Ideal World Reviews - www.idealworld.tv

★☆☆☆☆
1.1 / 5
870
7% of users recommend this

Summary

Ideal World is a television shopping Channel. You can buy things by phoning up when they show something you would like on the TV. You can find it on Freeview Channel 22, Digital satellite Channel 634, and NTL Channel 855. If you have bought anything or just enjoyed or hated watching the Ideal World shopping Channel then write a review.
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Latest Reviews

★☆☆☆☆

“CLOSE THEM DOWN”

Written on: 21/07/2015 by Hughc41 (1 review written)

This Company should be taken off air as their customer services is the worst ever. Not only are they based in India and to understand them is difficult to say the least, you end up paying a fortune on telephone bills and still don't get the information you called about. On purpose they keeping you hanging on racking up your telephone bill, not theirs, maybe they get a bonus for doing this. My first encounter was last year when I wanted to send a large bulky item back as it did not work… Read Full Review

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★☆☆☆☆

“Horrible Company”

Written on: 17/07/2015

I am absolutely disgusted by this company. I was a customer for many years spending thousands of pounds with this company. I dealt with missing items, some of which I finally received after many phonecalls at great cost to me due to this company charging high phonecall rates and not being quick or helpful in dealing with the simplest of complaints. I also had a membership fee for their Create and Craft department taken without my permission. I discovered this only when months after they… Read Full Review

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★☆☆☆☆

“Horrible Company”

Written on: 17/07/2015

I am absolutely disgusted by this company. I was a customer for many years spending thousands of pounds with this company. I dealt with missing items, some of which I finally received after many phonecalls at great cost to me due to this company charging high phonecall rates and not being quick or helpful in dealing with the simplest of complaints. I also had a membership fee for their Create and Craft department taken without my permission. I discovered this only when months after they… Read Full Review

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★☆☆☆☆

“I purchased tools that did not arrive”

Written on: 13/07/2015 by Estrellac79 (1 review written)

Unfortunately I cannot give this company a rating as they integrally dishonest! false statements regarding delivery, costly phone calls being told lies that I had refused delivery from there couriers Hermes. I only wish that I had read a review of the company before I purchased. P.S. I had to give a 1 star rating otherwise it would not get published, i don`t know why there is no minus star ratings?… Read Full Review

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★☆☆☆☆

“Bandits”

Written on: 09/07/2015 by 418Thornton (1 review written)

Bought a xhose june17 14,ceased functioning last weekend June 2015.company not interested in my complaint at all.These people should wear masks as they are nothing short of bandits.As far as I am concerned they have stolen my £80!Cant believe the number of complaints on this site and that they can still be in business,will never use them again and advise others to follow suit… Read Full Review

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★☆☆☆☆

“Worse than bad”

Written on: 01/07/2015 by MorganMcConnell (1 review written)

Horrible service! Appalling delivery services! Never again. … Read Full Review

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★☆☆☆☆

“No after service ”

Written on: 17/06/2015 by Cedric499 (1 review written)

after buying a Dell Laptop last February 2015 and the faults not manifesting themselves until after the 2 week returns/refund policy, I would never buy from any TV channel ever again. The emails when they decide to contact you just ask you to return it WITH a back up disc and they will send it to their engineers.!! For another £60 I could have bought a brand new Acer laptop. How stupid am I. This lap top is incredibly slow. The only way I can discribe it is like having a brand new car with an… Read Full Review

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★☆☆☆☆

“Terrible”

Written on: 12/06/2015 by Gmarillion (1 review written)

Got laptop laptop said on screen counterfeit copy of windows Indian call centre 10 a minute.avoid… Read Full Review

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★☆☆☆☆

“Never Again!”

Written on: 10/06/2015

My order arrived smashed to pieces. I rang customer services immediately, which was India. I could hardly understand what the operator was saying, but managed to convey that my items were in a totally unusable condition. He promised a replacement would be shipped within 7-10 days. That was over a fortnight ago. I've been emailing Ideal World for an update and explanation but they just ignore them. Clearly, they had no intention of replacing my items but I'm not letting it go. They have no… Read Full Review

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★☆☆☆☆

“Be very carefull ordering from ideal world”

Written on: 04/06/2015

I placed an order on the 25th May for items to the value of £56.00 plus p&p I received an email to say they would arrive by the 1st of June. My parcel did not arrive so I rang them the call cost me 10 pence per minute after 15 min I was told my items were out of stock so I would receive a refund in 10 days, why would any respectable company take the money when the items were not available on their website the goods were in stock ,what made me more angry I wasn't notified about this I had to… Read Full Review

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★☆☆☆☆

“TERRIBLE”

Written on: 02/06/2015 by cdunne14 (1 review written)

I purchased a hose from Ideal World, after one use the valve on the hose broke resulting in burning the motor out of my jet washer because no water was flowing through the machine. I called customer service (in India) and was told they would try and repair it within 20 days. Absolutely ridiculous comments from the customer adviser telling me to use a watering can until the hose was repaired. Do not buy from this company quality of goods is very poor and customer service is non existent. After… Read Full Review

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★☆☆☆☆

“ Delivery service was appalling. Give the drivers...”

