Caroline Castigliano Wedding Dresses Reviews

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★★★★☆
3.6 / 5
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Latest Reviews

★★★★★

“Caroline Castigliano Knightsbridge, Excellent”

Written on: 16/05/2014

I had my wedding June 2013 and getting the wedding dress was a major stress, i.e. one of the biggest decisions!! I literally went everywhere in London but fell in love with a dress at CC Knightsbridge. The service is fantastic, yes you get pink champagne on arrival as a new bride so all adds to the excitement! I found the staff very friendly, informative and kind, I also met Caroline a couple of times and she was lovely. I have to say i was very worried about going with the dress as i'd heard… Read Full Review

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★★★★★

“Fantastic experience at Caroline Castigliano”

Written on: 01/02/2014 by JuneBride (1 review written)

I bought my wedding dress 'daisy' from the Caroline Castigliano shop in Knightsbridge and I have to say the experience was fantastic. From the moment if went in with my mum and mother in law to be I felt that this was the place for me. We started with a glass of champagne and a chat about what my wedding was going to be like and the venue ect. I must have tried on 15 dresses and kept coming back to the second one I put on. The lady helping me seemed to really understand what I wanted and how I… Read Full Review

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★★☆☆☆

“Disappointing! And painful! ”

Written on: 17/01/2014 by Emilymay2 (1 review written)

I must say that the look of this shop is lovely but the experience I had there was terrible: Firstly, I had to pay a fee to try on the dresses and then they were so rude about me bringing more than two people with me to try on, though of course I wanted to bring my mum, step mum and mother in law to see my wedding dress. The staff were condescending and pushy and lots of the dresses fairly tacky looking. However they turned out to be the best of a bad bunch so in the end I did buy my dress… Read Full Review

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★★★★★

“'Beauty'”

Written on: 05/12/2013 by CCbride (1 review written)

My wedding was the end of October, and I just wish I could do it all over again, it was the most amazing day, everything I could have hoped and planned for, and lets face it there is A LOT of planning. I first went to Caroline Castigliano in the summer last year where I found Beauty, after always saying I didn't want a full skirt I knew as soon as I tried on beauty it was 'the one'. The ladies in the store where great, they listened to everything I said, ensured I had tried on all silhouettes… Read Full Review

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★☆☆☆☆

“Close her down”

Written on: 26/11/2013

I bought my wedding dress from CC and had a terrible experience. Despite having involved solicitors she has treated my mum and I terribly. My dress had to be remade on the Wednesday before my wedding which was on the Sunday. I did not get to try it on until the Friday morning and even then they took it away for further alterations. Despite these enormous problems I was offered no compensation or even a serious apology, we had to cancel family dinners and all my beautician appointments had to be… Read Full Review

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Emilymay2's Comment

Written on: 17/01/2014

This is so awful I'm so sorry for your ordeal. I also had a bad experience with them.

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★★☆☆☆

“The Perfect Dress - Wild Orchid - Disappointed”

Written on: 15/08/2013 by mofers (1 review written)

I found my dream dress and yes it was a Caroline Castigliano wedding dress. I live in Switzerland and the boutique I went to was having a fashion show with Caroline's dresses and Caroline herself was there. It was an honor to meet the designer, so I thought at the time. An incentive to close the deal during the event was that for no extra cost you would receive a made to measure dress and Caroline would personally take your measurements. I was so excited and purchased my dress. Caroline took my… Read Full Review

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Jason0409's Response to mofers's Review

Written on: 22/10/2013

I experienced exactly the same thing with this designer. She wasn't involved herself in the measuring but everything else was identical. They tried to charge me a further £900 for a new dress; I walked out if the store with the ill fitting one and got it altered professionally with just one week to go.

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★★★★★

“My Dress Was A Dream Come True”

Written on: 20/03/2013

I have just had the wonderful experience of wearing my Caroline Castigliano (Munroe) for my Wedding. It had to have major alterations done which were a bot daunting. However, after a lovely consultation with Veronica, the in-house tailoress, I felt confident and at ease. Veronica is a superb professional of the highest standard and she altered the dress as if it had been made to measure me from scratch. Wearing the dress was a privilege. It fitted me like a glove and there were no traces… Read Full Review

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★★★★★

“Beautiful dresses and fantastic service!”

Written on: 02/08/2012

My whole experience of caroline castigliano has been wonderful from start to finish! I have admired her Knightsbridge shop from afar for years and always thought I would buy my wedding dress from there. My first appointment was just lovely, it was just my party in the shop and we were greeted with champagne. We discussed my wedding and the sort of styles I was interested in. I tried on loads of beautiful dresses, many I never would have considered. There was no pressure to buy and i never… Read Full Review

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Mealy_01's Comment

Written on: 24/09/2012

Sounds fishy to me! Another plant by Caroline Castigliano!!

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★★★★★

“My Castigliano Experience”

Written on: 30/07/2012 by GiselleFletcher (1 review written)

I have recently visited the Knightsbridge store and can honestly say that was the best shopping experience I have ever had. From the minute I walked through the door I felt I was looked after like a Princess. The store itself was so stylish (like the dresses) marble floor large changing rooms and beautiful armchairs. My mum and I were offered a glass of champagne by the sales associate, who was absolutely lovely. She really helped me decide what I was looking for and what suited me. After… Read Full Review

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★★★★★

“Heaven!”

