Ideal World Reviews - www.idealworld.tv

★☆☆☆☆
1.1 / 5
7% of users recommend this

Summary

Ideal World is a television shopping Channel. You can buy things by phoning up when they show something you would like on the TV. You can find it on Freeview Channel 22, Digital satellite Channel 634, and NTL Channel 855. If you have bought anything or just enjoyed or hated watching the Ideal World shopping Channel then write a review.
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Latest Reviews

★☆☆☆☆

“Wish i'd read these reviews before ordering”

Written on: 21/12/2014 by funtimegirldance (1 review written)

I order two makeup gift sets from Jerome Alexander for my daughters and they arrived on the 20 Dec upon opening them, I realized one of them had smashed and powder was everywhere. I rang up to complain. They told me I would be sent a return label and when they received the goods back they would either get a replacement sent out or my money back. I told her this was no good to me as xmas is in five days! she said that was their policy so in other words tough. Dilemma which daughter gets a… Read Full Review

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★☆☆☆☆

“Total rip off”

Written on: 20/12/2014 by LandynDavies311 (1 review written)

i purchased a tablet on 3rd December received email telling me parcel on way would be with me on the 12th December. Phoned customer service 15th and was told parcel was lost and someone would call within 48 hours to discuss no call came. I phoned back 19th December and was called back by supervisor who had the front to tell me as a gesture of goodwill would refund the postage even though I had never received the parcel. This is still going on but I will win in the end. I would recommend that… Read Full Review

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★☆☆☆☆

“please do not be bullied into having an ideal word account”

Written on: 20/12/2014 by Collin119 (1 review written)

i will be as concise as possible! on 15th dec, i answered a call on my mobile which had come up on my call log a few times. it was just a normal code and number. it was a young gentleman selling me the wonders of a welcome pack for postage costs and in 21 days they would charge my account 69.99 for a years subscription. before i knew it he had my personal details and bank details put the sale through and cut the call. it bugged me over last few days, where had he access to my personal… Read Full Review

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★☆☆☆☆

“Rip off”

Written on: 19/12/2014 by Peterc7 (1 review written)

Do not use this company false promises off delivery. Customer call centre in another country you are cut off when you call 10p a minute wonder where they make the money. Quite simply idiots like me who used them… Read Full Review

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★☆☆☆☆

“disgrace”

Written on: 18/12/2014

got a letter saying my flexi payment was declined and was told you never replied to the first letter which I didn't get.it stated that the payment was declined and I was charged £15 admin fee I had lost my debit in oct and registerd my new one onto my account unbeknown to me that this dosnt count for flexi pay account.but they never had the decency to let me know.gave her my new card details and she took the final payment off plus another £15 admin fee what robbers.this item has cost me a… Read Full Review

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★☆☆☆☆

“Rubbish customer service.”

Written on: 17/12/2014 by Rory38 (1 review written)

This company seems quick to sell slow,slow to deliver. Customer service is a none runner, emails ignored to telephone costs a fortune put on hold then to listen to excuses.Do not buy from this company… Read Full Review

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★★★★★

“ideal world,ideal prices”

Written on: 13/12/2014 by Alexusx98 (1 review written)

Being new to Ideal world over the past 4 months i have purchased mobile phone,halogen oven and yello steam cleaner.These products have ticked all the boxes and perform 1st class.Delivery was very prompt and efficient.Looking forward to the coming new year for great deals at even greater prices.You can please some of the people etc.I for one am a very satisfied customer… Read Full Review

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★☆☆☆☆

“Terrible”

Written on: 11/12/2014 by Griddlerpa212 (1 review written)

Still waiting after placing my order on 26th Nov.Did not receive tracking number.Rang customer services only to be kept on hold at considerable cost to myself then told to ring again tomorrow.E-Mailed the company-still waiting for reply.Rang customer services again who then informed me i was using the wrong customer number and my order had not been processed then contradicted themselves by saying it must have been lost in transit.They had however charged me for this non order and insisted on… Read Full Review

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★☆☆☆☆

“Number:OW34048269”

Written on: 11/12/2014 by robbonjojo (1 review written)

Order placed on the 04th. Still not received or even dispatched on the 11th. 2 emails to customer services. Both ignored. I the telephoned them yesterday to be told it has been dispatched. Checked their website today still show as invoiced so still not yet dispatched. After to ignored emails and then lied to, I will be cancellin9kg my order in them morning. It was made worse when their tele sales department rang me today to try and sel me one of their promotions but could not help me with my… Read Full Review

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★☆☆☆☆

“Very Poor Customer Service ”

Written on: 07/12/2014 by 257Costello (1 review written)

I have repeatedly contacted idealWORLD with specific issues/questions. I also provided them with my telephone number and asked them to telephone me, since their telephone service is extremely poor. Apart from the very expensive rates, you also have wait for long time. In reality your charged to report faulty goods and for their very poor service. They only want to get your money but provide no decent customer service. Ideal World repeatedly failed to answer/respond to direct questions/raised… Read Full Review

