Flowers Direct UK Reviews - www.flowersdirect.co.uk

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★☆☆☆☆
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Latest Reviews

★☆☆☆☆

“wifes 50 birthday let down”

Written on: 28/08/2014 by macbrian (1 review written)

on the 27 august 2014 my wife was 50 so ordered flowers from this web site in good time for the date . We waited all day and when it got to five p.m. rang them they said that they could come up to 6 p.m. they didn't the next morning 8.00am their is a box left out side my house with the flowers in it the box was wet and I feel it had been dumped out side this as left me feeling low and let down on this happy day I will support my local florist in the future … Read Full Review

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★☆☆☆☆

“flowers not delivered ontime”

Written on: 02/04/2014 by yorky51 (1 review written)

I wanted flowers for my sons wedding anniversary , there was a very good selection with a range of prices and the option to add. I added Proscecco. They were ordered on 28th March and were to be delivered on April 1st. It is now 2.00 on 2nd of April. After send 2 emails I have had no reply and the delivery has not been made … Read Full Review

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★★★☆☆

“Ordered flowers for mothers day and sadly did not...”

Written on: 31/03/2014 by Internetuser404 (1 review written)

Ordered flowers for mothers day and sadly did not arrive. However customer service email was very sympathetic and offered either a refund or a replacement bouquet as they could not track the original. New bouquet has been delivered but still would have been nice to get them on the promised delivery date… Read Full Review

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★☆☆☆☆

“very upsetting experience”

Written on: 25/03/2014 by Julian475 (1 review written)

AWFUL SENT WRONG FLOWERS TO A FUNERAL SO UPSETTING NEVER USE THIS COMPANY NO REFUND NO SYMPATHY AWFUL COMPANY… Read Full Review

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★☆☆☆☆

“Poor”

Written on: 23/02/2014 by Mummytoeliza (1 review written)

Ordered flowers and wine for a friend for her birthday. The wine was missing and the flowers were a very small bunch. I could have got a much nicer bunch for half the price from my local supermarket. Flowers direct reply was that once all the buds have opened they will look like the flowers on their website. Total rubbish!!! The bouquet was tiny!!!… Read Full Review

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★☆☆☆☆

“AVOID THIS COMPANY”

Written on: 23/02/2014 by pauljones123 (1 review written)

Ordered a valentine bouquet through Amazon Local £50.00 value. Bouquet arrived on On time but what a waste of money. Gran prix roses I don't think so Lilly's didn't open Flowers watered and away from radiators but only lasted 5 days. Would of got a nicer bunch of flowers spending £10 at the supermarket. Do not use this company as you will be very disappointed and wasting your money. Never again and Amazon should drop this company… Read Full Review

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★☆☆☆☆

“Don't treat the wife unless you want to risk a divorce”

Written on: 17/02/2014

I am a mischievous type of chap so when Valentine’s day comes along in a period of austerity, I thought I would tease the wife by introducing her to the new world economic order, so I printed off a Tesco's value valentine card. The in-applicability of such a gift was to be of no issue as I had secretly bought a large special valentine’s bouquet (valued at £50) from Flowers direct to be delivered to the school where she works. So when she open the poor quality and tacky Valentines card… Read Full Review

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★☆☆☆☆

“What utter rubbish”

Written on: 04/01/2014

Purchased pink paradise through amazon local for 50 birthday for sister, arrived day late and when opened could not believe the poor quality and small bunch of flowers for supposed £40 price tag...what a joke. Some of the flowers heads were broken, tired looking and very disappointing. How can they get away with such poor quality and lack of flowers for the price.....will never use again......buyers beware… Read Full Review

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★☆☆☆☆

“84 year ofd received cardboard box for christmas present ”

Written on: 03/01/2014

ordered flowers on the 20/12 for mother in laws Christmas present all she got was an empty cardboard box,on the 23/12 unable to contact them by phone so emailed flower direct straight away on the 23/12 they did not return my email until 27/12 with offer of more flowers I would never buy from this company again very badly let down, and ruined my 84year old mums Christmas… Read Full Review

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★☆☆☆☆

“Tiny Bouquet”

Written on: 20/12/2013

My sister ordered the Pink Paradise for me using a Groupon voucher, they arrived today and what a disappointment they turned out to be, I cannot believe how small this bunch of flowers is and anyone who pays £40.00 for this has been well and truly ripped off. It is no wonder they go to Groupon to sell their tiny bunches of flowers! Bah Humbug… Read Full Review