Written on: 22/05/2015 by Dabid (1 review written)

Van driver 95/drop 36, C round. This driver needs to take lessons in dealing with customers. I class a 45 second delivery as disgusting. Ideal! You have been let down badly by your delivery service. Last time I buy from you. D Mellor. … Read Full Review

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★☆☆☆☆

“Be Warned!! Before you purchase from them!”

Written on: 22/05/2015

I bought a steam generator iron last march which was faulty and was sent back and replaced 26/6/14. This is now pouring water out of steam holes. I contacted customer services to replace this only to be told that the warranty starts on day of original order! Therefore this iron does not have a full years warrant If you are going to return a faulty item DO NOT ACCEPT A REPLACEMENT. If you must have the item then GET A REFUND AND THEN REORDER. Disgusting service and pricey call centre… Read Full Review

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★☆☆☆☆

“Flexi pay on two items but full amount taken with no...”

Written on: 20/05/2015 by DominiqueFrost (1 review written)

Firstly I purchased a dress and Hermes left a card stating thrown over my back garden gate. Garden gate does have access to anyone plus on day in question it had been raining plus there was lots of black sacks, wood, garden rubbish and other items that was against the back gate in order for my handyman on that day to dispose of. Was on flexi pay and I requested this I have done in the past on this site and other shopping channels but for some reason whole amount taken. Secondly purchased a… Read Full Review

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★☆☆☆☆

“Absolutely Useless”

Written on: 13/05/2015 by firbob (1 review written)

I bought the vax vac and steam mop on the easy payment it was sent to the wrong address.I made arrangements to get it picked up and get a refund . its was picked up on the 14th of april after numerous phone calls they finally said it had arrived at the warehouse on the ist of may the day after I was told it arrived they proceeded to take another £33 from my account not happy… Read Full Review

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★☆☆☆☆

“Due to damaged to my debit card i had a replacment, i...”

Written on: 06/05/2015 by 13keegan (1 review written)

Due to damaged to my debit card i had a replacment, i did not know to inform them i missed a payment unknown to me (i know my fault ) however i received a DEBT COLLECTORS LETTER and a missed payment letter when i took it with customer services @10pence per min i felt the opperator held me on the line for near 1hour PLEASE do not use this company as they COULD cause you to GET A VERY BAD CREDIT RATING … Read Full Review

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★☆☆☆☆

“DISGUSTING LIARS ”

Written on: 06/05/2015 by avensis10 (1 review written)

I had difficulty with plants last year after many phone calls & buck passing eventually I received my order containing totally dead plants I contacted co many times was asked for proof I sent them photographs took over a month to get a refund I have since been contacted many times to give them a second chance eventually but sadly I relented ordered off tv told plants would reach me in 3-5 days not true so ie mailed them no reply I phoned & was told they meant 14 working days not true could I… Read Full Review

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★☆☆☆☆

“No delivery no one knows where product is ”

Written on: 05/05/2015 by Wilson379 (1 review written)

I ordered nutribullet on 25 th April was tracking it then Hermes kept saying no such number now it keeps saying out for delivery but I've still not got it I'm cancelling tomorrow the other 2 payments for this item and I will never shop again with you and I wish the people on the phone would stop telling lies… Read Full Review

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★☆☆☆☆

“Why never to use ideal world! Be warned!”

Written on: 01/05/2015 by BartATT (1 review written)

Today waited all day for a parcel to arrive byHermes, I never left my property.i found a note through my letterbox to say sorry I missed you. They never rang the doorbell! I bought a sitNcyce and a screw was missing, it cost me a fortune on the phone call but they said they would send it, but it was never received, similar, I ordered a vibrapower belt, which was faulty, so they asked me to send it all back. When the replacement arrived the extension belt was missing, again an endless call… Read Full Review

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★☆☆☆☆

“Worst experience ever”

Written on: 30/04/2015 by Ashtyn1953 (1 review written)

ordered two memory foam mattresses. Two were sent to my Hermes but apparently sent straight back as both mattresses had one barcode and not two separate barcodes as required. Ideal world the sent another two with yet again one barcode and yet again they were sent back. Finally one mattress arrived however the invoice stated the quantity was two. Phoned Hermes who stated only one had been sent. Phoned ideal world who said another was on its way. This never turned up and after three phone calls… Read Full Review

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