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| Value for Money | 5/10  |
|---|---|
| Overall rating | 5/10 |
Full review by
disapointed
on 3rd Jul 2006
User Rating : 0
Respect :
+1
Good Points: Worked as expected initially.
Bad Points: The HP F1723 monitor was supplied as a replacement for a faulty HP F1703 - HP extended the warranty of the F1703 (to 17 months) because just after the 12 month warranty runs out - the screen goes blank and no longer works at all. HP supplied F1723 as a replacement. Guess what - yup!! that was 13 months ago and my screen has now gone black and no longer works. De ja vu me thinks!!
General comments: Having brought HP products in the past because of their supposed quality and customer service, I'm really disapointed that having been passed around about 7 departments for a total of about 2 hours in order to get the above resolved, I've been informed that as the product is out of warranty, they are not prepared to accept that there is an issue. Apparently - the initial warranty (not a new warranty for the new product) stands and the replacement was only covered for 3 months!! What a rip off!! Think I'll buy a cheap monitor that lasts for longer next time.
disapointed's review and ratings | 171 words
Review by
DOGMOED
on 5th Mar 2005
User Rating : 10
Respect :
0
The HP F1723 has a modern grey colour 17ins screen and for my money is a brilliant purchase.
DOGMOED's full review | 30 words
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