Devitt Insurance Services Reviews - www.devittinsurance.com

North House, St Edwards Way, Romford, RM1 3PP
★★★★☆
3.6 / 5
143
68% of users recommend this
  • Customer service

  • Value For Money

Description (provided by business)

Devitt have been arranging motorbike insurance for UK bikers since 1936 and work closely with some of the UK's leading insurers, automotive brands and motorcycle organisations. We actively encourage our customers to write reviews in order for us to identify best practice but also any areas for improvement. Insurance can often be a confusing purchase, however we provide easy-to-use guides on our website, such as help when buying insurance, saving money on insurance and information about a making a claim to our 24/7 UK based Claim Help Line. If you ever have any feedback for us, you can use our 'Contact us' page on our website. Look out for our regular competitions on Facebook too! We look forward to hearing from you and resolving any issues.

Media Gallery for Devitt Insurance Services - www.devittinsurance.com

Devitt Insurance Services - www.devittinsurance.com

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Latest Reviews

★★★★★

“Really Good Service”

Written on: 30/04/2015 by McPherson98 (1 review written)

I am really pleased with the support from the company and they have been ever so helpful over the phone Couldn't ask for more and there are many elements that i love, theres nothing i particularly don't like… Read Full Review

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★★★★★

“Piece of mind”

Written on: 26/04/2015 by biker5681 (1 review written)

Good policy I have 3 bikes on it now and can add my 4th bike later allways someone on the other end of the phone peace of mind when you can talk to a person and not internet based… Read Full Review

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★★★☆☆

“Automatic renewal. ”

Written on: 26/04/2015 by Karley125 (1 review written)

Insurance due 10th April. Took renewal money 31st March. A bit naughty. Service good as ever but affected my budget balance… Read Full Review

By Devittinsurance

Written on: 27/04/2015

Thanks for the review, great to hear you are pleased with our service!

We are sorry that your budget was affected by us automatically renewing your insurance cover. However, a renewal reminder would have been sent to you around 21 days before-hand advising that if you had previously agreed to, we will automatically renew cover (we check this is okay with you before cover is purchased).

To ensure there are no complications at the date of renewal, we do also collect the premium from you 7 working days in advance to allow good time for us to sort any issues with you before the renewal date.
It is for our customers’ protection and peace of mind that we do this, as motor insurance is a legal requirement.

I hope this explains the situation for you!

Kind regards,
Georgina

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★★★★☆

“Excellent service - Good value”

Written on: 22/04/2015 by Tabithaz17 (1 review written)

Decided to go with Devitt after doing a search on one of the comparison sites. Was good value for money with regards to the cost of the policy and what the policy included (accessories cover etc). I felt that having to supply copies of the licenses for each named rider on the policy was a bit of a hassle, but I'm happy to do so if this expedites any claims in the future. I would recommend Devitt to anyone looking for motorcycle insurance. On the two occasions I have spoken with someone on the… Read Full Review

By Devittinsurance

Written on: 22/04/2015

Thank you for the excellent review, we always aim to deliver a first class standard of service to our customers so it is great to hear this type of feedback.

We do apologise for any inconvenience caused in providing us with your driving licences, however this is a requirement by some underwriters on our panel to ensure the quote has been calculated correctly and that details are accurate in the unfortunate event of an incident. We would much rather clarify this at an early stage rather than have to add an extra worry for our customers if it comes to making a claim!

I hope this explains why we do check licences for all riders, and would apologise once again for any hassle.

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★★★★☆

“motorcycle ins”

Written on: 21/04/2015 by SterlingSweeney361 (1 review written)

i have been with you for few years now and when ever any need to contact you service has always been excellent and useful and have recomended you to friends… Read Full Review

By Devittinsurance

Written on: 22/04/2015

Thanks for the review! It's great to know you have recommended us to your friends.

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★★★★★

“Great value”

Written on: 21/04/2015 by ZaidLindsay (1 review written)

Great service, competitive rate for new rider, backed by reputable broker… Read Full Review

By Devittinsurance

Written on: 22/04/2015

Thank you for the great review!

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★★★★★

“easy abc”

Written on: 19/04/2015

for an elderly member who is not to sharp with the internet it was so easy I made a claim some years ago it was dealt with quickly to my satisfaction… Read Full Review

By Devittinsurance

Written on: 20/04/2015

Thank you for the review! We're glad you found the process of insuring nice and easy!

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★★★★★

“Best insurance company out there”

Written on: 19/04/2015 by Deathwalker (1 review written)

I have been using devirt insurance for a number of years and have given me an excellent service each year and have got better every year. They inform me of all the best quotes for me and advise on which one they recommend, without pushing to any specific quote it is your choice to which quote you take. Luckily I have not to make a claim through them but when I have rang them for help they have been great. They are very helpful and friendly. I have recommended them to a lot of friends… Read Full Review

By Devittinsurance

Written on: 20/04/2015

Thank you for the review and for being such a loyal customer! We're glad we were able to find the right insurance to suit you and it's great to know you have recommended us to your friends!

