Devitt Motorcycle Insurance Reviews

★★☆☆☆
1.7 / 5
21% of users recommend this
  • Customer service

  • Value For Money

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Devitt Motorcycle Insurance
Devitt Motorcycle Insurance

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Latest Reviews

★☆☆☆☆

“never again”

Written on: 05/09/2014 by shadow7385 (1 review written)

Worst worst insurance ever. Canceled motorbike insurance it was just two months left so 9.95 per month. Nobody told me about cancellation fee (£50) moved houses after around two month received bill for £70 phoned them to ask that is it. They explained me everything and i was like sorry i not received letters as i moved houses and was never told about 50 pound charge it would be more cheaper just pay 2 month worth insurance they said i must pay whole bill. Even after explaining everything i… Read Full Review

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★☆☆☆☆

“DEVITT ARE WORSE THAN AWFUL”

Written on: 26/08/2014 by Averie483 (1 review written)

Almost impossible to contact, best method is to tell the telephonist that as you didn't get promised callbacks, or replies to emails if they don't put you through straight away you will report them to the financial authorities, you'll get through straight away! They have built a wall for customers to penetrate, a common bullying company tactic these days. They cancelled my policy without warning as I had made a genuine error, no second chance, and they continued to take payments and want to… Read Full Review

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★☆☆☆☆

“I was looking for an insurance to cover for two...”

Written on: 09/07/2014 by wpac (1 review written)

I was looking for an insurance to cover for two additional riders insured to ride my bike to be able to carry pillion passengers. Bennetts did not offer this option, so I called Devitt Insurance. I spoke to a customer advisor and I asked him if it was possible to insure the two additional riders to carry pillions passengers. He replied “yes...no problems at all” I also asked to ensure this was stated on my insurance certificate, he said it would be. On receiving the certificate it did… Read Full Review

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★☆☆☆☆

“Beware the Small Print”

Written on: 23/06/2014 by McCollum161 (1 review written)

I jut cancelled my policy with Devitt mid way through the year as I had sold my bike; I wasn't expecting anything back but was amazed that I was then charged £50 for cancelling. So it's like this - I had my policy for 2 years, I never made a claim, I closed the policy early and they wanted more money - for what ! Beware because they are not breaking the law, it is in the small print ! There is nothing you can do - they just take your money. If I had known I would never had taken out this… Read Full Review

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★☆☆☆☆

“Cancellation fee for fully paid up policy !!!!!! Not happy”

Written on: 16/06/2014 by Kgw1973 (1 review written)

Due to financial reasons , I have had to sell my motorbike to a dealer . Decided to cancel my policy , after 8 1/2 months , knowing full well I would not be entitled to a refund , decided to tell them because i didn't want renewal going thru in a few months time ! Despite having paid the policy in one go , I am disgusted to find they want £50 to cancel the policy , yet if I had wAited until renewal date & said I didn't want to renew I probably would of been charged nothing !!! A broker fee… Read Full Review

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★☆☆☆☆

“will write about what happen today only but overhall...”

Written on: 28/05/2014 by Teresa123456 (1 review written)

will write about what happen today only but overhall they are disgusting!! NEVER AGAIN Someone just called me to know if I want to renew my policy with you. A man called me about 10 minutes ago and I kindly told him that I was at work and couldn't speak and he could have called me tomorrow at 11am. Few minutes later a woman called me and I told her that I've already informed her collegue not to call me at work and to stop calling me. I hang up the phone and she called me again. I told her to… Read Full Review

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★☆☆☆☆

“Dont do it”

Written on: 07/04/2014 by Elianax134 (1 review written)

If you do not want to renew your policy and write to tell them so, because you have got a better deal, they will go ahead and renew it anyway claiming non receipt of your letter, try to charge your card account accordingly with the premium, also including things you have not asked for or do not want or need, and then get nasty when the charge fails. Avoid at all costs! Went to Saga Select… Read Full Review

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★☆☆☆☆

“Cheap initially but once they have they make you pay”

Written on: 01/04/2014 by VaughnRees (1 review written)

Cheap insurance yes but if you want to change or cancel they make you pay. Decided to cancel as didn't like customer service (was on phone for over half an hour on three occasions), got my details wrong on the form and wouldn't accept my paperwork. When asked to cancel they said there would be a charge (£25) plus an additional charge due to having insurance running for seven days, but we're unable to tell me how much - can only do this after I have cancelled. Had committed so pulled the… Read Full Review

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★☆☆☆☆

“Watch out!”

