Have a picture of Privilege Rescue Breakdown Cover?, please send it to us.
| Speed of response | 1/10   |
|---|---|
| Value for Money | 0/10 |
| Reviewer Rating | 0.5/10 |
| Overall Rating | 0.3/10 |
Full review by
Roberus
on 18th Sep 2007
User Rating : 0
Respect :
0
Good Points: None for us after what happened.
Bad Points: Poor service we experienced.
General comments: It was the day before our wedding and our car (which we were going to use as our wedding car) broke down at the cattery where we were dropping our cat prior to wedding and honeymoon.
We ring the Privilege number who passed us on to their breakdown service. We had some months prior to this had a private registration number put on the car and received everything from Privilege to say this had been updated. However, as they hadn't passed the new number onto their breakdown service they flatly refused to come out, they even told us they could tell the make model and colour of the car that needed recovery but still refused to come out.
After the wedding we complained to Privilege and cancelled the policy. We feel they couldn't have cared less if they tried.
We experienced a really bad service and will avoid at all costs and that's my advice to other too.
Roberus's review and ratings | 168 words
Review by
simex
on 15th Mar 2005
User Rating : 1
Respect :
0
I broke down on the A40. I called Privilege Rescue, needed me to provide the correct address to confirm my breakdown Cover membership. They had the wrong address, even though on the certificate it clearly shows the address I gave them. So this goes on for ten minutes, while I try to work out the address they have. As I desperately try to work out where I am on the A40 (smoke is pouring from my engine at this point, it's the middle of the night and I have a female passenger who is freezing, so I' ...
simex's full review | 233 words
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