Haven Holidays, Allhallows Reviews
Latest Reviews
★★★★☆
“Great time, Great Park, Great Caravan”
Written on: 16/05/2013 by jimchampion
I have just returned from a week holiday with my Partner and my dog and really wanted to write a good review after reading many not so great reviews. I'm not sure what the park was like in the past but I want to assure anyone wanting to go that I didn't experience any of the adverse things that other people did. The location of the caravan was great with views over the estuary which was very pretty in the evening. It didn't have decking or a patio table (which would have been great) but... (read more)
★☆☆☆☆
“Talk about Basil Fawlty!”
Written on: 10/12/2012 by pandorasbox
This place is so bad that we just had to laugh! I will not bother to write down my list of complaints as they are very similar to many of the others listed here. I will just concur that in my opinion it is the worst caravan site in Britain. What really made our day was the manager.He was as about as helpful and efficient as poor old Basil himself. So don't complain to the manager because you will not get anywhere but you may split your sides laughing. (read more)
★☆☆☆☆
“Hell Hole Disaster”
Written on: 09/12/2012 by Sarahmanda (1 review written)
We went to Allhallows in October 2012.It has taken me until now to cool down enough to write a fair review. The whole thing was a shambles.We did not expect great weather but had hoped for a quiet relaxing time by the sea'Having paid a bit extra for a luxury caravan that allowed us to book in at 2pm we were horrified to find that it wasn't ready and that we would have to wait until 4pm.Not a great start but things got even worse. ... (read more)
★☆☆☆☆
“A definite no go area”
Written on: 13/09/2012 by Sadholidayman (1 review written)
What can we say? If it wasn't so sad it would be a joke. This is not a holiday destination unless your idea of a holiday is dirt,filth dog's mess,drunkeness and noise.That is not to mention the overpriced pub and shop the "Muppets" who pretend to be staff and the complete lack of facilities. There is not even a toilet block on site so that every time you need a wee you have to take a long track back to your caravan. I took my disabled wife and 3yr old daughter for an end of season 1 weeks... (read more)
★★☆☆☆
“Owners Review”
Written on: 24/05/2012
We own at Allhallows and each year this Park depreciates but the fees go up. In high season this Park is noisy and full of dogs. It has become shabby and neglected. The only thing we actually like about this Park is our caravan and the great view across the estuary. The roads are full of pot holes and are dangerous. Speeding traffic, dogs off lead, and dogs mess are ongoing problems yet nothing is ever done to improve these issues. The General Manager talks a good talk, but no action!! If... (read more)
★★★★☆
“Pleasantly surprised!”
Written on: 21/05/2012 by natsa
I had been to Allhallows many years ago and had loved it, but had read so many bad reviews that I was slightly concerned that we had booked to go with our 2 girls, both under 5. We went for 7 days last week, and we loved it!!! We arrived early, but they took our number and rang us when our caravan was ready(literally 10 mins after arriving) they also upgraded us for free!! Which was lovely! So we were in a Prestige caravan....and it was amazing!! Every member of staff we encountered through... (read more)
★★☆☆☆
“I wouldn't go back if they paid me”
Written on: 16/05/2012 by shirlyn
When we arrived the accommodation had a poor smell. Later, when we was ready for bed the first bed had hair in it and the second room had aduvet with a big burn in it the size of a saucer. We was very disappointed with the quality of the caravan also. It was freezing inside the caravan, so we rented an addtional heater. When went to use the heater it didn't work. The activities and entertainment was poor. Anything the kids actually wanted to do cost most. My advice is forget Haven and go... (read more)
★☆☆☆☆
“Nooooooooooo!Nooooooooooo!Nooooooooooo!”
