Dunelm Mill Reviews
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From 3 ratings and 29 reviews
59% of users recommend this product
Average Ratings for Dunelm Mill
- Quality of service
- Layout of shop
- Value for Money
- Reviewer Ratings
- Overall Rating
29 Reviews For Dunelm Mill
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Guest 3rd Nov 2009
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Attempted to order curtains and blinds to be made. Shop states that orders would take 4 weeks. Took 3 months and still wrong.
1. They said they used my material for someone elses order
2. The next order got lost in transit.
3. Final order had an extra blind and no blinds that matched what we had ordered.
4. Staff promised to return phone calls and never did.
5. manager attempted to avoid contact with us and went back on a verbal agreement he had made with us.
- Read Guest's full review and ratings (81 words)
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Guest 26th Aug 2009
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I recently visited the blackpool branch of dunelm mill on Squares Gate retail park. I found the store very clean and tidy and had a warm welcoming and loved look about it. I was in the store about 2 hours and I managed to find everything I was looking for and came away with everything i needed the bedding department was very busy and everything i wanted for my bed was in stock and avaliable on the shelves. I then went over to the curtain department to find some curtains to match this bedding whe ...- Read Guest's review (211 words)
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Guest 23rd Aug 2009
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I visited the Blackpool branch of Dunelm Mill on the Squires Gate estate.
The service was abysmal. I needed help selecting a suitable fabric but the assistants had no knowledge of the stock.
The service was slow and the assistants attitude was a disgrace. The assistant was uncooperative towards an elder member of staff at which I was disgusted. A couldn't care less attitude is not what I expect in any store.
I will never visit this store again. As it was late in the day when I visited it was ...- Read Guest's review (126 words)
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Guest 14th Aug 2009
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My experiances of Dunelm Mill are that they are extremly helpful and the mechandise that they sell is very high quality and reasonably priced. Furthermore I enjoyed the experiance of shopping there because of the staff's knowledge of the products and also the customer service was second to non. I personally believe that Dunelm Mill is "Simply Value for money". I also am extremly happy that they have one so near to my hometown of Blackpool. I recomend this shop to everybody and anybody who is loo ...- Read Guest's review (124 words)
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Guest 7th Aug 2009
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Very Very dissapointed!! I ordered curtains in May this year!! They were made to the wrong measurements, I am still waiting for them!! No apology no phone call, quite frankly 'no customer' service.
- Read Guest's review (33 words)
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Guest 24th Jul 2009
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I have ordered blinds online. One arrived damaged. It took a week for it to be collected and Dunelm Mill will not send out a replacement until they received the blind. The blind was collected on Tuesday and on Friday they tell me that they will process the order on Monday and I may recieve it by the end of next week.
The customer services are not helpful. The company does not seem to care that they delivered damaged goods, they just follow the company line that replacement goods cannot be dispat ...- Read Guest's review (132 words)
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Guest 10th Jun 2009
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BEWARE - If you have to deal with dunelm mill office of 'customer services' and have a problem, then be prepared for a never ending story of grief.Curtains made wrong - not to spec of order - they argue and refuse & just repeat the same sentence on the phone in circles. Won't put you through to the last person you spoke to. Continually tell lies. Will not confirm anything with you on the phone.Awful - and I mean awful service.- Read Guest's review (93 words)
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Guest 1st Jun 2009
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For yearsI have shopped at Dunelm in Loughborough, and more recently in Nottingham and have always found their staff helpful, and the goods very good value. The sewing and fabrics area is very good. Maybe not everyone's shop, but I love browsing around.- Read Guest's review (59 words)
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dawnt1806 30th May 2009
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I purchased a Magneto lamp from the Dunelm Mill Maidstone store just over two years ago but only now needed to replace one of the halogen bulbs. On trying to remove the glass cover, it completely shattered in my hand, scattering shards of glass everywhere. I have a 17 month old daughter so this was just not acceptable. I called the store and was told someone would call me back. They didn't so I took the lamp back to the store complete with the receipt. The store manager was called and I exp ...- Read dawnt1806's review (189 words)
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colpat 29th May 2009
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i emailed the customer services of dunelm mill to find out if a certain item was in stock, was told they dont have this information.
i asked if i could order online, and was told the item couldnt be ordered online, i phoned the 0845 number and asked if i could order it, was told yes no problem.
so what is the answer can you order deck chairs for home delivery or not. there was a lot of conflicting information.
