Devitt Insurance Services Reviews - www.devittinsurance.com

North House, St Edwards Way, Romford, RM1 3PP
★★★★☆
4.2 / 5
526
84% of users recommend this
  • Customer service

  • Value For Money

Description (provided by business)

Devitt have been arranging motorbike insurance for UK bikers since 1936 and work closely with some of the UK's leading insurers, automotive brands and motorcycle organisations. We actively encourage our customers to write reviews in order for us to identify best practice but also any areas for improvement. Insurance can often be a confusing purchase, however we provide easy-to-use guides on our website, such as help when buying insurance, saving money on insurance and information about a making a claim to our 24/7 UK based Claim Help Line. If you ever have any feedback for us, you can use our 'Contact us' page on our website. Look out for our regular competitions on Facebook too! We look forward to hearing from you and resolving any issues.

Media Gallery for Devitt Insurance Services - www.devittinsurance.com

Devitt Insurance Services - www.devittinsurance.com

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Latest Reviews

★★★★★

“Value for money ”

Written on: 29/03/2017 by 495Burns (1 review written)

I have been searching for an affordable policy for a while and Devitt offered the best price out of all insurers. Happy with my coverage no complaints so far… Read Full Review

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★★☆☆☆

“Very disappointed ”

Written on: 28/03/2017 by ArielSloan (1 review written)

I have been using Devitt for many years , since 1999 and they have always been great. Until my most recent renewal. The quote came back almost three times higher than the prior year with no change in vehicle or circumstance. I questioned it but they gave a stock answer. For the new insurance I had to provide various documentation which I didn immediately. But they kept chasing me 3 times for it and I sent it three times in the end. I called them once in this process and despite being told they… Read Full Review

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★★★★★

“Top Drawer Service”

Written on: 24/03/2017 by HectorHeathcote (1 review written)

Very competitive year after year and always accessible with UK call centres. I have found the Devitt Staff to be most helpful and friendly in all my dealings with them. … Read Full Review

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★★★★★

“Cheap first year Motorcycle insurance”

Written on: 23/03/2017 by Sean.Reed (1 review written)

I only passed my motorcycle test a few month ago and wanted a 600cc for my first motorcycle. As I am only 26 I was expecting the insurance o be through the roof but Devitt came in a with a very cheap and sensible quote for my first years motorcycle insurance. Nice simple process and all documentation sent through accordingly. Very good service so far… Read Full Review

By Devittinsurance

Written on: 23/03/2017

Congratulations on passing your motorcycle test! We're very happy to hear you're pleased with the price of the policy that we were able to offer you and also with the service you received from ourselves. Thank you for your review.

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★☆☆☆☆

“SHOCKING”

Written on: 23/03/2017 by wtMurdock216 (1 review written)

Shocking from start to finish. Purchased through cash back web site on two policies and neither paid out. Told them that I didn't want to renew the first policy and they stopped the second. Won't touch with a barge pole… Read Full Review

By Devittinsurance

Written on: 23/03/2017

Thank you for taking the time to write a review, we are very sorry to hear you are unhappy! We take this sort of feedback extremely seriously and would like the opportunity to look into this for you. I have sent you a message directly requesting you to get in touch so that we can look into this for you. Many thanks, Georgina.

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★★★★★

“motorcycle insurance”

Written on: 22/03/2017 by uxAbbott1982 (1 review written)

They provided me with the cheapest insurance I could find for my motorcycle… Read Full Review

By Devittinsurance

Written on: 23/03/2017

We're very pleased to hear it, thank you for your review.

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★★★★☆

“Great Service, Good Price”

Written on: 20/03/2017 by dirtygirty (1 review written)

Chose Devitt after using MCN compare.Helpful staff made the process easy. Hope I don't have to test their claims service but if the worst should happen, I hope the experience is as easy and efficient as it was to sign up. The offer of 10% discount at Sportsbikeshop was useful although I had to pester them for my discount code – in fairness, they were most apologetic when it was finally sent. Good service… Read Full Review

By Devittinsurance

Written on: 21/03/2017

Thank you for taking the time to write a review. We're pleased to hear you find our advisors to be helpful, however we would like to apologise for the delay in receiving your SPORTSBIKESHOP discount code. These are sent out within 48 hours of policy inception, but we're pleased this has now been rectified. Thanks again for your feedback, it is invaluable to us.

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★★★★★

“I love it ”

Written on: 18/03/2017 by AtticusMcDonough (1 review written)

I have had few contact with devitt insurance and they are helpful knowledgable no messing and have dealt with my queries professionally and competently thanks… Read Full Review

By Devittinsurance

Written on: 21/03/2017

We're very pleased to hear you're a happy customer! Thanks for the excellent review.

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★★★★★

“Cheapest and no hassle ”

Written on: 14/03/2017 by H0WEY (1 review written)

Can't fault them in any way, cheapest by far and they even retrieved my 1year NCD from my previous insurer er for me Would recomend to anyone friends and family… Read Full Review

By Devittinsurance

Written on: 16/03/2017

We're very pleased to hear you would be happy to recommend us! Thank you for your review.

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By Devittinsurance

Written on: 21/03/2017

We're pleased to hear you're happy with our competitive prices and the service we provide. Thank you for your excellent review, it's great to know you would be happy to recommend us.

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★★★★☆

“4 stars no one is perfect in this world, im happy with...”