Written on: 07/05/2012 by Quizmouse
What a very sad place to visit.We have just come back from what I can only describe as a nightmare.We went out of season and during school times to get a nice peaceful break.We paid for a top of the range caravan and I admit that although overpriced it was quite acceptable.Most of the time it rained and I know that nobody can be blamed for that but the place did turn into a quagmire. My biggest complaints are against the noise and overpricing.During the day it was reasonably peaceful... (read more)
★★★★☆
“sunniest corner of kent”
Written on: 30/04/2012 by cazza1978 (1 review written)
haven has plenty to do for children with a nice relaxed feel. entertainment of an evening is in a comfortable setting amongst friendly people. Golf coarse is a must with beautiful views and the indoor swimming pool is a warm bath whilst the out side pool on a sunny day is close to being abroad. Out side the complex are some fun places to visit and location is 40 mins away from central london for the olympics this year. We own a caravan here that is of a very high standard and are willing to... (read more)
★☆☆☆☆
“Give up hope all ye that enter here”
Written on: 04/02/2012 by deetee23 (1 review written)
Unfortunately Haven will be re-opening this site again in March.Unless there have been great improvements since the end of 2011,there will be once again many sad holiday makers. Beware of high prices.poor food and substandard caravans. A great region for exploring Kent and its many attractions. A sad dirty place to stay.Allhallows has little to offer in itself.Haven's amenities are poor and the so called beach disgusting. If you stay on site take a full wallet and plenty of... (read more)
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Showing 1 - 10 of 46 Reviews
★☆☆☆☆
“Poor Management”
Written on: 07/01/2012 by advisory (1 review written)
Because this caravan site is situated in a somewhat deprived area of the Medway Towns I do not think that it is the greatest place to spend a holiday. We went there for a week in September 2011 and were not very happy at all. It is certainly not a place where you can sit on a sandy beach and enjoy the sea.It is merely a mass of stones,rocks and rubbish. It may be ok for the youngsters as there are open spaces,amusements a football pitch and tennis facilities.Children can easily get bored and... (read more)
★☆☆☆☆
“Impossible to describe it was so bad”
Written on: 06/01/2012 by Hoppy33 (1 review written)
This is the worst value for money holiday? that we have ever visited. The beach is nothing more than a mud bath and you need a telescope to view the sea (river) when the tide is out. We took our two young children to visit the entertainments area but the noise was absolutely deafening and we stayed there for less than five minutes. The whole complex is very expensive and the facilities poor. If you decide to eat in the restaurant I suggest that you take a sick bag with you you'll need it. If... (read more)
★☆☆☆☆
“Speechless”
Written on: 04/01/2012 by Genuine
I do not normally write reviews because everything is down to individual taste and experience.However not only myself and family but also other people to whom I have spoken have found that Haven at Allhallows is probably the worst holiday experience that one can envisage. Therefore I feel it is my duty to publish my findings. The site itself is disgusting.My local rubbish tip is cleaner.The so called beach is nothing more than mud pies,litter and dog poo. It is noisy,expensive and in the... (read more)
★☆☆☆☆
“Very poor caravan site”
Written on: 23/12/2011 by proboossus (1 review written)
This is the most disgusting caravan holiday site the we have ever visited' It is advertised as Allhallows on sea.There is no sea!It is located on an estuary.The tide goes out for miles and all you get is mud flats.There is no beach just a mixture of stones and rubbish.The site is located at the end of a long narrow country lane just off a very busy approach to Grain power station which is heavily trafficked. Off site there is nothing but a few local shops a pub and a take away. On site the... (read more)
★☆☆☆☆
“Please do not go there”
Written on: 26/11/2011
We have had caravan holidays for many many years and have enjoyed most of them.Haven at Allhallows has been the worst ever. The beach is not a beach but a pile of pebbles littered with rubbish. The so called entertainments area is small and the noise is deafening. The shop is overpriced and the assistants? totally disinterested. The pub/restaurant offers poor food,warm beer and most of the menu when we visited was "OFF" At night we could not go out because of the drunks. Parking is poor and... (read more)
★★★★☆
“Nice holiday park, friendly staff.”
Written on: 09/09/2011 by wymondhamboy (3 reviews written)
Have just returned from a nice weeks holiday at Haven, Allhallows. Caravan was nice, clean and fully equipped, however was the furthest away from the entertainments complex as was possible. Didn't eat in the restaurant or Papa John's Pizza so cant comment, although the food I did see looked very nice. Indoor pool looked nice although quite small, but again I cant comment as we didnt use it. The Live Lounge was very small considering the amount of caravans on site, however as it was just... (read more)
★★★★☆
“After arriving at Allhallows campsite, we went to...”
Written on: 24/05/2011
After arriving at Allhallows campsite, we went to reception and our was greeted by very polite staff, our caravan was ready on time.We had a platinum range, which i was expecting high standard's, it was clean but i had stayed in a prestige caravan before and thought that was alot better. After a few hours of being there was a terrible smell, turned out to be a bird's nest in the caravan vent in the kitchen, reported to reception and a few hour's later someone did sort the problem, the only... (read more)
★☆☆☆☆
“The worst Haven site I have ever stayed on. Took my...”
Written on: 02/02/2011 by cleverbooker (1 review written)
The worst Haven site I have ever stayed on. Took my 2year old to see the kids entertainment one evening and they decided not to bother as there was only 4 children watching! She was gutted! (read more)
★★☆☆☆
“the beach needs a good clean up . More entertainment...”
