Rampdale Motorcycle Insurance Reviews

★★☆☆☆
2.2 / 5
36% of users recommend this
  • Customer service

  • Value For Money

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Rampdale Motorcycle Insurance
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Rampdale Motorcycle Insurance
Rampdale Motorcycle Insurance
Rampdale Motorcycle Insurance
Rampdale Motorcycle Insurance
Rampdale Motorcycle Insurance

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Latest Reviews

★★★★★

“thank you ”

Written on: 05/11/2014

took out a policy back in March on a Honda scooter all pretty straight forward passed my test and bought a Harley custom 1200 , my insurance company for some reason wouldn't do the change, this was turning into hassle but fair do's he really sorted me a brill quote with another company top guy and better than I could get… Read Full Review

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★☆☆☆☆

“Do not use!”

Written on: 16/10/2014 by youhehe (1 review written)

Complete waste of time and money! They just completely rip you off... There are much better value for money insurance companies, who act professional. Don't know how their alowed to operate. High admin charges, no refunds given! Insurance doesn't register on police data base. No explanation, my son could of at least had a years no claims it they were professional enough to explain things properly. We canceled 3 months early, no refund and lost years no claim… Read Full Review

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★★★★★

“thank you Ashley”

Written on: 09/07/2014 by annemacdoneld123 (1 review written)

Bought a bike on a chassis number as cheap, phoned loads of places cant help, phoned an advisor job done all sorted and he explained how to register the bike cheers… Read Full Review

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★★☆☆☆

“Customer service bad ”

Written on: 09/07/2014 by Callahanqd300 (1 review written)

I bought a new bike and was recommended Rampdale initially the quote was very expensive but they came down on price which I was happy with. I held the insurance for a year with no claims but their renewal price was so much more expensive than other bike insurers decided to go with someone else. My new insurers needed proof of my one years no claims bonus. They kept ring Rampdale but were consistently on hold and when they finally answered were instantly cut off. Their phone line is an 0844… Read Full Review

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★☆☆☆☆

“Advise not to pay monthly with these ”

Written on: 17/06/2014 by mattybrooker (1 review written)

i hope your reading this GISCOURS you nasty people, if anyone chooses to pay monthly with rampdale it will be with giscours, giscours also provide payday loans, i bought a sukida 125-5b a while back from learner legal.com and got insured with rampdale i chose to pay monthly, about 2-3 months into the policy the bike got stolen and never recovered, i decided to stop paying the monthly installments, i mean why keep paying insurance for a bike you no longer have !, after a while giscours took me… Read Full Review

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★★☆☆☆

“NCB not displayed when clicking through from Confused.com”

Written on: 24/05/2014

I hope by telling this story that someone else won't make the same mistake with Rampdale. I'm not saying don't buy from them, just be wary. Last weekend I brought bike insurance. I had generated 2 quotes, one with 5 years No Claims Bonus (NCB) and the other with 2 years NCB (learnt after speaking with my current insurer - I have a terrible memory). The price was identical. Unfortunately I then got distracted by a phone call and then later came back to buying the insurance and accidentally… Read Full Review

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★★★★☆

“very helpfull”

Written on: 25/04/2014 by Keegan295 (1 review written)

i bought a second hand bike from ebay, 125 lex moto cheap and cheerful, went to local insurance place got a crazy quote, my mate said phone these guys . job done happy days and saved loads… Read Full Review

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★☆☆☆☆

“expensive and bad service”

Written on: 07/03/2014 by zeScott362 (1 review written)

Don't bother with this company they are totally useless and charge well over the odds, be wise and use a comparison site and save yourself a fortune and a lot of hassle,also if you buy a new bike and the dealer says that they do good deals with rampdale its because they earn commission from it… Read Full Review

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★☆☆☆☆

“No customer service!!”

Written on: 28/11/2013

My son contacted Rampdale to cancel his motor bike insurance which was due to run to next May 2014. He didn't realise until he received a letter detailing the repayments that he will be paying the exact same amount of money whether he has the insurance or not and that it would have to be paid in full within 7 days. He contacted the company on receipt of the letter to retract the cancellation but was told it was too late. We realise that the consumer has a responsibility to make themselves… Read Full Review

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★☆☆☆☆

“AVOID AVOID AVOID”

Written on: 25/10/2013 by Ana12345 (1 review written)

PLEASE AVOID THESE PEOPLE!!!! My partner had a bike insured with Rampdale people. At some point we have sold the old bike and bought a new one. Wanted to transfer the policy but were told by Rampdale that the insurance company wanted additional £500!!! And this is for the bike which is considered safer!! The lady from Rampdale then advised to cancel the old policy and make a new one. Gave me a quote. I asked her how much the cancellation was and she told £ 23.00, so I wrote a letter to them… Read Full Review

Johncoates1's Response to Ana12345's Review

Written on: 06/11/2013

if you contact us with your name we can then listen to your call with the member of staff. Should the error be ours we would certaingly remedy it.