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★★★☆☆

“Apparently lovely flowers but very poor delivery”

Written on: 10/09/2013 by tlf67 (1 review written)

Firstly this is in no way a criticism of the product but the delivery service. My friend told me the flowers I sent were beautiful but I should complain because they were just left on her doorstep, she lives in a street like 'Coronation St' so front step is in the street & in a city, only because a kindly neighbour took them in when she passed did my friend get them ok. I provided mobiles for my friend & I and I contacted Flowers direct who said their 3rd party couriers should take them back… Read Full Review

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★☆☆☆☆

“Don't use this company”

Written on: 01/08/2013

Ordered funeral flowers. Family told me the flowers were awful. Definitely not worth half what I paid. Wrote to the company to complain.. Never received a reply. Do not recommend them at all… Read Full Review

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★★★★★

“Fantastic Quality 7 Value!!”

Written on: 13/06/2013

I ordered the "Deal Of The Day" an it arrived the following day. 20 luxury red roses and that is exactly what they were!! I paid £24.99. All the other sites I looked at were selling similar bouquets for double!! My wife was over the moon, I'm pretty sure she will be even happier knowing I haven't broken the bank treating her! Thanks Flowers Direct i will definitely use you again… Read Full Review

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★☆☆☆☆

“£38 for delivery!”

Written on: 08/04/2013

Ordered a tulip bouquet for my wife's birthday. £32.00 but upgraded to medium for another £5.51. No mention or information to be found on delivery charges until after you've entered all of your details (address, email etc) then they add another £6.00 for it. Effectively, I've paid £44.00 for two small bunches of tulips that would have cost £6.00 in the Co-Op! … Read Full Review

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★☆☆☆☆

“Do not buy from them!”

Written on: 05/04/2013

I ordered a Carnival bunch which was bright and colourful with my Aunt's favourite flowers in, Gerbera. I paid extra for a medium bunch and £5.99 delivery which totalled to £51.98. What my Aunt received was a big dull bouquet of a mix of lilies, carnations and cheap daisy like flowers with fern. There was not one carnation and was the total opposite to what I ordered and paid for. I complained and received an apology and told that my Aunt would receive the correct flowers that day if they had… Read Full Review

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★☆☆☆☆

“arrived 4 days late”

Written on: 29/03/2013

do not use this company if you want your flowers delivered on the day you request as my flowers arrived 4 days late and were left with a neighbour should of been a surprise and delivered on the Saturday when I was in. Customer service rubbish no compensation offered just another delivery date !!! not good enough AVOID THIS COMPANY… Read Full Review

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★☆☆☆☆

“Rip Off!!!”

Written on: 25/03/2013 by Earl100 (2 reviews written)

I went to a lot of trouble to select the bouquet I wanted to send. I winced at the £50 price tag but it contained the right colours and flowers. Oh and another £6 to deliver them. What was delivered bore no resemblance to my order or the picture on their website. Expensive flowers were replaced with cheap ones. They looked cheap and shabby. I would have done as well getting a £5 bunch from the local BP garage. This company used to be good. A few years ago they got a top rating from Which?… Read Full Review

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★☆☆☆☆

“No nookie tonight”

Written on: 20/03/2013

If only my girlfriend lived at a depot in Hatfield. I phoned at lunchtime today to check my order was in hand - it was. Something happened between then and two hours later for it to end up in Hatfield. If there's one day you need to get this sort of thing right, it's today. Never again… Read Full Review

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★☆☆☆☆

“Terrible!!!!!!!!”

Written on: 20/03/2013

Ordered flowers on Monday 11th February for the 13th February a day before valentine's day. It's now valentine's day at 3:30pm & still no flowers!! I'll never use "flowers direct" ever again absolute joke god knows how many other ppl they let down today… Read Full Review

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★☆☆☆☆

“Terrible!”

Written on: 20/03/2013

I ordered what was supposed to be a £50 bouquet of flowers and paid £5.99 to have them delivered on my chosen date. They turned up the day before they were supposed to, with no warning, and the flowers themselves were appalling! I was actually embarrassed to have sent them. Complete waste of money. 1 star rates flowers direct too highly. Avoid!… Read Full Review

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