Devitt Insurance Services Reviews - www.devittinsurance.com

North House, St Edwards Way, Romford, RM1 3PP
★★★★☆
4.2 / 5
463
82.7% of users recommend this
  • Customer service

  • Value For Money

Description (provided by business)

Devitt have been arranging motorbike insurance for UK bikers since 1936 and work closely with some of the UK's leading insurers, automotive brands and motorcycle organisations. We actively encourage our customers to write reviews in order for us to identify best practice but also any areas for improvement. Insurance can often be a confusing purchase, however we provide easy-to-use guides on our website, such as help when buying insurance, saving money on insurance and information about a making a claim to our 24/7 UK based Claim Help Line. If you ever have any feedback for us, you can use our 'Contact us' page on our website. Look out for our regular competitions on Facebook too! We look forward to hearing from you and resolving any issues.

Media Gallery for Devitt Insurance Services - www.devittinsurance.com

Devitt Insurance Services - www.devittinsurance.com

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Latest Reviews

★★★★★

“Excellent customer service”

Written on: 28/09/2016 by gjdavies78 (1 review written)

Timely communication and updates from Devitt help me stay in touch with the world of biking and offers I can benefit from. The call centre is the most friendly and helpful I have ever come across. Renewal is so simple and straight forward with clear explanation of a wide range of policies to choose from. The claim process looks straightforward and the ability to select legal, breakdown and equipment cover is very simple. I wouldn't hesitate to recommend them to friends and family… Read Full Review

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★★★★★

“WHEN YOUR LIFE MAY DEPEND ON THE LITTLE THINGS”

Written on: 24/09/2016 by Humphriesut341 (1 review written)

Having a Motor Cycle, the last thing you need to worry about, is what happens if I'm involved in an accident.....only the foolhardy think it wont happen to them!...I was in my car this particular day, not my motorcycle when in my o/side mirror I saw a bike coming down the outside of stationary traffic I was in when two cars in front the Driver decided to open his door right in front of the approaching bike, yep he was off, I jumped out of my car and went to assist him , he wasn't hurt too bad… Read Full Review

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★★★★☆

“Good service ”

Written on: 23/09/2016 by Guthrienn489 (1 review written)

Very helpfully and informative. Staff very friendly. Thank you and I would recommend. … Read Full Review

By Devittinsurance

Written on: 23/09/2016

It's excellent to know you would be happy to recommend our services and that you find our staff to be friendly, that's great to hear. Thank you for your feedback!

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★★★★★

“very happy with Devitt”

Written on: 09/09/2016 by Tamara1946 (1 review written)

I had a claim in my first insurance year (feb 2016) with Devitt. it was a pain free process, claim was paid out and my premium barley went up at all. when i was searching for quotes I thought I may have to give up riding but when the renewal came through I was very surprised. so I would recommend them to anyone… Read Full Review

By Devittinsurance

Written on: 20/09/2016

We're very sorry to hear you were unfortunate enough to have to make a claim but it's great to know you're happy with the way in which we dealt with your case. Thank you ever so much for taking the time to write a review!

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★★★★★

“New policy holder”

Written on: 07/09/2016 by Kade248 (1 review written)

Just taken out first policy on basis of very good price, and customer service and follow up seem good so far. Good communication by text and email. … Read Full Review

By Devittinsurance

Written on: 20/09/2016

We're happy to hear you're pleased with the service you have received from ourselves. Many thanks for your feedback!

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★★★★☆

“Cheap and reliable insurance ”

Written on: 31/08/2016 by Carlie438 (1 review written)

The Motorcycle I have insured with Devitt is my first one and as I don't earn much due to my age the price of the insurance is perfect for me, I would reccomend the company to any people who are getting their first bike or their 20th bike it is a good company with good service… Read Full Review

By Devittinsurance

Written on: 20/09/2016

Thank you for your excellent review, we're pleased to hear you're happy with the price of the policy we were able to offer you and that you would be happy to recommend our services!

