Devitt Insurance Services Reviews - www.devittinsurance.com

North House, St Edwards Way, Romford, RM1 3PP
★★★★☆
4.2 / 5
499
84% of users recommend this
  • Customer service

  • Value For Money

Description (provided by business)

Devitt have been arranging motorbike insurance for UK bikers since 1936 and work closely with some of the UK's leading insurers, automotive brands and motorcycle organisations. We actively encourage our customers to write reviews in order for us to identify best practice but also any areas for improvement. Insurance can often be a confusing purchase, however we provide easy-to-use guides on our website, such as help when buying insurance, saving money on insurance and information about a making a claim to our 24/7 UK based Claim Help Line. If you ever have any feedback for us, you can use our 'Contact us' page on our website. Look out for our regular competitions on Facebook too! We look forward to hearing from you and resolving any issues.

Media Gallery for Devitt Insurance Services - www.devittinsurance.com

Devitt Insurance Services - www.devittinsurance.com

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Latest Reviews

★★★★★

“Good service”

Written on: 18/01/2017

Been with them for 5 years and they always sussout the market to get the best deal… Read Full Review

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★★★★★

“Great price great service well recommended ”

Written on: 14/01/2017 by Mylieb419 (1 review written)

Had a great experience couldn't get my quote sorted on line so phoned spoke to a lovely woman great attitude and ran through everything excellent service… Read Full Review

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★★★★★

“Fantastic”

Written on: 13/01/2017 by Copey1012 (1 review written)

Great service and people to deal with. Quick and easy to set up. Would highly recommend.straight forward to set up… Read Full Review

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★★★★★

“Quick ,easy,efficient”

Written on: 07/01/2017 by amanson1981 (1 review written)

I came across Devitt insurance on an insurance comparison site , they gave me a very reasonable quote so I went with them, there was no hassle at all to set up my policy and within a matter of minutes I was covered. I would recommend Devitt to anyone insuring their motorcycle they are quick and very efficient… Read Full Review

By Devittinsurance

Written on: 10/01/2017

We're very pleased to hear you would be happy to recommend our services and that you're satisfied with the policy we were able to offer you. Thank you for your review!

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★★★★★

“everything is ok with Devitt”

Written on: 05/01/2017

everything is ok with Devitt everything is ok with Devitt everything is ok with Devitt… Read Full Review

By Devittinsurance

Written on: 10/01/2017

Thank you for your review!

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★★★★★

“OK So Far!”

Written on: 03/01/2017 by Alicehay (1 review written)

I found buying insurance through Devitt online was a very easy and quick process and I got what I think was a good deal. The motorcycle insurance I bought was a brand new policy for a second bike so I did not have any NCB to add, as mine is already in use on my primary motorcycle policy. My current provider could not match Devitt on cost of this second bike. Great price, good extras, and quick and easy. I haven't had to use any of the other services like breakdown, claims or speak to… Read Full Review

By Devittinsurance

Written on: 04/01/2017

We're pleased to hear you found the process off insuring through ourselves to be so straightforward and that you're happy with the service we provide along with our competitive prices. Thank you for your positive feedback.

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★★★★★

“Value for your money!”

Written on: 21/12/2016 by dav1dmald0nad0 (1 review written)

Insuring my bike with Devitt couldn't be more straightforward. The terms and conditions are transparent, and best of all: it is definitely value for money! So far, I have no complaints and I can recommend it to all biker enthousiasts!… Read Full Review

By Devittinsurance

Written on: 04/01/2017

Thank you for your review, we're pleased you're happy with our competitive prices and the service we provide. It's also great to know you would be happy to recommend us. We appreciate your positive feedback.

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★★★★☆

“New to me but good customer service!”

Written on: 14/12/2016 by BridgetGentry (1 review written)

I have joined Devitt not long ago, there fore I cannot give 5 stars just on the basis that everything was smooth throughout the set up process since joining. Only had to deal with an NCD issue at the start but their customer service was pretty legit in resolving the problem smoothly. Obviously I was not happy that my premium went up, however I was not aware that the NCD can only be attached to 1 insurance and cannot be carried to a new insurance until your previous one has ended. So be careful… Read Full Review

By Devittinsurance

Written on: 15/12/2016

Thank you for taking the time to write a review, we appreciate your feedback and are pleased to hear you're happy with the swift service you've received from ourselves. Thank you for choosing Devitt!

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★☆☆☆☆

“they don`t bound about customer ”

Written on: 04/12/2016 by 404Timmons (1 review written)

actually my Conditions is a little different you didn`t accept and don`t cancel my policy, you promise to contact me again bout you didn`t, you don`t have option for customer like my Conditions… Read Full Review

By Devittinsurance

Written on: 14/12/2016

Hi, we appreciate your review. We're sorry to hear you're unhappy with the service you've received from ourselves and would like to look into this for you. Please email either your vehicle registration number or postcode to us and we will be in touch with you.

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★★★★★

“New policy”

Written on: 02/12/2016 by Emmy135 (1 review written)

Very friendly & helpful guy on telephone. Easy to deal with. Easy transaction. I would recommend Devitt to family & friends… Read Full Review

By Devittinsurance

Written on: 15/12/2016

We're very happy to hear you've experienced such fantastic service from one of our advisors. Thank you for your review!

