|Features||More Than 6 Cycles|
|Features||More Than 6 Cycles|
|Features||More Than 6 Cycles|
Written on: 11/03/2013
I have had service 3 times on mine that is 5 years old. Now yesterday, on the weekend, the water started running into the washer and would not stop. I had to pay after hours plumber service. Power was cutoff and water was still going into the bottom drawer but not the top. Does not clean dishes well at all. For the cost, I can get a stainless steel tub, not plastic for half the price. Not a good value and not a quality product at all. (read more)
Written on: 19/02/2013 by LJRW
I installed one of these dishwashers when replacing my kitchen nearly 5 years ago and I had no problems with it whatsoever. Indeed we chose the dishwasher on the recommendation of a friend, who was also very pleased with her purchase. I loved the flexibility of being able to carry out either a small or a double wash. When I bought it my daughter was a slightly kamikaze toddler and she used to try to sit or climb onto the open door of the standard dishwasher we previously had - this obviously... (read more)
Written on: 08/02/2013 by Sunniekopchick
I have had my unit for 8 months. It does not clean properly, leaves dishes with spots, does not hold an adequate amount of dishes. The bottom drawer is useless. About the only thing that fits in it is small bowls and silverware. It does not even fit a full size cookie sheet. COmpletely upset i spent the money on this unit. This unit is good for a bachelor who uses it once a month, not daily. We are in the process of taking it out and buying a new, reputable dishwasher. (read more)
Written on: 09/12/2012
We've had this load of rubbish for 3 years, it has broken down again today. It leaks and breaksdown a couple of times a year. This time we are getting rid, it was expensive and looks good but what a waste of money. Steer clear at all costs. We had an Electrolux for 15 years with no problems at all, we left it behind when we moved house, how I wish we had brought it with us! (read more)
Written on: 07/12/2012
We spent $1.4k on our DD603 plus extended warranty plus installation. Then over the past 10 years, spent an additional ~$800 on repairs. Finally, I took over the fixing myself to save cost and keep the wife happy. About two months ago, there was a leak which messed up the main filter board at the bottom. I bought and replaced the board, the top and bottom wiring harness and one of the controllers for $350. Last week, the top lid did not appear to shut properly, there was moisture on the... (read more)
Written on: 23/10/2012 by moedee
We first purchased a Fisher and Paykel double drawer dishwasher in 2002 with a complete kitchen remodel. It was repaired so many times and required so many replacement parts that the manufacturer finally agreed to replace the unit in 2006 (minus installation cost). Now in 2012 I am having the same issues with this dishwasher. It has been repaired many times and required replacement parts. It has leaked so many times that my wood floor is beginning to warp. I can never trust to turn it... (read more)
Written on: 30/08/2012 by Arminius (1 review written)
It looks beautiful but constantly breaks down. Repair costs are high and don't last very long. I have experienced the following defects: 1. Circuit board failure (twice) 2. LCD failure 3. Leakage 4. Water remaining in the drawer (read more)
Written on: 04/08/2012 by Lango
I bought this dish washer 4 yrs ago as I loved the idea of separate washes and the very modern look coupled with water efficiency. In the time i've had it it's broken down twice needing board replacements but worse still is the fact that it does not clean at all well! Dishes are often left dirty and it often appears to get blockages. Simply a waste of money. (read more)
Written on: 18/05/2012 by lhall (1 review written)
Our expensive dishwasher supplied by Clive Christian was great to start...now it breaks down every other month, Worst part is dealing with Kiwi appliance rescue and their dreadful call centre...where the NEVER call you back. They have the monopoly on the maintenance for the South East...Pulling ours out for a regular Dishwasher....Very expensive mistake. Need a rebuild in our expensive kitchen grrrr. Fed up of the flooding and red flashing roaring noises from it kiwi rescue say they will... (read more)
Written on: 11/05/2012
Bought this expect to get an amazing machine at the very expensive cost. We have now had it 4 years and in all those years haven't had one where it has worked continually. It constantly breaks down and fault lights flash, it leaks from underneath a lot of the time, doesn't clean very well at all. I am just about to replace it for another make as I am feed up with the problems and the constant maintenance I have to carry out to keep it running! Avoid like the plague, you have been... (read more)
