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Written on: 23/04/2014 by tomtresco (1 review written)
Bought a Miele cat & Dog vacuum the filter broke out from the top as it was only 8 months old with a 2 year guarantee I thought it would be easy to exchange /repair unfortunately Currys and miele seemed to think it was my problem as I hadnt changed the filter ( although in perfect condition) Gave up trying to explain to a woman on end of the phone that it was a manafacturing fault, but she wouldnt listen insisting it was my fault.. Now knowing you have to pay £25 for a new filter every 8… Read Full Review
Written on: 21/10/2013 by Relloyd (1 review written)
One word lemom sorry two words starts with c and ends with p What a load of rubbish only just found this out after miele send out so many different engineers all did'nt have a clue had to phone Germany in the end the put me in touch with agsrefrigeration who came out and found the fault finally they are going to compensate me they did offer me a replacement told them to get stuffed rather take the money and run… Read Full Review
Written on: 02/01/2013 by MrSingh126 (1 review written)
I've had the fridge for approx. 6 years paid over 500 pounds for it. Within the first 1.5 years the handle spring broke. Miele did send a replacement free of charge. However, the big issue is the frost that keep forming in the freezer section. Although it says frost free it is not working. The fridge is exceptionally noisy. Loud clunking noises are very frequent and I'm now waiting for it to break down to buy a replacement. I will not be buying Miele again. I believe I (like others) were pulled… Read Full Review
Written on: 14/08/2012
We have had sa imilar experience to others. Within 6 years, it's been replaced once, now has broken springs in handles and is failing to maintain temperature. Miele want £145 just to come and look at it! Meanwhile, our 12 year old Hotpoint is sat in the garage working beautifully. Miele are known for quality. This is a myth. We have a Miele washing machine that is rubbish too. Never again… Read Full Review
Written on: 25/04/2012
First review I've ever done. Fridge/Freeze is only 4 years old it makes a loud clunking sound. It's the comprossor on its last knockings £000s to put right . I would expect it to and it should last longer then 4 years. Meile want to charge £70+ to tell me its useless. reading the other reviews . It seems Meilie are not the be all and end all of appliances. Won't touch meile with a barge pole know matter what WHICH tell me… Read Full Review
Written on: 22/01/2012 by alexander56 (1 review written)
This fridge is really great looking and is very stylish. I went for the metallic version to match our kitchen washer and dryer. The fridge is really massive and enough for 4 cases of larger and a couple of boxes of wine! Only problems are the bottle shelf in the door is a bit flimsy, and the freezer fronts have a habit of snapping where they shouldn't. The spares are a bit pricey so you just learn to live with it… Read Full Review
Written on: 29/08/2011 by DaveWatson (1 review written)
We initially bought this product based on a perception of Miele being a manufacturer of high quality and durability. It looked good from the outside with those chunky handles and inside the design is also pleasing. Honeymoon over after about a year when a spring broke in the fridge door handle. To give them due credit, Miele did send a replacement part when the warranty was just expired. A couple of years later the same spring broke in the fridge door handle, this time rather than pay for the… Read Full Review
Written on: 17/05/2011
The worst fridge freezer I have ever had. THe appliance has been replaced once serviced several times . the replacement appliance is causing the same problem.
The average response time from Miele is two weeks.Thats two weeks without a fridge .
Do not buy a Miele fridge freezer.
… Read Full Review
Written on: 08/05/2011
The Fridge freezer was expensive but I bought it because I understood they lasted 20 years. It has been the worst white good buy in 35 years! After about 18 months it packed up and could not be fixed and after much hassle, I was given another for the same price as the repair. But lo and behold, after a further 18 months, the second packed up. This time , I'm not going to bother with customer services, they were inefficient, let me down and were expensive. I'll just write it off as a a bad… Read Full Review
Written on: 11/02/2011
I have now had a Miele fridge freezer for 14yrs great product no problems super quiet,I have never heard it running.Very robust no cracks, seals still good.Actually made by liebherr not miele.Maybe they have changed their supplier? BUT I WOULD DEFINITLY BUY A LEIBHERR AGAIN!!!… Read Full Review
Written on: 21/01/2011
bought this fridge freezer because meile are supposed to be reliable i am very dissapointed its been 7 weeks and it has only just been decided that it is unrepairable after changing every thing on it. meile customer service is very bad and i would not buy from them again… Read Full Review
Written on: 17/05/2009 by haitch (1 review written)
Bought this Miele KFN8462SD fridge freezer because it was supposed to be reliable german technology. Paid well in excess of £600.
After 3 years we have a serious fault and are waiting for engineers to come. Very disappointed as the thing creaks groans and bangs in use and is quite alarming. Seems temp control or condenser is faulty as water collects in bottom of freezer and the fault light 'F4' is flashing.Also a hairline stress crack has appeared in bottom of fridge.
Our old hotpoint was a… Read Full Review
Written on: 24/04/2005 by vanjaap (1 review written)
We purchased the Miele KFN8462SD because we decided to replace our 12 year old Zanussi when we were doing some changes to the kitchen. I wish we hadn't! This fridge broke down after 3 years and needed a new temperature sensor which cost GBP180 including fitting. It spluttered on for another 8 months before the temperature controls died. All in all the most expensive mistake I've ever made in the kitchen. I've replaced it with a Bosch which cost GBP199. Wish I'd done that the first time!… Read Full Review
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