Asda Car Insurance Reviews

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Asda Car Insurance
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Latest Reviews

★☆☆☆☆

“Pay the Price”

Written on: 23/06/2015 by 458Hogan (1 review written)

The customer service i had from this so called business was nothing short of disgraceful. The people i spoke to on the phone did not care i had any problems and did not want top help resolve. Just told me i was better moving to another insurance company. Guess what ASDA i did your shop is terrible and your car insurance is very very very very very poor. I would of wrote 10,000 very but i cant be arsed… Read Full Review

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★☆☆☆☆

“horrible service”

Written on: 22/06/2015 by disscusted (1 review written)

Horrible customer service. Will never use again.ever… Read Full Review

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★☆☆☆☆

“only after cancerlation fees”

Written on: 13/06/2015 by PADDINGTON67 (1 review written)

I HAVE RECENTLY TAKEN OUT A POLICY WITH ASDA OVER THE PHONE.SINCE THEN THEY HAVE HAD ME JUMPING THROUGH HOOPS TRYING TO GET THE POLICY VALIDATED.NO CLAIMS PROTECTION,COPTES OF D/L BACK AND FRONT PAPER COPIES.EVEN AFTER YOU HAVE DONE THAT THEY TELL YOU THEY Have not recieved the documentation and the policy will be cancelled causing more stress.Even when you have evidence you have done everything requested they still deny it.Then when you really think you have had enough and just want to cancel… Read Full Review

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★☆☆☆☆

“Nightmare”

Written on: 10/06/2015 by wuTierney4 (1 review written)

All of there departments are disintegrated and no communication to each other.That is why whenever you speak to anybody they will not tell you what you told them in the last call.They all lie in the call centre and really hate their customers.Even their managers are big liers.Do not join them… Read Full Review

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★☆☆☆☆

“Worst insurance company i have been with in 9 years!!!”

Written on: 01/06/2015 by Delaney321 (1 review written)

Had insurance with asda for a year with no issues, renewal time i took out another year and in the first month i brought a new car so i cancelled my insurance as they wouldnt insure my new car, not only was i charged in fees nearly the whole years insurance premium, it is 3 weeks later and chasing them for my no claims and still nothing, everytime i ring im fobbed off withy we are still sorting it out and will be with you soon, now my new insurance company is threatening to cancel my policy… Read Full Review

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★☆☆☆☆

“ASDA FAKE INSURANCE”

Written on: 28/05/2015 by Jameson43 (1 review written)

THIS IS LONG BUT PLEASE READ IT MIGHT SAVE YOU A FORTUNE,It's been over a year since my non fault accident, I was slightly injured but my partner having had a very recent spinal surgery was left unable to walk, having fully comprehensive insurance I tried to ring asda No answer, being very worried about my partner I paid for recovery myself and sought medical attention,that's when we found my partners spine was now worse than pre op, so I rang zenith cat insurance who asda had placed me… Read Full Review

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Geordiemod's Comment

Written on: 28/05/2015

Just a quick update now the accident case is due in court Asda Zenith car insurance have now lost all my info including the quotes estimates I sent them and have decided to close my account, basically Iam on my own

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Zulmai's Comment

Written on: 02/06/2015

I read some good comments at Daily Telegraph news paper rating of car insurance company.
My renew qoute is £397 while last year I paid £316. I have not claimed anything in 20 years. Interstingly I searched for another qoute on Confused.Com today I was a quote £298. When I was directed to ASDA money it jumped to £397. I phoned both Confused.com and ASDA, I must say Conf.com did their best But ASDA was not listening but were just talking and talking. Not impressed at all. Decision is yours.....but I would not insure.....

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Geordiemod's Comment

Written on: 02/06/2015

You are so right my first quote from asda was 700 pounds by the time I took the insurance it had shot up to eleven hundred. They are awfully we must warn as many as possible about them on Facebook twitter and by word of mouth before its to late, thanks for your comment

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★☆☆☆☆

“Awfull, awfull, awfull”

Written on: 30/04/2015 by Shaylax89 (1 review written)

The worst company I have ever had the misfurtune to deal with EVER… Read Full Review

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★☆☆☆☆

“6 phone calls and 1 hour on the phone to fix...”

Written on: 21/04/2015 by 154Urquhart (1 review written)

Asda are happy to take your money but as soon as you want some help or information they basically have an attitude of what are you asking us for, talk to your underwriter. It took me 6 phone calls and over an hour on the phone just to organise getting a windscreen chip repaired. Avoid like the plague!… Read Full Review

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Geordiemod's Comment

Written on: 02/06/2015

You so right, I spend hour after hour waiting for,an answer and paying for a premium rate calls to be treated like an idiot, lost my car my money and my partners health and have received nothing not even a courtesy car,the big fat Walmart cats in America are happy to grab our money

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★☆☆☆☆

“lets see what the financial ombudsman thinks”

Written on: 04/04/2015 by Prouty99 (1 review written)

