Easyspace www.easyspace.com Reviews

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Easyspace www.easyspace.com
1 stars
Average rating for this product is: 1 out of 5

From 2 ratings and 69 reviews

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Summary

Read and write reviews of Easyspace webhosting. If you have used easyspace web hosting to support your website let us know what you think of them. Or use the link below to visit them if you would like to sign up on www.easyspace.com

Average Ratings for Easyspace www.easyspace.com

  • Content1.1 stars
  • Value for Money1.1 stars
  • Reviewer Ratings1 stars
  • Overall Rating1 stars

69 Reviews For Easyspace www.easyspace.com

  • Guest 12th Nov 2009

    Reviewer rating: 1 stars


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    Very poor, practically inexisting support. Our hosted site is being hacked continuously and they don't care

  • Andy TW 25th Oct 2009

    Reviewer rating: 1 stars


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    I have, hopefully had, been with this organisation since September 2001. Following renewal in late September I receive notification that my account was being 'upgraded' and I would need to make changes to continue accessing my email account. Easyspace WebSite support pages gave conflicting settings and I contacted their online Support. As mentioned elsewhere on here all you get is a cut and paste reply. I contacted their Customer Escalations Manager explaining that I am not prepared to spend ...

  • MA Baker 23rd Oct 2009

    Reviewer rating: 1 stars


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    AVOID AT ALL COSTS!!!!

    I was with Easyspace for 10 years. There were few server down times but nothing major, until in the last few years, they have started to rip people off. Their rip off scheme are as follows;

    1. They will more or less force you to set up the 'Auto-renew' by registering your credit card with them. If you do not, they charge you £3 for every renewal. I complained and got the £3 back but did the same the following year.

    2. Once you set the 'Auto-renew' they w ...

  • Guest 4th Aug 2009

    Reviewer rating: 1 stars


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    Avoid at all costs!!!!
    I have paid well in excess of 1300 pounds, for easyspace to create my small business website. All I wanted was 4 pages of content, that I supplied the content for. It has now taken two and a half months and it still is not right. The photographs I chose to include were not used. Any contact made was greeted with arrogance and indifference, the same answers were always given-we will look into it.Their own choice of pictures were poor.I still have the unknown to look forward ...

  • pawpro 1st Jul 2009

    Reviewer rating: 1 stars


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    Easyspace is a "One person company". Avoid where possibe. Very rude and arogant. Sloooow. My VPS server was useless since the purchase I did rise a ticket 30 minutes from opening an account requesting fixing it. For three days I've heard: "When I will know something I'll let you know". No option to cancel. 3 months minimum is in itself already an indication that customers have to be held hostage to stay.
    Now using other provider. Monthly contract, better perameters. No problems so far.

  • Guest 17th Apr 2009

    Reviewer rating: 1 stars


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    I have used Easyspace for many years for my personal email and web hosting without any dramas.

    So, when I was starting a new business venture, it seemed to be a good choice for our domain registration, web hosting and exchange hosting.

    It took 2 weeks just for them to get Exchange up and running for us.

    Firstly I was told to wait for DNS propagation - when this did not make it work after 3-4 days, they looked into it a little further. The MX records were wrong (and they said I must have cha ...

  • Guest 1st Apr 2009

    Reviewer rating: 2 stars


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    The webhosting side of easyspace is fine - it seems to be reliable. The admin and help sides are terrible. There's no grace on bill payments, so if you're a minute overdue with payment, then down comes your site and it will be 24hrs before it's up again. They had me on the most expensive package, and when I changed they didn't tell me I would have to reconfigure my email forwarding. Could they help me? I asked. No, they replied I'd have to do it myself. Not recommended.

  • Webdongle 24th Feb 2009

    Reviewer rating: 4 stars


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    Overall the shared hosting that Easyspace provide is adequate for small buisinesses. There are faster more efficient servises out there but they cost more. They had a problem with their servers but they had back ups so I lost nothing. Unfortunately, they took the online chat off line. Now you have to pay to have that feature or phone them up or wait for a ticket to be answered.

    I think the sevice suits the price, overall suits me.

  • Guest 15th Feb 2009

    Reviewer rating: 1.5 stars


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    I've had numerous problems with them.
    Slow technical replies. Basic mistakes in code on business website packages - contact details were wrong (took several days for them to correct and them and even then I had to edit them myself as they had only done half the job.
    I get access denied on FTP files I uploaded, even though logged on and it worked a week ago!
    Unhelpful in trying to release domain names.
    Just generally feel left in the cold as a customer after paying up front for their services.
    Th ...

