Neville Johnson Reviews

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★★★★★
4.6 / 5
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Neville Johnson
Neville Johnson
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Neville Johnson

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Latest Reviews

★★★★★

“My New Staircase!”

Written on: 25/08/2014 by Masonv322 (1 review written)

My new staircase has transformed my hall! The process from start to finish took just a month and the service was excellent from the initial consultation to providing clear, detailed plans of exactly what I wanted. The fitter was outstanding, highly skilled, a true craftsman with great attention to detail so there was no 'making good' required after the installation was completed. I highly recommend Neville Johnson if you want a professional service that uses quality materials and delivers on… Read Full Review

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★☆☆☆☆

“Beware dodgy practices!”

Written on: 18/08/2014 by Phoenixx1967 (1 review written)

Had £11,000 worth of study furniture installed in June 2014 by Neville Johnson. Flash flood caused one inch of water in study, which was immediately drained and mopped away. Asked Neville Johnson to replace plinths. There was no damage apart from only very slight damage to plinths. They refused to quote for replacement plinths and insist they can only replace the entire installation! So they want me to pay to replace all the furniture, some of which was wall furniture, not even in contact with… Read Full Review

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★★★★★

“Excellent, proffesional, customer centric company”

Written on: 07/08/2014 by Feemid (1 review written)

I have been impressed by the old fashioned values this company places on customer service. Nothing is too much trouble and the product is first class. From the expertise of the designer who seems to know exactly what I wanted, giving advice and suggestions to ensure I made the right choice for me. The fitter who made a superb job and no mess. The office staff who always rang back when they said they would and were helpful and polite. The whole company is staffed by very pleasant, helpful and… Read Full Review

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★★★★★

“Mrs &Mrs J RG23”

Written on: 24/07/2014 by udStevenson126 (1 review written)

Very happy with the service, from start to finish. We would recomend thecompany and its products to anyone… Read Full Review

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★★★★★

“Mr Mrs J RG23”

Written on: 20/07/2014 by MaliaRiley104 (1 review written)

A very good service from start to finish. We would recomend this company to anyone. … Read Full Review

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★★★★★

“Excellent Service”

Written on: 18/07/2014 by ABPerthshire (1 review written)

Two years ago we have asked Neville Johnson to build us an office at home. It wasn't your typical desk and a couple of filing cabinets, but a whole working office for two people. This included a awkward corner unit. We were delighted with the result from planning to the final build. In fact we couldn't praise the fitter more. Left no mess even vacuumed behind him with his own machine and the end result was perfect, two years on still is. Therefore, we had no hesitation to again use them… Read Full Review

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★★★★★

“A great company”

Written on: 17/07/2014 by KandNCowan (1 review written)

When the designer (a very nice gentleman!)called, he made very good suggestions and eventually showed us a hand drawing, followed by a computer generated design. This was for a complete wall unit, including a desk area, filing cabinets, cupboards and shelves. Following our order, we made some changes and there was no problem at all. The unit was delivered on the date promised and was installed in less than half a day by very friendly and efficient fitters. We cannot think of anything we do… Read Full Review

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★★★★☆

“Proffesional and Quality Service and Finished Staircase”

Written on: 17/07/2014 by E223582 (1 review written)

From the first visit by the staircase Designer to the follow up documentation provided by the back office team we were very impressed by the whole buying process with Neville Johnson. The design that we chose was backed up by a detailed survey and excellent CAD drawings to ensure that our requirements were met. Throughout the whole process we were kept informed of the status of our order and the fitting was on the day that was agreed. We were also pleased with the fitting team who took great… Read Full Review

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★☆☆☆☆

“DO NOT USE THEM!!!!”

Written on: 09/07/2014 by Review1234xxx (1 review written)

I had a TV unit made for a cost of £5000 which I agreed to on the basis that it would be completed within 5 weeks. The final completion date was 12 weeks after a catalogue of errors ranging from the surveyor to the fabrication of the unit. It took four visits to finish a very simple unit and in the end they even managed to get the design wrong!!!! Don't be fooled by the glossy magazine and the sales talk it is superfluous nonsense. At the price I paid I could have got an independent… Read Full Review

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★★★★★

“Staircase adds style to home”

Written on: 03/07/2014 by Kmid (1 review written)

Neville Johnson were the most professional company throughout the entire process. From order to installation the staff maintained contact and delivered on their promises every time. They were pro-active and although we delayed installation for 9 months due to other building work, they were patient and helpful and when we were ready they were prepared. We ordered the twisted spindles (Eden) in light oak and everyone comments on how much better the staircase looks. Sure, it's not cheap, but… Read Full Review

