Neville Johnson Reviews

Click here if this is your business
★★★★★
4.6 / 5
91% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Neville Johnson - Ask a question now

Media Gallery for Neville Johnson

Neville Johnson
Neville Johnson
Neville Johnson
Neville Johnson

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Glass Staircase”

Written on: 23/12/2014 by Margaret8745 (1 review written)

From start to finish the service we had was first class. Sales pitch was low key and not pushy, surveyor thorough. The installation team were polite and lovely to have in our home. The finished product has completely transformed our house we absolutely love it. MA TW11… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Appalling service ”

Written on: 22/12/2014 by Jacqueline397 (1 review written)

Work stared on the 1 November 2015 it is now 20 December 2015 and sill nit finished and have had the fourth compleation date cancelled again today… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Could do better!”

Written on: 13/12/2014 by niCompton45 (1 review written)

Recently had fitted wardrobes from Nevillr Johnson. We were impressed with the designer even though the designs were very expensive and twice companies such as John Lewis. We have had many problems along the way including forgotten or delayed appointments, several visits to correct faults on the wardrobes after installation etc. So far, NJ have always returned to correct faults but the attitude of some of the staff is not always customer friendly and slightly rude. We very much like the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Staircase Balustrade”

Written on: 04/12/2014 by philip.s (1 review written)

We had our old bannister/balustrade replaced by natural oak with inlaid glass panels and to say the least we are delighted with the end result. The glass panels have truly 'opened up' the main hallway and stairs, giving the appearance of a much larger and brighter hall area and stairs. We love the modern clean and natural lines which also fits well with age of the house and other features. The sales and survey team were most impressive, at no time were we put under any pressure to buy, their… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“shelving”

Written on: 28/11/2014 by 453Whalen (1 review written)

I would recommend Neville Johnson in the highest terms. The process from initial design to final installation was carried out with true proffessionalism. I am delighted with the shelving. Many thanks. A.C. of WA8 5BW… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Outstanding workmanship”

Written on: 27/11/2014 by FJohnson (1 review written)

This staircase has transformed our landing & hallway. Superb service from day 1, the fitting team were truly professional and fitted the staircase with care and attention to detail. Top quality, truly professional. Neville Johnson have proved that true tradesmen care about their Customers as well as the product they are installing… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great Looking Staircase”

Written on: 03/11/2014 by ShirleyJune (1 review written)

From the planning to completion of the finished staircase everything was excellent. It has transformed our stairway and opened it up. Many thanks to your work teams. Mr & Mrs Allum CV47 1EY… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Study/ Bedroom”

Written on: 09/10/2014 by HMJM (1 review written)

Excellent service from the initial consultation to final fitting.We were kept up to date on the progress of our order. The fitters were polite and did everything they could to minimise any mess. The product is of good quality. H.M. Harrow… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Mrs BUCKLEY, STAFFORDSHIRE”

Written on: 09/10/2014 by Jbuckley (1 review written)

EXELLENT JOB ON STAIRCASE, NO NEED FOR DECORATION OR ANY OTHER FORM OF REPAIR WORK. ALL WORK DONE TO A VERY HIGH STANDARD. THE WORKMANSHIP IS FIRST CLASS & IT LOOKS FANTASTIC… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent service”

Written on: 22/09/2014 by johnemw (1 review written)

Very pleased and satisfied with the standard and quality of the advice and work from the initial contact to the installation and completion of the work. Excellent service. Excellent workmanship. Delighted with the study. From Mr W (Sheffield)… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fine Craftmanship and Professional work”

Written on: 22/09/2014 by nbhuskute (1 review written)

We recently had two large wall units for our new barn conversion, one traditional and one contemporary design. The initial visit, designing and planning was professional and on time . They kept patience with the time we took for choosing which shade of wood would be perfect. All fitting were done to perfection and no mess left behind. The furniture has transformed the rooms and needless to say every guest has asked where did you get these done from ? Lots of praises Craftmanship is… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Glass spindle staircase”

Written on: 17/09/2014 by MrsMDN16 (1 review written)

Excellent service from initial meeting to completion of work. Highly satisfied, finished item is exactly how we wanted it. Even hoovered the pathway. Would use the company again. From Mrs M DN16… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“WORTH GOING FOR!”

Written on: 12/09/2014 by lyndadavis (1 review written)

We are delighted with our new look staircase which has been transformed by Neville Johnson & Co. The whole change went very smoothly. The rep discussed lots of options, and this enabled us to make appropriate choices to suit our requirements. We chose light oak strings, newels,frame and handrails, with clear glass panels on the landing. The fitting was expertly and efficiently carried out with no disruption. We especially like the new light and airy look, and also the quality of the products… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“WONDERFUL NEW STAIRCASE”

Written on: 05/09/2014 by AlijahMurphy-Alt218 (1 review written)

WOW, has been the the comment uttered by all who have seen my new staircase. I am delighted with it. The whole process has been painless and professional. The designer arrived with samples of handrails, posts, spindles etc enabling me a variety of choices, something no other person quoting considered necessary. There was not pressure to purchase. I was kept informed throughout each stage and all the team arrived on time. The fitters worked meticulously, without causing damage to my home… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Oak Replacement Stairs”

Written on: 04/09/2014 by Healyqf32 (1 review written)

We saw the advert in the Sunday paper and rang the company,within a day we had a brochure which showed all the products and were able to choose our staircase. We choose a Natural Oak staircase with Cherwell Newel Posts and inline glass. We asked for an estimate and this was produced with plans of what was to be our staircase including glass panels and not spindles. After accepting the estimate we were seen by the surveyor who produced confined plans and a date was set for installation. Several… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“My New Staircase!”

Written on: 25/08/2014 by Masonv322 (1 review written)

My new staircase has transformed my hall! The process from start to finish took just a month and the service was excellent from the initial consultation to providing clear, detailed plans of exactly what I wanted. The fitter was outstanding, highly skilled, a true craftsman with great attention to detail so there was no 'making good' required after the installation was completed. I highly recommend Neville Johnson if you want a professional service that uses quality materials and delivers on… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Beware dodgy practices!”

Written on: 18/08/2014 by Phoenixx1967 (1 review written)

Had £11,000 worth of study furniture installed in June 2014 by Neville Johnson. Flash flood caused one inch of water in study, which was immediately drained and mopped away. Asked Neville Johnson to replace plinths. There was no damage apart from only very slight damage to plinths. They refused to quote for replacement plinths and insist they can only replace the entire installation! So they want me to pay to replace all the furniture, some of which was wall furniture, not even in contact with… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Castlesdesigns's Comment

Written on: 09/09/2014

Not sure where you live but if you'd like to contact us we'll try and help, this feedback doesn't help the industry as a whole so will be pleased to see what we can do for you.
Castles Designs

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Excellent, proffesional, customer centric company”

Written on: 07/08/2014 by Feemid (1 review written)

I have been impressed by the old fashioned values this company places on customer service. Nothing is too much trouble and the product is first class. From the expertise of the designer who seems to know exactly what I wanted, giving advice and suggestions to ensure I made the right choice for me. The fitter who made a superb job and no mess. The office staff who always rang back when they said they would and were helpful and polite. The whole company is staffed by very pleasant, helpful and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Mrs &Mrs J RG23”

Written on: 24/07/2014 by udStevenson126 (1 review written)

Very happy with the service, from start to finish. We would recomend thecompany and its products to anyone… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Mr Mrs J RG23”

Written on: 20/07/2014 by MaliaRiley104 (1 review written)

A very good service from start to finish. We would recomend this company to anyone. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview