Easyspace www.easyspace.com Reviews

★★★☆☆
3.1 / 5
498
60% of users recommend this
  • Value For Money

Summary

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Latest Reviews

★★★★★

“Excellent patient service”

Written on: 23/11/2016

I had a problem dealing with an email from Easyspace saying "Important: Your domain name(s) will be suspended shortly". Easyspace phone support soon identified the reason, and patiently explained how I could update the website registration so that I could be sent a link to the validation process. This worked, and my problem was then solved within the hour… Read Full Review

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★★★★☆

“Dealing with dashboards”

Written on: 23/11/2016 by stuart2509 (1 review written)

I had an issue with information on the old and new dashboards and thought I was unable to log in to my webmail. The agent I spoke to was very knowledgeable, friendly and efficient. Called me straight back when we got cut off mid-call. Solved the problem and educated me. Who could ask for more?… Read Full Review

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★★★★★

“Excellent service, have been with them for years”

Written on: 22/11/2016 by Alistair Dixon (2 reviews written)

I've been with this company for well over a decade, and am still with them. I have found them to be reliable and trustworthy through all that time, and whenever I've had a problem (latest time last week) their support team have helped me resolve it immediately. I have no intention of moving anytime soon… Read Full Review

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★★★★★

“transfering email addresses”

Written on: 28/10/2016 by Ewing1990 (1 review written)

The technical team and the person I dealt with in particular made the whole business of bringing the hosting of our email addresses to Easyspace seamles. Each step was explained, verbally and with email follow up. What i had to do; then what Easyspace would do to enable the emails to work. Tip: you have to take care that when the password and codes are sent through they are sent elsewhere and not to the email that you are to reboot; because obviously that is not currently working. ie it might… Read Full Review

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★★★★★

“A refreshing experience for me!”

Written on: 27/09/2016 by Marena245 (1 review written)

I was so happy to be able to talk to two helpful guys after only a short wait on the phone. I had no difficulty understanding them - so refreshing after the embarrassing struggles to understand strong accents plus the echo you get when talking to someone in a call centre in India. Both the Easyspace support guys gave me plenty of time to explain my problem and gave me excellent advice. When the final problem was still not solved one of the guys went onto my computer remotely and sorted it… Read Full Review

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★★★★★

“Technical Support”

Written on: 17/09/2016 by Biblesearcher (1 review written)

I use my PC virtually every day, often for several hours working for my church. I can use my computer well, but technically am weak. I needed help accessing my website and used you Technical Support Service. I commend EasySpace for maintaining a phone service. Your technician answered very quickly and a couple of minutes clearly put me on the right track. I thank you/him very much. PLEASE KEEP YOUR PHONE SERVICE. … Read Full Review

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★★★★★

“Excellent Service”

Written on: 14/09/2016 by JohnCater (2 reviews written)

I have had various Hosting/Email packages with Easyspace over 10+ years, and have purchased Domain Names through them. Everything has proceeded smoothly, and on the few occassions when I've phoned with a query, this has been answered quickly and professionally, and in a language I could understand! I would certainly recommend them, especially to anyone, like me, who is not very knowledgeable about Hosting/Domains/Servers/Mailboxes… Read Full Review

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★★★★★

“Quick Action Stopping Spam.”

Written on: 15/08/2016 by 490Watson (1 review written)

Having been with easyspace.com for over 15 years speak volumes I have never had any problems they always act quick if you contact them by any method. They are always helpful & go beyond the norm to protect their customers address's. They are easy to contact & quick to respond. I used them from the 1990s with only contacting them on 2-occasions, that was my own fault due to my card details changed. Outstanding clarity it their watchword in every single action or verification. I would not have… Read Full Review

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★★★★★

“I love Easyspace”

Written on: 13/08/2016 by stevesampson (1 review written)

We have always used Easyspace to buy and store our URL's. They provide excellent customer service and this was typified recently by the person I dealt with who originally called us a we had URL's expiring on an account we had forgotten about. I then had to call him 5 times to help me sort out various accounts we had set up and to get to the bottom of where some of our URLs we held. He was very patient and efficient as we worked our way through the problems we had caused! He also suggested some… Read Full Review

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★★★★☆

“Good prices & good range packages, UK support!”

Written on: 02/08/2016 by DogtasticN1g3 (1 review written)

As a first time web owner I was a bit confused by the options and my needs. A call to Sales & he was really good at explaining options to a non-techie. Got a domain & hosting package all set up and ready to go very quickly. Since then, Ive had a couple of reasons to contact support for issues my end, not their end - found the phone to be a bit hit and miss depending on who answers but raising a ticket via Control Panel is easy and they respond very quickly. Found this a better way to raise… Read Full Review

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★★★★★

“Why go anywhere else?”

Written on: 05/07/2016

Easyspace, I wouldn't go anywhere else, they make the whole process, from domain name purchase through to web hosting, well 'simple!' I have used their services for over10 years and have never had any issues, more than that, I have always found them most helpful. I have recently created a site to sit on one of the domains that I purchased a while ago, I am by no means an expert and found the assistance that the Easyspace team gave me invaluable, I didn't need to ask, it was all part of the… Read Full Review

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★★★★★

“Easyspace Pointed me in the right direction”

Written on: 05/07/2016 by Heamsy (1 review written)

1) I was asking for technical support form Easyspace and was a bit frustrated at having to wait for an advisor as I was already fairly tense having spent some time trying to resolve the difficulties I was having with my e-mail client, and I was anxious to get on with things. The wait wasn't too long, in fairness, but a prompt (immediate)response, as you get from some sales sites, is always welcome and calming. 2) I use Pegasus, which can be a little convoluted as programs go, but the advisor… Read Full Review

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★★★★★

“Very impressive service, prompt, intelligent, well...”

Written on: 02/07/2016 by leopolddeliss (1 review written)

I was REEEEEEALLY impressed by the person i spoke to on the phone, calm, helpful, polite, competent, overall really good. I called to renew my website hosting and was offered an improved service for less. Quite honestly, no up selling or whatever its called. Saved me money, offered me a better service, great. As service goes this is great. As product goes, I cant see any flaws or problems. At my office, we have a different website hosting service that is appalling, that has tied us into a… Read Full Review

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★★★★★

“Simply the best”

Written on: 29/06/2016 by JaycomIT (1 review written)

I obtained a dedicated server from Easyspace two years ago after my previous company let me down AGAIN! It was time for a change and Easyspace offered the best deal. Since then I have had zero downtime, the staff are always happy to help with support queries, the server itself comes with plesk and a whole range of applications that have certainly helped myself and my customers. I couldn't recommend Easyspace enough… Read Full Review

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★★★★★

“I tell you fix”

Written on: 23/06/2016 by JoeGG (1 review written)

I told you the problem and it got sorted within three hours… Read Full Review

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★★★★★

“Easyspace? Easy everything.”

Written on: 19/05/2016 by dominicsinclair (1 review written)

From purchasing domain names, to setting up your account to solving any problems you may (but very very rarely) run into, Easyspace has always sorted my problems quickly, efficiently and the representative you speak to is always friendly and very helpful... not that you should need to speak to a representative. Their website is full of very helpful and user-friendly ways to solve issues yourself. In the several years I have been with easyspace, I have had to call them a maximum of 3 times… Read Full Review

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★★★★★

“Fast Support Response”

Written on: 13/05/2016 by TalonStokes446 (1 review written)

I had an issue with our domain and I sent a support ticket as out of "Normal Support" hours. We received and email later that evening telling us exactly why there was a problem and how to resolve it. Support email was clear, understandable and concise We we were able to resolve the issue immediately on one reading! . Very happy with the support… Read Full Review

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★☆☆☆☆

“Easy Space Auto Renew ”

Written on: 05/05/2016 by HeatherMA (1 review written)

Easyspace have basically taken my money. After a shoddy service and constant issues with my Dedicated server (first the motherboard failed then the hard drive completely died) I was forced to move all my clients elsewhere. I set the hosting auto renew off so the service would lapse. They turned it back on and charged my credit card £850, 30 days before my actual hosting was due for renew. They refused to refund it even though I wasn't using the hosting and didn't want it. The customer service… Read Full Review

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★★★★★

“Easyspace Support Service”

Written on: 15/04/2016 by Hedgelayer (1 review written)

Received the most excellent, helpful, positive and professional help on both the CHAT site and speaking to a support officer. Made the publishing and updating of our Hedge-cutting Society website on a different platform so easy. Very many thanks to all… Read Full Review

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★★★★☆

“Go with easyspeace...you wont regret it”

Written on: 07/04/2016 by Keegan495 (1 review written)

Hi, I'm writing as a first time user of Easyspace. So far I can't fault it. Being based in the UK you get to speak to people that you can actually understand and are not reading from a script. Telephoning twice to Easyspace, both call were answered in no less than 8mins. My previous hosting company took 25mins to answer and even then couldn't help me. Emails are answered promtley. To be honest I have not had any problems so far with Easyspace and I would highly recomend them to… Read Full Review

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