Ideal World Reviews - www.idealworld.tv

★☆☆☆☆
1.1 / 5
865
7% of users recommend this

Summary

Ideal World is a television shopping Channel. You can buy things by phoning up when they show something you would like on the TV. You can find it on Freeview Channel 22, Digital satellite Channel 634, and NTL Channel 855. If you have bought anything or just enjoyed or hated watching the Ideal World shopping Channel then write a review.
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Latest Reviews

★☆☆☆☆

“Worse than bad”

Written on: 01/07/2015 by MorganMcConnell (1 review written)

Horrible service! Appalling delivery services! Never again. … Read Full Review

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★☆☆☆☆

“No after service ”

Written on: 17/06/2015 by Cedric499 (1 review written)

after buying a Dell Laptop last February 2015 and the faults not manifesting themselves until after the 2 week returns/refund policy, I would never buy from any TV channel ever again. The emails when they decide to contact you just ask you to return it WITH a back up disc and they will send it to their engineers.!! For another £60 I could have bought a brand new Acer laptop. How stupid am I. This lap top is incredibly slow. The only way I can discribe it is like having a brand new car with an… Read Full Review

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★☆☆☆☆

“Terrible”

Written on: 12/06/2015 by Gmarillion (1 review written)

Got laptop laptop said on screen counterfeit copy of windows Indian call centre 10 a minute.avoid… Read Full Review

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★☆☆☆☆

“Never Again!”

Written on: 10/06/2015

My order arrived smashed to pieces. I rang customer services immediately, which was India. I could hardly understand what the operator was saying, but managed to convey that my items were in a totally unusable condition. He promised a replacement would be shipped within 7-10 days. That was over a fortnight ago. I've been emailing Ideal World for an update and explanation but they just ignore them. Clearly, they had no intention of replacing my items but I'm not letting it go. They have no… Read Full Review

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★☆☆☆☆

“Be very carefull ordering from ideal world”

Written on: 04/06/2015

I placed an order on the 25th May for items to the value of £56.00 plus p&p I received an email to say they would arrive by the 1st of June. My parcel did not arrive so I rang them the call cost me 10 pence per minute after 15 min I was told my items were out of stock so I would receive a refund in 10 days, why would any respectable company take the money when the items were not available on their website the goods were in stock ,what made me more angry I wasn't notified about this I had to… Read Full Review

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★☆☆☆☆

“TERRIBLE”

Written on: 02/06/2015 by cdunne14 (1 review written)

I purchased a hose from Ideal World, after one use the valve on the hose broke resulting in burning the motor out of my jet washer because no water was flowing through the machine. I called customer service (in India) and was told they would try and repair it within 20 days. Absolutely ridiculous comments from the customer adviser telling me to use a watering can until the hose was repaired. Do not buy from this company quality of goods is very poor and customer service is non existent. After… Read Full Review

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★☆☆☆☆

“ Delivery service was appalling. Give the drivers...”

Written on: 22/05/2015 by Dabid (1 review written)

Van driver 95/drop 36, C round. This driver needs to take lessons in dealing with customers. I class a 45 second delivery as disgusting. Ideal! You have been let down badly by your delivery service. Last time I buy from you. D Mellor. … Read Full Review

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★☆☆☆☆

“Be Warned!! Before you purchase from them!”

Written on: 22/05/2015

I bought a steam generator iron last march which was faulty and was sent back and replaced 26/6/14. This is now pouring water out of steam holes. I contacted customer services to replace this only to be told that the warranty starts on day of original order! Therefore this iron does not have a full years warrant If you are going to return a faulty item DO NOT ACCEPT A REPLACEMENT. If you must have the item then GET A REFUND AND THEN REORDER. Disgusting service and pricey call centre… Read Full Review

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★☆☆☆☆

“Flexi pay on two items but full amount taken with no...”

Written on: 20/05/2015 by DominiqueFrost (1 review written)

Firstly I purchased a dress and Hermes left a card stating thrown over my back garden gate. Garden gate does have access to anyone plus on day in question it had been raining plus there was lots of black sacks, wood, garden rubbish and other items that was against the back gate in order for my handyman on that day to dispose of. Was on flexi pay and I requested this I have done in the past on this site and other shopping channels but for some reason whole amount taken. Secondly purchased a… Read Full Review

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★☆☆☆☆

“Absolutely Useless”

Written on: 13/05/2015 by firbob (1 review written)

I bought the vax vac and steam mop on the easy payment it was sent to the wrong address.I made arrangements to get it picked up and get a refund . its was picked up on the 14th of april after numerous phone calls they finally said it had arrived at the warehouse on the ist of may the day after I was told it arrived they proceeded to take another £33 from my account not happy… Read Full Review

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★☆☆☆☆

“Due to damaged to my debit card i had a replacment, i...”