although they are willing to accept your order and card details without knowing if t ...- Read colpat's review (104 words)
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Guest 13th May 2009
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Dunelm Mill has fantastic products at fantastic prices. Large selection of products, good website.- Read Guest's review (19 words)
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Aardvark1000
18th Apr 2009
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Dunelm Mill has a good range of products
Very good prices
Stores can get busy at weekend
Fantastic stores and nice website- Read Aardvark1000's review (22 words)
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Aardvark1000
16th Apr 2009
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Ordered a beanbag from their website www.dunelm-mill.co.uk and this was delivered quickly and well packaged. excellent quality product.- Read Aardvark1000's review (40 words)
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hady 20th Dec 2008
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I have shopped at Dunelm since they first opened, both at Rotherham and at Chesterfield. I bought at both stores and purchased everything for my new house there. Both stores are brilliant for all sewing needs, and I also use them a lot for costume materials. Staff are helpful, pleasant making the buying experience there very good. Thank you Dunelm.
Brilliant shop, looking forward to the sales.- Read hady's review (96 words)
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diana kilshaw 28th Nov 2008
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I have shopped in my nearest town, Rugby, for the last 10-11 years and have often made the trip into Rugby specifically to visit Dunelm. I have almost always found what I required and the staff have been helpful and knowledgeable
a store which has a wide range of items but which also retains staff who know in detail what they are selling.- Read diana kilshaw's review (64 words)
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Guest 24th Nov 2008
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See Good Points. Have sent letter to Dunelm Mill at Birkenshaw Estate praising all staff. Have also spoken to Manager re this.- Read Guest's review (36 words)
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Guest 12th Nov 2008
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Went to my local store in scunthorpe and was most upset they had changed the store totally. when i asked a member of staff a question she was not very helpfull at all. myself and my daughter shopped there quite alot when she moved house getting things she needed but after our last shopping trip have both said we will not be going again. The staff seem to me have no customer service at all.- Read Guest's review (75 words)
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Guest 8th Oct 2008
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Shopping there is pleasurable enough, but I wouldn't recommend ordering from them. I had to wait much longer than expected for my order. I found the shop layout confusing, as each department blends into each other. Does not have specific boundaries to departments.- Read Guest's review (71 words)
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dpass1 5th Oct 2008
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Dunelm Mill - Only one vertical blind in, told have this we will be having plenty in the following week. We will order the other four that you need. That was SEVEN weeks ago and still haven't received one. Received no phone calls off them, only got the other blinds because we called in on the off chance.- Read dpass1's review (68 words)
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Guest 10th Sep 2008
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At Dunelm Mill I have experienced good service, polite assistants, good selection of most items,
good quality for money.
Always a pleasure to shop here, unfortunately I always buy more than I intended, but, never made a bad choice.- Read Guest's review (47 words)
Web Links
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Dunelm Mill Review - Interior Design / Home Furnishing Stores.
Dunelm Mill in Interior Design / Home Furnishing Stores / High Street Shops reviews at Review Centre. Review of 154333 ... Tira Mi Sue's Review of Dunelm Mill ... Top Interior Design / Home Furnishing Stores
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Dunelm Mill Review in Interior Design / Home Furnishing Stores at
Read Trusted and Unbiased reviews of Dunelm Mill in Interior Design / Home Furnishing Stores Compare Dunelm Mill in High Street Shops at Review Centre. ... ; Dunelm Mill has a good range of products;
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Dunelm Mill Shop - Bordesley, Birmingham - Soft Furnishings - Qype
I could spend hours in Dunelm Mill stores and therefore quite a bit of money, although most items are so reasonable you would be hard pushed ... Fragile design 0.6 km ... Interior Designers in Birmingham
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Home Accessories And Soft Furnishings in UK. Find UK Home
We offer a fantastic interior design and furnishing service for domestic and commercial customers throughout Stoke. ... Vezways Furnishing Stores ... Dunelm Mill Shop
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Ufindus Sitemap - Soft Furnishing Shop
Jewels Canley Interiors is a Cardiff based company offering a comprehensive array of services including upholstery, interior design, soft furnishings, home accessories and much more. ... Ponden Mill
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Furniture & Home Furnishings Stores Press Releases and News - PR.com
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Soft Furnishings - Retail A-Z Listing Results Page
Dunelm Mill Shop; Classification : Soft Furnishings - Retail; Suffolk Retail Park, London Road, Ipswich, Suffolk, IP1 2EJ. Tel : 01473 252277; ... House & Home Interiors; ... Maggie's Country Design;
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