For your basics, tank tops, leggings, tights, socks etc it's great since they're all so cheap and good quality for… Read Full Review

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★☆☆☆☆

“disappointed”

Written on: 11/06/2013

I bought my 1yr old son 2 t-shirts one miss shaped in the first wash was a 30 wash the other had a button fall off an stitching coming away I also got myself son tops one was black an white an when I got home an tried it on I was bit sweaty lol an the colour ran under arms another miss shaped in first wash an another split on seam. Shoddy all I can say I hadnt shopped there for a while an I wont be again I remember now why I stopped shopping there in first place… Read Full Review

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★☆☆☆☆

“Poor quality and undersized”

Written on: 10/05/2013

Thought I would buy something to help the poor factory workers. Bought underwear in the largest size which does not fit and obviously cannot return. Uncomfortable material. Will not buy from again. Staff none too helpful… Read Full Review

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★☆☆☆☆

“One star still too much. ”

Written on: 30/04/2013

After trolling the high st for a specific black pleated skirt, i heard primark had some. I've not shopped there for some years, but i knew what to expect (hey, a girl can hope right?!) Awful manners. Staff backbiting about customers. No smile, no hello. Can't blame the assistants, management should treat them better. Staff don't even know their own refund policy. (I had to ask as I am weary of their products) If you want to be ignored, primark is the place to be! As expected, the item… Read Full Review

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★☆☆☆☆

“Poorly made slippers which cost £3”

Written on: 11/11/2012 by okgirl (1 review written)

The slippers last for 3 months. :( I would pay more for a better ones which last for longer. … Read Full Review

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★★☆☆☆

“Primark Review”

Written on: 14/08/2012

I quite agree that Primark would be a bad option Ealing will derpesately miss Beales, a department store is never valued until it's gone! Ealing as a shopping area has been constantly downgraded over the years and looks set to continue down the same route for years to come.I'm not sure how Primark regenerate anything but their own profits… Read Full Review

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★★★☆☆

“Cheap but not safe”

Written on: 12/07/2012 by John1009 (4 reviews written)

I have had shopped to primark many times, the quality of things is not really good but it is understandable you get what you pay for.. the main thing is the rush in a store and there isnt any security. things get lost in a store so easily, last week my partner lost her purse in store and the security camera's didnt even caught that which is really upseting us. We can cancel the cards but what about the cash amount? IF camera's arent able to find then whats the point of hanging them on… Read Full Review

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Shellprimark's Response to John1009's Review

Written on: 19/08/2012

I work in Primark and I'm not sure which one you went to but we have at least 2 security guards in the building at all times. Cameras are always being watched for anyone looking suspicious also so I wouldn't judge that situation on all of the stores, very unfortunate it happened but it is that one store you should be highlighting

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★★☆☆☆

“Overrated store with poor staff service”

Written on: 04/05/2012 by bryand (1 review written)

Went to Primark in Glasgow today to find some clothes for my 17-month old son. Found the selection for children's clothing to be an absolute mess. Very difficult to find anything, but eventually found a few items. Noticed that there were 3 staff standing behind the 'Customer Service' desk doing nothing, so decided to pay there. Once I was at the desk the girl working behind the counter asked me if the items I had were returns. I said no. She said,'well you'll have to go to the cash desk. This… Read Full Review

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★★★★☆

“review on staff”

Written on: 12/04/2012 by ashandmeg (1 review written)

me and my friend were very happy with our shop in primark yesterday mostly because one certain member of staff in the mens department called sophie, who was very plesant surved us with a smile and made us feel wecome. we didnt like when we went to coustermer servis and tried to take something back for being falty and they wouldnt take it back and change it after this we told are perents that they wouldn't and when they when up they changed it straigt away we were NOT very happy about that… Read Full Review

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★★★★☆

“Cheap and cheerful”

Written on: 03/03/2012 by clare2011 (8 reviews written)

Ok you basically get what you pay for in there. Some of the stuff looks very wow but sometimes it wont last the weekend. Its very cheap, items often reduced to £1 or even 50p. The makeup dries up very quickly and if you buy something like shoes and wear them every day, don't expect them to last much more than a few months. I l;ike it because of convience really say I need something but cant afford to pay for good quality right a way, Primark is a great store for 'disposable' jackets, shoes… Read Full Review

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★★☆☆☆

“this is for the primark in breahead shopping centre”

Written on: 03/03/2012 by teamsats (1 review written)

the staff was terrible and do not have a big range of sizes!:(… Read Full Review

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★☆☆☆☆

“Terrible Management ”

Written on: 05/01/2012

I visited my local Primark to hear the way the Supervisors speak to there staff is appalling, I feel very sorry for the poor staff that work very hard to be under valued and treated like animals… Read Full Review

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Jackie1985's Comment

Written on: 17/04/2012

Know how you felt! I am one the staff members that gets treated like that. The Management and Supervisors have no people or communication skills what so ever!

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★☆☆☆☆

“Customer service - cheaters”

Written on: 24/11/2011 by ZUZANKA (1 review written)

I've recently bought lovely double bed duvet with pillow cases, where should be 2 pillow cases as it was described on the package. I haven't had any suspicious to control them at the store, because I've never had a problem with the store. When I've come home, I found that one of them is missing, so on the next day I went to the Primark and explained them an situation. Cashier went with my issue to the manager of customer service and even to the back , where I couldn't see her. And they decided… Read Full Review

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★★★★☆

“Primark Is the Best!!!”

Written on: 27/08/2011

Primark is a very nice shop because i brought those trousers that are elasticy and the bottom and they are so nice and fit me perfectly. The shoes are really good aswell i could see the beautiful dolly shoes with bright colours just for £4! Lots of people say that primark has poor quality thats why it is soo cheap but i totally disagree with Them. I Love how the people come and ask you for help if you anything round the store that you cant find. Everytime i pick something and go to purchase it… Read Full Review

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★★★★☆

“I think primark is a good shop because I bought some ...”

Written on: 14/03/2011

I think primark is a good shop because I bought some shoes For £6 and they lasted me for about 4/5 months but then they broke I got the same style shoe from newlook for £20 and they have only lasted me 2/3 who wants to pay £20 every 2/3 months when you can pay £6 every 4/5 months? I wouldn't. I also bought a dress from there and my friends and asked me wear it was from and I sai id primark and they thought it was from republic. I am also going fm get some holiday clothes from there so You… Read Full Review

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★★★★★

“I THinkk That Thaa Shop Is Brill.. Corse I'd Recomend...”

Written on: 09/03/2011

I THinkk That Thaa Shop Is Brill.. Corse I'd Recomend To A Friend It's Primarni! Get Your Bums Outta NewLook And That Stuff.. and Get Down To Primarni! It's Brill I Mean It:) I Like It Coz It's Ded Cheap And The Custormer Serive Is Great, In NewLook And That They Just Turn There Noses Up At Yaa But In Primarni.. They Help Ya And ACTUALLY Talk To Yaa. I Goo There Regualary For Shoes And Bags And Thaa, But There Brill Quality Too:D… Read Full Review

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★★★★★

“i just have to say i, THANK YOU for who ever invented...”

Written on: 21/01/2011

i just have to say i, THANK YOU for who ever invented primark.
people go on and say who ever shops in prmark is cheap but i totally dissagre, with the credit crunch now days my ideal shop is about £60 in primark. when i go in there i know i will find something that i love and that will look good on me. i brought a party dress and everyone was commenting on my new dress asking where i got it from. most people were shocked when i said it was from primark. THANKS PRIMARK! ;)… Read Full Review

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