Written on: 06/05/2015 by 13keegan (1 review written)

Due to damaged to my debit card i had a replacment, i did not know to inform them i missed a payment unknown to me (i know my fault ) however i received a DEBT COLLECTORS LETTER and a missed payment letter when i took it with customer services @10pence per min i felt the opperator held me on the line for near 1hour PLEASE do not use this company as they COULD cause you to GET A VERY BAD CREDIT RATING … Read Full Review

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★☆☆☆☆

“DISGUSTING LIARS ”

Written on: 06/05/2015 by avensis10 (1 review written)

I had difficulty with plants last year after many phone calls & buck passing eventually I received my order containing totally dead plants I contacted co many times was asked for proof I sent them photographs took over a month to get a refund I have since been contacted many times to give them a second chance eventually but sadly I relented ordered off tv told plants would reach me in 3-5 days not true so ie mailed them no reply I phoned & was told they meant 14 working days not true could I… Read Full Review

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★☆☆☆☆

“No delivery no one knows where product is ”

Written on: 05/05/2015 by Wilson379 (1 review written)

I ordered nutribullet on 25 th April was tracking it then Hermes kept saying no such number now it keeps saying out for delivery but I've still not got it I'm cancelling tomorrow the other 2 payments for this item and I will never shop again with you and I wish the people on the phone would stop telling lies… Read Full Review

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★☆☆☆☆

“Why never to use ideal world! Be warned!”

Written on: 01/05/2015 by BartATT (1 review written)

Today waited all day for a parcel to arrive byHermes, I never left my property.i found a note through my letterbox to say sorry I missed you. They never rang the doorbell! I bought a sitNcyce and a screw was missing, it cost me a fortune on the phone call but they said they would send it, but it was never received, similar, I ordered a vibrapower belt, which was faulty, so they asked me to send it all back. When the replacement arrived the extension belt was missing, again an endless call… Read Full Review

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★☆☆☆☆

“Worst experience ever”

Written on: 30/04/2015 by Ashtyn1953 (1 review written)

ordered two memory foam mattresses. Two were sent to my Hermes but apparently sent straight back as both mattresses had one barcode and not two separate barcodes as required. Ideal world the sent another two with yet again one barcode and yet again they were sent back. Finally one mattress arrived however the invoice stated the quantity was two. Phoned Hermes who stated only one had been sent. Phoned ideal world who said another was on its way. This never turned up and after three phone calls… Read Full Review

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★☆☆☆☆

“Lost parcel - bad customer service”

Written on: 30/04/2015 by Chrissy87 (1 review written)

I ordered a Nutribullet from ideal world on the 19th of April.. I received an email on the 21st of April at 8pm saying that the delivery would be in the next 24 hours. The next day I went on to track my order which said it was delivered to a neighbour on the 21st of April at 11.42am no calling card was left and my neighbours told me they didn't have it, I then emailed hermes (the courier) Who took 3 days to get back to me to tell me I had to contact ideal world, i them emailed them who also… Read Full Review

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★☆☆☆☆

“Call Ideal World to make your complaint”

Written on: 27/04/2015 by Shyann250 (1 review written)

I recently purchased a Karcher pressure hose from Ideal World after seeing the product demonstrated on their television channel but had to cancel as the product was in fact a duplicate purchase. Despite telephoning the recommended number on the sales invoice(which connects to sales staff in India)to cancel, I discovered that IW had a cancellation policy which required me to receive the product first and then arrange for a return of the product before they could re-arrange a refund. This… Read Full Review

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★☆☆☆☆

“They MIS-SELL and do not provide in full your paid for...”

Written on: 19/04/2015 by Idealworldhater (1 review written)

I have now learnt to record their presentations to prove they are NOT providing in full exactly what you have paid for. There is the ongoing saga with an offer that was aired 10/03/15. 2x Tower pot kit and 6 Jumbo flowering clematis. Firstly I only received 5 clematis. After protracted emails regarding this, they keep saying they have dispatched another plant. That was about 1 month ago. No good way of putting this, they use delaying tactics, and basically LIE! Needless to say I have NOT… Read Full Review

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★★★★★

“custermer service”

Written on: 19/04/2015 by SariahVance (1 review written)

I don't normely write reviews.I just want to say that I am very happy with the products I have purchased of ideal world,great service,always deliver on time.even when I had to send a product back it was dealt with very quickly. Would recommend you to all my friends and family… Read Full Review

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★☆☆☆☆

“Should have read reviews first!! Worst company/service...”

Written on: 18/04/2015 by Franklinf80 (1 review written)

I have never written a review but after such a bad experience I had to let people know the bad experience I have had. I'm still in shock knowing a well established organisation has so much inconsistencies and bad customer service. If I had researched a little more and read the reviews for this company (ideal world), I would have never used this company. I ordered a Bissell carpet cleaner in 2014, after waiting over the 10 day delivery time and constant contact with the customer service centre… Read Full Review

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