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Written on: 21/12/2015 by rgGunn304 (1 review written)
I contacted Quote line to take advantage of the insurance I had with them. I was referred to Arc Legal as this was a consumer matter. (Another bunch of incompetents) When things started going wrong with ARC Legal, another story. I went back to Quote line and raised the problems with them. Initially they were stand offish and really didn't seem to care very much but after keeping onto them they have taken a completely different approach and decided that they couldn’t care less. After… Read Full Review
Written on: 10/09/2015
Spent a long time filling in the proposal form online. The outcome was that the system couldn't provide me with a quote online, and I needed to call them quoting a reference number. The blurb said thay had all my details and the call would only take a couple of minutes. When I called, the person I spoke to started going through the entire proposal form again. I queried this and he said it was the only way, 'for legal reasons'. I said thanks but I don't intend to waste any more of my… Read Full Review
Written on: 20/12/2014 by Marshallgv34 (1 review written)
The sat nav took our car and trailer down a small road in France on to a farm track and finally a field. This was particularly difficult as it was difficult to reverse with the trailer, it was dark and the conditions were muddy. The Breakdown company telephone operator could not have been more helpful and kept us fully informed until the support arrived to a fairly remote spot in 30 minutes. The two local operatives made sure both our car and trailer were towed out on to the main road and we… Read Full Review
Written on: 16/12/2014 by arsaal (1 review written)
my experiance with this company was horrible never ever seen any t&cs with any company i bought the van insurrance with them kept it for 2 moths and then cancelled it due to changreof circumstances 2 months of insurrance cost me 800 pounds been told cancellacion charge, admin charge , direct debit charge bla bla charge , bla bla charge and so on would suggest to never buy it as its just a rip of the pockets… Read Full Review
Written on: 21/02/2014
Not using these people again....Customer Service awful. Can't get through. They were a bit cheaper than big boys (LV, Hastings, etc) but not worth the hassle. Praying I don't have a claim this year. Can't talk to you when you are buying their product, what are they like when you are claiming ! I compare insurance prices every year and this company is by far the worst in 15 years of switching policies… Read Full Review
Written on: 26/09/2013 by Johnboy20131878 (1 review written)
I'm not the biggest fan of vehicle insurance as the industry is an uneven unregulated joke! Basically these numpties take the award for the most unbelievable of the lot of em! Basically don't fall for the 'cheapest & we'll give u a hundred years NCD' jargon as it's really just to get you on the hook before they then bleed you dry of insane amounts of money for things like a change of vehicle or a cancellation! My van blew up 4 months into my premium so I have to buy a new van which they want to… Read Full Review
Written on: 19/08/2013
I'm extremely distraught with the experience I am having with Direct Line car Insurance ( DL) regarding my insurance claim on my car which still hasn't been sorted after nearly 4 months. This complaint was regarding a break into my car on the 7th of April 2013. Why do people usually take out fully comprehensive insurance cover? It's because they want that peace of mind that if a misfortunate incident occurs they can rely on their insurance!! However I'm extremely distraught to say that I can't… Read Full Review
Written on: 30/10/2006 by leachse (1 review written)
Quote Line Direct car insurance is very competitively priced! Direct Line offered a 10% discount as we already take Household Insurance with them, and Quote Line still came in significantly cheaper.
They always contact me in good time to renew, and they chase by telephone if I haven't responded, which means I never forget!
I have been using this company for several years for Car Insurance. They offer an excellent service, and they continually review the underwriters to give the customer the… Read Full Review
Written on: 07/10/2006 by tinkerbellpammie (2 reviews written)
They are friendly, helpful people on the phone or over email, and they give you an honest quote, that so far, has been the cheapest I could find for my car, which is a Kia Picanto (I am a young, lady driver).
Quote Line Direct provide good car insurance offers, such as a six month first contract that leaves you with a year no-claims bonus once the six months is up. (May not be an offer now, but was available when I signed up two and a half years ago).
Overall, they are a great company who I… Read Full Review
Written on: 04/08/2005 by Big Brother Fan (25 reviews written)
I'm not actually with Quote Line Direct but I thought I would write a quick review anyway. I'm a new driver and was looking for car insurance and Quote Line Direct offered me the second cheapest quote (just out priced by HSBC see other review). The customer service I received was very good, the staff were very helpful and the quote process was very easy. When looking for car insurance ring around as many companies as you can but definitely give Quote Line a call they may be able to save you… Read Full Review
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