MSC, Sinfonia Reviews

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3.1 stars
Average rating for this product is: 3.1 out of 5

From 1 rating and 13 reviews

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Average Ratings for MSC, Sinfonia

  • Food - quality & variety3.2 stars
  • Entertainment on board3.8 stars
  • Value for Money3.4 stars
  • Reviewer Ratings3.3 stars
  • Overall Rating3.1 stars

13 Reviews For MSC, Sinfonia

  • Guest 19th Nov 2009

    Reviewer rating: 1 stars


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    Our trip was the maiden voyage in South Africa and I am sorry to say that the embarcation process was very poor, laborious and badly organized. Staff unable to speak proper English and I can count the friendly ones on my one hand. Only a 3 day cruise, one WHOLE day was taken up just to get organized with cabin, credit cards etc. Complete chaos. No background music anywhere, no party atmosphere. Did not enjoy at all.

  • gudruole Rank: Lance Corporal 3rd May 2009

    Reviewer rating: 1.5 stars


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    We just came back from MSC Sinfonia cruise-such the wrong holiday choice this company.no good service at all nowhere,just pay pay pay for everything.Not worth it even to try the food-bad,no taste,no presentation-awful! Rooms were not clean,bedlinen,throw were with holes(all of it),bathroom was never cleaned,when we arrived all week the floor stayed dirty with black hair,I needed to clean myself,bed broke in the first time when I sat on it.It took them 3 days to fix it.it is boring cruise,no fun ...

  • 2ladybug 13th Oct 2008

    Reviewer rating: 4 stars


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    Service was very good, very attentive. Entertainment was good. Wine steward very accommodating when I discovered that the wrong wine package was purchased before the cruise. Kept very clean. Hot food not served hot, captain very standoffish, the head of restaurant scolded staff in front of everyone. Not all features of the ship was in working order eg. climbing wall not in service. No movies available in theatre. I would still go on another cruise but try another cruise line

  • stanbaxter 29th Sep 2008

    Reviewer rating: 3.5 stars


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    Returned from a cruise on MSC Sinfonia today. The ship was clean and well presented but the problem lay with the officers who were ignorant and not helpful at all. We encountered a problem in Monte Carlo where 800 assengers were stranded asshore due to winds picking up. We don't understand why the Captain didn't know this would happen. We were left asshore for hours not knowing what was going on and one tender spent over an hour trying to get back to the ship. On it's return 2 passengers require ...

  • walle 30th Oct 2007

    Reviewer rating: 5 stars


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    We are a family of 4, in an outside cabin on the 9.th level. We had a very good experience on out first cruise.

    Well organized embankment procedures. Very service minded staff. Every important announcement in 5 languages, but only in public areas - no noise in the cabin. We have read other reviews stating problem with language, but we didn't encounter any at all. Everyone spoke English with no problems. Maybe it's a matter of attitude.

    Super clean ship. The cabin was sized, so we had no p ...

  • ecstatic 2nd Oct 2007

    Reviewer rating: 1.5 stars


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    We have been on several cruises and our conclusion is that the for the MSC Sinfonia, the insecurity and stress involved in dealing with the incompetence of the MSC staff cannot be compensated for by the good food and entertainment.

  • lisaandlisa 1st Aug 2007

    Reviewer rating: 5 stars


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    We've been on an MSC cruise for the third time this year and for us there is nothing to complain about. We were on the MSC Sinfonia and the MSC Armonia and both ships provided everything for our perfect holiday. For us there is no better way to spend the holidays and we would definitely recommend the cruises of MSC!

  • CALENDAR Rank: Lance Corporal 25th Oct 2006

    Reviewer rating: 1.5 stars


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    Having used the MELODY last year, and after having a great holiday, you would not think that both these ships are operated by the same company. I would not return to the MSC Sinfonia on a free of charge basis.

  • Mrs J Rank: Lance Corporal 22nd Oct 2006

    Reviewer rating: 1.5 stars


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    The staff overall were not friendly, and we felt as though they did not like Americans. We were charged extra for everything -- including water.

    Because the service and treatment was so poor on-board the MSC Sinfonia cruise, we had the tip excluded from our bill. We left a tip in an envelope for the cabin staff since the room was clean. Considering how poorly we were treated, it was not difficult at all doing this.

  • kayti 17th Sep 2006

    Reviewer rating: 5 stars


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    We loved every moment of it. We loved all the staff there, and the Pasha club of a night time. We loved it there because we were dancing with all the Italian's on-board the ship, and we loved the cruise director. The waiters were all fab, and so were the professional dancers. We would all love to go back on the MSC Sinfonia Mediterranean cruise ship any time.

  • lynne29 Rank: Lance Corporal 23rd Apr 2006

    Reviewer rating: 3.5 stars


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    We have just returned from a 7 night cruise on MSC Sinfonia. This was our first cruise and we were a family of 4 - 2 adults, one teenager, one 9-year old. We are English-speaking, but do speak German, French, plus understand Italian and Spanish. We chose this cruise because of the itinerary; dates fitted in well with Easter break; plus we got a great deal! We had a Category 9 cabin, which is on the Tchaikovski deck with a window. We had a double (Queen?) bed (2 singles pushed together) plus 2 bu ...

  • CJC Rank: Corporal 13th Jul 2005

    Reviewer rating: 4.5 stars


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    Sunday 3rd July 2005 - 1 week Mediterranean - Genoa, Naples, Palermo, Tunis, Palma, Barcelona & Marseilles on MSC Sinfonia.

    We were met by an MSC representative in arrivals. The transfer from the airport all went smoothly, and we were at the port in Genoa by 2pm. The embarkation process was extremely efficient, and we were on the ship within 15 minutes of arriving. Having said this, there were only about 30 people there - we were later told that those embarking at Naples had a much differen ...

  • Packywack Rank: Corporal 24th Mar 2005

    Reviewer rating: 5 stars


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    Booked on MSC Sinfonia from the 13/03/05 to 20/03/05. Have cruised before but this was the first time with MSC. We had a really lovely time and would definitely use this company again.
    Compared to our previous cruises there was a noticeable lack of waiters in the restaurants. However, that could be due to the fact that this was only the ships second week cruising and maybe still taking on staff.
    We highly recommend this ship and if you want a good value for money cruise you will not go far wro ...