Ideal World Reviews - www.idealworld.tv

★☆☆☆☆
1.1 / 5
7% of users recommend this

Summary

Ideal World is a television shopping Channel. You can buy things by phoning up when they show something you would like on the TV. You can find it on Freeview Channel 22, Digital satellite Channel 634, and NTL Channel 855. If you have bought anything or just enjoyed or hated watching the Ideal World shopping Channel then write a review.
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Latest Reviews

★★★☆☆

“Complaint process - Customer Service”

Written on: 23/07/2014 by ZachariahPadilla162 (1 review written)

Used site a few times, delivery to date had been excellent. Problem comes when you make a complaint. I have just received a delivery and the garment was not packed correctly. The top in question was just rolled up and placed in the black plastic delivery pack. Not individually packaged as you expect-It looks like it came out of a wash basket. I emailed customer service and complained about the standard of the packaging and the overall presentation of the product. If I was a first time… Read Full Review

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★☆☆☆☆

“Monies not well spent”

Written on: 21/07/2014 by zyAllison231 (1 review written)

Purchased a Wagner W867E sprayer, well what can I say...... Rubbish cheap plastic arrived broken,parts missing,customer service were hard to understand.......had to have a day off work, now 5.30 pm still no collected at this time.... lost days pay to get the cheap product sent back.....I would not or will I recommend the company..... If they had checked this product before dispatch this would have arrived with all parts and not damaged inside....they seem not to have checks on the product… Read Full Review

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★☆☆☆☆

“williams waterless wash”

Written on: 21/07/2014 by York310 (1 review written)

Bought williams waterless wash poor quality thought I was buying a product that was like showroom shine not a patch on showroom shine should not demonstrate the same way as showroom shine won'tbuy again… Read Full Review

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★☆☆☆☆

“Still not received my item! Never will I use again”

Written on: 19/07/2014 by Jamisoncl382 (1 review written)

I ordered the the vibropower disc. It has still not came. Customer services keeps saying it is with courier and will arrive in 2 days time. It was dispatched on the 2/6/14. I have lost count of the amount if times I have called customer services over this. It would be really nice to talk to a UK representative about this and not be kept on the phone to an call centre abroad for ages before someone eventually answered the phone, especially as it is not cheap to call! This is the first time I… Read Full Review

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★★☆☆☆

“ McCulloch Line Trimmer +Brush Cutter, Hedgetrimmer,...”

Written on: 10/07/2014 by KenleyPorter196 (1 review written)

The item itself is very good and does the job well - Ideal Worlds first line of customer service however is awful. From taking this into the garden to the strimmer head disintegrating took about 10 minutes - to be honest it looked a bit brittle to start with and I wasn't that surprised, so I thought I'll get in touch with customer services and explain the situation and that I need 1 small part replacing and they'll sort it. After two phone calls (one very long) I gave up after been told… Read Full Review

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★☆☆☆☆

“handy multitool”

Written on: 08/07/2014 by 73Griffin (1 review written)

We bought a handy multitool for £350, I am a disabled person and needed the handy multitool for our garden, it is a seasonally machine and now it will not work, I contacted ideal world but they just fobbed me off to the manufacturer and then they just gave me a number to get it fixed, Both companies are very unhelpful and treat you like dirt, I cannot believe the way they treat you. They just want your money. AVOID AT ALL COSTS… Read Full Review

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★☆☆☆☆

“MY DAD PURCHASED A GOTAB WHICH HAD TWO FAULTS FROM DAY...”

Written on: 07/07/2014 by Preston319 (1 review written)

MY DAD PURCHASED A GOTAB WHICH HAD TWO FAULTS FROM DAY ONE I RETURNED IT BACK TO IDEAL WORLD FOR A FULL REFUND AND REQUEST WAS IGNORED TELEPHONED CUSTOMER SERVICES AT 10P PER MINUTE AND ASKED SAME QUESTIONS OVER AND OVER AGAIN TO BOOST COST OF CALL AND EVENTUALLY SPEAK TO A REAL PERSON UNFORTUNATELY IT IS AN INDIAN CALL CENTRE AND I AM ALMOST CERTAIN A RELATION TO PHONEJACKER AS THEIR WHERE A LOT OF RING A DING A LINGS AND ABOUT AS MUCH USE AS A CHOCOLATE TEAPOT AN AWFUL COMPANY TO BUY OR… Read Full Review

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★☆☆☆☆

“UNDER THE HAMMER CHEAP AND NASTY”

Written on: 01/07/2014 by kqRoche5 (1 review written)

WHAT HAS HAPPENED TO IDEAL WORLD??? FIRST THEY BRING IN THE EX BID PRESENTER WHICH IS BAD ENOUGH THEN THEY BRING THIUS NEW UNDER THE HAMMER, ITS TERRIBLE,LOOKS LIKE IDEAL WORLD IS THE NEW BID TV, SOMETHING TO BE PROUBD OFF… Read Full Review

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★☆☆☆☆

“Begonia Plants sent plugs not garden ready plants”

Written on: 29/06/2014 by Camilaa135 (1 review written)

Ordered Begonia plants they sent plugs in squashed box not garden ready plants as sold when ordered two months ago. Rip off customer service they don't care. Never offered an alternate just sent what they had which was rubbish. I will never use them again… Read Full Review

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★☆☆☆☆

“Wait for ever”

Written on: 27/06/2014 by Tipping1 (1 review written)

This is the worst delivery wait I have ever had I use eBay a lot a lot of my purcheses come from china and they are a lot faster than these people I spoke to a chap in India he could not under stand what I was saying I order a hose I will probley end up with a spade… Read Full Review

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★☆☆☆☆

“What customer service !!!”