Written on: 10/01/2011
the beach needs a good clean up . More entertainment would be good but not so loud it hurts your ears. Money must be raked in but there is not much to show for it. There is a distinct lack of care and attention here and it needs a rethink on where caravans are situated and what needs cleaning up. At times it looks an unsightly mess. (read more)
★★☆☆☆
“my mum and dad use to own a caravan on this site about...”
Written on: 03/11/2010
my mum and dad use to own a caravan on this site about 3 years ago, so we decided to go back for halloween this year as we knew that we use to enjoy coming here, but what a huge disappointment the food was terrible, the staff were slow and just seemed like they did'nt want to be there, the entertainment for halloween was shocking and thats the main reason why we went, the actual campsite and caravan was good,daytime activities ok but the rest was very poor, if u decide to go here take your... (read more)
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Showing 11 - 20 of 46 Reviews
★★★☆☆
“When we arrived we had read reviews and expected the...”
Written on: 01/11/2010
When we arrived we had read reviews and expected the worst. Checked in at reception and staff were very polite and more than helpful.
Caravan was a 3 bed instead of a 2 bed so was a bonus, was clean and in good working order. Bed linen did not arrive until 11.45 pm but they were apologetic. Noticed our fridge wasnt working so reported it in the morning and they replaced it within an hour - impressed!
The funstars were great - kids loved them and adults loved them. More staff needed at the...
(read more)
★☆☆☆☆
“absolutely poo holiday DONT GO TO ALLHALLOWS there...”
Written on: 28/10/2010
absolutely poo holiday DONT GO TO ALLHALLOWS there caravans filthy we all came home with flea bites.. entertainment rubbish, the shop on site over priced staff miserable..in the middle of no where,basically terrible.. (read more)
★☆☆☆☆
“Just returned from a weekend at All Hallows our...”
Written on: 20/09/2010
Just returned from a weekend at All Hallows our caravan was great but it did cost us £50 to up grade as it was cold and we wanted heating, it was nice and big with 3 bedrooms and almost new so no problems with the van...But the rest of the complex was total poo we were so disappointed as my son and his kids had been to the orchards which they loved. The entertainment on the fri night a live band which was very good and we enjoyed but saturday night the band was terriable better singers in... (read more)
★★☆☆☆
“ ”
Written on: 19/09/2010 by jmk210884 (1 review written)
Arrived at the site. Allhallows Haven and was instantly disappointed, it in the middle of no where. We arrived at 2 and wasnt allowed into van til 4 so we thought we would go shopping, the nearest supermarket is 30mins away. There was a shop onsite but not great selection. When we got into van, the shower head was held together with tape, the wall paper was ripped and carpet was filthy...cigarette burns and unidentifiable stuff. It was cold so we thought we would lift the gas fire...it...
(read more)
★★★★☆
“We have stayed at quite a few Haven holiday parks. I...”
Written on: 02/09/2010
We have stayed at quite a few Haven holiday parks. I must say the staff at Allhallows were by far the nicest and most polite ones i have dealt with.
The caravan we were allocated was fantastic and we have booked to go again in October. My husband and are are in our 30's and our children are 6, 5, and 11 months.
(read more)
★★★★☆
“we are just back from a lovely short break at...”
Written on: 03/08/2010 by suzy mac (1 review written)
we are just back from a lovely short break at Allhallows, was a bit warey after reading all the bad reviews bofore i went but glad i went to make up my own mind.we always go on caravan holidays and this time we gave the sun vouchers a go. we were not disapointed,i payed for a deluxe caravan and it was amazing! the only down side was that i had payed for the beds to be made up and they werent but after i complained at reception 2 lovely ladies came and within half an hour and made them up.the... (read more)
★★★★☆
“Had second thoughts about going since there were many...”
Written on: 22/06/2010 by hk2929 (1 review written)
Had second thoughts about going since there were many negative reviews. However ours turned to be good and had a good time. Need some maintenance in the surrounding areas. (read more)
★☆☆☆☆
“Just got back a day early from a week's hols at Haven...”
Written on: 04/06/2010
Just got back a day early from a week's hols at Haven Allhallows. Couldn't take any more so came back early. Caravan was meant to be prestige - what a joke. It was filthy, tv was tiny despite the pic on website, rooms were so small I had to walk sideways all week but the worst thing was the smell in the caravan - combination of cigarettes and cheesy feet - seriously lived in. We had to get the carpets cleaned as our baby has just started crawling and it was filthy and covered in fag... (read more)
★☆☆☆☆
“Have you ever seen the crappy movie with Tom Hanks;...”
