Neville Johnson Reviews

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★★★★★
4.6 / 5
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Neville Johnson
Neville Johnson
Neville Johnson
Neville Johnson

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Latest Reviews

★★★★★

“Great Looking Staircase”

Written on: 03/11/2014 by ShirleyJune (1 review written)

From the planning to completion of the finished staircase everything was excellent. It has transformed our stairway and opened it up. Many thanks to your work teams. Mr & Mrs Allum CV47 1EY… Read Full Review

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★★★★☆

“Study/ Bedroom”

Written on: 09/10/2014 by HMJM (1 review written)

Excellent service from the initial consultation to final fitting.We were kept up to date on the progress of our order. The fitters were polite and did everything they could to minimise any mess. The product is of good quality. H.M. Harrow… Read Full Review

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★★★★★

“Mrs BUCKLEY, STAFFORDSHIRE”

Written on: 09/10/2014 by Jbuckley (1 review written)

EXELLENT JOB ON STAIRCASE, NO NEED FOR DECORATION OR ANY OTHER FORM OF REPAIR WORK. ALL WORK DONE TO A VERY HIGH STANDARD. THE WORKMANSHIP IS FIRST CLASS & IT LOOKS FANTASTIC… Read Full Review

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★★★★★

“Excellent service”

Written on: 22/09/2014 by johnemw (1 review written)

Very pleased and satisfied with the standard and quality of the advice and work from the initial contact to the installation and completion of the work. Excellent service. Excellent workmanship. Delighted with the study. From Mr W (Sheffield)… Read Full Review

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★★★★★

“Fine Craftmanship and Professional work”

Written on: 22/09/2014 by nbhuskute (1 review written)

We recently had two large wall units for our new barn conversion, one traditional and one contemporary design. The initial visit, designing and planning was professional and on time . They kept patience with the time we took for choosing which shade of wood would be perfect. All fitting were done to perfection and no mess left behind. The furniture has transformed the rooms and needless to say every guest has asked where did you get these done from ? Lots of praises Craftmanship is… Read Full Review

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★★★★★

“Glass spindle staircase”

Written on: 17/09/2014 by MrsMDN16 (1 review written)

Excellent service from initial meeting to completion of work. Highly satisfied, finished item is exactly how we wanted it. Even hoovered the pathway. Would use the company again. From Mrs M DN16… Read Full Review

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★★★★★

“WORTH GOING FOR!”

Written on: 12/09/2014 by lyndadavis (1 review written)

We are delighted with our new look staircase which has been transformed by Neville Johnson & Co. The whole change went very smoothly. The rep discussed lots of options, and this enabled us to make appropriate choices to suit our requirements. We chose light oak strings, newels,frame and handrails, with clear glass panels on the landing. The fitting was expertly and efficiently carried out with no disruption. We especially like the new light and airy look, and also the quality of the products… Read Full Review

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★★★★★

“WONDERFUL NEW STAIRCASE”

Written on: 05/09/2014 by AlijahMurphy-Alt218 (1 review written)

WOW, has been the the comment uttered by all who have seen my new staircase. I am delighted with it. The whole process has been painless and professional. The designer arrived with samples of handrails, posts, spindles etc enabling me a variety of choices, something no other person quoting considered necessary. There was not pressure to purchase. I was kept informed throughout each stage and all the team arrived on time. The fitters worked meticulously, without causing damage to my home… Read Full Review

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★★★★☆

“Oak Replacement Stairs”

Written on: 04/09/2014 by Healyqf32 (1 review written)

We saw the advert in the Sunday paper and rang the company,within a day we had a brochure which showed all the products and were able to choose our staircase. We choose a Natural Oak staircase with Cherwell Newel Posts and inline glass. We asked for an estimate and this was produced with plans of what was to be our staircase including glass panels and not spindles. After accepting the estimate we were seen by the surveyor who produced confined plans and a date was set for installation. Several… Read Full Review

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★★★★★

“My New Staircase!”

Written on: 25/08/2014 by Masonv322 (1 review written)

My new staircase has transformed my hall! The process from start to finish took just a month and the service was excellent from the initial consultation to providing clear, detailed plans of exactly what I wanted. The fitter was outstanding, highly skilled, a true craftsman with great attention to detail so there was no 'making good' required after the installation was completed. I highly recommend Neville Johnson if you want a professional service that uses quality materials and delivers on… Read Full Review

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★☆☆☆☆

“Beware dodgy practices!”

