Kikatek Reviews - www.kikatek.com

★★★★★
4.6 / 5
9566
94% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Kikatek - www.kikatek.com - Ask a question now

Media Gallery for Kikatek - www.kikatek.com

Kikatek - www.kikatek.com
Kikatek - www.kikatek.com
Kikatek - www.kikatek.com
Kikatek - www.kikatek.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Excellent service”

Written on: 04/02/2016 by Tez B (1 review written)

Competitive price (matched a temporary Amazon reduction), easy ordering process, rapid delivery -- really can't think of any negatives. Highly recommended… Read Full Review

Report this review
★★☆☆☆

“Slow delivery ”

Written on: 29/01/2016 by Marya265 (1 review written)

Great prices and very competitive with other online companies. However, I ordered my product on Thursday 21 Jan and as of today (Wednesday 27 Jan) I still haven't received it. It claimed up to five days. Very disappointing… Read Full Review

Report this review
★★★★☆

“Amazingly great products at cheap prices.”

Written on: 26/01/2016 by Samara241 (1 review written)

I bought the Xperia Z5 Premium Roxfit case for my smartphone. The case is excellent, it makes my phone look more stylish and gives my phone a little more protection. The delivery was good considering I didn't have to pay a penny. The phone case sells for £15 on Ebay and on here its only a £10! I would recommend anyone to purchease from Kikatek. Thanks for a good transaction… Read Full Review

Report this review
★☆☆☆☆

“The worst service i've ever experienced”

Written on: 08/12/2015 by Chr1s2015 (1 review written)

No delivery, no contact, no emails, no support… Read Full Review

Report this review
★★★★★

“Great Service”

Written on: 05/11/2015 by ssagster (1 review written)

So much better service than Dabs.. a broken product was instantly refunded and I ordered a new one which came days after..thnx!!… Read Full Review

Report this review
★☆☆☆☆

“Poor service”

Written on: 21/10/2015 by katiemay83 (1 review written)

Not only did I have to contact you three times for a refund, i haven't been refunded the £17 after having to print off and send back a claim form. This has taken nearly two months to be refunded, customer service is a disgrace. When customers contact you to inform you the item has not been received you should offer to send a new item out or offer a refund. It is not the customers fault, and then has to be nearly £20 out of pocket, and not even receiving the item which was intended for a… Read Full Review

Report this review
★☆☆☆☆

“Bad Customer Service”

Written on: 26/09/2015 by MikeUKJ (1 review written)

I purchased galaxy s6, (in Stock) took money twice from my debit card, paid extra for 2 day delivery and 4 days later still has not been dispatched, Terrible service. They take days to answer emails and then don't bother answering the question asked. there is no phone numbers to call. do not deal with this company is my advice. … Read Full Review

Report this review
★☆☆☆☆

“Terrible customer service!”

Written on: 17/09/2015 by Larissa361 (1 review written)

I bought the Jabra Motion Office from them and nothing was good after the payment was made. The package was delayed 2 full days although I paid for next day delivery, the external package (which was done by Kikatek) was half broken although the box with the item inside was intact. I emailed them various times and they never replied to my queries about the delay and the bad package. To make matters worse, the headset was broken on arrival as it would not charge so I emailed them again and… Read Full Review

Report this review
★☆☆☆☆

“Terrible customer service ”

Written on: 04/09/2015 by Nomis226 (1 review written)

I ordered my laptop Tuesday night, paid for next day, but didn't expect it to come next day as ordered it late. It's Friday and still hasn't come. The delivery tracking number doesn't work . No phone number and they've not got back to my emails. Not very happy to say the least as son needed it for school yesterday… Read Full Review

Report this review
★★★★★

“Item arrived fast and well packed.”