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★★★★★

“Good price and features”

Written on: 31/08/2016 by NickMW (1 review written)

You never know how good an insurance company is until you need to use it I suppose, but in terms of the features, excess, cover and price, Devitt are an excellent choice… Read Full Review

By Devittinsurance

Written on: 20/09/2016

Thank you for taking the time to write a review, it's great to hear you're happy with the cover we were able to offer you!

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★☆☆☆☆

“Bandits”

Written on: 30/08/2016 by 196Short (1 review written)

Policy in force 3 months. Advised on phone pro rata return less £50 admin fee (yes £50 for pressing a button). Now advised cancelled on a "short period" basis less £50 admin charge so my return premium is .45p. However, also hodden in the small print is that they dont issue returns under £10. So a £150 policy returns a nil return premium when cancelled kless thatn a quarter of the way into it. Also, they will post a reply trying to show they are being helpful - this is a smoke screen… Read Full Review

By Devittinsurance

Written on: 20/09/2016

Hello, we are sorry to hear you are unhappy. Please refer to our previous emails in regards to your complaint. Many thanks.

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★★★★★

“First class service ”

Written on: 28/08/2016 by 1957Wilson (1 review written)

I was only insured 3 days when I needed devitts services and they were really helpful and got the bike booked in straight away… Read Full Review

By Devittinsurance

Written on: 20/09/2016

We are very happy to hear you're pleased with the service you've received from ourselves, many thanks for your feedback!

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★★★☆☆

“Not a great renewal experience ”

Written on: 24/08/2016 by Jarviszb363 (1 review written)

I recieved a renewal for my scooter from Devitt, I contacted the renewals team to discuss and changed some of the details, this resulted in a slightly reduced premium which was great news and I agreed to proceed with the renewal. A few weeks later I noticed that no DD had been collected, I contacted customer services and was shocked to discover the policy had not been renewed, I spoke to a manager and advised that I was very concerenned that I had been driving with no insurance, he discounted… Read Full Review

By Devittinsurance

Written on: 20/09/2016

Hi, we have emailed you directly regarding your feedback, please get in touch if you wish for us to look into this for you.
Many thanks,
Georgina

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Jrobber's Comment

Written on: 20/09/2016

Today I as contacted by Georgina from Devitt Marketing and she has restored my faith in the company. I appreciate the speediness of your resolution today and would definitely have no hesitation in using Devitt in the future

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★☆☆☆☆

“.”

Written on: 24/08/2016 by 123Carver (1 review written)

I was exciting for the first time but it's not professionalthey are Canclr my policy without any reason they didn't contact me i've been driving without Insurance for one week I contacted them they said we don't why but ask me to make Ia new policy they took my deposit and ask me again to pay a deposit .The staff was not professional as well I was far from my home so they make me pull over and stay on street more than three hours because I was scared to drive without insurance. That not… Read Full Review

By Devittinsurance

Written on: 20/09/2016

Hi,
We have emailed you directly regarding your feedback, please get in touch if you wish for us to look into this for you.
Many thanks, Georgina

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★★★★★

“Totally satisfied with Devitts.”

Written on: 22/08/2016 by andyb949 (1 review written)

I have been a customer of Devitt for many years and their prices are always very competative. I always end up going back to Devitt as their price does beat everyone else and they are so easy to deal with etc. I have no omplaints with the service I have recieved from Devitts… Read Full Review

By Devittinsurance

Written on: 20/09/2016

It's great to hear you're happy with our competitive prices and that you're also pleased with the service you've received form ourselves. Thank you for your feedback!

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★★★★★

“Great price”

Written on: 19/08/2016 by 1957Cox (1 review written)

Really good price and loads of money off offers too, they saved me over £200 pounds with sportsbike shop when buying my leathers/helmet etc… Read Full Review

By Devittinsurance

Written on: 20/09/2016

That's excellent to hear, thank you for your review!

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★★★★☆

“Easy and Trustworthy”

Written on: 12/08/2016 by Senshira (1 review written)

Easy to use with plenty of options and very affordable. Would use again… Read Full Review

By Devittinsurance

Written on: 20/09/2016

That's what we like to hear, thank you for your review.

