Neville Johnson Reviews

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★★★★★
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Neville Johnson
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Latest Reviews

★★★★★

“New oak staircase ”

Written on: 10/02/2016 by francote (1 review written)

Neville Johnson fitted 2 oak staircases for us from ground floor up to a loft extension. The fitter did an excellent job for us, taking pride in his work and keeping us informed throughout. Great care was taken to minimise any damage and mess. I was also impressed that managers visited during the job showing the company was involved and interested. Our builder was also very impressed with the finished job. As well as looking great, this has added value to our house. Customer, Bristol BS9… Read Full Review

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★★★★★

“Staircase Renovation”

Written on: 08/02/2016 by mtoakham (1 review written)

A very impressive company in every way. A seamless journey from design through to survey and fitting which has transformed a dull staircase to a feature of our house. No mess, no redecoration or cleaning to do. The company completes the job exactly as promised… Read Full Review

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★★★★★

“wall shelving for books”

Written on: 29/01/2016 by Leland34 (1 review written)

The Neville Johnson staff I met were very considerate and really intent on supplying the highest quality design and materials, with a customer service to match There were many consultations and updates throughout. Fitting was carried out efficiently (and best of all: nothing to clean up afterwards!)In a word IMPRESSIVE OL11… Read Full Review

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★★★★★

“Exceeded expectations”

Written on: 26/01/2016 by oggy3 (1 review written)

My small study now looks fantastic. Product is excellent and in respect of their communication with me, helpfulness and attention to detail all their staff were quite superb, especially the fitters. I would have rated them with 6 stars if that were allowed!!… Read Full Review

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★★★★★

“Replacement Staircase Wow!”

Written on: 23/01/2016 by Anghut (1 review written)

We had a new staircase fitted in November and from start to finish everything went like clockwork. All the staff were extremely friendly, polite and helpful. The fitters worked extremely hard on the day of installation and cleaned up and polished after them. Downstairs had never been so clean and spotless. An amazing job. Would happily recommend them to anyone… Read Full Review

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★★★★★

“Outstanding transformation”

Written on: 02/01/2016 by bobapcoed (1 review written)

I am absolutely delighted with the oak staircase Neville Johnson fitted in my entrance hall. From the initial visit to discuss design, the surveyor's visit and the actual fitting were all carried out in a most courteous and professional manner. We were kept well informed at each stage of the process and could not be happier with the end result. We would not hesitate to recommend Neville Johnson… Read Full Review

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★★★★★

“Just like in the adverts !”

Written on: 26/12/2015 by faLong343 (1 review written)

Neville Johnson are an excellent company to deal with. They were so proficient at every stage in the process and we are delighted with the end product. Our new banisters look every bit as good as they do in those alluring adverts. P and K Murphy LS 16… Read Full Review

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★★★★★

“Super Staircase”

Written on: 23/12/2015 by BarryNicholsonatNorthumberland (1 review written)

From planning through the survey to fitting, everything was first class. All members of staff that we encountered were friendly and knowledgeable. The staircase was beautifully crafted and put together and certainly adds a "wow" factor to our hall… Read Full Review

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★☆☆☆☆

“Rude Salesman”

Written on: 22/12/2015 by mvDobson462 (1 review written)

The salesman was very rude, offensive, patronizing, arrogant, self assured and chauvinistic. He said it was people like me (a business woman) is the reason why he is still a bachelor at 72. He made insulting comments about my carpets even though I had already said they were being replaced in a few weeks. He kept slagging off the competition and putting them down to big himself up, very unprofessional! He told me he didn't like sales so don't bother asking for a reduction in price even though I… Read Full Review

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★★★★★

“Stair case”

Written on: 11/12/2015 by 129Marsh (1 review written)

I have just had a staircase fitted by Neville Johnson and I cannot believe the difference it has made to my hallway it is so much lighter and seems more spacious .Friends that have come in to look are so surprised that it looks so nice.The workmanship and quality of the product is fantastic.I was dreading the mess and upheaval but it was all finished in two days with hardly any need to make good existing decor. The installers were so clean I did not have to clean up any mess and nothing was to… Read Full Review

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★★★★★

“Brilliant update to my home”

Written on: 09/12/2015 by NN13 (1 review written)

