Tel3 Reviews

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★★☆☆☆
2.1 / 5
35% of users recommend this
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Latest Reviews

★★☆☆☆

“Always impossible to get the phone call to go through ”

Written on: 15/07/2014

I've used their cards for YEARS. And eventually they get it down where maybe maybe calling one number will work out ok. BUt right now I'd like to call two different numbers and it says invalid number, even though it never is invalid. They send all kinds of bullshite help tickets that do nothing - they never really solve anything. Lotsa talk but they never actually sovle the problem. IT's difficult. when you get through call is good. But getting through might never happen without an obstacle… Read Full Review

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★☆☆☆☆

“Utter Junk”

Written on: 10/04/2014

I was intrigued by the Tel3 advertising. I called to get further information and... Customer Service (Sales) rep had a very thick accent and was hard to understand. 3 - 5 second delay when talking and listening. Also, the individual at the other end sounded like she was coming from another planet, complete with a slight echo. Impression: great pricing gimmick, lousy telephone performance. No matter how "reasonable" the price may seem, remember ... you get what you pay for. This one doesn't… Read Full Review

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★☆☆☆☆

“worst Service i ever used”

Written on: 10/04/2013 by zeeas (1 review written)

- Very poor connectivity - If connects second party hardly listens you Just waiting to finish my balance to leave this stupid service… Read Full Review

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★☆☆☆☆

“Fraud”

Written on: 25/08/2012 by purplestone (1 review written)

Do not even try to buy this service. They block your account as soon you add money to it. I purchased this service to make calls internationally. After registering I chose to pay for prepaid service. They blocked my account after I add the money. They contacted me to do verification , and asked my personal sensitive information.They asking questions such as my past two home addresses, as well other questions which is not related to this service. Nothing is specified in terms of sale about the… Read Full Review

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★★★★☆

“Best for military”

Written on: 03/08/2012

Used it many times when I was stationed in Germany and Korea. I had no problem. Still use it when I call my friends overseas… Read Full Review

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★★☆☆☆

“sucks”

Written on: 03/07/2012 by gotyomann30 (1 review written)

everytime i make a call to trinidad it's always some technical problems and it takes 24 to 48 hrs it should not take so long.... and they act like they don't want to give you your credits when there is a problems they suck monkey ball… Read Full Review

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★★☆☆☆

“Customer service (badly needed) is almost non-existant”

Written on: 01/07/2012 by MMJJGG (1 review written)

I have been trying to call my son in Japan for almost a half hour....at first I was asked (for the first time) for my account number, which I had been led to believe was the same as my phone number. This didn't work, and a rude disembodied voice said "goodbye" and hung up. I called again and was told over and over and over to keep redialing my son's number, and each time I was told that it was invalid..until the same disembodied voice again suddenly chirped "goodbye" and hung up again. I… Read Full Review

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★☆☆☆☆

“"TOTAL RIP OFF" The worst phone company ever.”

Written on: 22/04/2012

The worst phone company ever. Their phone service is poor. You will never get connected. If you are lucky and gets connection it is static and you get disconnected in 3-5 minutes.Then you have call again. Do not waste your money on this company. And yeah their rates are high with such product that doesn't work 11 cents per minute? Come on now. When you call customer service they tell you they will investigate the problem and they never do. The worst phone company ever. If you want a better… Read Full Review

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★★★★☆

“pretty good service”

Written on: 29/03/2012

I've used Tel3 for about five or six years, mostly for domestic calls. Quality is always quite good, and only very rarely can I not get in with the access number (wherein, I just use another access number!) One thing I'm impressed about is the website that allows me to easily check my account and track my call history and expenditures. For internationals call, I use it infrequently, but when I do, I never have trouble. It's simple, it works, and it's inexpensive… Read Full Review

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★☆☆☆☆

“Rip-off”

Written on: 25/03/2012

I've been a customer for years, but it wasn't until about 6 months ago that I realized they were routinely charging me an extra minute on most calls. For example, a call that lasts a few seconds often gets billed at two minutes. I've complained repeatedly, and they insist their computer shows my two second calls last more than a minute! I ask myself, why would they go to the trouble of ripping me off for a few pennies a call? Then I did the math, and if they're only doing this to each customer… Read Full Review

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★☆☆☆☆

“Receiving party doesn't get my phone call...”