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★★★★★

“Great deal!”

Written on: 10/08/2016 by bastianboubou (1 review written)

I used a compare website to select my coverage for my motorcycle. And Devitt was from far the best deal I could find online. Within few minutes I was insured for a reasonable price. I can recommend Devitt to anyone who needs a good coverage for a fair price. They have a very strong respond through their email platform… Read Full Review

By Devittinsurance

Written on: 20/09/2016

Thank you ever so much for your excellent review, it's brilliant to hear you would be happy to recommend us and that you're happy with the service you receive from Devitt!

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★☆☆☆☆

“Total Ripp Off”

Written on: 07/08/2016 by Drakejw5 (1 review written)

Insured my bike for a year then sold it and left the UK - Started to receive renewal reminders so emailed a cancellation to Devitt - they then charged my credit card and renewed the insurance without my consent - had to cancel the insurance to gain partial refund - still trying to recover the rest Devitt Insurance are a bunch of slick ripoff merchants… Read Full Review

By Devittinsurance

Written on: 20/09/2016

Hi, I have emailed you directly regarding your feedback, please get in touch if you wish for us to look into this for you. Many thanks, Georgina

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Johnwhatton's Comment

Written on: 20/09/2016

Shows how "efficient" this company is - the matter was settled some three weeks ago but to be fair in the end a full refund was paid by Devitt Insurance albiet after a huge hassle

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Johnwhatton's Comment

Written on: 20/09/2016

Shows how "efficient" this company is - the matter was settled some three weeks ago but to be fair in the end a full refund was paid by Devitt Insurance albiet after a huge hassle

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★★★☆☆

“Scorned by renewal”

Written on: 04/08/2016 by RowanMacDonald31 (1 review written)

Devitt insurance is a great low cost insurance provider throughout the time I have spent with them I have had an impeccable service that this company's biggest flaw is when it comes to renewing your policy not only had I had an extra year of no claims bonus on to my renewal I have also never made a claim with this in mind when it came to renewal I was told the cheapest policy they could offer me was 50% more than what I was paying on my current policy so after a phone call and reassurances that… Read Full Review

By Devittinsurance

Written on: 20/09/2016

Hi Rowan,
I have just emailed you directly regarding your feedback, please get in touch if you wish for us to look into this for you.
Many thanks,
Georgina

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★★★★★

“Very happy with Devitt”

Written on: 02/08/2016 by p-westri (1 review written)

Very happy with the level of service and ease of application on line will defiantly be using Devitt again. And will be recommending them to family and friends… Read Full Review

By Devittinsurance

Written on: 03/08/2016

It's great to know you would be happy to recommend us and that you're pleased with the level of service you've received from ourselves. Thank you for your excellent review!

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★☆☆☆☆

“20 years with full licence no acciedent ,no convictions, ”

Written on: 29/07/2016 by Mallory493 (1 review written)

I am a mature rider with over 25 years on a motorcycle my last three bikes have been a gsxr1000k6 a zx10r on a 08 and more recent a tl1000r , my wife lost her brother in a motorcycle acciedent about ten years ago and I also was a very keen motorcyclist we use to go out on ride together often after his death I decided to hang up my keys as it was upsetting for my wife and after having twin boys I thought it best ten years later I have decided to get another bike so I brought a tl1000r a devit… Read Full Review

By Devittinsurance

Written on: 29/07/2016

Hi,
We are sorry to hear you are unhappy and have emailed you directly requesting some details so that we can get back to you on this.
Kind regards,
Georgina

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★☆☆☆☆

“Not good”

Written on: 26/07/2016 by 229Lucas (1 review written)

My premium was upped a few days later when I sent my license in , very disappointing , in fairness it was the company devitt dealt with but sad… Read Full Review

By Devittinsurance

Written on: 26/07/2016

Thank you for your feedback. We have emailed you directly requesting your information so that we can look into this for you.

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