Makro Cash & Carry Reviews
Latest Reviews
★★★☆☆
“Loafers quality”
Written on: 30/09/2012
Recently bought a pair of loafers to replace the last pair I bought there. The old ones lasted well but the new ones didnt so took them back and explained. They were however nearly a year old but still there were mainly used in the summer for sailing. They located the sale and gave me the choice of replacement or refund. I had to queue a long time to get it sorted but once I did get to the front they were quite quick. (read more)
★★★☆☆
“MAKRO READING - A frightening thought!”
Written on: 29/05/2012
When I look into my crystal ball, this is what I see…. MAKRO in Reading resembling a ghost town; a shadow of its former self, now in decline. Most of the customers have migrated to .... Booker, COSTCO, ALDI, LIDL or who knows where? ... the staff that are left are miserable, the produce is has turned luminescent and gone bad and so has the meat(at least the reduced stuff has)! The arrogant, annoying butcher has finally tied his long flowing hair up or better still cut it short! and when... (read more)
Royalheath's Comment
Written on: 30/05/2012
The fish department in Reading is excellent, nothing is too much trouble for the guys who work there and they show a respect for the customers that you don't often see these days.
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Guest's Comment
Written on: 20/07/2012
Reading Makro went downhill when they revamped the store a few years ago. Prices jumped up to TESCO level. They have recently revised the internal layout again. Does anybody really need so much garden furniture ?
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★★★★★
“Just purchase a toaster, kettle and some plates from...”
Written on: 17/02/2011
Just purchase a toaster, kettle and some plates from Makro Online.
Great service, with quick delivery (next day) and saved around £70 on the high street prices.
Only downside is the limited range on the website.
Highly Recommended though and I finally don't have to be a business to shop with Makro!!!
(read more)
Royalheath's Comment
Written on: 30/07/2012
Returns policy is not as good as it used to be and not a patch on it's competition. Watch out if you buy non food items as they won't take it back even if if it is intact and sealed.nI tried to return a bottle of cooking oil which was unopened but they refused to accept it. Health and safety they said and I thought, wonderful, they are looking after their customers. I changed my mind when I found out that they accept returns of their own quality brands; what's that all about? Either you accept non-food returns or you don't and by accepting returns from certain brands, I don't think you can hide behind "health and safety" reasons.
I think you have shot yourself in the foot again Makro!
Anyone else care to comment on this?
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★☆☆☆☆
“620w sds hamer drill ref.300368 diy clearance...”
Written on: 12/10/2010
620w sds hamer drill ref.300368 diy clearance nottingham branch sat 9october
first to arive drills had not been put on shelfs told thy would sort one out
for me and would get in touch still waiting same old storey .will not hear
frome any one
(read more)
★★★☆☆
“Products are good value for money but don't assume...”
Written on: 24/09/2010
Products are good value for money but don't assume everything is the cheapest or best value. Watch out for the warranty on electrical items. You need to phone a service center and either arrange a repair or get a code for an exchange. If you take the item to the store they send you away with a leaflet. Staff are often miserable and look miserable. Going downhill, in my opinion. But then, who isn't these days. (read more)
★★☆☆☆
“Good: Providing you do your homework and don't...”
Written on: 24/03/2010
Good: Providing you do your homework and don't suppose that everything is cheap, you will make savings by buying carefully. Don't forget that they show prices without VAT where it's appropriate so add 17.5% (in the UK) before comparing against supermarket or ebay prices.
Less than good: Quality of some goods, food and wines; service; assisatants' knowledge of goods and systems; labelling (causing problems at checkout); number of staff on duty; number of checkouts open; motivation of staff...
(read more)
★★★★★
“i trey different cash and currys but this is the best...”
Written on: 11/02/2010
i trey different cash and currys but this is the best so far ultra fresh and very good price (read more)
★☆☆☆☆
“makro Thailand is selling shark fins i am not impressed”
Written on: 08/11/2009
makro Thailand is selling shark fins i am not impressed (read more)
★★★★★
“Always used makro for my business products - they...”
Written on: 06/11/2009
Always used makro for my business products - they provide a great service at great prices: follow them on twitter aswell @Makro_UK (read more)
★★☆☆☆
“i used to shop in makro 15years ago and loved it, but...”