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★★★★★

“Excellent prices cheapest ”

Written on: 18/04/2015 by Ashby454 (1 review written)

Service excellent very polite and helpful over the phone explained everything to me never rushed me through anything had plenty of patience with me when asking for different quotes… Read Full Review

By Devittinsurance

Written on: 20/04/2015

Thank you for the great review!

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★★★★★

“Competitive and Easy”

Written on: 18/04/2015 by Atticus1988 (1 review written)

First time I have used this company for insurance, I know not why? I found there quote very reasonable, web site idiot proof (for my convenience) staff were very fast and very helpful. I received all paperwork on line very quickly and followup details also. All in all very happy to have discovered this company… Read Full Review

By Devittinsurance

Written on: 20/04/2015

Thank you for the brilliant review! It's great to know the process of insuring was made easy for you - thanks for choosing Devitt!

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★★★★★

“Easy Clear Cover”

Written on: 18/04/2015 by Jarvisfv89 (1 review written)

Easy to get a quote, clear, good value for money… Read Full Review

By Devittinsurance

Written on: 20/04/2015

Thanks for the great review!

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★★★★☆

“Friendly helpful service”

Written on: 18/04/2015 by LandonArnold98 (1 review written)

This is my third year using Devitt Insurance, I called customer services to discuss my policy, the representative was extremely helpful and helped me to lower the cost of my policy. I also like the fact that I get sent a text detailing the emergency contact number. I would recommend Devitt insurance to my friends Thank you … Read Full Review

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★★★★☆

“Friendly staff, good value. Would recommend to...”

Written on: 18/04/2015 by Headht186 (1 review written)

Friendly staff, good value. Would recommend to others The communication was terrific do not have a bad word to say. I would say to friends that i highly recommend this company… Read Full Review

By Devittinsurance

Written on: 20/04/2015

That's great to hear! And we're happy to know you would recommend Devitt!

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★★★★★

“Cheap insurance from a reliable company”

Written on: 18/04/2015 by Simonek441 (1 review written)

Excellent customer service, when I rang up got through quickly and to an English call center which made life easier. All documents sent off and the whole process of sorting out insurance was a breeze. Although they were my third cheapest insurer i did not trust the other two having seen previous reviews that only slated the other companies so i put my trust in a well reputed company with years of experience and am glad i did. I feel safe that my needs as a customer will be met to my… Read Full Review

By Devittinsurance

Written on: 20/04/2015

Thanks for the brilliant review! It's great to know the process of insuring was made simple and easy for you. Thank you for choosing Devitt!

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★★★★★

“Go for it”

Written on: 18/04/2015 by SladeLeonard183 (1 review written)

Offered me the best price. Can't go wrong with it. Had insurence with other company and Devitt gave me 300 pounds cheeper than guys before. Thanks for that… Read Full Review

By Devittinsurance

Written on: 20/04/2015

That's what we like to hear! Thanks for the great review!

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★★★★★

“amazing polite people”

Written on: 17/04/2015

The staff are polite they talk to you so you understand they give you all the information you need they ask you question about the quote your having and get you the best price and quote you can get i would recommend anyone even friends and family to use this insurance company as they speak to you and not down and you actually speak to a real person and not a robot I have saved alot of money by going with this insurance company I would say it is the best and other people need to find there… Read Full Review

By Devittinsurance

Written on: 20/04/2015

Thanks for the great review! We're happy to hear you would recommend Devitt to your friends and family.

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★★★★★

“Fast and friendly ”

Written on: 17/04/2015 by bqMcFarland111 (1 review written)

Easy to follow fast cover helpfull staff document came quickly followed up by phone call would recommend to friends and family… Read Full Review

By Devittinsurance

Written on: 17/04/2015

Thanks for the great review!

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★★★★★

“Very good Insurer”

Written on: 17/04/2015 by CordellDudley (1 review written)

I found this company very helpful and accommodating. Would recommend it to others… Read Full Review

By Devittinsurance

Written on: 17/04/2015

Thank you for the review, it's great to know you would recommend Devitt!

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★★★★★

“Brilliant d”

Written on: 17/04/2015 by Robertson90 (1 review written)

Very cheep insurance and I've not crashed once yet so I'm doing pretty good read all the booklets and I'm a pretty safe rider :)… Read Full Review

By Devittinsurance

Written on: 17/04/2015

Thanks for the great review!

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★★★★★

“Customer Service”

Written on: 17/04/2015 by Alexzander467 (1 review written)

I have been using Devitt for over three happy years. My bike renewal was due and after looking at other insurance quotes on comparison sites I found Devitt to be the most competitive. The customer service is second to none which won be over again. I paid for my insurance policy in full, but I had additional extra which I didn't really want. So I contacted customer services who happily refunded the difference on the same day. I would highly recommend Devitt Insurance to anyone especially… Read Full Review

By Devittinsurance

Written on: 17/04/2015

Thank you for the review! It's great to hear are very happy with the customer service you receive from Devitt. And thank you for being such a loyal customer!

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