| Quality of website | 5.2/10   |
|---|---|
| Value for Money | 5.7/10 |
| Overall rating | 2/10 |
Full review by
billymarina
on 6th Aug 2008
User Rating : 0
Respect :
0
Good Points: None!
Bad Points: Didn't receive MP3 player which was on invoice. Keyring PhotoViewer doesn't work. Colour cartridge only prints Yellow. I have sent 4 emails and have not received a reply yet.
General comments: One would expect a Company that expects customers to return would at least reply to any legitimate requests for service. I pointed out that the cartridge was faulty and asked for a Returned Goods Number in order that I could the same.I also pointed out that the MP3 Player was missing although it was on the Invoice/Packing and also that the Key Ring Photo Viewer did not have the installation CD which,according to the Display Card in the packing,was enclosed.
billymarina's review and ratings | 113 words
Review by
Guest.
on 16th Apr 2008
User Rating : 0
Respect :
0
Have dealt with Box Shift previously and they were OK, but never again. No point in dealing with a supplier who will not answer phone or e-mails. Still waiting for delivery of ink jet cartridges after 13 days. No reply to e-mail or telephone calls
Guest.'s full review | 45 words
Review by
flyeral
on 17th Oct 2007
User Rating : 10
Respect :
0
I have used Box Shift for the past few years now for Epson compatibles, and I found them to be excellent. I have always had very fast deliveries; often next day if I order in the morning. The quality of the ink has also never let me down, and I've always received the correct products without fail.
flyeral's full review | 69 words
Review by
strangleybrown
on 15th Aug 2006
User Rating : 0
Respect :
0
I previously ordered cheap ink jet cartridges from Box Shift, and I threw about half a dozen away. I decided it was my fault for buying cheap, so I ordered a pukka Epson cartridge. It hasn't been delivered yet, and I get no reply to emails.
strangleybrown's full review | 51 words
Review by
sjb
on 31st May 2006
User Rating : 0
Respect :
0
I ordered Xprint ink cartridges from Box Shift, but the wrong ones were sent. Box Shift would not send replacements until the original items had been returned. Eventually BS sent the ordered items, but the Xprint compatible cartridges failed to work, as they didn't fit in the printer properly. But I spent time, ink and paper finding out that it was the Box Shift cartridge that was at fault. BS wouldn't pay a refund until the cartridges had been returned. And then, BS only refunded the costs and ...
sjb's full review | 218 words
Review by
sanjaydas
on 4th Feb 2005
User Rating : 2
Respect :
0
I ordered rechargeable batteries from box-shift as they were cheap. Little did I know that it is not just their products but in my experience they themselves are also poor. After several emails to which I received no responses, I called them several times and finally the items ordered were dispatched after 1 month. Poor customer service as I found information on the phone to be misleading.
I will never shop with them again.
sanjaydas's full review | 80 words
| Screwfix Direct | £7.99 |
| Pixplace | £5.52 |
