The Utility Warehouse www.utilitywarehouse.co.uk Reviews

★★★☆☆
3.4 / 5
63% of users recommend this
  • Value For Money

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The Utility Warehouse www.utilitywarehouse.co.uk

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Latest Reviews

★☆☆☆☆

“Saved over £1000 compared to UW Value Tariff”

Written on: 16/12/2014

Just been cold called by another utility firm, which I usually hang up on to be fair, but had a change of heart this evening. I listened to their pricing, their comparison to UW and when they said they would save me £85 a month, I politely told them I'd get back to them, assuming this to be inaccurate. However, I then checked on Uswitch, and presto, this also shows that on the Value tariff for UW, the First Utility saving is over £1000 a year. I don't mind paying a premium for excellent… Read Full Review

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★★★★☆

“unrelavant questions”

Written on: 05/12/2014 by AmaniSnyder56 (1 review written)

I was very happy with the service I received, staff answered all my questions, and offered relavant information, but I do not need them to ask me how my day has been, that is not relavant and does not take away from the staff being helpful by not asking I still get a good call and go away very satisfied… Read Full Review

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★★★★☆

“Always helpful”

Written on: 05/12/2014 by Dixies384 (1 review written)

Whenever I've called the staff have always been very helpful and seem to deal with my requests efficiently. We have our home phone with utility warehouse because they offer the best rates that we could find for international calls… Read Full Review

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★★★★★

“I was glad I phoned”

Written on: 05/12/2014 by Aurorat1974 (1 review written)

I was glad I phoned my queries were answered to my absolute satisfaction and thengentleman was very polite… Read Full Review

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★★★★★

“Brilliant Energy Company”

Written on: 05/12/2014 by drPotter497 (1 review written)

I HAVE BEEN WITH THESE A WHILE NOW AND FIND THEM VERY CUSTOMER FRIENDLY AND DISABLED FRIENDLY I AM VERY HAPPY WITH RATES I PAY… Read Full Review

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★★★★★

“Total satisfaction ”

Written on: 04/12/2014

I changed to U W 4 years ago and have never had reason to regret my decision. Customer service is excellent which is very rare theses days. The biggest plus for me is the cash back card… Read Full Review

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★★★★☆

“I feel it is good value for money and the information...”

Written on: 04/12/2014 by Aria147 (1 review written)

I feel it is good value for money and the information provided monthly helps to monitor usage… Read Full Review

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★☆☆☆☆

“less for my money”

Written on: 04/12/2014 by 456Sharp (1 review written)

I swapped from Scottish Power as I thought the electricity we was using was going far to fast. I have found now that I have increased the weekly spend on electricity. The agent to who came to our house was great, no problem with him, but the actual spend has increased. I have yet to receive a bill for the Gas, but to be honest I am dreading this now… Read Full Review

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★★★★☆

“Long standing customer”

Written on: 04/12/2014 by Lilliana301 (1 review written)

I appreciate the good value products provided by UW and the service provided. I have never been tempted by ads, by other providers, to swap. I believe that UW is consistently lower priced. I have always found the staff very helpful when I have needed to 'phone. The paperwork is easy to understand… Read Full Review

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★★★★★

“electric supply and local agent's assistance”

Written on: 04/12/2014 by Jaron297 (1 review written)

After meeting the local agent I decided to change my electricity supplier and it was the best deal I have done. I had very few problems, and any queries about my account since have always been quickly answered with the help of the agent who is very helpful and efficient. I keep a regular check, via the internet of tariffs etc and am still more than happy with my deal and your service… Read Full Review

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★★★★☆

“Service with support”

Written on: 04/12/2014 by 209Krause (1 review written)

I have been using UW since Jun 2011 and I have moved 3 times since then. Each time the service has been very friendly and extremely helpful. A great utility company I can fully endorse them to anyone lost in the Utility maze. Thanks UW… Read Full Review

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★★★★★

“Very good”

Written on: 04/12/2014 by zpHead379 (1 review written)

Since I have been with this company I have been more than satisfied with there performance and would recamend them to any one… Read Full Review

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★★★★★

“Perfect, good and excellent”

Written on: 04/12/2014 by JordynSchmitt159 (1 review written)

Am happy with the service and everything is working perfectly good. Will recommend others to join in… Read Full Review

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★★★★★

“Good value utility company”

Written on: 03/12/2014 by Rooney1962 (1 review written)

One of the best utility companies i have dealt with. No hassle with easily understood monthly bills. Good value for money… Read Full Review

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★★★★★

“Very polite and helpful”

Written on: 03/12/2014 by Kelley257 (1 review written)

I found the staff of U W to be very polite and helpful and they don't make you feel silly with your questions. I would recommend them to anybody, who wants to change there utilities without a lot of hassle and save money. … Read Full Review

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★★★★★

“Best Utility Company I have dealt with”

Written on: 03/12/2014 by 123Rasmussen (1 review written)

I am over 80 so have had plenty of experience in dealing with Utility companies. I have found this organisation a cut above the rest. If you have a query or request the staff go out of their way to help and solve the problem… Read Full Review

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★★★★★

“My energy supplier”

Written on: 02/12/2014 by Greenenergy (1 review written)

It was well worth the move from one supplier to The utility warehouse,from staff helping to complete the paperwork the form (PV installation) is not the clearest form to complete nothing was to much effort was well impressed. I believe that if you where able to use the smart meter technology would be a step forward you would have all the information to see how individual customers making use of there energy and more accurate bills generated… Read Full Review

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★★★★★

“A problem sensitively handled”

Written on: 02/12/2014

I have been a satisfied customer of Utility Warehouse for almost two years, and recommended my brother-in-law to sign up too. When he died recently, I had to call U/W to report the death and arrange for his telephone service to be continued in the name of his executors for the time being. I spoke to two different people, who readily understood what was required, and dealt with the matter quickly and sensitively… Read Full Review

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★★★★☆

“Very Good Suppliers”

Written on: 02/12/2014 by KevinDM (1 review written)

Once we managed to get our account up and running there have been no problems with supply or billing. The statement arrives on time and is always exact and not estimated. The fact there is no fixed contract length makes this a good choice… Read Full Review

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★★★★★

“SERVICE WITH A SMILE, HELPFUL AT ALL TIMES. ”

Written on: 02/12/2014

IF I HAVE A PROBLEM OR A QUERY AND I PHONE ABOUT IT I GET HELPFUL ADVICE IN A PLEASANT MANNER FROM A HUMAN BEING AND NOT AN ANSWER MACHINE, BEING OLD AND A BIT BRAIN DEAD I NEED YO TALK TO PEOPLE NOT PRINTED CIRCUIT BOARDS, I SPENT A LOT OF TIME WITH THEM WHEN I HAD TO WORK FOR A LIVING AND I DO NOT WANT THEM IN MY LIFE ANYMORE. I HAVE NO RESERVATIONS AT ALL ABOUT UTILITY WAREHOUSE AND I WOULD AND HAVE RECOMMENDED THEM TO FAMILY AND CLOSE FRIENDS. THEY AS GOOD AS IT GETS THESE DAYS… Read Full Review

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