Written on: 09/03/2017 by 489Wentworth (1 review written)

4 stars no one is perfect in this world but your insurnace is almost there keep doing or life easier and safer!… Read Full Review

By Devittinsurance

Written on: 16/03/2017

We're very pleased to hear you're a happy customer, thank you for your kind words.

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★★★★★

“Excellent”

Written on: 09/03/2017 by ElliotChilders342 (1 review written)

I found Devitt through Go Compare after my previous insurer had, not for the first time, hiked up my renewal premium, this time to more than double! I'm not daft and I'm not in the business of subsidising extravagant discount's to ece new customers. Devitt were not the cheapest but then the cheapest insurance wasn't worth having. Devitt offered the insurance I needed at a sensible price. I was particularly pleased that the people I dealt with on the phone spoke clearly as I am actually quite… Read Full Review

By Devittinsurance

Written on: 16/03/2017

Thank you for your excellent feedback! We're very pleased to hear that we were able to offer you a policy at a price you're happy with and that you're also satisfied with the level of service you've received from ourselves.

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★★★★★

“Excellent company ”

Written on: 09/03/2017 by Hansenyt1956 (1 review written)

I am an xj600 rider and have been with devit for many years now and allways found them very helpfull and professional and a good price too. Perfect for motorcyclists ☺… Read Full Review

By Devittinsurance

Written on: 16/03/2017

Thank you for being such a loyal customer, we really appreciate your excellent feedback!

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★★★★★

“Besy ever biker insurer”

Written on: 07/03/2017 by neil1910 (1 review written)

Devitt have always shown great professionalism as well as competitive prices and great customer service. Easy to do business with and very good and easy to understand paperwork… Read Full Review

By Devittinsurance

Written on: 16/03/2017

That's fantastic to hear! We're pleased you're happy with the service we provide and also our competitive prices, thank you for your feedback.

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★★★★★

“Vespa rider”

Written on: 06/03/2017 by Natashaq36 (1 review written)

I have been with Devil Insurance for 4 years and when I owned a Vespa that was stolen they were excellent in dealing with my claim. I have since bought a replacement Vespa and their premiums and attention to detail are very good when dealing with their customers either via email or on the phone. I am very happy with the quality of service they provide… Read Full Review

By Devittinsurance

Written on: 16/03/2017

Thank you for your fantastic review and for being such a loyal customer. We're very pleased to hear you were happy with how we dealt with your claim during such an unfortunate event. We appreciate your feedback.

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★★★★★

“Brilliant!”

Written on: 06/03/2017 by Hull59 (1 review written)

I have had bad experiences in the past with bike insurance, so it was a refreshing change to encounter Devitt Insurance. The quotes process was easy and setting up the policy took just a few minutes. All of the contact I have since has been polite and quick. I would thoroughly recommend Devitt to anyone!… Read Full Review

By Devittinsurance

Written on: 06/03/2017

It's fantastic to hear you would be happy to recommend us and that you found the process of insuring through ourselves to be so straightforward. Thank you for your excellent feedback, we really appreciate it!

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★★★★★

“Devitt Insurance - 125CC”

Written on: 27/02/2017 by mattoverton (1 review written)

I have recently passed my CBT for commuting to work and Devitt was a no-brainer when it came to insuring my 125cc bike. The price was respectable and gave the best cover I could have asked for. Thanks Devitt!… Read Full Review

By Devittinsurance

Written on: 06/03/2017

Congratulations on passing your CBT, it's great to know we were able to offer you cover to suit you and at a price you're happy with. Thank you for your feedback!

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Mattoverton's reply to Devittinsurance's Comment

Written on: 06/03/2017

No worries! Thanks again for all your help.

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★★★★★

“Good insurer”

Written on: 22/02/2017 by Loganx351 (1 review written)

Fast, simple and well priced insurance… Read Full Review

By Devittinsurance

Written on: 06/03/2017

We're very pleased to hear it, thank you for your review!

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★★★★★

“Takeover ”

Written on: 20/02/2017 by JasiahSampson (1 review written)

After finding out that Devitt had taken over the motorcycle insurance division of the insurtbroker I'd been using for twenty odd years I was a little concerned. However, the Devitt staff that I spoke to regarding my renewals were exceptional. They were very courteous, professional and actually saved me money for me by putting both of my bikes onto one policy. … Read Full Review

By Devittinsurance

Written on: 06/03/2017

We're pleased we could be of service to you! It's great to know you're happy with how your policy was dealt with and that we were able to save you money. Thank you for your excellent feedback.

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★★★★★

“Excellent product and service, Just great!!”

Written on: 17/02/2017 by amcgw36 (1 review written)

Very efficient and no fuss questions. Best price for the service provided… Read Full Review

By Devittinsurance

Written on: 06/03/2017

That's what we like to hear, thank you for your review.

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★★★★★

“Devitt, doing a great job”

Written on: 10/02/2017 by qrHarrison137 (1 review written)

I really hate the way so many companies treat me these days. They so often take repeat business for granted then a few months later start a marketing blitz to get me back. The AA is the worst for this in my experience. Devitt has never disappointed and every renewal is competitive and customer service, when called to discuss the policy, has been efficient and polite. Highly recommended. … Read Full Review

By Devittinsurance

Written on: 06/03/2017

Thank you for your excellent review! It's great to know you would be happy to recommend us and that you're pleased with our competitive prices.

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