Written on: 17/06/2014 by sabrinareed (1 review written)

I brought this machine in good faith end of December last year, I sent it back for repair in April this year old to get it back in a right old state. It was scratched scuffed and just generally battered about. They picked it up again for inspection then out of the blue they sent an e-mail stating they'd given me a refund. Not only was it the wrong amount but I didn't want a refund but a replacement !!!! I was then told several times that it was out of stock !! Funny that as I was able to… Read Full Review

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★☆☆☆☆

“Gotab Fiasco Continues”

Written on: 14/06/2014 by GavenGarza1991 (1 review written)

We purchased a Gotab from this channel back in March for my birthday. I only used it for a few weeks when it stopped working. Waited a week for them to send a returns label out,sent it back on April 30th 2014 and still not had a refund of replacement and its now mid June! My husband as been on the phone again to them this morning,all at our expence and we are still no closer to getting it! Can anyone tell me how we can get our money back from this shower? I cannot believe they are still in… Read Full Review

Murnj's Comment

Written on: 27/07/2014

I will not be again.

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★☆☆☆☆

“GOTAB RETURN FIASCO ”

Written on: 06/06/2014 by RodolfoNorris (1 review written)

GoTab returned after working for only 10 days ... would not open. Packed in orginal packaging with additional protection for the screen as per Retuns procuedure. However, product was damaged acorrding to the Returns department ... how convenient this ment that the product could not be replaced... what a waste of money ... the first time Ive used Ideal World and it will be the last time.... customer service was non-existent… Read Full Review

Murnj's Comment

Written on: 27/07/2014

I stupidly purchased a HANNspree, what a total and utter waste of money! takes me about 10 mins just to open the thing as switch is dodgy, it is so slow i would be quicker going to the library than trying to look up any info!! no point in trying to send back judging by all the bad comment on forums

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★☆☆☆☆

“Karcher K2 ”

Written on: 02/06/2014 by Merc55 (2 reviews written)

I ordered Karcher K2 Car and Garden with Standard Lance, Dirtblaster, T50 T-Racer, on the 18/05/2014 it said between three and five working days for delivery I know and item can take up to 10 days I emailed ideal world customer services all they said in the email and item can take up to 10 days but it was 11 days when I emailed them I received a phone call last Friday 30/05/2014 with a right old story regarding my order I got told it had been delivered to the wrong address it had been signed… Read Full Review

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★☆☆☆☆

“If you want DEAD plants than buy them from ideal world”

Written on: 01/06/2014 by Reedlynne (1 review written)

What can I say about Ideal World I would like to say that it has been a great service but unfortunately this would be a lie. I ordered 3lots of plug plants these are plants that the customer have to grow on. I placed the order on the 8 th April 2014 and the first one come about 29th April after reordering 3 times. When the first 144plants arrived they was mostly all DEAD. I complained that day and asked for a refund. The over. Plug plants arrived 3r d of May 10 out of 44 was barely alive the… Read Full Review

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★☆☆☆☆

“Bad Customer service”

Written on: 31/05/2014 by Rebekahh314 (1 review written)

Purchased a Duvet on 3 easy payments made the first payment and , just after we changed banks. Thought all the dd would cross over but ideal worlds did not.They wrote to me and said to change my card details which i did on line. Then i received another letter to say they could not gain payment and my account was now in the hands of a Debt Agency. I was angry and upset never been in this situation ever. Rang them waited half an hour on a Mobile they were less than happy to help sort it out . In… Read Full Review

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★★☆☆☆

“Customer care? More like "Customer? Could not care less".”

Written on: 30/05/2014

Having ordered a plant pot with 3 clematis I then waited for quite a long time for delivery;there was,at one stage,no sign of my order on my account. Tried to contact the Customer care department several times,on several of given numbers,gave up eventually and emailed them. Reply came back and suddenly my order details were available to see in my account. Eventually,the order arrived. Plants looked OK; a saucer which presumably goes under the pot was smashed up - not surprisingly,as it is a… Read Full Review

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★★★★☆

“will get worse with new presenter from bid tv”

Written on: 28/05/2014

I have never had any problems sending items back, had a few face creams that did nothing at all and always got a refund and had other items I have kept but to my shock and horror I saw the man from bid and pricedrop presenting, i dont think he fits in and now I think ideal world will go down and will end up looking cheap like the aforementioned channels. His style is not right for idealworld and is more like the man trying to sell from a market stall. I had to switch channels when he was… Read Full Review

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★☆☆☆☆

“Non delivery of bulbs”

Written on: 21/05/2014 by maddib1 (1 review written)

I ordered 200 bulbs (100 bulbs, buy one get one free) on the 29/04 and was told it would take 5 days for them to reach their couriers followed by another 10 days for delivery. I phoned on Monday to find out why they had been delayed in being delivered and was then told by their call centre worker in India that a full refund would be applied to my account and I would have to reorder the bulbs. The lady I spoke to couldn't seem to understand and give me a straightforward answer to my question… Read Full Review

Bubbles.babe46's Response to maddib1's Review

Written on: 30/05/2014

Unfortunately,my sentiment also,regarding the customer services personnel - they simply do not comprehend questions. They are lovely,try to be helpful,but at times they appear to read from a script.
Give me QVC,any time.

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★☆☆☆☆

“Only order what I know is safe”

Written on: 20/05/2014 by HillaryAtkinson42 (1 review written)

If I want to have a laugh I go into any,s shows. Lol. He thinks he is something special and so do I a special Pratt lol The whole system is a joke, but it is a comedy so sit back and laugh at them like I do … Read Full Review

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