Written on: 20/04/2010 by vicki8609 (1 review written)
Have you ever seen the crappy movie with Tom Hanks; Cast Away? Tom's a survivor in a FedEx plane crash and lives off the fat of the contents for a couple years. He goes a little nutter-butter and starts talking to a volley ball? Well, Allhallows pretty much mimics this experience, if Tom were on that site the same weekend as us, I'm sure as hell he'd have a full Moses beard within an hour! Much like Cast Away, our plane of joy and hope soon came to a crash landing when (through the... (read more)
★★☆☆☆
“The best but WORST holiday i have been on. If it...”
Written on: 20/04/2010
The best but WORST holiday i have been on. If it hadn't been for the entertainment we made ourselves, this holiday would have been awful.
After a 4 hour drive and bad communication between Haven and The Sun Holidays, we were miss informed by a member of staff dressed as a clown??? and then shouted at by a customer relations manager who informed us our booking was cancelled and that we could have a disabled caravan for an extra £114.
The park is over looking a muddy doc and placed in the...
(read more)
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Showing 21 - 30 of 46 Reviews
★☆☆☆☆
“Do not even consider this site, it is utter shambolic....”
Written on: 19/04/2010
Do not even consider this site, it is utter shambolic. We booked a Friday to Monday break through the Sun's £9.50 holidays. We received a letter from the Sun stating that further luxuries like bed linen were available at extra cost but we wanted to bring our own so ignored the letter. When we arrived at the site on Friday morning we were told that our stay had been canceled because we failed to pay for an OPTIONAL cost. We were spoken to horrifically by untrained customer relations staff and... (read more)
★★★★☆
“Eight of us had Superior Plus caravan Friday to Monday...”
Written on: 19/10/2009
Eight of us had Superior Plus caravan Friday to Monday in October. Cannot fault the customer service and contact before our visit, even enabling us to check in as soon as we arrived (midday) as we were going to a wedding and had to leave at 1pm.
All beds were made up, our caravan was very comfortable and clean.
Only one problem was we only had 5 pillows between the eight of us, but was quickly put right next day after visiting Reception. We were asked how many more we wanted and they were...
(read more)
★☆☆☆☆
“Nice comfortable caravan (superior), lifeguards do not...”
Written on: 16/08/2009
Nice comfortable caravan (superior), lifeguards do not adhere to rules of the complex and pool, rubbish bins overflowing and some staff rude and dis-interested, and "doorstaff" consuming alcohol whilst on duty!
Outside pool murky with rubbish (clumps of hair and tissue on the bottom)Booked as a last minute four day break but wanted to come home after two.
Certainly wouldnt recommend Haven Holidays, Allhallows to anyone!!!
(read more)
★★★☆☆
“We have just returned from Allhallows. After reading...”
Written on: 07/08/2009
We have just returned from Allhallows. After reading some the reviews prior to our trip we were a little worried. We needn't have been. Yes the club was small for the amount of people and the loos were untidy (due to unclean holiday makers) which was quickly rectified once we brought it to the attention of staff, but the caravan was nice, clean and the bedding in our caravan was new. The kids enjoyed the pool and crazy golf, they had their own bikes and were safe to ride around in close... (read more)
★☆☆☆☆
“Not a great experience at all at Allhallows. The site...”
Written on: 25/05/2009 by Disappointed2
Not a great experience at all at Allhallows. The site is not well looked after, half the arcade machines don't work, food, toilets. It wasn't great at all. (read more)
★★★☆☆
“i think that Haven Holidays, Allhallows is an alright...”
Written on: 15/02/2009 by raasboy
i think that Haven Holidays, Allhallows is an alright park but compared to haven other parks its o.k! The show bar is very small. i think that the whole of complex should be extended though NOT MUCH TO DO FOR 12 TO 16 YEAR OLDS me as a owners child i think its rubbish this is mys familys 22nd year at allhallows and the entertainment seemed to me to be quite poor last year 2008 but it might get better this year 2009 dont know! / the park could be a lot better as in for 12 to 16 years and to... (read more)
★★★★★
“Good, clean areas, friendly staff, caravan very clean...”
Written on: 21/10/2008 by skins8
Good, clean areas, friendly staff, caravan very clean although bedding looked a bit past its date, new bedding please, bradley bear my favourite, I am an oap but thought he was great, dining area very nice and food very good and lots of it, price between 3 and 5 oclock cheaper, very good idea. My one bad point is we asked for a caravan near the amenities as one of our party has had a stroke, our caravan 5 minutes walk but not when you have trouble walking it was 15 minutes for us or use... (read more)
☆☆☆☆☆
“Beer cans, broken glass, rubbish & cigarettes all over...”