Written on: 30/01/2012

I use this service from USA -- I've been using Tel3Advantage for sometime and it is my stupidity that I carried on with it. First of all, it won't save my account and pin number, though I have saved it on their website. I mainly use it to call my family in the UAE, and when I'm calling them, I do hear a ring, but no one picks up. When I told my family that I've been calling, but they never seem to respond, they informed me that they never got any calls from me in the first place. TERRIBLE!!! I… Read Full Review

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★☆☆☆☆

“The Worst ever”

Written on: 30/01/2012 by Lana5529 (1 review written)

I have used various services for international calls for the last 10 years as I have family overseas. I used STARTEC that is great in quality but too many hidden charges on the bills (up to $20.00 a month in charges not related to the minuted used) and switched to Tel3Advantage to try them. It is absolutely the worst connection, I make calls at least 3-4 times a week and there was not a sigle time in the last 2 months where I could talk without delay in coversation. It is simply horrible when… Read Full Review

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★☆☆☆☆

“cannot connect”

Written on: 08/12/2011

all circuits are busy now...over and over and over again...it would be a good value for money if you could actually use the minutes that you get...waste of time and money… Read Full Review

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★★★★★

“I LOVE TEL3Advantage”

Written on: 07/12/2011

I have used TEL3Advantage exclusively for my long distance calls since 2004 and I LOVE it. I have also referred it to many of my friends and they all love it too. I was happy to cancel my expensive AT&T long distance service with high rates and outrageous added taxes and have never looked back. I used it for 2 years to call my daughter in Spain and used it domestically the whole time. In all of those years I have only experienced an inability to connect a dozen times (busy circuits) but… Read Full Review

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★☆☆☆☆

“I have been using Tel3 Advantage for the last month I...”

Written on: 05/08/2011 by gsiyam (1 review written)

I have been using Tel3 Advantage for the last month I will never recommended to any of friends… Read Full Review

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★★★★★

“Will i been using Tel3gtelecom for almost a year now...”

Written on: 11/04/2011

Will i been using Tel3gtelecom for almost a year now to call Sudan and i never have any problem they have a best deal on the market to call Sudan and to Call Egypt at less . So you guys be Aeneas and don't just make a comment to make people look bad so you can advertising for your companies . anyway tel3gtelecom.com they have a nice costumer support ever and you should try them and see how they can help u .
Thank you for your time and enjoy with the best deal on the market… Read Full Review

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★★★★★

“I have been using Tel3 Advantage for the last 5 years ...”

Written on: 08/04/2011

I have been using Tel3 Advantage for the last 5 years As I saved more than thousand dollars in years I also enjoy their iPhone application since I don't have to punch bunch of numbers On top of this, it is also nice to have customer service available when I have questions about my account They are very helpful and nice… Read Full Review

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★☆☆☆☆

“Stay away from this company. ”

Written on: 03/03/2011

Stay away from this company.

For a luck of a better option, I have used Tel3Advantage to call Poland many many times, from different phones (both land lines and mobile), and the quality of their connection has always been very bad. Imagine speaking to someone, hearing their voice but not able to distinguish one word from another. I also had calls dropped many times, and it was almost impssible to call on weekends.

So frustrated with their connection quality, I called them today to close my… Read Full Review

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★☆☆☆☆

“This is a cheat company. Just for blank rings it is...”

Written on: 09/02/2011

This is a cheat company. Just for blank rings it is deducting money. I lost all the money I put in like that. Please stay away. Save your money and look some where else… Read Full Review

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★★★★★

“Tel3 , what a way to go,, I have saved so much money...”

Written on: 04/02/2011

Tel3 , what a way to go,, I have saved so much money with Tel3, I make calls to italy on a daily basis and it takes me about 3 months to use a 25.00 chardge I make whenever my credits go low, I did not use the automatic recharge feature, very very rarely I get a delay with the call connectting, but that is very rare and well worth, compared to 100.00 a month using a normal cell phone, this is well worth it. all calls are made via a local access number therefore there is no additional charges… Read Full Review

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