Ideal World Reviews - www.idealworld.tv

★☆☆☆☆
1.1 / 5
877
7.1% of users recommend this

Summary

Ideal World is a television shopping Channel. You can buy things by phoning up when they show something you would like on the TV. You can find it on Freeview Channel 22, Digital satellite Channel 634, and NTL Channel 855. If you have bought anything or just enjoyed or hated watching the Ideal World shopping Channel then write a review.
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Latest Reviews

★☆☆☆☆

“i think most of these goods are rejects!”

Written on: 01/09/2015 by sandrainott1945 (1 review written)

bought a halogen oven which only last3d a matter of months before the light fused. also bought a computer which went wrong after 2 weeks, sent it back cost £15 postage to return item, £70 to hire one whilst mine was being repaired when it came back still not working very well.it has certainly taught me a lesson if it seems too good to be true it probably isnt. would never consider buying from these rogues again so readers of this review beware… Read Full Review

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★☆☆☆☆

“A TOTAL RIPOFF”

Written on: 25/08/2015 by Kadence426 (1 review written)

WE BOUGHT THE HANDY MAN FULL KIT WITH ALL THE ATTACHMENTS FOR OVER £300 AND ALSO BOUGHT THE KARCHER K2 FOR JUST UNDER £200 AND WE HAVE HARDLY EVER USED THEM AND THEY ARE BOTH NOT WORKING AT ALL, I'M A DISABLED PERSON WHO NEEDS THESE PRODUCTS AND I COMPLAINED ABOUT THEM AND WAS TOLD THAT IDEAL WORLD CAN DO NOTHING ABOUT IT, I REALLY ADVISE ANYONE NOT TO BUY FROM THEM, IT IS A TOTAL RIP OFF, I WILL BE CONTACTING KARCHERS HEAD OFFICE TO MAKE AN OFFICIAL COMPLAINT AND CONTACTING THE OMBUDSMEN IF… Read Full Review

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★☆☆☆☆

“Unsatisfactory order and customer service!- ”

Written on: 24/08/2015 by hotchocolate100 (1 review written)

I ordered a jumpsuit on the 4th August 2015, over a week later my order had still not arrived so I rang Ideal world and customer service querying the whereabouts of my jumpsuit. I did this 3 TIMES! 3 TIMES I was put on hold and told customer service would ring me back. Each time they failed to stick to their word and call my home telephone number! Although I had already paid for the item of clothing, Ideal world failed to inform me the jumpsuit was no longer in stock and had somehow been lost… Read Full Review

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★☆☆☆☆

“Xhose Rip off bad customer service ”

Written on: 10/08/2015 by Maca1 (1 review written)

Bought a Xhose that Ideal world explain on there TV Chanel as indestructible, this is not true as the hose has exploded during using, upon inspection in the day light the web material has small holes down the joints were the water exploded from. Paid £60 for a product that does not last year, if product is indestructible why only 1 year warranty!!!!!!! It's an absolute joke when the customer services reiterated, I can not do anything for you because this is what my card says!!!! Then I ask to… Read Full Review

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★☆☆☆☆

“disgusting company”

Written on: 08/08/2015 by carolineharrogate (2 reviews written)

There are no words to describe what a sham this company is do not touch them they charge for delivery charge for returns then point blank refuse to give you a refund when you try to contact them they hang up and refuse to answer e-mails I am now going to trading standards to report them be warned you will not get your money back even when you do all they ask stay away … Read Full Review

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★☆☆☆☆

“Appalling customer service”

Written on: 07/08/2015 by Conleytz94 (1 review written)

I ordered an exercise bike a few months ago. After a LOT of time putting it together the chain broke immediately. We were told to dismantle it and repack it, which took forever. You then have to wait in all day for collection - anything from 9am to 9pm I wanted a replacement but they said it was sold out. I should have learned then..And all this at a cost of 13p a minute phone calls, plus I had to chase up the refund. This time it's a microwave. We waited all day for it to be collected but no… Read Full Review

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★☆☆☆☆

“NOT EVEN WORTH ONE STAR - DO NOT USE IDEAL WORLD”

Written on: 02/08/2015 by YorkshirePud6 (1 review written)

Unfortunately I had to give at least one star, but even that is too much. I placed an order but never received it, but have not had a refund or the product and getting nowhere with Ideal World. I am a pensioner and cannot afford to give money away, this is appalling after care and customer service. I have been a customer of Ideal World for years but after this I will no longer shop with them, no matter how good the deal is. If I had read these reviews beforehand I would not have bought from… Read Full Review

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★☆☆☆☆

“CLOSE THEM DOWN”

Written on: 21/07/2015 by Hughc41 (1 review written)

This Company should be taken off air as their customer services is the worst ever. Not only are they based in India and to understand them is difficult to say the least, you end up paying a fortune on telephone bills and still don't get the information you called about. On purpose they keeping you hanging on racking up your telephone bill, not theirs, maybe they get a bonus for doing this. My first encounter was last year when I wanted to send a large bulky item back as it did not work… Read Full Review