Written on: 14/07/2009
i used to shop in makro 15years ago and loved it, but moved away. then i found a new store in queensferry. so i join up again and was looking forward to shopping there again.
My 1st and last shop was in May 2009. never again as the service was very poor had to wait at coffee shop for 10min to get served then found out food was cold and over priced. I will never buy fruit and Veg from them as found out they don't have dates on any of it, as its a wholesaler and don't need too, when i ask i...
(read more)
See next 10 reviews
Showing 1 - 10 of 17 Reviews
★☆☆☆☆
“The Makro Cash and Carry cafe although better than it...”
Written on: 07/07/2009
The Makro Cash and Carry cafe although better than it was, is still very poor having to wait sometimes upto to 15 mins,Poor layout eye level sales are uninviting.
Grocery - if a product has gone bad, remove it from the display. Dont just leave it so that it makes the customers think that all your other stuff is going bad also.
(read more)
★★★★★
“I believe that Makro Cash and Carry offers a good...”
Written on: 12/06/2009 by houcine
I believe that Makro Cash and Carry offers a good products/service to its customers at high quality, different range and good prices.
Good customer service
Availability
Competitive price
High quality
Wide range
Friendly Staff
(read more)
☆☆☆☆☆
“I been in the Makro Cash and Carry Newcastle-u-Lyme...”
Written on: 29/05/2009 by mazbutt (2 reviews written)
I been in the Makro Cash and Carry Newcastle-u-Lyme store over the weekend, there were some back massage cushions on display.
There were total of two differant type of products and piled up in one mixed group, both of them had the price tag of £69.99 ex VAT.
When I went to pay for the item at the counter, I was told that the price is £116 include VAT, when I told the check out staff about the price declared there, she went with me and found that the price and the tags are the same what I...
(read more)
★☆☆☆☆
“For cans of coke etc they are great! ”
Written on: 04/08/2008
For cans of coke etc they are great!
However, I got a 55" Sony projection TV from Makro (Belfast) under 1 Yr ago that cost £1057, This morning I woke up to a non working TV and noticed that a light on the front of the unit was flashing that indicated the bulb was finished.
I first took the bulb out and brought it back to Makro, only to find they needed the full unit before they could do anything.
After returning the 55 miles round trip I took the TV back again only to find that it may take...
(read more)
Cookiemuffin's Comment
Written on: 01/01/2009
I disagree with this review because...why on earth would you be entitled to a full refund?! You have had the use of this product, presumably for several months! They offered to repair it within 2 weeks - perfectly reasonable in my opinion.
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<br/>My experience with Makro has been entirely different - they even offer to 'loan' you a TV of similar specification whilst your TV is being repaired. What other retailer does this?
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★★★★★
★★★★☆
“I love shopping at our local Makro store. It is easy...”
Written on: 28/01/2007 by Helen of Troy (188 reviews written)
I love shopping at our local Makro store. It is easy to get to, situated on Marsh Barton Trading Estate in Exeter, and there are always plenty of parking spaces.
There are a huge variety of things you can buy there - household goods and furniture, ornaments, pictures, picture frames, bedding, kitchen gadgets and utensils, office equipment and furniture, electrical items large and small, toys and games, CD's, DVD's, greetings cards, photographic equipment, phones, garden furniture and tools,...
(read more)
Taylor9991's Response to Helen of Troy's Review
Written on: 28/01/2007
Great review Helen. I always seem to find great deals in my local Makro.
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176891_Bombom101's Response to Helen of Troy's Review
Written on: 28/01/2007
Good review! Makro do a fair bit of stuff!
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Helen Of Troy's Response to Helen of Troy's Review
Written on: 29/01/2007
Thank you for your nice comments! Like most people I like to look for bargains, and there are often some great ones to be found at Makro!
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252776_Anonymous101's Response to Helen of Troy's Review
Written on: 29/01/2007
I like Macro. I too find it very useful for household cleaning items and disposables such as toilet paper, which can be very pricey from the supermarket or local store.