Written on: 10/05/2012 by kbgah
I was horrified to find that mice have access to the inside of the dish drawer through the hot air vent. This is a design fault easily fixed by incorporating a grill over the hot air vent. I should be able to wash the dishes and know that they are clean not find the mouse has been able to get inside the dishwasher and contaminate the dishes for the sake of a simple stainless mesh grill either fixed to or incorporated in the moulded plastic. I actually saw the mouse disappear into the... (read more)
Written on: 08/03/2012 by mercury21
Bought this product and have had nothing but problems with it. Apart from the fact that it doesn't clean as well as cheaper makes I have had previously, it has broken down 3 times!! The breakdown is the same problem everytime and very expensive to fix. I could just about deal with the useless product IF the customer support was good but, unfortunately it is even worse than the product. Very unhelpful, basically got told the last time I spoke to them that I should be aware that these days... (read more)
Written on: 11/02/2012 by jamkam (2 reviews written)
New kitchen and the husband allowed me anything I wanted so on that basis I wanted the beautiful, shiny 2 drawer Fisher and Paykel dishwasher to match the equally shiny, beautiful 2 drawer Hotpoint fridge. Unfortunately the shine of the dishwasher diminished after only a couple of weeks. It broke. Wouldn't work. Turned out that the sensors were sensing that the drawers were open when infact the drawers were shut. That took 4 visits over a period of 2 weeks to figure that fault... (read more)
Written on: 06/02/2012 by poppyann (1 review written)
I never normally write reviews but I am so disappointed with the Dish drawer that I feel compelled to warm people away from the product. Yes, it is lovely to look at and yes, it is easy to load but mine has cost me £600 since I bought it 5 years ago in repair bills. Interesting when you think that we are a family of 3 and do most of the dishes by hand. Also interesting to note that the kitchen designer who has just designed a kitchen for me in another property refused to even consider a... (read more)
Written on: 08/01/2012
I have had two dish drawers for nearly 3 years and have not had any problems with them. We did figure out that if you don't rinse dishes first, nor clean out the filter, that they do not wash properly - but that is fine with me. It is handy having the option of doing half loads, and we don't have dirty plates mouldering in the dishwasher smelling the place up. We have a family of 5 and two are more than enough at all times, even with guests. I chose them because I wanted an island unit that... (read more)
Written on: 25/12/2011 by vickyhowie (1 review written)
We are now replacing our dishdrawer, after 15 years of service. Yes, 15 years of no repairs. It is actually still going but getting a bit noisy and to be honest we want a new one that is integrated now. The top dish drawer died at 12 years of age, with no repairs, so we just kept using the second. We followed all the advice such as using recommended powder, wiping the seals regularily, cleaning the bottom steel plates once a month. Thats why they give you those recomendations, so you... (read more)
Written on: 10/12/2011 by WayneJackson (2 reviews written)
I purchased two single Dish Drawers five years ago. The only problem I ever had was when coloured gravel from the fish tank........er, found its way into the impellor and trashed it. The engineer was out straight away and fixed it immediately. I asked him about some of the problems I had heard with Dish Drawers, particularly the upper seal failing and water ruining the electrics. He told me that a lot of damage is caused by dishwashing tablets as they are very, very harsh and damage the seal... (read more)
Written on: 19/06/2011
After having back problems forever,the concept of not having to bend to do this daily chore was so attractive.The choice of black fitted in with my kitchen colours and i bought one instantly from a local kitchen fitter from Kendal who literally left it in the middle of my kitchen, not interested in plumbing it in unless i bought the rest of my kitchen from them. There it stood for 6 months, NO support from the manufacturers and no plumber would touch it as they had never seen one before in... (read more)
Written on: 20/05/2011
By far the best dishwasher I have ever used and would not even consider going back to a conventional one. As there are only two of us at home, this means that we can run a drawer every other day and things remain fresh, rather than going putrid as you wait to fill a conventional dishwasher.
