Devitt Insurance Services Reviews - www.devittinsurance.com

North House, St Edwards Way, Romford, RM1 3PP
★★★★☆
4.1 / 5
304
81.3% of users recommend this
  • Customer service

  • Value For Money

Description (provided by business)

Devitt have been arranging motorbike insurance for UK bikers since 1936 and work closely with some of the UK's leading insurers, automotive brands and motorcycle organisations. We actively encourage our customers to write reviews in order for us to identify best practice but also any areas for improvement. Insurance can often be a confusing purchase, however we provide easy-to-use guides on our website, such as help when buying insurance, saving money on insurance and information about a making a claim to our 24/7 UK based Claim Help Line. If you ever have any feedback for us, you can use our 'Contact us' page on our website. Look out for our regular competitions on Facebook too! We look forward to hearing from you and resolving any issues.

Media Gallery for Devitt Insurance Services - www.devittinsurance.com

Devitt Insurance Services - www.devittinsurance.com

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Latest Reviews

★★★★★

“excellent service ”

Written on: 28/08/2015 by kirstyboots (1 review written)

Devitt made everything easy and simple and we're very quick to help out when I had queries about the service will 100% use again Top company nothing g was too much trouble and all the advisors were well trained and we're able to help at first point of contact rather than having to try and find the right answer and the level of cover for the motorbikes was far superior to what I could find with any of the other companies I had quotes with… Read Full Review

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★★★★★

“Very Good Easy To Deal With”

Written on: 28/08/2015 by BanditBiker96 (1 review written)

Very easy to deal with, my insurance was set up very fast and was a stress free process they didn't try to sell me a lot of stuff i didnt want or need,unlike some insurance company's. they were very understanding when i couldn't send copies of my documents immediately due to waiting for DVLA to update my photocard, always got fast replies from them which was great! :)… Read Full Review

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★★★★★

“great insurance company”

Written on: 24/08/2015 by dolla1966 (1 review written)

i insured my hn 125 with them they where quick friendly and very helpfull they found me the best deal and where very fast at setting me u for on the road they are by far the best company online for insurance.there are so many companys out there that just want your money not the case with devvit they realy care and no what the customer needs whould recermend to eny one top people… Read Full Review

By Devittinsurance

Written on: 25/08/2015

Thanks for the great review! We're glad we were able to find the right insurance for you and at a good price. It's great to know you'd be happy to recommend us!

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★★★★★

“no hassle involved”

Written on: 23/08/2015 by Nelson1976 (1 review written)

change my address so my old insurance company would not give me cover but Devitt did. No hassle , straight forward and easy . thank you… Read Full Review

By Devittinsurance

Written on: 24/08/2015

Thanks for the review. We're happy to hear we were able to get you covered hassle free!

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★★★★★

“Well done ”

Written on: 20/08/2015 by Holman304 (1 review written)

I had accident recently and my company giving me my compensation of my all damages also helped me to keep me carry on with my daily routine of life… Read Full Review

By Devittinsurance

Written on: 24/08/2015

Thank you for taking the time to write a review. We wish you a full and speedy recovery from your recent accident!

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★★☆☆☆

“Be careful on auto-renewal, they are 40% more expensive ”

Written on: 18/08/2015 by Rhianna1973 (1 review written)

I have been with Devitt for four years, the first two years I got caught out on the automatic renewal where the policy is renewed by my verbal agreement. The policies are good but on the third year I wanted to test the market and made sure auto-renewal was off. I used a comparison site and found that my premium (with a recent claim) was good value from Devitt on the comparison site. However the renewal papers came and it was 40% more expensive as an existing customer, and that quote didn't… Read Full Review

By Devittinsurance

Written on: 24/08/2015

Hi,

I’m sorry that you are unhappy with the renewal premium that you received, and also with our automatic-renewal process.

As we are a broker, we do not have any influence over the rates that are provided to clients at renewal – these are provided by the insurer of your policy. If you were involved in an incident then any premium would take this into account, and if the claim is still open, regardless of whether it was your fault or not, then this would be recorded as a ‘fault’ claim.
If the details you entered online differed from this then this could be the reason that the renewal was sent to you was more expensive than the quote you obtained via a price-comparison website. Your renewal premium would have been issued taking the incident into account, as again this was issued by your insurer, and not by Devitt.

As a broker, we have a duty to ensure that our clients are continuously covered at renewal as motor insurance is a legal requirement, and is part of the service that we provide to ensure the renewal process is as swift as possible for our customers. If there are any queries about the automatic renewal process or if customers do not wish to use this facility, we ask that they contact us so we can discuss their individual requirements.

It is also common for insurance providers to issue a discount on their new business premiums, so the quote you received online may have been cheaper as you would have been treated as a new customer.

Once again I apologise if you are unhappy with our services, but I hope that my explanation has gone some way in helping to clarify this matter for you.

Kind regards,

Georgina

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★★★★★

“bike policy”

Written on: 13/08/2015 by scottkwak (1 review written)

Very helpful staff, competitive rates and good policy benefits. 10% discount from the sportsbike shop is an added bonus too. Would definitely recommend to a friend and will be using again next year… Read Full Review

By Devittinsurance

Written on: 20/08/2015

Thanks for the great review! It's good to know you'd be happy to recommend us to your friends!

