Ideal World Reviews - www.idealworld.tv

★☆☆☆☆
1.1 / 5
925
6.9% of users recommend this

Summary

Ideal World is a television shopping Channel. You can buy things by phoning up when they show something you would like on the TV. You can find it on Freeview Channel 22, Digital satellite Channel 634, and NTL Channel 855. If you have bought anything or just enjoyed or hated watching the Ideal World shopping Channel then write a review.
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Latest Reviews

★☆☆☆☆

“WOULD HAVE RECOMMENDED UNTIL THE FOLLOWING.....”

Written on: 09/07/2017 by judylugg (49 reviews written)

SHAME! They now have excellent prices and good Customer Service after being awful several years ago. BUT they have spoiled themselves - bought a pair of shoes online from them last Friday and from about HALF AN HOUR of the order going through, was bombarded with landline calls from them trying to sell me something else under the guise of checking my order! They could perfectly well have sent me an email if they wanted to do this, couldn't they? My daughter then told me that there are numerous… Read Full Review

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★☆☆☆☆

“Customer service”

Written on: 01/07/2017 by 393Crouch (1 review written)

Ideal world must have the worst customer service of any company they are not helpful all they want is your money they don't care about their products they are just a bad company do not use… Read Full Review

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★☆☆☆☆

“I have ordered products before and been happy....”

Written on: 23/06/2017 by MandyByart (1 review written)

I have ordered products before and been happy. However, major issues are abound if you have a problem - so beware. I ordered a product that was buy one get one free - I received one item. In telephoning to remedy the situation I was confronted with a nightmare!!! The first person I spoke to could not understand what I was saying (I speak good English) she put me through to a Supervisor - who virtually told me I was lying and informed me that I would only be receiving the one item - unless I… Read Full Review

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★☆☆☆☆

“Disgusting ”

Written on: 17/06/2017 by KatherineTaylor386 (1 review written)

Just watching ideal extra so phoned to order products Wich is saying £49 -99 they are saying its £69 -99 I've taken photo of telly Wich clearly states it's £49-99 so won't be ordering it spoke to them and told them it's advertizing it at the price I told them and they still saying it's more why advertise one price in telly and when u order it's gone up false advertising disgusting won't be ordering anymore… Read Full Review

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★☆☆☆☆

“disgusting (platinum service) not ”

Written on: 27/04/2017 by SavionCoyle1978 (1 review written)

ordered a chair got email saying on its way 3-5 days, two days later a phone call to say we will contact you next week to arrange delivery, not happy phoned Ideal world @13p per minute, they told me 10-14 days delivery when asked where it said that in my email they told me it does not, after a long & expensive call i cancelled my order they told me upto 5 days for a refund depending on my bank ! will take 48hrs to send email for cancelation. the worst company i have every dealt with. DO NOT USE… Read Full Review

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★★☆☆☆

“vax blade”

Written on: 08/04/2017 by Marlieb175 (1 review written)

hi i bought a vax blade pro and when it arrived it was a vax blade,next model down,which i have kept,but there is no pet/stair tool.i cannot get hold of one neither vax.co.uk or otherwise.this tool along with the promise of it being a vax blade pro made my mind up to purchase this.i have to and fro,ed with ideal world customer services,waste of time.presenters and wording on screen all lies,so buyer beware.tell you anything you want to hear.bunch of liers the lot of them… Read Full Review

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★☆☆☆☆

“Consumer Rights Act”

Written on: 06/04/2017 by ovHarding1946 (1 review written)

Obviously this company does understand or comply with the above Act in the matter of refunds for defective goods. Instead of a full purchase price refund I was offered 75%. Will not buy anything else from them, Trading Standards should investigate them… Read Full Review

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★☆☆☆☆

“On 14th march,they had 'under £20.00 day',I saw an...”

Written on: 02/04/2017 by Snowzi443 (1 review written)

On 14th march,they had 'under £20.00 day',I saw an offer of 4 standard roses with 4 burnished pots £19.99 plus £3.99 p.p. I clicked on 'buy now' where it showed the picture of the roses and pots (item 368503).First they charged me £6.99 p.p (which I did get overcharge of £3.00 refunded eventually,saying it was a technical problem...?).Then the roses arrived ,but no pots.Again I emailed ,theyre saying it wasn't the offer and if I want the pots I have to pay £6.99 p.p!! Luckily I took some… Read Full Review

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★☆☆☆☆

“Purchased Vax solo cordless”

Written on: 31/03/2017 by Brabazon (1 review written)

I purchased a Vax solo cordless on the 21st of March 2017 ideal World took the hundred and 599 immediately and I did not received the Hoover sent them email after email no proper response as the phone number is 25 pence a minute I email them and ask them to call me with no proper response today the 31st of March I phone them and was told that the delivery service had lost the Hoover I demanded immediate refund will never purchase from Ideal World again their loss not mine they need to get a… Read Full Review

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★☆☆☆☆

“WHAT CUSTOMER SERVICE”

Written on: 30/03/2017 by NANAPAULA (1 review written)

CUSTOMER SERVICE A JOKE,CALL CENTRE 13P A MINUTE TO INDIA A JOKE,CUSTOMER FOCUS A JOKE,TIME WAITING FOR A PARCEL THAT HERMES NEVER DELIVERED,THERE IS NO WAY TO COMPLAIN AND GET ANYWHERE WITH IT A JOKE, TIME WAITING FOR PARCEL THAT WASN'T DELIVERED AND RETURNED TO IDEALWORLD THEN HAVE TO WAIT TO BE THEN RETURNED TO ME A JOKE, CANCELLED ORDER BUT HAVE TO WAIT FOR IDEALWORLD TO RECEIVE IT BACK FORM HERMES,(PARCEL THAT WASS NEVER DELIVERED)TO GET MY REFUND A JOKE, NO CUSTOMER CARE OR THOUGHT WHAT… Read Full Review

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★★★★★

“ELIFE ELECTRIC FOLDING BIKE.”