Written on: 23/02/2012 by kategr (1 review written)

I bought my dress from the Caroline Castigliano Berner's street store. I had booked my appointment online on their website and the next day I recieved a phone call confirming my appointment. When I arrived I was warmly welcomed in by Sam, who was to be my stylist. The store itself was exactly like the place I imagined buying my gown, beautifully lit with gorgous draping curtains. Sam first of all sat me down and chatted to me about what I was looking for and about my wedding, which really… Read Full Review

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Maritta's Response to kategr's Review

Written on: 23/02/2012

You were really lucky girl!
I went back there for my appointment and I have been told that Sam does not work there anymore, in fact she was there about 3-4 months only.
I have not decided yet on my wedding gown...I feel very anxious to commit meeting every time new people who will possibly look after most important dress in my life.

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★★★★★

“Amazing”

Written on: 08/09/2011 by yoyotanner (2 reviews written)

I think they are worth looking and owning, I fall in love with them in the first sight. You know that… Read Full Review

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★★★★★

“ LEEDS Branch of Caroline Castigliano”

Written on: 05/08/2011

My daughter and I visited the Leeds branch of Caroline Castigliano a couple of weeks ago, after my daughter made the appointment (my wedding by the way). We were greeted by 'Jo' who spent a lot of time discussing my requirements and offering us some of her ideas. She was utterly lovely and put me completely at ease. Her assistant was also extremely professional, courteous and took care of us. I tried on several gowns (about 7 or 8) and Jo was fantastic throughout, even when I tried the same… Read Full Review

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★★★★★

“Fantastic experience had by all”

Written on: 10/07/2011 by JennaW (1 review written)

On 09/07/11 My Mother, Bridesmaid, Chief Bridesmaid and I had an appointment at Caroline Castigliano in Guildford. We had been to a very average store before hand so the comparision was easy to make. From the moment we arrived we were welcomed with a glass of wine each and the chance to browse the collection on our own. After 10 mins or so we were introduced to Yvonne who would be helping us. Yvonne spent time asking about my wedding plans and any pre-concieved ideas that I had about my dress… Read Full Review

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★★★★★

“I have just bought my wedding dress from the Caroline...”

Written on: 06/02/2011 by Lucy Clark (1 review written)

I have just bought my wedding dress from the Caroline Castigliano store in Knightsbridge, and had a simply amazing experience! I found the sales assistants so helpful in every aspect, from choosing my dress to the accessories, they made every decision so easy and simple to make. I also had a really good time, they treated me really well and it was not at all overwhelming as I thought it would be! I can't wait to go back for ny next fitting!… Read Full Review

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Jessica Hill's Response to Lucy Clark's Review

Written on: 10/02/2011

I found this review very helpful because... i took her advice and went to the store in Knightsbridge and it was true! the staff were very helpful and gave me really good advice!

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★★★★★

“Simply amazing, I bought my dress at Caroline...”

Written on: 02/02/2011

Simply amazing, I bought my dress at Caroline Castigliano last weekend after searching for six months and visiting wedding dress shops all over the world.If you are looking for beautiful dresses, simple and understated you must visit this designer, the gowns are exceptional,and the staff are brilliant, the patients they had while I tried on endless dresses was something else.I found three dresses I was in love with and it took a while to work out which one to have !… Read Full Review

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★★★★★

“I actually purchased my dress from the Brompton Road...”

Written on: 26/01/2011

I actually purchased my dress from the Brompton Road branch of Castigliano in September. I had a truly wonderful experience in store. Valerie was my dress adviser and she made me, my mother and my bridesmaid feel extremely welcome. I tried on a number of dresses and never felt rushed or pressurized into buying anything. In the end I chose a dress that was very different to the one I had anticipated (I liked 'Beauty' before). Yes, the dresses are expensive, but they are beautiful and the… Read Full Review

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★★★★★

“I telephoned Caroline Castigliano in Leeds earlier...”

Written on: 26/01/2011

I telephoned Caroline Castigliano in Leeds earlier this week to arrange an appointment for my daughter to try their dresses on. The lady could not have been more helpful on the phone and as we had already arranged appointements with other shops offered to stay late and see us at 5pm. She then went through the whole process of what to expect, how the dresses are made etc.. amazing customer service. If the dresses are anything like their customer service we'll definitely be buying a dress from… Read Full Review

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★★★★☆

“I had an appointment at the Caroline Castigliano store...”

Written on: 16/01/2011

I had an appointment at the Caroline Castigliano store on Berner's Street and I was so impressed with the staff there. They made me feel very welcome and comfortable, and I had a really enjoyable afternoon. I was very nervous about picking my wedding dress, as it's the one dress that I can't get wrong, but the lady looking after me went out of her way to explain the different styles available and she listened to my concerns and the look I was hoping to achieve. She helped me pick a dress which… Read Full Review

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★★★★★

“I have walked past this shop since I was eight years...”

Written on: 13/01/2011

I have walked past this shop since I was eight years old,my mum and I used to discuss which dresses we liked in the window , I always dreamed of going in one day and yesterday was that day.
I was so nervous , I had such high expectations I thought may be going in would break my dream .Needless to say I had the most wonderful time ,I tried on lots of dresses ,they were fabulous and I choose the gown of my dreams for my wedding in July.I still feel in a whirl I am just so excited I cannot believe… Read Full Review

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Mgq123's Comment

Written on: 07/08/2011

haha good luck

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★★★★★

“I can only say the experiance for me was exceptional,...”

Written on: 08/01/2011

I can only say the experiance for me was exceptional, the ladies that took care of me were fabulous and everytime I visited I was made to feel that i was the only girl getting married! When my gown arrived it fitted as if it had been painted on me I could never have dreamed of looking so good!!
On my wedding day I felt beautiful I wanted the day to go on for ever.
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