Written on: 18/07/2009
I bought Photoshop Elements 7 and downloaded the package. There was an immediate problem as the software froze in edit mode and would not import any images. I reinstalled four times-still the problem.
After waiting for 30 minutes on the phone I eventually spoke to an 'adviser' who told me I should learn to be more patient! When I related the problem I was sent to a KB page which had a long list of 'possible solutions'. To me, it appeared incomprehensible and had disclaimers saying if you did... (read more)
Written on: 25/08/2008 by JABAKER (1 review written)
I have been completely put off Adobe due to their extremely poor technical and customer service. on day 7 of using this software it crashed. Adobe's technical support and customer service was poor. 3 weeks on they still haven't acknowledged my problem. I received an email today notifying me my case has "been resolved". Interesting - the software is still crashed and I have had no-one from Adobe contact me as far as I know. (read more)
Written on: 05/02/2008
Adobe have had the WORST customer service I have EVER experienced! Let alone trying to find a number that's right to help you, they have made it impossible to speak to anyone in the UK! I bought Photoshop Elements after many months trying to find a person who could understand how to order it. Once received there is a problem with it... I CAN NOT SEEM GET THROUGH TO ANYONE TO HELP YET! Please, please, please someone else like Quark challenge Adobe with your products and customer service...... (read more)
Written on: 08/09/2006 by ethorstad (1 review written)
Because the inability to do ad hoc type creations, I find this tool to be extremely limiting and very frustrating. (read more)
Written on: 30/08/2006 by peterv (1 review written)
The Adobe Photoshop Elements software is easy to install, but re-install does not take into account the remaining (29/30) days trial.
I phoned their UK helpline and the member of staff I spoke to had an unhelpful attitude. I asked to speak to a manager, bit was told I couldn't! With support like that how can I use this product? (read more)
Written on: 24/08/2006 by DKB
I had exactly the same problem as jaxhogan, my keyboard was set to Welsh and as soon as I set it to English UK the problem with the edit option freezing my computer was solved. I can only assume that our laptops were constructed in a factory in Wales and that explains the setting option!! (read more)
Written on: 08/05/2006 by jaxhogan (1 review written)
My anticipation was high as I loaded the Adobe Photoshop Elements software.
After all, all the reviews had been good, and previous Photoshop software
worked like a dream.
However, my dreams came crashing down when I tried to run the edit option. I
waited... and waited... but my system was stuck fast. The screen was frozen,
and according to Task Manager, the software is not responding but is using
up all my CPU!
I tried everything to fix the problem, including reloading... (read more)
Written on: 03/10/2001 by Roger.
I highly Recommend Adobe PhotoShop Elements for the serious digital photographer. For those who are hesitant about plunging into PhotoShop, let me recommend this highly versatile package instead. It is a fraction of the price and it looks, feels, and operates like its big brother.
I use PhotoShop 6.0 at work constantly, but can't afford the package for home use. However Photoshop Elements has filled the bill and I have found it to do most everything that PhotoShop can. I wouldn't recommend... (read more)
As rated by real users
"Customer service" Read More
"Annoying software" Read More
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