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★★★★★

“Good value and service”

Written on: 23/07/2015 by JamarNorris299 (1 review written)

Used a comparison website and Devitt were not the cheapest but seemed to offer the best value for money. Easy to set up new cover and patient whilst I retrieved my proof of no claims for them. Documents were sent very swiftly and were all correct first time round… Read Full Review

By Devittinsurance

Written on: 23/07/2015

That's what we like to hear, thanks for the great review!

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★★★★★

“Good price easy to deal with”

Written on: 21/07/2015 by PaisleyYork (1 review written)

Good price quote easy to deal with straight forward process on confirmation of no claims and licence will recommend to friends… Read Full Review

By Devittinsurance

Written on: 23/07/2015

Thank you for your review! It's great to know you'd be happy to recommend Devitt!

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★★★★★

“Online was easy to do”

Written on: 20/07/2015 by EnglishGent4x4 (1 review written)

I've normally used the online search and comparison websites to get me in the right place and then ring up to pay, but this time I decided to do it all online and found it more straight forward than I would've guessed. I was with Devitts some years ago and I'm happy to go back even though they weren't the cheapest quote, but they were certainly in the same region and a good deal better than some of the others I'd heard off. I had a brief worry when an email to return some paperwork arrived as… Read Full Review

By Devittinsurance

Written on: 23/07/2015

Thanks for the great review! It's brilliant to hear you found our online process easy and straight forward!

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★★★★★

“easy done”

Written on: 20/07/2015 by Woodwardxi458 (1 review written)

Quick & easy, used Motor Cycle News site. Add multi rider as extra. Down side no paper work came in post, all emails, which I tend to loose… Read Full Review

By Devittinsurance

Written on: 23/07/2015

Hello,

Thank you for your review! You can in fact request to be sent hard copies of documentation. If you would like this to be arranged for you then please contact us.

Many thanks,
Georgina

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★★★★☆

“The insurance product I bought from Devitt is value...”

Written on: 20/07/2015 by Maywar (1 review written)

The insurance product I bought from Devitt is value for money and the transaction was easy and painless, especially when renewing. I cannot comment on the service you would receive if you required to make a claim as I have been lucky enough to remain claim free… Read Full Review

By Devittinsurance

Written on: 23/07/2015

Thanks for the great review!

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★★★★★

“Fast an easy”

Written on: 20/07/2015 by Fletcher233 (1 review written)

Good company to quote insurance, one of the most cheaper I´ve found. No complications to buy the insurance and easy communication. I bought a courier insurance for motorcycle, the quote came right away without any barriers or complicated questions… Read Full Review

By Devittinsurance

Written on: 23/07/2015

Thanks for the great review!

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★★★★★

“had no problem”

Written on: 19/07/2015 by Armstrongeq402 (1 review written)

easy to use everything can be done online. Feels modern enough for young people to use… Read Full Review

By Devittinsurance

Written on: 23/07/2015

Thanks for the great review, it's brilliant to hear you found the online process useful!

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★★★★★

“Annual challenge to insure my bikes”

Written on: 18/07/2015

Insurance cover is important to me and its a legal requirement but premiums keep rising even if I have never claimed/remained loyal to a provider. The switch to Devitt was easy and quick and I know they have been around for ever and understand bikers. The quote was more than competitive and all formalities were quickly dealt with via the internet and post. … Read Full Review

By Devittinsurance

Written on: 23/07/2015

Thanks for the great review. Its' good to hear we were able to keep the process of insuring straight forward for you!

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★★★★★

“Very good and easy”

Written on: 18/07/2015 by Laurelm1992 (1 review written)

Quick easy and cheap very very good and helpfully. Easy to do online… Read Full Review

By Devittinsurance

Written on: 23/07/2015

Thanks for the great review!

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★★★★★

“Great customer service!”

Written on: 18/07/2015 by AedanDevine (1 review written)

Great insurance company, helpful people at the end of the phone, competitively priced, too!… Read Full Review

By Devittinsurance

Written on: 23/07/2015

Thank you for your review!

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★★★★★

“Franks R1150RT Quote”

Written on: 17/07/2015 by FrankHowarth (1 review written)

Easy to complete all forms and the overall price of the insurance was 50% cheaper than Carole Nash. Post Office arranged the insurance but it was thro Devitt and about £3 cheaper (every little helps)… Read Full Review

By Devittinsurance

Written on: 23/07/2015

Thanks for the great review! We're very glad we were able to find the right cover for you at a good price!

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★★★★★

“Best company ”

Written on: 17/07/2015 by Zack364 (1 review written)

Devet is good insurance company … Read Full Review

By Devittinsurance

Written on: 23/07/2015

Thanks for the great review!

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★★★★★

“First choice for insurance”

Written on: 17/07/2015 by Stevens1980 (1 review written)

I have been insuring my motorcycles with Devitt since 1989. I have a multi bike policy with 4 bikes on and have just purchased a 5th bike. The staff at devitts were so helpful and sorted me a policy full comp on a vintage Lambretta for just £70. You will not get a better deal any where else..I can't fault the service that's why ime still with them after 26 years. John Newins Enfield… Read Full Review

By Devittinsurance

Written on: 23/07/2015

Wow, thank you for being such a loyal customer and for the fantastic review John! We're thrilled you have stayed with us for 26 years and are very happy that we are able to find the right cover to suit you at a good price! Happy riding!!

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