The Utility Warehouse www.utilitywarehouse.co.uk Reviews

★★★★☆
3.7 / 5
1885
72% of users recommend this
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The Utility Warehouse www.utilitywarehouse.co.uk

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Latest Reviews

★☆☆☆☆

“useless”

Written on: 30/01/2017 by RomeoChavez61 (1 review written)

only just changed over and they messed everything up was sursposed to be on prepayment on the smart meter but they changed it to a credit meter which a week to swap it to a credit meter also I would never recommend the broadband because the download speeds are far lower than your line can handle was surposed to get 19 which sky was giving us and everyone else can but we am getting 15mb download speed and we am only up the road from the exchange we can see it from our flat completely useless… Read Full Review

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★★★★★

“Excellent”

Written on: 19/01/2017 by Weberyc417 (1 review written)

Utility Warehouse staff members that I have spoke to since i joined always explained things I am enquiring about to the best of my understanding… Read Full Review

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★★★★★

“great service, freindly team”

Written on: 11/01/2017 by McGuirerv266 (1 review written)

I have always been happy with my energy suppliers they are a nice friendly team and are always pleasant and friendly whenever I speak to any of the team… Read Full Review

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★★★★★

“Makes it easy to save money on daily bills”

Written on: 08/01/2017 by 99Forbes (1 review written)

Makes it easy to save money on daily bills… Read Full Review

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★★★★★

“Best deal around ”

Written on: 08/01/2017 by 313Thomas (1 review written)

Great. Slur and brilliant customer service what would you ask for… Read Full Review

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★★★★★

“All my services”

Written on: 08/01/2017 by Rylee73 (1 review written)

I have been happy with my service during the last 4years. I would recommend to anyone for all services. Good reliable understanding service' always willing to help… Read Full Review

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★★★★★

“Outstanding Customer Service”

Written on: 08/01/2017 by Waugh1962 (1 review written)

Whenever I telephone the call centre I always get first class service. The staff go the extra mile to sort out any problems, answer my questions and provide best advice. There is always time for a friendly chat and I never feel rushed. I would (and have) recommended Utility Warehouse to friends and acquaintances… Read Full Review

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★★★★★

“Great friendly service”

Written on: 08/01/2017 by BayleeHooper (1 review written)

Staff helpful fully explain everything - recently moved and took you with us! Great service, quick and easy and they do all the work Staff very helpful can't fault them… Read Full Review

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★★★★★

“helpful,excellant and saves us money”

Written on: 08/01/2017 by olProctor1959 (1 review written)

from the very start when we met our local rep at a trade show we were impressed by the service we received. Its great not having the bills pop thro the letterbox and its so easy to give meter readings etc. Savings are great when l spend on my card - a little prezzie back!When l had a querie it was dealt with very quickly. Cant recommend them enough. Give them a try -what have you got to lose… Read Full Review

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★★★★★

“Service with a smile”

Written on: 08/01/2017 by LeonardoHouse219 (1 review written)

Excellent service provided by professional staff who know their job and understand the way that utilities are supplied, and how important they are to the customer. Good follow up to ensure that solution is the right one. As we live in a remote area of the Scottish Borders, it has been a great help to ensure continuity supply… Read Full Review

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★★★★★

“Excellent company very understanding, helpful 5star”

Written on: 08/01/2017 by qtDwyer288 (1 review written)

Since being with utility i have never had issues. I have been late on payments but they understand your situation, such a brilliant company. I would rate 5 star + if i could. Recommended to the highest standard… Read Full Review

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★★★★★

“Great service, no hassle!”

Written on: 07/01/2017 by 483Oliver (1 review written)

Went for the full package so getting the best possible prices, love the app it's so easy to use and everyone I've spoken to has been more than helpful. I've now recommended my mam to switch over!… Read Full Review

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★★★★★

“Good service”

Written on: 07/01/2017 by dentonmarita (1 review written)

Nothing to complain at present.. all I can say is continue the good service that's matter to us as a customer… Read Full Review

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★★★★★

“helpful,excellant and saves us money”

Written on: 07/01/2017 by alfiesgranny (1 review written)

from the very start when we met our local rep at a trade show we were impressed by the service we received. Its great not having the bills pop thro the letterbox and its so easy to give meter readings etc. Savings are great when l spend on my card - a little prezzie back!When l had a querie it was dealt with very quickly. Cant recommend them enough. Give them a try -what have you got to lose… Read Full Review

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★★★★★

“Value value value”

Written on: 06/01/2017 by kwNunez387 (1 review written)

All pleasant, friendly staff on the phones who I can understand. Outstanding service have always had from them, Bills are straight forward easy to understand. Would and have recommended to family and friends the family that have joined are so pleased to and are recommending it to there friends… Read Full Review

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★★★★☆

“Trouble Free Service”

Written on: 06/01/2017 by 221Munn (1 review written)

First six months with UWH have been trouble free as Electricity Suppliers. Low energy light bulbs were supplied on time and fitters were friendly and efficient. We have supplied the meter readings on time and estimates by UWH have been fairly accurate to the readings taken by us when not supplied. There is nothing negative that we can report at this time generally there is also nothing outstanding over and above other providers with which we have experience… Read Full Review

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★★★★★

“I have found Utility Warehouse to be very efficient...”

Written on: 06/01/2017 by ElliotWillis166 (1 review written)

I have found Utility Warehouse to be very efficient and helpful whenever I have needed their help. I particularly find their customer service very friendly and professional. Any difficulty or problem is soon resolved… Read Full Review

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★☆☆☆☆

“Threatening from the start absolutely abysmal can't...”

Written on: 04/01/2017 by jaggyT (1 review written)

Utility Warehouse are Terrible inherited them from previous occupant but never knew who my supplier was for the first month... and the second letter from threatened to break in and cut me off over Christmas . I had only been in the property a few weeks and had phone 3 times and emailed and got nowhere gave them readings as did the official meter readers but still sent me estimated over changed bills by month as per previous occupant and then said I was late in paying, I never agreed to pay… Read Full Review

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★★★★★

“Just switched from British Gas, so easy and great...”

Written on: 11/12/2016 by 37McGuire (1 review written)

Just switched from British Gas, so easy and great service… Read Full Review

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★★★★★

“Perfectly Happy”

Written on: 10/12/2016 by BlakeJohnston133 (1 review written)

Small problems that I had, have been dealt with immediately, and complete professionalism by staff that make you feel completely at ease… Read Full Review

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