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★☆☆☆☆

“Horrible Company”

Written on: 17/07/2015

I am absolutely disgusted by this company. I was a customer for many years spending thousands of pounds with this company. I dealt with missing items, some of which I finally received after many phonecalls at great cost to me due to this company charging high phonecall rates and not being quick or helpful in dealing with the simplest of complaints. I also had a membership fee for their Create and Craft department taken without my permission. I discovered this only when months after they… Read Full Review

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★☆☆☆☆

“Horrible Company”

Written on: 17/07/2015

I am absolutely disgusted by this company. I was a customer for many years spending thousands of pounds with this company. I dealt with missing items, some of which I finally received after many phonecalls at great cost to me due to this company charging high phonecall rates and not being quick or helpful in dealing with the simplest of complaints. I also had a membership fee for their Create and Craft department taken without my permission. I discovered this only when months after they… Read Full Review

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★☆☆☆☆

“I purchased tools that did not arrive”

Written on: 13/07/2015 by Estrellac79 (1 review written)

Unfortunately I cannot give this company a rating as they integrally dishonest! false statements regarding delivery, costly phone calls being told lies that I had refused delivery from there couriers Hermes. I only wish that I had read a review of the company before I purchased. P.S. I had to give a 1 star rating otherwise it would not get published, i don`t know why there is no minus star ratings?… Read Full Review

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★☆☆☆☆

“Bandits”

Written on: 09/07/2015 by 418Thornton (1 review written)

Bought a xhose june17 14,ceased functioning last weekend June 2015.company not interested in my complaint at all.These people should wear masks as they are nothing short of bandits.As far as I am concerned they have stolen my £80!Cant believe the number of complaints on this site and that they can still be in business,will never use them again and advise others to follow suit… Read Full Review

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★☆☆☆☆

“Worse than bad”

Written on: 01/07/2015 by MorganMcConnell (1 review written)

Horrible service! Appalling delivery services! Never again. … Read Full Review

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★☆☆☆☆

“No after service ”

Written on: 17/06/2015 by Cedric499 (1 review written)

after buying a Dell Laptop last February 2015 and the faults not manifesting themselves until after the 2 week returns/refund policy, I would never buy from any TV channel ever again. The emails when they decide to contact you just ask you to return it WITH a back up disc and they will send it to their engineers.!! For another £60 I could have bought a brand new Acer laptop. How stupid am I. This lap top is incredibly slow. The only way I can discribe it is like having a brand new car with an… Read Full Review

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★☆☆☆☆

“Terrible”

Written on: 12/06/2015 by Gmarillion (1 review written)

Got laptop laptop said on screen counterfeit copy of windows Indian call centre 10 a minute.avoid… Read Full Review

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★☆☆☆☆

“Never Again!”

Written on: 10/06/2015

My order arrived smashed to pieces. I rang customer services immediately, which was India. I could hardly understand what the operator was saying, but managed to convey that my items were in a totally unusable condition. He promised a replacement would be shipped within 7-10 days. That was over a fortnight ago. I've been emailing Ideal World for an update and explanation but they just ignore them. Clearly, they had no intention of replacing my items but I'm not letting it go. They have no… Read Full Review

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★☆☆☆☆

“Be very carefull ordering from ideal world”

Written on: 04/06/2015

I placed an order on the 25th May for items to the value of £56.00 plus p&p I received an email to say they would arrive by the 1st of June. My parcel did not arrive so I rang them the call cost me 10 pence per minute after 15 min I was told my items were out of stock so I would receive a refund in 10 days, why would any respectable company take the money when the items were not available on their website the goods were in stock ,what made me more angry I wasn't notified about this I had to… Read Full Review

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★☆☆☆☆

“TERRIBLE”

Written on: 02/06/2015 by cdunne14 (1 review written)

I purchased a hose from Ideal World, after one use the valve on the hose broke resulting in burning the motor out of my jet washer because no water was flowing through the machine. I called customer service (in India) and was told they would try and repair it within 20 days. Absolutely ridiculous comments from the customer adviser telling me to use a watering can until the hose was repaired. Do not buy from this company quality of goods is very poor and customer service is non existent. After… Read Full Review

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★☆☆☆☆

“ Delivery service was appalling. Give the drivers...”

Written on: 22/05/2015 by Dabid (1 review written)

Van driver 95/drop 36, C round. This driver needs to take lessons in dealing with customers. I class a 45 second delivery as disgusting. Ideal! You have been let down badly by your delivery service. Last time I buy from you. D Mellor. … Read Full Review

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★☆☆☆☆

“Be Warned!! Before you purchase from them!”

Written on: 22/05/2015

I bought a steam generator iron last march which was faulty and was sent back and replaced 26/6/14. This is now pouring water out of steam holes. I contacted customer services to replace this only to be told that the warranty starts on day of original order! Therefore this iron does not have a full years warrant If you are going to return a faulty item DO NOT ACCEPT A REPLACEMENT. If you must have the item then GET A REFUND AND THEN REORDER. Disgusting service and pricey call centre… Read Full Review

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