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★★★★★

“GREAT CUSTOMER SERVICE”

Written on: 01/12/2016 by GavinHays (1 review written)

I am very pleased from Devitt Insurance as my first motorbike insurance.They were very helpfull and explained everything to me, they found what was best for me.I have already recommend it to other people and I will do it again. I liked the fact that they have direct service at any time. there is nothing I did't like about them . Thank you Devitt… Read Full Review

By Devittinsurance

Written on: 15/12/2016

Thank you for your excellent review, we're very pleased to hear you're happy with the service you've received from ourselves and that you have recommended us. We appreciate your positive feedback.

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★★★★☆

“Great customer service but pricey!”

Written on: 30/11/2016 by Karissa296 (1 review written)

Employees were wonderful, knowledgeable and helpful, but the cost of the insurance is sky high!… Read Full Review

By Devittinsurance

Written on: 14/12/2016

Thank you for your review, we're pleased to hear you're happy with the quality of service you've received from ourselves. It's unfortunate in your circumstance that you found the price to be rather expensive. As we are a Broker we have a panel of insurers that we compare against in order to find the most appropriate and cost effective policy for our customers.

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By Devittinsurance

Written on: 15/12/2016

Thank you for your review, we're pleased to hear you're happy with the service you've received from ourselves. As a Broker we have a panel of insurers that we compare prices against in order to find the best price for our customers. We're sorry to hear, in your instance, that you found us to be expensive.

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★★★★★

“Simple, easy to deal with & great price”

Written on: 30/11/2016 by jashe (1 review written)

Simple no-hassle set up of insurance and a price that beat everyone else hands down… Read Full Review

By Devittinsurance

Written on: 15/12/2016

That's fantastic to hear, thank you for your review!

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★★★☆☆

“Punishing Loyal Customers - No better than the competition”

Written on: 28/11/2016 by JIMJ123456789 (1 review written)

I saw on TV recently that insurance companies are complaining that customers lack loyalty, but then off they go punishing customers who end policies early. I know this is a bother, but I bought a new bike, wanted to stay with Devitt, but still had to pay cancellation charges. You insurers cannot have it both ways. Treat customers badly then complain when we move for the best price. If you don't reward customers for being loyal, then what reason do we have to stay? Devitt are OK, and they do… Read Full Review

By Devittinsurance

Written on: 29/11/2016

We're very sorry to hear you feel you've received poor service from ourselves, this certainly isn't the way in which we aim to conduct our business! We would like to look into this matter for you. Please could you email your vehicle registration to us and we will be in touch.
Thanks,
Georgina

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★★★★★

“Top Insurance”

Written on: 19/11/2016 by 179Taylor (1 review written)

I have been with Devitt for many happy years, In a time when insurers are constantly increasing the premiums each year Devitt's do not and I will continue to use Devitt all the time they give me Fair cover… Read Full Review

By Devittinsurance

Written on: 22/11/2016

That's fantastic to hear, we're pleased you're happy with our competitive prices. Thank you for your feedback.

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★★★★★

“Great customer service”

Written on: 17/11/2016 by Allisonyu93 (1 review written)

Had no problems easy to speak to and grrat customer service… Read Full Review

By Devittinsurance

Written on: 17/11/2016

That's great to hear, thank you for your review.

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★★★★☆

“Scooter insurance”

Written on: 16/11/2016 by ReaganJensen (1 review written)

Best price around. Extremely fast service with a great telephone team!… Read Full Review

By Devittinsurance

Written on: 16/11/2016

Thank you for the excellent review!

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★★★★★

“So Helpful”

Written on: 07/11/2016 by Biker2016 (1 review written)

I have been with Devitt for a number of years and have always found them to be very helpful and very competitive. I recently early retired which meant I would not be using my vehicle to travel too and from my place of work. Devitt was easy to contact by phone and my details were changed on the spot, it also saved me £100. I didn't think it would make any difference, so well worth the phone call. They were so helpful and friendly. … Read Full Review

By Devittinsurance

Written on: 08/11/2016

Thank you for your excellent feedback and for being such a loyal customer. It's fantastic to hear you're happy with the service you've received from ourselves. We're also very pleased we were able to save you a considerable amount of money on your insurance, thank you for your review!

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★★★★★

“Classic Motorcycle Insurance”

Written on: 04/11/2016 by SkylerGoodman (1 review written)

I have a 35 year old Honda CD200T motorcycle which I use for "fair weather riding" and have been with Devitt for the bulk of that time. The policy I have is excellent value for fully comprehensive cover and renewal has always been straightforward. The staff are always meticulous in covering all the salient legal points/issues and the renewal has always gone like clockwork. With such service I've found no need to shop around… Read Full Review

By Devittinsurance

Written on: 04/11/2016

Thank you for your excellent review, it's fantastic to hear feedback like this from such a loyal customer. If you like, we can send you a few Devitt goodies to say thank you for insuring through us for all these years. Just email your full name and postal address to us and we'll post them to you.

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★★★★★

“They are the Best”

Written on: 04/11/2016 by 456Fanning (1 review written)

First class service would recommend to my family and friends… Read Full Review

By Devittinsurance

Written on: 04/11/2016

It's great to hear you would be happy to recommend Devitt, thank you for your review!

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