This was a huge purchase for me after my husband died and I decided to update my house. I researched a couple of companies who did this type of renovation, but Neville Johnson were quick to respond and I felt their brochure and salesman were very professional. It was not a difficult choice to go with Neville Johnson. The staircase not only looks fabulous, it has given such class and style to my hallway.The oak and glass makes the whole area look larger and much lighter. The preliminary drawing… Read Full Review

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★★★★★

“New Staircase”

Written on: 29/11/2015 by MrsTaylorLeeds (1 review written)

Really high quality materials used to give an outstanding finish - it's expensive but you do get what you pay for and after looking at several cheaper options we're really pleased that we went with Neville Johnson. Fitters arrived at allotted time and were professional throughout. Negligible damage to the existing decoration meant that we didn't have to decorate afterwards, which was something we anticipated. All in all, 10/10 across all fronts. Thank you very much! … Read Full Review

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★★★★★

“A transformation of our home”

Written on: 23/11/2015 by WalkerJohn (1 review written)

Mr & Mrs Walker From our initial contact with Neville Johnson we chose their inline-glass and natural oak staircase, from a range of different designs that we liked. The design and installation was carried out by a truly dedicated team with a minimum of upheaval. The final result was outstanding and we are highly delighted with the workmanship and quality of the finished product. Many thanks to all involved, for transforming our staircase into a unique feature of our home. Well done… Read Full Review

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★★★★★

“First class service”

Written on: 12/11/2015 by Janelleb1947 (1 review written)

The staircase enhances our dining room. It is a quality product. Fitted in one day. Minimal dust excellent service . The colour of the finish matched with our existing furniture and we would be please to recommend the product and the first class service we received. Thank you Mrs J Webb Tiverton Devon… Read Full Review

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★★★★★

“Three contacts with Neville Johnson over 20 years”

Written on: 30/09/2015 by peterDiana (1 review written)

Easy to deal with. Efficient, Pleasant to have round the house. The work was exactly what we wanted. It looked elegant and was beautifully made. It needed no subsequent adjustment and has lasted, which is why we have returned twice with equal satisfaction. PD&DD Corsham… Read Full Review

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★★★★★

“OUR NEW OAK STAIRCASE”

Written on: 16/09/2015 by 202Allen (1 review written)

Thrilled to bits with our new oak staircase!fitted in one day with no mess to clear up,family and friends love it.Would not hesitate in recommending neville johnson. E.H. M/D… Read Full Review

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★★★★★

“A Wonderful Transformation”

Written on: 28/08/2015 by jaylowe (1 review written)

First class service, from the initial survey, design and specification advice, to the detailed technical drawing, their customer service is second to none. The installation team were fantastic, very well organised and efficient, completing the whole job in one day, and cleaning up before they left. The standard of workmanship and quality of the product is of the highest order. I certainly would have no hesitation in recommending Neville Johnson to anyone wishing to… Read Full Review

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★★★★★

“Great service, quality product”

Written on: 20/08/2015

I've just had two walls of floor-to-ceiling bookshelves fitted by Neville Johnson and I couldn't be happier. Everyone I dealt with took care to make sure they're exactly what I wanted, were quick to respond and pleasant to deal with. They were accommodating around my timings and there's no doubting the quality of the end product. I'm thrilled with my library and very much the envy of my book-loving friends. I'll definitely go back to Neville Johnson for any similar projects in the future… Read Full Review

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★★★★★

“Great people working for great company Neville Johnson! ”

Written on: 11/08/2015 by LanaKirHA5 (1 review written)

We bought a house a couple of years ago and decided to renovate our living room installing some shelves / bookcases and a bench fixed to one of the walls making a dining area. We called Neville Johnson (after receiving their detailed catalogue) and booked one of their designers/sales managers coming to our house. The designer was highly professional and polite, was devoted to his company working for over 20 years (which proves that the company is truly good to its people!) and he advised on… Read Full Review

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★★★★★

“MJ Cheltenham 6 Room Project”

Written on: 24/07/2015 by mjchelt (1 review written)

We moved from a large 6 bedroom country house into modern town house and found we were very short of storage space, we call in a Neville Johnson designer and gave him a ridiculous difficult specification,to our delight the specification was met. To our mind this was a complicated six room project. The customer services coordinator, was outstanding. The Surveyor who spent all day with us going into immense detail was extremely thorough. Manufacture was to the agreed time schedule and the… Read Full Review

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