Currys Reviews - www.currys.co.uk

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Latest Reviews

★☆☆☆☆

“If I could give 0 stars I would!!!”

Written on: 24/09/2016 by Sam288 (1 review written)

Ordered a fridge freezer and was expecting delivery on Sunday. Waited all day to be left a voicemail at 7.30pm to say they had broken down on the way and that it would be with me the following day and they would text me. Waited Monday day but heard nothing. Rang know how to be told the order was completed... Funny that as hadn't received the item. I was then told it had gone back to warehouse and that the store would contact me. Heard nothing. Rang the store to be told it was a failed delivery… Read Full Review

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★☆☆☆☆

“Appalling service! ”

Written on: 22/09/2016 by Raiden349 (1 review written)

I was in urgent need of a washing machine to replace my broken 20 year old one. Curry's had a Miele for a good price so I triedg to purchase it over their website but the site crashing. So I did an order over the phone. The salesman was helpful and told me they would ring me that day to organise a delivery time. It was Thursday and he told me I should get it on Monday. On the Monday I phoned them to ask why I had not been contacted. I was told that they were out of stock for another fortnight… Read Full Review

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★★★★★

“orbitsound sound bar”

Written on: 11/09/2016 by jmcdowall (1 review written)

bought one of these today well pleased with it brilliant sound this was the third one we bought before we got thr right one salesman was realy helpful if it wasnt for him we wouldnt have bought it he gave us a good demo of it in the shop and told us how to set it up would realy recomend it… Read Full Review

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★☆☆☆☆

“Bad customer service”

Written on: 27/08/2016 by Reximus (5 reviews written)

Visited Currys store at Barnsley on Thursday 25/8/2016 to buy a portable radio. My wife and I saw one we liked. We did not know how to work it so sought an assistant. Three nearby chatting but ignoring us. I asked one to assist us. He came but clearly knew no more than us. He eventually got it working but reception was very poor. He explained this was of the store location and its size. He then left presumably to continue his chat with his colleagues. No effort was made to show or sell another… Read Full Review

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★☆☆☆☆

“They dont have a clue about "Consumers Rights"”

Written on: 14/08/2016 by sleeves (8 reviews written)

Back in November 2015 I purchased a Sont 49" TV KD-49X8309C from Currys Kirkcaldy/Fife for £850. Repacked it back into its box and took it back in early 2016 as it wasn`t fit for purpose. At the shop they told me they were the go-between Sony and myself, which i answered as total rubbish. I purchsed the TV from Curry`s and payed Curry`s therefore my contract is with Curry`s. They then got a lad to have a look at the TV, who was a so called Sony "Expert" who fiddled about with it. Sent me home… Read Full Review

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★☆☆☆☆

“Click and Don't collect ”

Written on: 14/08/2016 by stevedj (1 review written)

Ordered a JBL flip 3 to collect at the Kettering store. Received a confirmation email with a reference number. I drove straight round and was abruptly told we don't have it in stock. I asked the sales assistant when it will be in stock and he said there is no planned delivery for it..I then asked why they still had the display model up and was err because it is on our product list...I lost the will to argue further. I then went back to the website to try again and ordered again and this time… Read Full Review

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★☆☆☆☆

“Click and Don't collect ”

Written on: 14/08/2016 by stevedj (1 review written)

Ordered a JBL flip 3 to collect at the Kettering store. Received a confirmation email with a reference number. I drove straight round and was abruptly told we don't have it in stock. I asked the sales assistant when it will be in stock and he said there is no planned delivery for it..I then asked why they still had the display model up and was err because it is on our product list...I lost the will to argue further. I then went back to the website to try again and ordered again and this time… Read Full Review

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★☆☆☆☆

“Rubbish service ”

Written on: 16/07/2016 by MakailaChurch283 (1 review written)

Went into my local store in Grimsby,, asked to buy one of the washing machines an Indeset model £219, the man that served us said " you can't buy that because it's on sale tomorrow!" I asked why I couldn't have it at the price that was on it, he looked at me blank and said "no it's on sale tomorrow" I asked him why I couldn't buy it now he said "no it's a head office decision???" Went to Argos and bought one 15mins later,, what rubbish service and stupid to have things in store on display you… Read Full Review

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★☆☆☆☆

“Samsung ue40j5100hdtv”

Written on: 13/07/2016 by gibfen (1 review written)

Only 5 months old and screen has gone already.contacted currys who said they would call back but never did.had to keep phoning them.eventually told me to contact Samsung UK technical services to arrange an engineer.they wanted photos of the fault and also the receipt.this has gone on for 2 days and no indication of when this will get looked at.completely rubbish currys and Samsung.will never use either again.please avoid at all costs… Read Full Review

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★★★★★

“Condenser Dryer”

Written on: 03/06/2016

I recently purchased a Condenser Dryer, the salesman was very informative and helpful. I have purchase other electrical items and have always been extremely satisfied with the service given, nothing has been too much trouble… Read Full Review

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★☆☆☆☆

“Quick Version - DO NOT EVER BUY ANYTHING FROM CURRYS....”

