Written on: 14/03/2008
There are no good points to this company that I have experienced.
Took my money but as far as I am concerned I have not yet received any service, you will be lucky if you ever get a reply from these people. I have still not yet received any service and I cant seem to contact the www.irwebonline.com yet. Do not recommend Mobiles Spares 'n Repairs.
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Written on: 04/08/2007 by muse404 (1 review written)
Very bad company. Do not give Mobiles Spares 'n Repairs your money! (read more)
Written on: 12/06/2007 by rk546 (1 review written)
I ordered an unlock code for a Moto Slvr l7e and paid £19.99. I received a confirmation email and nothing after that. Trading Standards are now interested. If you have experienced the same type of service you can contact them on 0845 603 0081. I have also written Mobiles Spares n Repairs asking for a full refund under the 'Consumer Protection Distance Selling Regulations 2000' otherwise I will take the case to a small claims court. (read more)
Written on: 22/05/2007 by daisy30uk (1 review written)
Ordered a phone unlock code and cable on 7th May 2007. Despite constant emails and trying to phone I have still heard nothing and when I try to ring the published number, I find that it is not recognised any more. Is this company still trading? (read more)
Written on: 27/01/2007 by vickyjay (1 review written)
Ordered an unlocking code for my Motorola and paid £24.99 for it. Got an order reference and no code! Tried contacting them by email several times and no reply, also tried phoning as there was a mobile number on my bank statement - no answer there either! (read more)
Written on: 16/12/2006 by GTAMAX (1 review written)
I ordered an unlock code, paid 19.99 and never heard a thing despite 10 different attempts to contact them! (read more)
Written on: 01/12/2006 by malgorzata
I have ordered a code to unlock my Motorola phone and the money was taken from my card but the code did not arrive - I only received some "order confirmation number" - I emailed them 5 times and they have not responded.
I am going to report them to the Internet fraud prevention authorities , and I advise everyone who has been treated as I was to do the same, to have them removed from the online business.
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Written on: 20/07/2006 by pgreen50 (1 review written)
I ordered a data cable from Mobile Spares 'n' Repairs 4 weeks ago, and it has still not arrived. I have rung them every day for the last 3 weeks and they do not answer. They also do not answer their emails. I have now had to take the matter further, and go via the legal route to get my money back. (read more)
Written on: 02/03/2006 by bhnrecon
I placed an order with Mobile Spares 'n' Repairs on February 9th 2006. Today it is March 1st 2006, and I have still not received my order. On the website it states that international deliveries will take 2 - 14 working days. If this is correct, is it the 3 days a week he/she is working or regular business days?!?! I ordered a dual Sim card adapter which could be slipped into a regular letter and mailed, and I receive regular mail from Japan all of the time, and it takes no more then 7... (read more)
Written on: 22/02/2006 by klsrmc (1 review written)
I paid for an order code for a Toshiba on 28/1/06 from Mobiles Spares 'n' Repairs. I have still received nothing, yet the money has been debited. Phone calls go unanswered, as do emails. I have had to report it to trading standards. (read more)
Written on: 29/11/2005 by nolner (1 review written)
I ordered an unlocking clip for a D500 from Mobile Spares'n Repairs, since it was cheaper delivery than FoneFunShop. He was local, and I needed it quickly. The site said all items in stock and first class delivery. It took a week.
They ignore mail, and never answer the phone. A trip to the premises reveals they only works 3 days a week in some unsigned place above an engineering firm.
When the item arrived it unlocked the phone only until it was switched off and on, then it was locked...
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Written on: 11/05/2005 by Mick Jones (1 review written)
I purchased goods from this website www.irwebonline.com and they have taken my money yet I have recieved no goods more than 21 days after purchase. Regrettably I failed to print off any confirmation order and old mail has been dumped. I have had no response from their emails, they are not traceable via directory enquiries or prelim. legit networks at present. (read more)
Written on: 29/11/2005
Yes, they deliver late, clips don't work and they don't refund. Operate out of a unit 3 days a week and never answer the phone or email. AVOID
Written on: 22/04/2005 by hawkerpaul (2 reviews written)
Their web site (http://www.irwebonline.com) stated a code within 24 hours. 5 days later I was given a code that did not work. 1 month later they said that they would give me my money back via a cheque. I did not receive this. After numerous emails they stalled asking me again how I paid, and then say they would send a cheque again, but this never happened.
USE THIS COMPANY AT YOUR PERIL!!!!!!
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Written on: 15/12/2005
I have had the same experience with this company. Although they did send me the software and unlock clip. It was useless, there were no instructions and it did not work. I have tried e-mailing and phoning them to no avail.
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Pgreen50's Response to pgreen50's Review
Written on: 28/07/2006
Cable has finally arrived, obviously after threatening them with legal action....