Written on: 27/02/2017

I, ordered two Elife electric folding bikes. one for me and one for my wife, i was informed that it would take upto ten working days to delivery. But to my surprise...one arrived two days later, and the second bike arrived on the third day. Thank you for a speedy service. The bikes look great. Very easy too assemble on the road in less then half an hour. (Just brilliant). the road is our oyster!!… Read Full Review

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★☆☆☆☆

“Disgusting service”

Written on: 16/02/2017 by Terranceq208 (1 review written)

Ordered a treadmill on 30th Dec £210 was told it had been dispatched and would be here for 4th Jan, did not arrive so two weeks later I asked for a refund and was told it would take 12 working days for my money to go back into my bank. 14th Feb and still no refund, customer service absolutely useless four phone calls later and still no joy so I will be starting court proceedings this week. disgusting service and will never order anything from this company again and will let others know not to… Read Full Review

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★☆☆☆☆

“Delivery service poor”

Written on: 08/02/2017 by fluffy0000 (5 reviews written)

Bought a E-life electric bike. The truck turned up outside my home, two African delivery men dropped the box out of the back of the van onto the road. Needles to say the bike mudguard was bend and it also had other damage on it. They couldn't speak English. The box also was already open prior to delivery and the long staples left in which cut my arm as I reached in to check the box. I complained and sent photos of my arm and the damage to the bike. I did get my money back but I wouldn't use… Read Full Review

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★☆☆☆☆

“2 4 1 not honoured”

Written on: 18/01/2017 by susannna (1 review written)

I ordered two pairs of trousers on a 2 for one offer. When only one pair arrived i Emailed to find out where the other pair had got to, only to be told that i should have ordered two pairs ?? Surely a 2 for one offer is just that. I would not touch them with a barge pole, total C ARTISTS. ILL never use this firm again. … Read Full Review

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★☆☆☆☆

“an absolute disgrace of a company !!! ”

Written on: 30/12/2016 by LucianoMeadows (1 review written)

this company should be investigated by consumer watchdog they are a total disgrace to deal with in everyway I would advise everyone never ever buy anything off this company they are the worst customer after sales I have ever dealt with ! refund and collection is absolute shambles!!! be warned !!!… Read Full Review

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★☆☆☆☆

“Trying to get a refund....”

Written on: 14/12/2016 by Loopyeeeeeeee (1 review written)

I placed an order, but telephoned and cancelled prior to item being dispatched. I was advised would receive a refund within five working days, Still waiting and have got fed up phoning an expensive customer service line, last call I had they wanted a copy of my bank statement to prove I had not received a refund - made me feel like I was lying. Also their complaint line does not work - mailbox is full. I have never had such bad customer service or made to feel so uncomfortable for having the… Read Full Review

Loopyeeeeeeeee's Response to Loopyeeeeeeee's Review

Written on: 14/12/2016

I sent an email to the CEO and result Uk Customer Service Team advised refund hadn't been pushed through on original date by Overseas Team, spoke to lovely lady who advised refund now had been processed, fingers crossed.

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★☆☆☆☆

“Extremely shoddy company”

Written on: 03/12/2016 by Raven7 (1 review written)

Goods arrived a week later than expected. When they arrived one product had been changed as there had been an issue with original item and the other item arrived in a box which had been ripped open and was covered in sellotape at the top but was still half open. The main item which was a window cleaner attachment for a window cleaning machine was missing. When I phoned up about this got through to a call centre in India I think and the man didn't seem to grasp what I was complaining about… Read Full Review

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★☆☆☆☆

“DiSGRACEFUL service. What rewards?”

Written on: 13/11/2016 by SallyanneG (1 review written)

I think the customer service is disgraceful. We ordered some car wash items and got talked into joining a trial for rewards and that if we didnt want to commit to the membership we could just call up and tell them. We also got told that we could use all the rewards until this point. I applied for a afternoon tea and hair appointment and decided to cancel to then be told we had to send it all back to be allowed to cancel and we had no authorisation to use the two rewards I applied for because we… Read Full Review

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★☆☆☆☆

“I foolishly bought a Hoover cleaner which was being...”

Written on: 05/11/2016 by fancythat (1 review written)

I foolishly bought a Hoover cleaner which was being sold on TV. They said that it could be returned, even if I had tried it. I switched it on for less than a minute, and decided I did not want it. However, there was no paperwork of any kind with it, except for one address which I think was the Head Office. I immediately wrote to this address, to reject the purchase, but have not had a reply, so it appears I have to keep it. I have no receipt, and apparently no guarantee. I would… Read Full Review

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★☆☆☆☆

“Non-Stop ugly clothes and cheap looking tat”

Written on: 01/10/2016 by VapidStoat (1 review written)

Ideal World has never set the TV shopping channel world alight. It was always in second place to QVC UK, and more staid compared to more outrageous channels like Bid.tv. Presenters weren't exactly edgy, but it's very difficult to appear exciting when you have to talk about a single vacuum cleaner, piece of kitchen or exercise equipment, or a garden hose for an hour. But that's all changed now. Some decent presenters have shifted to IW's sister channel, and a number of ex-Bid.tv presenters have… Read Full Review

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