The Utility Warehouse www.utilitywarehouse.co.uk Reviews

★★★☆☆
3.4 / 5
63% of users recommend this
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The Utility Warehouse www.utilitywarehouse.co.uk

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Latest Reviews

★★★★★

“A very good phone company”

Written on: 25/12/2014 by LitzyPayne170 (1 review written)

Utility Warehouse is very reasonably priced and I have had no technical difficulties. On the rare occasions when I have to call them I have been treated courteously and professionally. They have special offers which can help to lower the cost of calls. I am always astonished how cheap my monthly bill is. I buy fifty pounds worth of calls and this lasts a considerable time… Read Full Review

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★★★★★

“no1 package shop”

Written on: 25/12/2014 by YadielWilson138 (1 review written)

expellant company to deal with whole package deal very good value for money. they can offer you so much tailored to your needs… Read Full Review

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★★★★★

“Easily Understood Bills”

Written on: 24/12/2014 by Harrison271 (1 review written)

We have been with Utility Warehouse for about 5 or 6 years, the whole package Gas, Electric, Phone and Broadband and like that we have monthly bills and put our readings in every month so there are no nastly surprises and find that with the paperwork is relativly easy to understand. The only negative is we find the broadband a little slow… Read Full Review

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★★★★☆

“value, efficient, easy”

Written on: 24/12/2014 by Strickland236 (1 review written)

UW offer a one stop solution with mobile, phone, debit card, electricity, gas, broadband and mobile in all one place. Only one bill on-line and on paper which is easy to understand. Great value for money and good technical help on-line and by phone… Read Full Review

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★★★★★

“Economical and professional service”

Written on: 24/12/2014 by LeslieBall372 (1 review written)

My contacts with UW have always been most professionally handled, quickly, clearly and with amiability. Thoroughly recommended! … Read Full Review

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★★★★★

“Helping to connect a new mobile phone”

Written on: 24/12/2014 by 32Berry (1 review written)

The first young man I spoke to could not help me, but after ringing back another guy tried and even though he needed to get help from a colleague he made sure everything was working fine for me and was really helpful… Read Full Review

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★★★★★

“My Experience with The Utilty Warehouse ”

Written on: 24/12/2014 by Kaley25 (1 review written)

I reciently need to phone U/W customer service department as i had a query this was sorted out in minutes the Lady on the end of the phone was very friendly very proffesional. and i cant praise her enough… Read Full Review

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★★★★☆

“Are they all much the same?”

Written on: 24/12/2014 by JamesonNapier (1 review written)

I have been using utilityware house foe a number of years for both powers and pay by direct debit. I like to think that I am getting a good deal and the honour there pledge to ensure that the price we pay is below the six largest power companies. So far I am happy with the service but would like them to email about once a year to say yes we are offering you a price below the big six. That would make me feel valued… Read Full Review

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★★★★★

“Moving Home”

Written on: 24/12/2014 by Zaydeng86 (1 review written)

I was very impressed by the efficiency demonstrated by yourselves in transferring my phone and broadband which were reconnected in my new home on moving day. Any problems I have had have been dealt with in the same way. Also it was easy to contact you as opposed to many other companies… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 23/12/2014

Am in the process of moving house - second time in 7 months - and cannot praise Utility Warehouse enough for the ease of transferring gas/electricity/phone and Wifi over from one address to the other. Great to know also that you aren't kept waiting for ages when you call - calls always answered very quickly and level of customer service is excellent… Read Full Review

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★★★★★

“GLAD I MADE THE MOVE”

Written on: 22/12/2014 by Rachaela68 (1 review written)

Change was easy and well handled, it was swift and very efficient. Since then clear bills arrive following my posting meter readings. Good to speak to someone in the UK. Overall fully recommended… Read Full Review

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★★★★★

“Great”

Written on: 22/12/2014 by gallego1968 (2 reviews written)

I am still very happy with the service and price i get from Utility Warehouse for my gas and electricity. Every time i get a phone call from another supplier saying how good their prices are i just say i am with Utility Warehouse and they go ok sorry and hang up as they can never beat the price i get. It was easy to set up and with the cashback card it makes everything else better as the more i use the card the more money i get taken off my bill which always makes me happy. So if you haven't… Read Full Review

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★★★★☆

“all of them are pliate ”

Written on: 22/12/2014 by emmac123 (1 review written)

Great service they will always ask see if you need any help they always make sure you get the best service and always asks see if you have any questions I enjoy being with them they are also quick at answering your call and when I had a problem with my meater they got someone out as as they could… Read Full Review

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★★★★★

“all communication with utility has been brilliant...”

Written on: 22/12/2014 by andrewcornwall (1 review written)

all communication with utility has been brilliant everything gets sorted very quickly and the staff are always very polite, cheerful and professional would always recommend to friends and family… Read Full Review

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★☆☆☆☆

“Saved over £1000 compared to UW Value Tariff”

Written on: 16/12/2014

Just been cold called by another utility firm, which I usually hang up on to be fair, but had a change of heart this evening. I listened to their pricing, their comparison to UW and when they said they would save me £85 a month, I politely told them I'd get back to them, assuming this to be inaccurate. However, I then checked on Uswitch, and presto, this also shows that on the Value tariff for UW, the First Utility saving is over £1000 a year. I don't mind paying a premium for excellent… Read Full Review

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★★★★☆

“unrelavant questions”

Written on: 05/12/2014 by AmaniSnyder56 (1 review written)

I was very happy with the service I received, staff answered all my questions, and offered relavant information, but I do not need them to ask me how my day has been, that is not relavant and does not take away from the staff being helpful by not asking I still get a good call and go away very satisfied… Read Full Review

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★★★★☆

“Always helpful”

Written on: 05/12/2014 by Dixies384 (1 review written)

Whenever I've called the staff have always been very helpful and seem to deal with my requests efficiently. We have our home phone with utility warehouse because they offer the best rates that we could find for international calls… Read Full Review

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★★★★★

“I was glad I phoned”

Written on: 05/12/2014 by Aurorat1974 (1 review written)

I was glad I phoned my queries were answered to my absolute satisfaction and thengentleman was very polite… Read Full Review

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★★★★★

“Brilliant Energy Company”

Written on: 05/12/2014 by drPotter497 (1 review written)

I HAVE BEEN WITH THESE A WHILE NOW AND FIND THEM VERY CUSTOMER FRIENDLY AND DISABLED FRIENDLY I AM VERY HAPPY WITH RATES I PAY… Read Full Review

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★★★★★

“Total satisfaction ”

Written on: 04/12/2014

I changed to U W 4 years ago and have never had reason to regret my decision. Customer service is excellent which is very rare theses days. The biggest plus for me is the cash back card… Read Full Review

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