Harrods www.harrods.com Reviews

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Harrods www.harrods.com
3 stars
Average rating for this product is: 3 out of 5

From 1 rating and 2 reviews

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Average Ratings for Harrods www.harrods.com

  • Customer Service1.5 stars
  • Quality of website1.8 stars
  • Value for Money3 stars
  • Reviewer Ratings2 stars
  • Overall Rating3 stars

2 Reviews For Harrods www.harrods.com

  • Guest 1st Jan 2009

    Reviewer rating: 2 stars


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    Good Points: harrods is very nice shop with good looking windows and displayexcellent qualities


    Bad Points: i feel the customer service has declined in the past few years there are so many staff i've dealt with that seem as though they cannot give good standard of customer servicethe only time i go here is when i need to see the latest fashion


    General comments: i went to buy dolce gabbana shoes and unfortunately they have only one pair of size 36. the sales staff asked me to find the other pair before i can pay. she mentioned that they don't find items for customers during sale season, fair enough but her comment is 'it could be somewhere in harrods' hello! what do you mean by that? it just seemed as though she did not want to find the shoes. she then appeared to be hiding her name badge...but for heaven's sake i'm not buying tenner shoes. i think customer service is poor compared to the old harrods...

  • ATS Rank: 2nd Lieutenant 29th Oct 2007

    Reviewer rating: 2 stars


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    Nice gift shame about the packaging. I would expect more from Harrods.