Written on: 18/08/2014 by Phoenixx1967 (1 review written)

Had £11,000 worth of study furniture installed in June 2014 by Neville Johnson. Flash flood caused one inch of water in study, which was immediately drained and mopped away. Asked Neville Johnson to replace plinths. There was no damage apart from only very slight damage to plinths. They refused to quote for replacement plinths and insist they can only replace the entire installation! So they want me to pay to replace all the furniture, some of which was wall furniture, not even in contact with… Read Full Review

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Castlesdesigns's Comment

Written on: 09/09/2014

Not sure where you live but if you'd like to contact us we'll try and help, this feedback doesn't help the industry as a whole so will be pleased to see what we can do for you.
Castles Designs

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★★★★★

“Excellent, proffesional, customer centric company”

Written on: 07/08/2014 by Feemid (1 review written)

I have been impressed by the old fashioned values this company places on customer service. Nothing is too much trouble and the product is first class. From the expertise of the designer who seems to know exactly what I wanted, giving advice and suggestions to ensure I made the right choice for me. The fitter who made a superb job and no mess. The office staff who always rang back when they said they would and were helpful and polite. The whole company is staffed by very pleasant, helpful and… Read Full Review

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★★★★★

“Mrs &Mrs J RG23”

Written on: 24/07/2014 by udStevenson126 (1 review written)

Very happy with the service, from start to finish. We would recomend thecompany and its products to anyone… Read Full Review

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★★★★★

“Mr Mrs J RG23”

Written on: 20/07/2014 by MaliaRiley104 (1 review written)

A very good service from start to finish. We would recomend this company to anyone. … Read Full Review

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★★★★★

“Excellent Service”

Written on: 18/07/2014 by ABPerthshire (1 review written)

Two years ago we have asked Neville Johnson to build us an office at home. It wasn't your typical desk and a couple of filing cabinets, but a whole working office for two people. This included a awkward corner unit. We were delighted with the result from planning to the final build. In fact we couldn't praise the fitter more. Left no mess even vacuumed behind him with his own machine and the end result was perfect, two years on still is. Therefore, we had no hesitation to again use them… Read Full Review

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★★★★★

“A great company”

Written on: 17/07/2014 by KandNCowan (1 review written)

When the designer (a very nice gentleman!)called, he made very good suggestions and eventually showed us a hand drawing, followed by a computer generated design. This was for a complete wall unit, including a desk area, filing cabinets, cupboards and shelves. Following our order, we made some changes and there was no problem at all. The unit was delivered on the date promised and was installed in less than half a day by very friendly and efficient fitters. We cannot think of anything we do… Read Full Review

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★★★★☆

“Proffesional and Quality Service and Finished Staircase”

Written on: 17/07/2014 by E223582 (1 review written)

From the first visit by the staircase Designer to the follow up documentation provided by the back office team we were very impressed by the whole buying process with Neville Johnson. The design that we chose was backed up by a detailed survey and excellent CAD drawings to ensure that our requirements were met. Throughout the whole process we were kept informed of the status of our order and the fitting was on the day that was agreed. We were also pleased with the fitting team who took great… Read Full Review

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★☆☆☆☆

“DO NOT USE THEM!!!!”

Written on: 09/07/2014 by Review1234xxx (1 review written)

I had a TV unit made for a cost of £5000 which I agreed to on the basis that it would be completed within 5 weeks. The final completion date was 12 weeks after a catalogue of errors ranging from the surveyor to the fabrication of the unit. It took four visits to finish a very simple unit and in the end they even managed to get the design wrong!!!! Don't be fooled by the glossy magazine and the sales talk it is superfluous nonsense. At the price I paid I could have got an independent… Read Full Review

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★★★★★

“Staircase adds style to home”

Written on: 03/07/2014 by Kmid (1 review written)

Neville Johnson were the most professional company throughout the entire process. From order to installation the staff maintained contact and delivered on their promises every time. They were pro-active and although we delayed installation for 9 months due to other building work, they were patient and helpful and when we were ready they were prepared. We ordered the twisted spindles (Eden) in light oak and everyone comments on how much better the staircase looks. Sure, it's not cheap, but… Read Full Review

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★★☆☆☆

“Never Again”

Written on: 24/06/2014

I paid a lot of money for Neville Johnson to make and instal a TV cabinet. After being assured of a bespoke and personalised service that would give me everything I wanted I paid a lot of money only to be left utterly frustrated and disappointed. The first surveyor to visit told me that the cabinet could not fit where I wanted it and it would have to be redesigned and when I queried the 'bespoke' assurance the salesman had given me I was told that the parts were bought in and I had to have… Read Full Review

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