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★★☆☆☆

“Never Again”

Written on: 24/06/2014

I paid a lot of money for Neville Johnson to make and instal a TV cabinet. After being assured of a bespoke and personalised service that would give me everything I wanted I paid a lot of money only to be left utterly frustrated and disappointed. The first surveyor to visit told me that the cabinet could not fit where I wanted it and it would have to be redesigned and when I queried the 'bespoke' assurance the salesman had given me I was told that the parts were bought in and I had to have… Read Full Review

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★★★★★

“Mrs R. Edinburgh”

Written on: 20/06/2014 by Lara11 (1 review written)

Lovely piece of furniture. Craftsmanship excellent.Very satisfied with the service from the company, all the staff friendly.Nothing was problem… Read Full Review

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★★★★★

“Fantastic fitted bedroom furniture ”

Written on: 13/06/2014 by JPrestonEX11 (1 review written)

Having used Neville Johnson in our previous house (supplied bedroom and study) we did not hesitate to get in contact with them again when we moved. From the design through to the fitting service it was faultless. Everybody that we had contact with from the company were a pleasure to deal with and dealt with any queries that we had swiftly and competently. We will definitely be giving them a call when we are ready to do the next bedroom… Read Full Review

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★★★★★

“A wonderful transformation”

Written on: 13/06/2014 by Owens_PA12 (1 review written)

We decided to replace our old dark sapele staircase with a new lighter colour and after being visited by a number of 'staircase' companies decided on Neville Johnson. This was an easy decision to make as the NJ salesperson was superb, a font of knowledge with an exceptionally good consultative way of selling. The good experience continued with the Surveyor... a potential problem with a direct replacement of the existing newel post was discussed during his visit and within a very short period of… Read Full Review

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★★★★★

“Love it: love it: love it!”

Written on: 12/06/2014 by Buchananai248 (1 review written)

I chose the light oak staircase with the glass spindles and I am so glad I did: the finished job is stunning and has turned a seventies-style hall into the main feature of the house. This design is so modern and airy - I am absolutely delighted. The service offered by the company is excellent and the workmen were so impressive: prompt, polite and a pleasure to have in the house. All in all ............ brilliant! Mrs. C., Southport, Merseyside… Read Full Review

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★★★★★

“Elegant contemporary staircase”

Written on: 10/06/2014 by Hayleyi60 (1 review written)

From the very beginning the service we had fro Neville Johnson was superb. From initial visit through to the completion everyone we dealt with was friendly and efficient. On the day of installation the fitters arrived promptly and carried out the installation with the minimum of disruption. One glass panel was the wrong size but this was remedied within a week. The staircase looks lovely, light and contemporary, it adds so much light to the hall and the workmanship is of a very high quality… Read Full Review

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★☆☆☆☆

“Crazy crazy prices.....”

Written on: 04/06/2014 by EthenLeslie (1 review written)

We were quoted £10,000 for a basic fitted bookcase that was about 8 foot by 6 foot high!!! They then ask for 80% of the cost upfront and say they will fit in around 6 weeks. You could get a fairly decent fitted kitchen for that price!!! Total waste of time!!! … Read Full Review

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★★★★★

“Over the Moon”

Written on: 04/06/2014 by mellop (1 review written)

We had a new oak staircase with glass banister, absolutely love it. everything went smoothly, the fitters worked from morning until 8.30pm and go it finished it 1 day, I would say that it is expensive (we were 5k +) for what we got, and probably couldve got it a bit cheaper going for a local joiner, but decided to just go with Neville Johnson after reading all the reviews. and so glad we did. … Read Full Review

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★★★★★

“Neville Johnson Glass Staircase”

Written on: 26/05/2014 by mearskj (1 review written)

Keith, Long Eaton I have had a new staircase fitted by Neville Johnson and I could not be more happy with the end result. From the design stage to installation and completion I could not find fault. I was kept informed and was sent complex design prints before installation and I would confidently recommend Neville Johnson… Read Full Review

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★★★★★

“So pleased installed 4 projects and recommended further 2 ”

Written on: 21/05/2014 by Ross251 (1 review written)

Our first project was a staircase with glass panels. This changed the total feel of the house and increased the light,admired by all visitors. Our second project was an office desk with bookcase, very functional. Our third project was a bookcase and drinks cabinet for lounge,perfect. And finally bedroom furniture, holidays a problem now as no hotel room is as nice. In all cases the projects from initial sales, through design and installation were carried out very professionally and everything… Read Full Review

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