| Customer Service | 6.5/10   |
|---|---|
| Value for Money | 6.7/10 |
| Overall rating | 6.5/10 |
Full review by
Guest.
on 9th Jan 2008
User Rating : 5
Respect :
0
Good Points: citrus tree gardens was a very relaxing and friendly complex , my wife and i had a most relaxing 2 weeks there and i would recommend it to anyone wanting to chill out on holiday
Bad Points: the bad point came when we were leaveing , at larnica airport and the service we recieved there , they refused to allow my wife who had a valid ticket to board the plane, there were no cyprus paradise reps on hand , luckely another tour rep helped us from another company, even she had trouble persuading the handling company at lanica to let my wife on.my wife who is disabled had nowere to sit while it was trying to be sorted out. This last bit ruined what had been a very good holiday up to then. I WOULD NOT EVER GO THROUGH LARNICA AGAIN
General comments: I would have liked to have been told about the delays that occur when going into northern cyprus from southern cyprus which amounted to nearly the same arrival time as if i had flown via turkey
Guest.'s review and ratings | 172 words
Review by
straker
on 31st Oct 2007
User Rating : 8
Respect :
0
Certainly, I would recommend them, especially now there is a 'direct flight' to Larnaca . I have been with 4 companies, this one plus Direct Traveller are the best in my book.
straker's full review | 81 words
Review by
barcanlejay
on 3rd Jun 2007
User Rating : 4
Respect :
0
I have been using Cyprus Paradise for a great number of years and up until now I would always recommend them to friends and family. However, I had never had the misfortune of problems arising until now, this is where any company shows it's true colours.
After years of loyal service, I was not granted a reduced price on my holiday as apparently the offer I was after had expired 10 minutes before I made the call despite the advertisement being in that days newspaper. Definitely not the way to tre ...
barcanlejay's full review | 255 words
Review by
elpjx
on 7th Jan 2007
User Rating : 9
Respect :
0
I found travelling with Cyprus Paradise an absolute pleasure and would not think twice before recommending this travel agent to a friend. The hotel which we visited was The Residence at Belapais, from the first moment my husband and I stepped in the place, we could see that the week was going to be excellent. This hotel is certainly one of the most classy I have seen in my travels and the quirky design tied in with the magnificent setting make for a truly stunning hotel. In the past I have found ...
elpjx's full review | 245 words
Review by
john davies
on 21st Oct 2006
User Rating : 7
Respect :
0
We booked online with Cyprus Paradise and travelled a couple of weeks ago. We were very happy with the results. For once, the holiday was pretty much exactly as described, and we thought it was good value.
john davies's full review | 55 words
Review by
TJB
on 16th Sep 2006
User Rating : 6
Respect :
0
Cyprus is a lovely place to visit, but the Cyprus Paradise just needs the infrastructure sorting. The staff were very willing to help and they all tried very hard. The rep was fantastic when my accommodation was awful, and she moved me very quickly, and they checked that I was happy with my new accommodation.
TJB's full review | 101 words
Review by
david cheshire
on 7th Jul 2006
User Rating : 3
Respect :
0
It would be nice if both sides of the island could settle their disputes. It makes flights to Cyprus too long, and it must affect the tourist trade. We did like the island very much!
Our hotel was clean and the staff were friendly. We had a superior room with breakfast served on the balcony, with nice views and good entertainment!
Drinks were very expensive, and wine was £15 a bottle! It was our 25th wedding anniversary. They knew this but did nothing. The rep was no help either. ...
david cheshire's full review | 88 words
Review by
John Davis
on 10th Jan 2006
User Rating : 8
Respect :
0
We booked a winter break with Cyprus Paradise and were happy with this. Their staff were helpful when booking and good on holiday too. Prices were good. The flight is a little long, but crew were friendly and this would not put us off travelling again. We stayed at the Pia Bella hotel and it was as good as we had hoped for. All together and excellent experience.
John Davis's full review | 74 words
Review by
Angela2
on 23rd Sep 2005
User Rating : 7
Respect :
0
We found Cyprus Paradise very helpful, and they gave us the information we needed to choose the right hotel. All flights to North Cyprus stop in Turkey, and though you stay on the plane, this does make it a long journey, but worth it.
The hotel was wonderful, and the people were very friendly. The prices were low too.
Angela2's full review | 67 words
Review by
rabski
on 23rd Sep 2005
User Rating : 9
Respect :
0
Found the service from Cyprus Paradise very good when booking. We had a minor problem on holiday and our rep was quick to sort it out. Didn't hassle us to buy extras either. Country, people and hotel were far better than expected and value was very good too. Will use them again.
rabski's full review | 63 words
Review by
johnandgaynor
on 17th Apr 2005
User Rating : 5
Respect :
0
Cyprus paradise is one of only a few companies which provides holidays to North Cyprus. Desperately needs competition to sharpen it's act up. Prices keener then competition though.
Never asked for feedback after the holiday So you have got it instead.
Great country, great people, average tour operator
johnandgaynor's full review | 92 words | 1 comment added.
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