Written on: 10/10/2008
Beer cans, broken glass, rubbish & cigarettes all over the place! Sticky sweet in the pull out bed. Mosquitoes. Sticky cutlery in the grubby, dated, bare, bland caravan, and that was the PRESTIGE! It was nothing like the web site or brochures. Unhygienic, filthy, poor facilities. Surprised we did not have to pay for soap (if there had been any) in the public toilet in the bar area! Then why you try and complain, they are rude, saying "no body else has complained". I wish I had £1 for... (read more)
☆☆☆☆☆
“Very bad entertainment, site is full off contractors...”
Written on: 16/09/2008 by caravan allhallows
Very bad entertainment, site is full off contractors living in vans, when its meant to be holiday site. Very bad customer care for people who buy vans they give me no help to sell my caravans and want to give you next to nothing for them they want as much money out of you owning a van as possible and in my experience there attitude is the sooner you go the faster the next one comes. I had van on site for over 20 years and lots of people have had enough of their way of running a business and... (read more)
★★★★★
“Found the site very clean, wonderful views, fishing...”
Written on: 15/09/2008
Found the site very clean, wonderful views, fishing fresh water and sea not many places you can say that. Thought food was good prices fair beer normal price, golf 9 hole, mini golf entertainment good. Could not fault the place, we were a family of 8, 2 at 45, 4 at 23 ,1 at 2 and 1 of 3 and made use of all facilities. Bad points, could not find any, on the one occasion of our 5 visits, that we complained about our caravan they upgraded us within 1/2 hour. (read more)
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Showing 31 - 40 of 46 Reviews
★★☆☆☆
“Dirty site, cigarette ends all over, staff rude and...”
Written on: 06/09/2008 by Tixylix (4 reviews written)
Dirty site, cigarette ends all over, staff rude and generally useless. The shows were very poor acting to scripted music, the only saving grace was the magician who was predictable, but the kids were entertained. Over priced stuff in the shop. Way overpriced merchandise, £4 for a plastic flashing light. Hardly anything to do on site. Activities were often called off or staff didn't turn up. Craft morning consisted of felt tips and paper. Wouldn't go ever again. Not value for money, and the... (read more)
★★☆☆☆
“I found the show bar at Allhallows too small. Not much...”
Written on: 22/07/2008
I found the show bar at Allhallows too small. Not much to do for 12 to 16 year olds. I think the price of food is too high in the food court and shop. In the pool there is no slide for older children (12 to 16 years), and for me the complex is too small. (read more)
★☆☆☆☆
“The entertainment in the evening was brilliant and the...”
Written on: 09/05/2008
The entertainment in the evening was brilliant and the caravan was clean. We spent a lot of money on our holiday because the site is so boring and it is to far away from everything. The pool is tiny, no slides for the children just a standard pool. (read more)
★★★☆☆
“All Hallows, Kent, is a great park, it is extremely...”
Written on: 10/04/2008 by PieDizzle (41 reviews written)
All Hallows, Kent, is a great park, it is extremely pleasant, clean and brilliantly landscaped with the most excellent views. The overall feel here is friendly, however reps are rarely seen but easy to get hold of from the office. This park contains a lot of things for teenagers and younger children alike. As well as providing a kids club. All Hallows is also home to a large soft play area, traditional arcades, indoor and outdoor pools, bar, fishing lake and golf course. (so this site is... (read more)
★★★☆☆
“Haven Holidays Allhallows - My holiday at Pontins was...”
Written on: 20/04/2006 by shabina khan (1 review written)
Haven Holidays Allhallows - My holiday at Pontins was ok but the rooms and tidieness could be improved. The entertainment was good for the kids. (read more)
★★★★☆
“Haven Holidays Allhallows is a very nice and pleasant...”
Written on: 07/06/2005 by staffordp (1 review written)
Haven Holidays Allhallows is a very nice and pleasant site, staff helpful, but indoor heated swimming pool tends to be too cold. Outdoor pool not open for long enough, and lifeguard lunch breaks not staggered, so (certainly in low season) you get ejected from poolside areas over the lunch period which is somewhat arciac in 2005.
Good well stocked site shop, although prices high compared to supermarkets, reasonable given distance to nearest major supermarket
(read more)
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Guest's Comment
Written on: 12/12/2011
Considered going there for Easter.This is a good review and has made me think twice