Written on: 02/08/2015 by DennisOlson59 (1 review written)

I ordered a 16GB Micro SD card from Kikatek,it arrived within 4 days with the free delivery option which didn't matter to me as I wasn't in a hurry for it. This was my first order with this company and they impressed me as they kept me up to date with the details as to where the order was up to, so many companies just take your money and that's the last you hear from them… Read Full Review

Report this review
★★★★★

“Excellent product and service”

Written on: 03/06/2015

The product was the cheapest available online, beating out Amazon UK by about £1. I ordered it with the free delivery option and it arrived the day after dispatched! Extremely quick service, product came nicely packaged and it is working very well. Great service… Read Full Review

Report this review
★★★★★

“Awesome Service”

Written on: 17/05/2015 by Gorman433 (1 review written)

Item was shipped fast and delivered exactly as described. I am very happy with these guys. Excellent work! Recommend all the way! … Read Full Review

Report this review
★☆☆☆☆

“Returns”

Written on: 23/04/2015 by Sydney344 (1 review written)

You only really get to know how a good a company is when you need to return an item. The item received did not perform as well as it should have and yet they want to charge a 15% re-stocking fee as the package had been opened. However there is no way I could assess what I received without opening it. Had it worked fine, and I still wanted to return it, that would have been a different matter, though other companies I've dealt with still do not charge a restocking fee if an item has been opened… Read Full Review

Report this review
★☆☆☆☆

“Bad, not to mention illegal.”

Written on: 21/04/2015 by KaneSalazar238 (1 review written)

In most developed countries there are laws protecting consumers saying that if a company has displayed a product in a certain price they have to sell that product in that price. But we are in the UK (well done Thatcher!) They have made a mistake (don't want to call it a trick) and started putting on sale the Sony e4g for £88. I bought it and they sent me the E4 which is a very different phone, thinking I won't notice. As I contacted them, they tried to say as little as possible and send me a… Read Full Review

Report this review
★★★★☆

“excellent speedy service, item as described and price...”

Written on: 18/04/2015 by 53Dixon (1 review written)

excellent speedy service, item as described and price was very good only minor complaint would be that i didnt receive a despatch email… Read Full Review

Report this review
★☆☆☆☆

“Hasn't arrived, my shipping fee is wasted.”

Written on: 13/04/2015 by Keshawn242 (1 review written)

I found my product, it was competitively prices so I though, what could go wrong. I ordered it with "Standard Service". This said that the product should arrive within 3 working days. These days have passed and I still have not received it. Very disappointed after an initially good process… Read Full Review

Report this review
★☆☆☆☆

“Receving refurbished product and couldn't get any answer!!”

Written on: 02/12/2014 by Ashbyuq1955 (1 review written)

Hi; I received refurbished product even I bough proper new product from your website. My order number was 76620; In the last two weeks, I sent you several messages via your website and I couldnt get any reply. I am really nervous and I will go for my rights with my lawyer if I couldn't get any answer from you till tomorrow. Cheers; Bugra 18/11/2014 16:15:18 Shipping Soon Dear Bugra, I have been informed by our Sales Department that item you have order is a Refurbished product. This was not… Read Full Review

Report this review
★☆☆☆☆

“Computer imported and no UK support”

Written on: 19/11/2014 by Blob0000 (1 review written)

Initially I would have said good service, but the computer was supplied with no manual or discs. At the time I didn't really think to much about it as they had loaded XP onto the windows 7 computer as requested. Now XP has 'run out' I need to re-load computer with windows 7 - bit I've no discs. I spoke to Acer, who were happy to help and sort the problem it I supplied the SN/model of their computer, which I did. They were initially unable to find any record of the computer but after searching… Read Full Review

Report this review
★☆☆☆☆

“Ignore's any product warranties”

Written on: 14/11/2014 by Pittmanch170 (1 review written)

fail's to acknowledge their legal responsibilities of items for repair under the warranty. Aware of the sales of good act, but this company chooses to ignore this law because they will have to go into their pocket to arrange a repair… Read Full Review

Report this review
★★★★★

“Excellent Speedy Service”

Written on: 23/09/2014 by Adam330 (1 review written)

Was a first time customer but nevertheless received efficient and speedy service with delivery received within 24 hours. Will use again and recommend to fiends and family… Read Full Review

Report this review
overview