We await your call with interest

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★☆☆☆☆

“VERRY BAD EXPERIENCE TO BE AWOIDED”

Written on: 30/08/2013 by drspopescu (1 review written)

DO NOT INSURE ANYTHING WITH THESE PEOPLE, Rampdale are rubbish, i will make sure everybody knows not to insure with them. i was enured with them for 32 day, then i have another scooter and they want to charge me around 4 £45,then i decided to cancel. i payed deposit plus 2 mounth direct debit and bilive or not i stil have to pay to them around £90. insurance it was £200 per year. the funny thing is for every letter they write to you for any reason they charge you £25. they just rip… Read Full Review

Rampdale Insurance's Response to drspopescu's Review

Written on: 04/09/2013

Dear Consumer,

We have read your comments, though we are unable to respond fully as we don’t have your details, if you wish to discuss this matter further please email bike@rampdale.com

I would however say that our Terms of Business are sent out to you on inception of a policy, you also have fourteen days to look at our Terms of Business and if you find them unacceptable you can cancel, you choose not to. Our Terms of Business are very much in line with our competitors and in many cases far better otherwise we wouldn’t be still in business after 24 years. We appreciate that purchasing Insurance is a legal requirement and not something you enjoy doing so this is why our staff always try and assist you, we look forward to you contacting us.

Thank you

Rampdale Insurance Brokers

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★★★★☆

“I took out a new policy for my son; my initial...”

Written on: 21/11/2012 by alex1111 (1 review written)

I took out a new policy for my son; my initial thoughts were that the price was going to be sky high, turns out Rampdale quote was pretty good on my son’s Direct bike. I was put on hold a couple of times which I wasn’t happy about! But overall experience was good. Thanks Rampdale… Read Full Review

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★☆☆☆☆

“no refund”

Written on: 09/11/2012

Bought a 50cc scooter, i insured with Rampdale cost £246, (should have looked more at other insurers) by bike was a dud, brand new as well, after 6 weeks the bike company took it back, Rampdale only refunded me £30.00. were very rude on phone, and basically said £30 is all you will get, DO NOT INSURE ANYTHING WITH THESE PEOPLE, i have another ins now costing £99 per year, Rampdale are cowboys, i will make sure everybody knows not to insure with them… Read Full Review

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★☆☆☆☆

“Pulled over by police for no insurance - Had it for 3...”

Written on: 07/09/2012 by Mike1984 (1 review written)

Just today my Dad left me a voicemail saying “Mike, it’s your Dad, please phone me as soon as possible.” So, naturally I thought worst. I rang him, and he was in the back of a police car (he's a 70 year old man)! Apparently my bike isn’t insured - even though I have a certificate saying it started on the 25th June 2012 at 23:00!!! I found all the documents I have online and told him all the details for the police officer I’ve since emailed the sham of a company (Rampdale) telling… Read Full Review

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★☆☆☆☆

“charges make up for low prices”

Written on: 04/09/2012 by emotree (1 review written)

Been with rampdale about 3months and sick of them alreadycive received 3 recorded letters from the at £20 a pop (those gold lined envelopes don't come cheap anymore) all of which were completely unneeded. 1st one after setting up my direct debit and paying initial lump sum get a letter about a week later saying they were unable to set up the direct debit, after being told on the phone it was done! So give them a ring as there website is useless on hold for 15 minutes only thing they said was… Read Full Review

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★☆☆☆☆

“Need a lesson in customer service”

Written on: 03/09/2012 by TOMLEECEE (121 reviews written)

Rampdale - a name anyone looking for motorcycle insurance should be wary of. Not because they are a bad insurance company - it's because of the customer service. When you ring them, you will be on hold for at least 20 minutes before you get to speak to anyone. If you try to do anything on the website (like set up and pay for a new premium), you'll undoubtedly be met with a message saying that their system is down/under maintenance. Seriously - trying to contact them is like a test of… Read Full Review

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★☆☆☆☆

“wont honour pillion cover even though its on the...”

Written on: 21/08/2012 by bobian81 (1 review written)

dont know where to start, my 18 year old lad is facing having his new car licence revoked because of rampdale. we took out a joint moped policy in april 2012, I have a full car licence, and had been riding peds for years, i asked for pillon cover to be added, which is stated on proposal form they emailed me, when the certificate arrived, it said nothing about pillion being excluded, my son passed his car test 0n 11/6/12, which validated his cbt for moped entitlement, just to be on the safe… Read Full Review

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★☆☆☆☆

“£20.00 charge for a letter?!?!”

Written on: 02/08/2012 by Ryandani (1 review written)

AVOID LIKE THE PLAGUE. They charge you for not receiving a cbt licence and proof of ncb. I am discusted that they then charged me £40 as i have provided an wxpired ncb certificate. I am reporting Rampdale to the MIB as they are charging customers for ridiculous things. Avoid avoid avoid even they seem to be the only place to do electric scooter insurance… Read Full Review

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★★★★★

“Good customer service when taking the policy”

Written on: 01/04/2012 by Minayowitz (3 reviews written)

I recently took a motorcycle insurance policy with this company. It was an imported bike so a bit of extra paperwork was required. Communication by phone and email was smooth and the staff I spoke with were friendly and seemed knowledgeable. Very satisfy. Of course most insurance companies are very welcomed when taking up policies and not so great when making a claim so I reserve my opinion on the latter. But based on my first impression they seemed to be on the ball… Read Full Review

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★★★★☆

“having a claim”

Written on: 25/02/2012 by dividddevil (1 review written)

i was unfortunate enough to be knocked of my bike by some white van man, contacted rampdale and low and behold they took my bike to there repair place in Birmingham got it repaired and lent me a bike as well, all in all not bad… Read Full Review

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