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Andyv's Response to Helen of Troy's Review
Written on: 29/01/2007
Absolutely agree on the queues - never seem to be enough open tills. Also, there is nothing to take your stuff away in (bags) - so if you buy lots of small things, they will be rolling around in the boot of the car.
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<br/>Some of the packages are big - great for parties etc.
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<br/>Also, good meat and fish variety, and quality and well priced.
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<br/>Beer and wine varies on value - sometimes much less than others (even after VAT); others it's more expensive.
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<br/>One of the most weird things is the after checkout process - you pay for your stuff, and 4 foot from the end of the till next to the door is another employee who looks in your trolley, counts the things and then stamps the receipt - after they have just seen you pay!!
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Helen Of Troy's Response to Helen of Troy's Review
Written on: 29/01/2007
Hi andyv, I think the same about the guy at the exit! Why do they bother?! He sees you coming through the checkout!
<br/>Makro sell huge strong bags I noticed last week, costing £1.65. I bought a couple, as they are pretty good for the price and hold loads of stuff. I often got caught at the check out like that - no bags! Now I have to remember to put them back in the car after I've unloaded at home!
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Andyv's Response to Helen of Troy's Review
Written on: 31/01/2007
Is that £1.65 before VAT?
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<br/>That reminds me - for the VAT rated items - why not show the VAT price AS WELL? It does not need to be big, but for those of us who need to remember/try and calculate the real price, it would be so useful.
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Helen Of Troy's Response to Helen of Troy's Review
Written on: 01/02/2007
£1.65 before VAT! Yes, I agree it would make life easier if each item showed how much it cost including VAT on the receipt. It's not a lot to ask Makro is it?
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Helen Of Troy's Response to Helen of Troy's Review
Written on: 06/03/2007
I went into Makro yesterday and bought a phone. Just a single, cordless one. Paid £29.99 plus VAT. When I arrived home and opened the box it appears it has been opened before. The battery had been put into the handset and it had a lot of charge. Plus there were empty polybags and loose wire ties in the box. I was Not Happy.
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<br/>Anyway, it was too late to take it back same day so thought I would try it out. Plugged in and put on charge. It did not take long for it to be fully charged so it was obvious someone had already charged it. When I picked up the instructions to read it, someone had doodled on them! I was Very Not Happy.
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<br/>Well, I may as well try it and see what it's like now then. Plugged it into the phone socket. Followed instructions.
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<br/>Nothing!! The thing didn't work! I am Extremely Not Happy!
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<br/>Today I am going to take it back and complain. If I get another I think I will check it has not been Used before I leave the Car Park!
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<br/>Be Warned! Check electrical stuff before you leave the premises. I certainly will in future, that is if I ever buy another electrical item from Makro!
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<br/>I will let you know what happened after I return it.
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Helen Of Troy's Response to Helen of Troy's Review
Written on: 06/03/2007
I returned it, they exchanged it, no problem. Even checked that all the phone pieces were intact before taking it home. Got home, took it all out of box, went to read instructions, NO INSTRUCTIONS in this one!
<br/>So back to the shop again!
<br/>Once again they exchanged it, checked the box, instructions all were fine. Got it home, plugged it in, phone won't connect with base this time!
<br/>Back to Makro again again tomorrow! Think I'll demand a refund this time!
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★★★★★
“I haven't been to a Makro for about 10 years but as I...”
Written on: 20/04/2005 by sportdonkey (30 reviews written)
I haven't been to a Makro for about 10 years but as I saw it here I thought I'd have a little reminisce. There was never that many of them about so it was always a big family trip, strange the things that entertain you as a child. They sold cheaper things, I always used to buy toys and CD's while my parents would fill up on industrial sized pots of food for a fraction of what the other shops charged. I believe they were originally and maybe still designed for trade purchasing, you had to be... (read more)
Thehammi's Response to sportdonkey's Review
Written on: 10/11/2005
Makro head office and main store is in manchester
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Bargainhunterman's Comment
Written on: 30/10/2012
WOW... you actually tried to get a shop to refund a pair of year old loafers...and they did...
I have worked in the shoe / fashion business all my life and never heard of that one!
WELL DONE TO YOU...and it shows makro are customer focused!