Also, ergonomically, this machine's great. It's the only one where there are so many places to put mugs and glasses - all others I have used fill with glasses before the plate racks are even half full. ... (read more)
Written on: 05/05/2011
What appalling customer care - my dishdrawer hsa broken down after two years - I have called customer service 3 times and finally got through to be asked - having given my East Anglia post code, 'Is that anywhere near the Isle of Man?' !! They will not give out the muber of their Milton Keynes Centre and are genreally totalloy unhelpful - don't touch this product unless you want to really wste time and money (read more)
Written on: 15/04/2011 by L HUGGINS (1 review written)
I've had this dishwasher 10mths and think its fab.I do agree that it doesnt like bits but it isn't a waste disposal unit.The two drawers are a brilliant idea as in theory you should never have anything waiting to go in (depending on load sizes).Would definitely recommend it to a friend even though a bit on pricey side and would buy another (read more)
Written on: 09/04/2011
I've had my Fisher & Paykel dishwasher for over 4 years and love it. Without doubt it is too expensive, but it is much more flexible than my previous Bocsh dishwasher. Its great being able to use only one drawer if I only have a few dishes, when I need to replace it Ill be getting another
I have had two repairs since I bought it - one while it was under warranty and one since. Both times the repair people (Kiwi APpliances) came promptly and sorted the problem. To the people who are... (read more)
Written on: 04/04/2011
Had this machine for a year and its been great, all you have to.do is keep it clean, clean the filters once a week and you will get faultless service. i think people who have problems think its a waste disposal unit with dishwasher thrown in. Rinse your dishes of the heavy deposites and it will.be fine. (read more)
Written on: 05/03/2011
I have had my machine for 10 years and love it and wouldn't hesitate to get another one. I do have a repair plan for it but have only needed to call them out twice. I have always given everything that goes in it a quick rinse before putting it in, I work in the catering industry and this is the usual common practice so I would do that with any dishwasher. I can get all and everything in mine, it's all a question of knowing how to load it. which I find is the same with any dishwasher. I have... (read more)
Written on: 01/03/2011
This is undoubtably the worst dishewasher on the market and does not clean anything nor does the space allow you to get anything into it. Do not buy one!!! There is nothing that i like about it except for the fact that I can run glasses in one drawer and plates etc in another. however as I say it does not clean anything well and in fact you have to re wash everything. (read more)
Written on: 24/01/2011
an absolute disaster of a dishwasher. Have had to spend nearly 500£ on repairs since i got it and I am now going to replace it with a full size dishwasher. I have had enough!!!! (read more)
Written on: 17/01/2011
We moved into a house and bought a double dishwasher off the owner.
Twice had to call an engineer in 6 months - clogged drawers.
advised we need to thoroughly rinse all items before putting the into the dishwasher - ie wash them first !
Told it was great - sold a dummy, it's rubbish and although appears handy being able to do half a wash, you can't fit much it and it often fails to rinse properly.
Would NOT get another one (read more)
Written on: 11/01/2011
Firstly, if style over design is your thing, go ahead buy one, but when it goes wrong, and it will, you're left at the mercy of unhelpful support from F&P in NZ. Secondly, we have had F1 fault twice(flooded machine)told our plate are too big! Constant dirty cups after 99min wash, blockages etc. all this and its only 3yrs old. You've been warned, looks nice, but not a reliable, effective piece of kitchen equipment! (read more)
Written on: 18/12/2010
This contraption was installed by the developer who thought that by paying a lot of money it would be a quality product. Well it's vile rubbish. Poncey and gimmicky and won't clean dishes. It's designed to take powder (who the hell uses powder?) and tablets have to be thrown into the dishes before it starts so the detergent can't arrive at the right time in the cycle. Anyone who wastes money on this trash deserves all they get. Why, oh why, didn't the builder leave us a simple european one? (read more)
Written on: 23/11/2010
Since we have had it the pipes have leaked and our kitchen has flooded twice!! it is not great at cleaning and can be noisy at times. Also problems with getting an engineer as no one wants to touch it!!
I wouldnt recommend this to anyone and we will be replacing ours... (read more)
Written on: 14/09/2010
I just got the dishwasher and it has broke down 4 times. The repairman said it is almost a recall item on these dishwashers. I just want it out of my house and both Tasco and Fisher Paykel are refusing to replace it and each repair takes weeks to get done.
Although I thought the double drawer was a good idea, it is actually too small to put pots and larger items in it. I will be going back to a regular dishwasher with a top rack wash option instead. Even if I have to pay for it... (read more)
Written on: 14/09/2010
Lived in an apartment for 2 years that had a dish drawer. After a while it wouldnt drain fully with the last layer of water at the bottom going putrid between washes. The concept however is good - pity Kiwis and not Germnans came up with it. (read more)
Written on: 10/08/2010
We have had use of our double drawer dishwasher for about 6 months since it was installed and have had 3 service calls, each taking almost 3+ weeks to get repaired. Customer service is a joke. Supervisors are always in a meeting no matter when you call. Service person this last time refused to give me name of company CEO or Chairman or a corporate phone call. When pressed said she was instructed not to give it to customers (gee I wonder why). Clearly no one cares about their customers... (read more)
Written on: 15/07/2010 by ChildishPhil (1 review written)
I bought my Fisher & Paykel Dishdrawer DD603SS in 2004. It cost over £900 so I expected a trouble-free few years of use from it. It first broke down within a few months when it refused to drain the drawers. The engineers fixed it by draining the machine nd then leaving us. So, within days it was doing it again. Again we called the engineers back and they fixed it again. This time with a look into the machine and replacing some parts. But after a while longer we had the same problem yet... (read more)
Written on: 18/06/2010
I have recommended it to many friends but the price has put them off Itoo am having problems getting a engineer for service. I just love it (read more)
Written on: 07/04/2010
Fisher Paykel appear to have a service problem.
We have a Fisher Paykel Double Dishdrawer Dishwasher and cannot get an engineer aufait with the product to come to our post code which is LD7 1RE.