Written on: 31/03/2014 by posellers (1 review written)

Took out bike insurance on 19 September 2013, costing £27.49 per month. Sold my bike on 28/03/2014. Had to pay £140.00 to have my policy cancelled. Be aware of this company!!… Read Full Review

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★☆☆☆☆

“Appalling. Best avoided.”

Written on: 07/03/2014 by Ken309 (1 review written)

I had a motorcycle policy with Devitt. I sold the motorcycle six months into the policy and wrote to Devitt as required enclosing the certificate of insurance. I heard nothing so called them up two months later. They claimed not to have received the letter, but as I now want to cancel there is no refund due and I owe them £50 cancellation fee. I asked why no refund was due, and was told (after numerous emails etc) it was because I cancelled after eight months - see the policy. But I cancelled… Read Full Review

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★☆☆☆☆

“Yep just been stung”

Written on: 19/02/2014

Why or why! £75 to cancel a £100 policy or £281 to change the policy across to the new bike for 9 months. This would make the annual policy around the £475 compared to the £222 they quote for a new policy… Read Full Review

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★☆☆☆☆

“What a Joke”

Written on: 29/01/2014 by kraysisters1 (1 review written)

Do not under any circumstances use this company. I decided that I should do the right thing and after changing my motorcycle phoned this pathetic company, only to find out they wanted me to pay nearly £300 extra for four months. I explained that this would not happen and was told that I had to pay £50 to cancel the policy. After an argument they agreed to drop that to £25 but then slapped with with a bill for £44 to finish off the payment of the policy as I had had it for 8mth. After… Read Full Review

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★☆☆☆☆

“Do not use Devitt Insurance Company”

Written on: 30/12/2013

This company is a joke. All three if my friends took out insurance with this company. Rubbish customer service and sting you anytime they can. You will regret using these eventually so don't if I was you !… Read Full Review

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★☆☆☆☆

“AVOID DEVIIT AT ALL COST - £50 to cancel my policy!!!”

Written on: 31/10/2013 by pane (2 reviews written)

£50 to cancel my policy!!! That is more than the insurance cost. Very sad to be treated this way aftermany years with them. Sorry Devitt - but you wont see me again!!! To all bikers out there - read the small print before you buy your insurance from Devitt. It is not as cheap as you think. Wait until you need to cancel your policy… Read Full Review

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★☆☆☆☆

“What a joke”

Written on: 19/10/2013 by Bobski2013 (1 review written)

Phoned up to cancel policy with only three payments remaining... I had sold my bike so no longer needed insurance to find out not only did I have to pay the three months ( which I no problem with ) £50 to cancel To press a key and move a mouse is an absolute joke I will never use this company and would not recommend to anyone Robbing @&£&"@&## Devitt insurance should be ashamed… Read Full Review

Dfb1's Response to Bobski2013's Review

Written on: 22/10/2013

Hi,

Sorry to hear of your displeasure concerning the cancellation of your motorcycle policy.

Our fees and charges are shown in the important information page on our website. Also when cover is taken out they are reiterated in the documents sent out with the policy certificate and schedule.

Appreciate that you are not happy with the charges so if you would like to email your details to us, we will review the circumstances surrounding the cancellation.

Regards,

Devitt Insurance Services Ltd

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★★★★★

“Couldn't fault the service offered by Devitt insurance.”

Written on: 17/10/2013 by cazzachaps (1 review written)

Fantastic quotes, excellent customer service, would not hesitate to recommend this company for insurance. My husband insured his bike for a number of years with Devitt and they were always competitively priced and very courteous… Read Full Review

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★★★★☆

“Home insurance”

Written on: 15/10/2013

Twenty quid cheaper than what I was paying before, didn't know they did home insurance until a friend told me. Worth getting a quote from… Read Full Review

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★★★★★

“Renewal of policy”

Written on: 08/10/2013 by fJBo (1 review written)

Recently received my renewal notice in the post. Had to contact them to check the price and found the lady I spoke to very helpful and knowledgeable. Been with them a number of years and would recommend them. Paying by direct debit you need to make sure you contact them before your renewal date… Read Full Review

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★★☆☆☆

“£30 charge just to inform them of a change of address”

Written on: 13/09/2013

Very disappointed, will not be renewing with them. … Read Full Review

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★☆☆☆☆

“Twice bitten”

Written on: 12/08/2013 by willmodo (1 review written)

Several years ago I used them for motorcycle insurance, they failed to collect payment (due to their poor administration), then charged me for cancelling the policy. I did not know they had failed to collect payment until they sent me the cancellation letter. This resulted in threats of CCJ unless I paid, which I did because I did not want the agro. Recently (Aug 2013) I used them again because, well, they are cheap. I changed my address half way through the policy, so they charged me £30… Read Full Review

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