  • Guest 6th Feb 2009

    Reviewer rating: 0 stars


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    Why oh! Why!...did I choose Easyspace...I have about 15 small business web sites hosted with these, and it is so awkward when your clients are phoning you so often because they cannot view their web site or access their emails. Easyspace have made me and my business look very poor..

  • Guest 6th Feb 2009

    Reviewer rating: 4 stars


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    I started using Easyspace in 2005 and it's been very easy going. My website is a simple view only with music and video files attached. The initial setting up was easy and the price for the space and URL was cheap, and since then it's simply been a case of renewing the membership. No problems. :0)

  • TorqueGB 20th Jan 2009

    Reviewer rating: 1 stars


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    Easyspace's email system doesn't work. Regularly get emails bounce back - but it takes 24 hours and then the failed message doesn't tell you which email it is referring to. When I rang to report this the rep told me they knew about it but it wasn't their fault, it was some company they deal with and when I asked when it would be put right they said they didn't know and made me feel as though I was making a fuss over nothing. Service not fit for purpose.

  • rwmail Rank: Lance Corporal 13th Jan 2009

    Reviewer rating: 0 stars


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    I cancelled my account with them within days of signing up due to the poor customer service - they appear to only be there Mon-Fri 9-5! But since then they have continued to charge me every month in spite of emails. Now I have to fill in forms etc from Barclaycard to get their standing order cancelled because they will not do it.

  • Guest 16th Dec 2008

    Reviewer rating: 0 stars


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    Slow very slow serviceSite went down 4-10 times per day in my experience, everyday...Could not personally use the control panel...
    I do not recommend Easyspace.com, I've been with this web hosting company for a few months and im on a 12mnth contract but im now looking for a new host because I am not happy with their service.

  • Guest 8th Dec 2008

    Reviewer rating: 4.5 stars


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    I have used Easyspace for about four years to host small business websites. They have always been excellent and we have used them for over 50 websites. The support staff have been really helpful and all of our business owners have been pleased with the service. If you want cheap, reliable hosting for a basic website you cant go wrong with Easyspace in my experience. Well recommend easyspace.com.

  • wallyham 2nd Dec 2008

    Reviewer rating: 0.5 stars


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    Over charged me from the beginning, should have known then that there was a problem. Then their service was poor, mail server kept crashing, then they moved me to a new server and cocked up the MX records. Site went down on a number of occasions. Then when I finally had the hump they told me I had to pay a £15 administration charge to move the domain to another comapny and that the interruption in service was not their fault.
    I wouldn't recommend then to my worst enemy.....

  • robc00 28th Nov 2008

    Reviewer rating: 0 stars


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    Business dedicated servers went down and were not rectified for over a week. Poor ticket response, support lines take an age to be answered when i have tried to get through. 'Experienced' staff have fed me poor information, no out of hours support, call back promises have not been satisfied and the worst of all over billing... taking funds from accounts twice on several occasions.

  • hullchris 19th Oct 2008

    Reviewer rating: 4 stars


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    I ordered a VPS Windows Premium server last Thursday for around £30 per month with no setup fee. I'm very impressed with the value for money. Ping to my server is aroundn 80ms.

    You can hardly tell the server virtual, it downloads files from the Microsoft website at 4.5mb/sec and is very quick at hosting it's content.

    It only allows 1 remote desktop connection, so if your connection to remote desktop was disconnected improperly - sometimes you have to wait a while before it allows you ...

  • dbarua 28th Sep 2008

    Reviewer rating: 0 stars


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    From the moment I ordered a Virtual Server I had nothing but problems; in fact, the service never worked as far as I am aware. Further to this, their support was very unhelpful I found and they made me feel as though they were doing you a favour, when in fact, they did absolutely nothing to resolve the problem within the required SLA.

    I do not recommend Easyspace.com.

  • jdeb901 Rank: Lance Corporal 26th Sep 2008

    Reviewer rating: 0 stars


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    I would not recommend Easyspace to my worst enemy. They overcharge for a stone-age service. They deny responsibility for their own shortcomings and one has to resort to legal action to make them do the basics. They are STILL (today) mispublishing MX records that were changed when we transferred out three months ago. Despite presenting them with visual evidence of this from their own servers, they continue to deny.

    Utterly horrific - like all bad companies they will surely go down. Good ri ...