TEchnical Support based in Milton Keynes have been out foc - but will not come out to see the service through.
Customer Service in New Zealand have offered a new porduct as their solution - still no answer as to how to obtain service for it!
WE EVEN OFFERED TO PHYSICALLY TAKE THE APPLIANCE TO A... (read more)
Written on: 03/03/2010
We have had our dishwasher for over 4 years and love it. it is easy to use, has been reliable so far and to date has not blocked once. (read more)
Written on: 15/02/2010
Looks great, but it constantlu clogs, so we now rinse everything before we put it in - easier to just use the sink! Don't buy one of these unless being a fashionable fool is your thing! (read more)
Written on: 01/02/2010 by mrs jean dixon (1 review written)
This twin drawer model is ideal for single person - no lengthy wait for unit to be filled . I find 56 min wash is ample for most dishes. Eco not very good, except for lightly used china etc.
I very much like the stainless steel appearance of the machine - co-ordinates with other ss items - eg oven & hob. is easy to keep clean too. It is quite a feature in my kitchen - is often admired, particularly the unusual feasture of two drawers.
I was attracted to the appearance when fitting out... (read more)
Written on: 01/02/2010
Had ours for 3 years. It's the best! Follow the direcions on how to load and use it and you won;t have any problems. Love having the 2 drawers when entertaining. And it is amazingly quiet. (read more)
Written on: 28/01/2010
I bought F&P DD603 almost 9yrs ago, installed it myself, never had a problem, not even once. Recently without thinking I just pulled opend one of the drawers during wash cycle and that stuffed it up.
It was my mistake that its malfunctioning. Otherwise its a great product.
I would certainly reccomend this product but to a small family of three or four at the most.
cheers. (read more)
Written on: 20/01/2010
We have had our F&P for over 4 years. First problem, the tech didn't install it correctly. Second problem, 4 years later was drawers failed to open - motors and link belts needed to be replaced. I disagree with the remarks that you can't load it properly. I've taken the racks out and had no problems. It is as quiet as a church mouse. My expectations is that I'd have alot of repairs. And I was pleasantly surprised. Friends have a Asko. Many repairs during the same time frame. (read more)
Written on: 19/01/2010
We have had one of these for 8 years but have had endless problems in that time. Constant error messages, tends not to wash too well, doesn't take tablets, service engineers often unfamiliar with the product. At the moment, it won't even run the quick wash program on either drawer. We've persevered for long enough and will now change for a different manufacturer. A case of style over substance, unfortunately. (read more)
Written on: 03/01/2010
We may just have been lucky, but have had our double dishwasher for three years without a problem. Have just ordered another one for our new house. (read more)
Written on: 02/01/2010 by Nicola993 (1 review written)
This dishwasher is lovely to look at and I was extremely delighted with it at first. However it developed a fault whilst still under warranty and no longer works. The customer service advice centre is in New Zealand and the staff are not particularly helpful. The service engineer has been out three times fitted six different new parts and still it does not work. I have been without a dishwasher for three weeks. Take my advice steer well clear of this product!!! (read more)
Written on: 29/12/2009
we have had nothing but trouble from our fp dishwaser drawers, the machine hasn't gone more than 2 months without us having to call an engineer out. out of warranty it costs a fortune without the parts, we are still waiting for a part to come in that was ordered 3 months ago. we bought what we thought was the best dishwasher on the market but have been very dissapointed. (read more)
Written on: 28/12/2009
I bought two Fisher Pykel dishwash drawers six years ago because I liked the design and the fact that I did not have to bend over to load the machines. They were a BIG mistake. Engineers have been out at least three times a year. A tiny seed will block the system and the smallest thing will make them overflow. I have had 2 new lids, 2 new motors and endless visits each each at a call out of £85 a time plus the new parts.Fisher and Pykel have been unhelpful I sent them all the details... (read more)
Written on: 24/12/2009
THIS IS OUR 2ND F&P DOUBLE DRAWER DISHWASHER SINCE AUG.2009, THEY COULDN'T GET THE FIRST ONE TO WORK, GAVE US A NEW ONE AND IT HAS THE SAME PROBLEM, KEEPS STOPPING AND BEEPING WITH DEFAULTS THAT THE BOOKLET SAYS CALL FOR SERVICE!!!! SERVICE COULDN'T REPAIR THE LST ONE, WAITING TO HAVE THEM COME OUT TO REPAIR THE 2ND ONE. WAS CURIOUS IF THE PROBLEM COULD BE ON THE INSTALLATION, COULDN'T BELIEVE 2 F&P WOULD HAVE THE SAME ISSUES. OH WELL, WE LEARNED A LESSON, LISTEN TO CONSUMER REPORT!!!! (read more)
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