Adobe Photoshop Elements Reviews

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Adobe Photoshop Elements
1.8 stars
Average rating for this product is: 1.8 out of 5

From 7 ratings and 8 reviews

Thumb down 38% of users recommend this product

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Average Ratings for Adobe Photoshop Elements

  • Ease of Set Up3.2 stars
  • Ease of Use2.4 stars
  • Value for Money2.3 stars
  • Reviewer Ratings1.8 stars
  • Overall Rating1.8 stars

8 Reviews For Adobe Photoshop Elements

  • Guest 18th Jul 2009

    Reviewer rating: 1 stars


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    I bought Photoshop Elements 7 and downloaded the package. There was an immediate problem as the software froze in edit mode and would not import any images. I reinstalled four times-still the problem.
    After waiting for 30 minutes on the phone I eventually spoke to an 'adviser' who told me I should learn to be more patient! When I related the problem I was sent to a KB page which had a long list of 'possible solutions'. To me, it appeared incomprehensible and had disclaimers saying if you did this or that and your computer crashed Adobe would not be responsible. Horrendous. I have asked for a refund but they are not responding. Worst customer service I have ever experienced.

  • JABAKER 25th Aug 2008

    Reviewer rating: 0 stars


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    I have been completely put off Adobe due to their extremely poor technical and customer service. on day 7 of using this software it crashed. Adobe's technical support and customer service was poor. 3 weeks on they still haven't acknowledged my problem. I received an email today notifying me my case has "been resolved". Interesting - the software is still crashed and I have had no-one from Adobe contact me as far as I know.
  • Guest 5th Feb 2008

    Reviewer rating: 0 stars


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    Adobe have had the WORST customer service I have EVER experienced! Let alone trying to find a number that's right to help you, they have made it impossible to speak to anyone in the UK! I bought Photoshop Elements after many months trying to find a person who could understand how to order it. Once received there is a problem with it... I CAN NOT SEEM GET THROUGH TO ANYONE TO HELP YET! Please, please, please someone else like Quark challenge Adobe with your products and customer service... bec ...
  • ethorstad 8th Sep 2006

    Reviewer rating: 0.5 stars


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    Because the inability to do ad hoc type creations, I find this tool to be extremely limiting and very frustrating.
  • peterv 30th Aug 2006

    Reviewer rating: 0.5 stars


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    The Adobe Photoshop Elements software is easy to install, but re-install does not take into account the remaining (29/30) days trial.

    I phoned their UK helpline and the member of staff I spoke to had an unhelpful attitude. I asked to speak to a manager, bit was told I couldn't! With support like that how can I use this product?
  • DKB 24th Aug 2006

    Reviewer rating: 4 stars


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    I had exactly the same problem as jaxhogan, my keyboard was set to Welsh and as soon as I set it to English UK the problem with the edit option freezing my computer was solved. I can only assume that our laptops were constructed in a factory in Wales and that explains the setting option!!
  • jaxhogan 8th May 2006

    Reviewer rating: 4 stars


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    My anticipation was high as I loaded the Adobe Photoshop Elements software.
    After all, all the reviews had been good, and previous Photoshop software
    worked like a dream.

    However, my dreams came crashing down when I tried to run the edit option. I
    waited... and waited... but my system was stuck fast. The screen was frozen,
    and according to Task Manager, the software is not responding but is using
    up all my CPU!

    I tried everything to fix the problem, including reloading Photoshop,
    r ...
  • Roger. Rank: Lance Corporal 3rd Oct 2001

    Reviewer rating: 4.5 stars


    On average, people found this review very helpful

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    I highly Recommend Adobe PhotoShop Elements for the serious digital photographer. For those who are hesitant about plunging into PhotoShop, let me recommend this highly versatile package instead. It is a fraction of the price and it looks, feels, and operates like its big brother.

    I use PhotoShop 6.0 at work constantly, but can't afford the package for home use. However Photoshop Elements has filled the bill and I have found it to do most everything that PhotoShop can. I wouldn't recommend E ...