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★☆☆☆☆

“EX BID TV ”

Written on: 25/11/2014 by coJoyce321 (1 review written)

The ex bid tv presenters have brought disrepute to Ideal World. They have taken away the trust people had in Ideal World as their only objective is to sell as many as they can without any regard for the quality of the goods and the trust of the buyer. Please get rid. I want Ideal World without them and their barrow boy chat. … Read Full Review

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★☆☆☆☆

“Guarantees Worthless”

Written on: 21/11/2014 by michaelpaulocallaghan (2 reviews written)

They use lengthy guarantee sweeteners to sell their products but when it comes to honoring the guarantee they in my opinion do not, so do not be fooled into making a purchase from them on the strength of the guarantee offered or you will be in for a shock when something goes wrong with the product. I returned a faulty product to them over a month ago now and they have just passed my enquiries from so called customer support to returns department and back again probably to frustrate me in the… Read Full Review

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★☆☆☆☆

“presure washer”

Written on: 06/11/2014 by srevegrey007 (1 review written)

i purchased a presure washer from ideal world over a year ago who then passed my information to another company who then phoned me and asked who i like to purchase a booklet which contained offers and vouchers for 2.99 to cover the postage of the booklet. i agreed to pay this as a 1 off payment, i realised that they have taken a total of 59.00 out of my account and recently taken 19.99 out for a gourmay card membership, i did not give authorisation for and i wasnt aware that they still had my… Read Full Review

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★☆☆☆☆

“16 drill bits in box t”

Written on: 21/10/2014 by xbLeslie229 (1 review written)

They are basically poor quality masonry drills badly manufactured They will not cut mild steel ,very disappointed in the item The tungsten points are not fixed in the centre of the drill shanks ,so they wander when drilling Waste of money… Read Full Review

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★☆☆☆☆

“Tower frying pans”

Written on: 20/10/2014 by 164Peterson (1 review written)

They were advertising Tower 5 piece Ceramic Pan Set plus 2 free £59 98 with post £65 97. Oh yes got part of the order within 3 days super fast. the only thing was. the 2 free pans was not in the box This was on the 3/09/2014 8 E-mails later 20/10/2014 and they are still saying that they are doing their best to sort the problem… Read Full Review

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★☆☆☆☆

“If anyone is thinking of buying anything from ideal...”

Written on: 19/10/2014

If anyone is thinking of buying anything from ideal world think again I purchased an item from them but when the item proved faulty I contacted them and was put through to a call centre in India I could not understand a word from the person answering the phone but eventually was told the item would be collected on a certain date but after waiting in ll day no one turned up to collect it so I emailed ideal world and told them how unhappy I was but just got a Reply saying they would look into… Read Full Review

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★☆☆☆☆

“Ignore the Reviews and Cry like all of us”

Written on: 08/10/2014 by 439Ziegler (1 review written)

Certainly people should complain to Office of Fair Trading. They customer service is the lowest of the low. Bought a laptop, on credit, apparently I am unable to change my bank card online, yet they have new card details stored on my account. Been charged admin charge of £18 and i am been threatened that they will send debt collectors. I have not refused to pay them, emailed them, they either don't reply or take long to reply, im expected to call an 0871 number, yet i have informed… Read Full Review

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★☆☆☆☆

“Far from Ideal”

Written on: 24/09/2014

I made the mistake of purchasing a Breville Halo Cooker when it stopped working after 6 weeks I contacted Ideal World. It was eventually collected after having to rearrange collection as they failed to collect on the first date. Despite having emailed 12 times and phoned 4 times the only thing to happen is for them to send me a kettle! I refused delivery of the kettle and now 6 weeks since returning my kettle I get no response from them by email or phone. I will be taking them to the small… Read Full Review

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★☆☆☆☆

“Cookshop halogen oven”

Written on: 24/09/2014

We bought the cookworks halgen oven from ideal world tv, worked for about 2 weeks but then the lid wouldn't fit properly so therefore the oven wouldn't come on. We rang ideal world for either an exchange or our money back and they refused both. My mum bought one from costco (not the same as ideal world one) and she has had no problems what so ever with hers. Do not buy this oven from ideal world. Should have gone to costco… Read Full Review

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★☆☆☆☆

“Shocking!”

Written on: 23/09/2014 by GeordieRaven69 (1 review written)

I ordered two items from ideal world at the beginning of September...these items through no fault of my own could not be delivered to my building...Hermes and another firm could not even communicate with me to have these items re delivered...I am bitterly disappointed at missing out on these purchases and the length of time I have waited...I do not want to re order because I don't want the messing around. Go to the other shopping channel beginning with Q it's service is second only to John… Read Full Review

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