Written on: 01/06/2016

I made an attempt to buy an American Fridge Freezer. I made it explicitly clear that I live in a three storey town house and therefore my kitchen is on the first floor. I was told that this was 'no problem at all', how wrong could I be. On the first delivery attempt, delivery was refused because the delivery guys were not spring chickens (as they told me), the second team also refused. Not only were the teams rude, they also pointed to dreadful disconnects between what the shops say and what… Read Full Review

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★☆☆☆☆

“What customer service”

Written on: 23/04/2016 by dsRamsey126 (1 review written)

Visited four stores today with a pocket full of cash and the intention to buy a television. Left all four stores empty handed. I'll get one from Argos tomorrow!… Read Full Review

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★★★★☆

“Hive Heating Control”

Written on: 20/04/2016 by Duffa666 (1 review written)

Brilliant piece of kit, happy with installation by British Gas... BUT Currys SHOULD be telling people if you have a council house you need planning permission!… Read Full Review

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★☆☆☆☆

“Terrible customer service ”

Written on: 04/04/2016 by McNeill97 (1 review written)

I purchased a cooker and the website said that a 2hr delivery slot could be made for a fee. When I tried to book an available slot the slot was then unavailable. Had a live chat with curries to be told they didn't actually do a 2 hr slot and it shouldn't be on the website but would be advised of a 4hr slot on the day. The cooker was for my tenant who had to book the whole day off work. The delivery didn't come within the 4 hr slot and there was no attempt by know how to keep us updated. I tri… Read Full Review

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★☆☆☆☆

“Condenser Dryer”

Written on: 15/02/2016 by 1985McClure (1 review written)

I bought the Hotpoint Condenser dryer in Currys sale. I chose Hotpoint as my previous dryer was a Hotpoint and was brilliant. This one is terrible, takes forever to dry things and I have to keep stopping it to untangle the washing. My old tumble dryer didn't tangle clothes, dried in half the time so when buying this one I thought it would be the same. Definitely a bad idea buying this load of rubbish… Read Full Review

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★★★★★

“First class service”

Written on: 07/02/2016 by Safetyman1 (1 review written)

I bought a new laptop today 7/2/2016, i could not fault the service. The chap who served me, was first class, he gave me lots of advice, and saved me some money at the same time. It was a pleasure to deal with someone who was not just there to take your money. He was genuine and friendly, and i will be shopping again in Curry's for a new fridge freezer. All in all it was a really nice experience for a bit of old technology. A 5 star visit from me… Read Full Review

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★☆☆☆☆

“Never again !! Shame I can't give zero stars.”

Written on: 31/01/2016 by AlecLawrence (1 review written)

KnowHow tricked my daughter when she needed her laptop keyboard replaced. They told her the disk was also faulty and charged £100 for a new one. When the laptop finally came back the disk they'd fitted was second hand !! Not only that but they expected her to copy all her stuff over (how?) so had given her "the old disk" so she could do that. That disk turned out to be somebody else's !! Totally unacceptable. Avoid like the plague !!… Read Full Review

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★★★★★

“Great service”

Written on: 30/01/2016 by Cristofer493 (1 review written)

Very good all round service. Fast delivery when ordering online which was good when Used for our offices at 1st 4 Signs. Great Product. We are very happy with the products we have received and the service provided… Read Full Review

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★☆☆☆☆

“No Service, No Staff, No Sale, No chance again.”

Written on: 30/01/2016 by KCmurphy3 (1 review written)

I walked into Currys Plymouth and wanted to buy a sound bar, money in pocket and ready to go. I eventually spotted two staff members and made my way over. I said, "Excuse me I would like to buy a sound bar and have a couple of questions." The man blanked me and walked off while the young lady said i'm sorry and walked out of the back door. I followed the man and asked why he just ignored me? He said he was busy with customers. I said, "No you were not I was stood next to you." He replied that… Read Full Review

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★☆☆☆☆

“Awful service”

Written on: 29/01/2016 by IsaiFox (1 review written)

Ordered an American style fridge freezer with next day delivery, time slot of 1.35 till 5.35. After unplugging my own freezer and moving it outside ready I got a call at 2.30 to say they were unable to deliver it today as the driver had been ill.....2.30 Friday afternoon I personally think he felt like he needed a few pints? No apologies just said it will be delivered tomorrow. Would not recommend buying anything from here again, plenty of other shops with the same offers on!… Read Full Review

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