Insured with asda not realising that my previous insurance (insurance factory) had rolled over into another year (2015). Found therefore that i was insured twice for the same car. Contacted Asda within the 14 day cooling off period (day 12), and cancelled my insurance with them, following their terms and conditions. Cancelled on January 12th 2015. April 4th i still had not heard anything, no refund of my initial deposit of £125.21 up until this point, so i emailed them to find out what was… Read Full Review

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Geordiemod's Response to Prouty99's Review

Written on: 02/06/2015

Good on you

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★☆☆☆☆

“Appauling”

Written on: 23/03/2015

I could write my whole experience with Asda car insurance, but it would take hours! Threatening letters and emails of cancellation with no details as to why. Promises that never happen. Increased my premium by another £144 saying I hadn't declared an accident ( I did, but it was malicious damage). Turned out to be a very expensive insurance - 3 times more than other insurances. They couldn't tell me how much it was to cancel unless I went ahead with it. I ended up with stress and anxiety… Read Full Review

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★★★★★

“So simple!”

Written on: 21/03/2015 by 278McNally (1 review written)

Quite possibly the easiest form to fill in. I contacted the helpline recently when I changed my car, and they were so polite and helpful and made everything so easy. I cannot recommend them highly enough! If you are renewing your car insurance, or looking for first time car insurance, look no further. What I didn't like about it? Erm, nothing!… Read Full Review

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Geordiemod's Comment

Written on: 28/05/2015

You must work for them this not true

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★★★★★

“so easy to use, no faff”

Written on: 19/03/2015 by Martbot (1 review written)

Just upgraded my insurance with asda and expected the usual nightmare but after only five minutes and an extra £4.35 I got myself business insurance. No fuss, no problem, thanks guys… Read Full Review

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★★★★★

“Great service at a cheap price!”

Written on: 19/03/2015 by Leia173 (1 review written)

have used asda insurance for a number of years. Have been the cheapest. Never claimed so not sure what they would be like if I did have an accident / claim. The only problem is that it would be good to speak to them rather than through email / website. However, I assume that is why the cost is so low… Read Full Review

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Geordiemod's Comment

Written on: 02/06/2015

Please please please Don't have an accident or your on your own even with there fully comprehensive policy, there not worth the paper it's written on

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★☆☆☆☆

“Stick to fruit and veg asda ”

Written on: 16/03/2015 by Davis371 (1 review written)

Terrible service just get passed around from one member of staff to the other without getting anywhere . One to avoid… Read Full Review

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★★★★★

“Online access and easy to change, good price too!”

Written on: 13/03/2015 by lilia_fellini (3 reviews written)

Asda gave us the most competitive quote even though I had an accident two years ago. They do ask you to email scanned drivers license and NCD to them, but I had no problem with doing that since they were giving me such a good deal. NCDs are sent in PDF format nowadays anyway, so it was easy to email the relevant documents to them, confirmation of the receipt came the same day. They also found an error in my application, but corrected it for free and kept me informed at every stage. I also had… Read Full Review

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Geordiemod's Response to lilia_fellini's Review

Written on: 02/06/2015

Ha ha try and claim

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Lilia_Fellini's reply to Geordiemod's Comment

Written on: 03/06/2015

Well, like I already mentioned above, we only got Third Party and Theft policy, so we are very unlikely to claim even if our car burnt down or got stolen, to be quite honest, as it is only worth a grand, probably not even that now. And even then most insurance companies will not reimburse the full cost of the car anyway. So I guess what I am saying is - if you want a comprehensive cover on a 20K car with road cover and a free pen thrown in - go with Direct Line or some such - and pay the premium. If you want car insurance just to be legal - Asda insurance is good enough.

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★☆☆☆☆

“Absolutely disgusted with management”

Written on: 12/03/2015 by michabi (1 review written)

Don't ever insure with these. Managers cannot get their act together with IT department. The upload driving licence link does not work and so they give an email address instead but fail to tell you that their systems do not support iPads. Rubbish… Read Full Review

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Geordiemod's Response to michabi's Review

Written on: 02/06/2015

You had a good escape don't ever insure with asda shambles

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★★★★★

“This company is recommended as I have received a very...”

Written on: 17/02/2015 by Micahb124 (1 review written)

This company is recommended as I have received a very good and Reliable services offered. Excellent customer services!!!… Read Full Review

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Geordiemod's Comment

Written on: 02/06/2015

Ahh could you help me get any service from asda

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★☆☆☆☆

“Failed to send car insurance - still waiting for a refund”

Written on: 16/02/2015

Asda failed to send the car insurance policy to me (soft or hard copy) so I cancelled in November 2014 as I wasn't happy with the basics of the service and would not trust them in the event of an accident. I had to argue to get a full refund (they wanted to charge a £47 cancellation fee).Called for an update and was told a cheque had been sent out (why couldn't they refund me to my debit card?). We never received it and called again asking where the refund was - told the chaeque had been sent… Read Full Review

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★★★★★

“happy to continue with asda , have been good to me...”

Written on: 14/02/2015 by lizzodwa (1 review written)

happy to continue with asda , have been good to me when they settled my claim although it was hard going and stressful… Read Full Review

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★★★★★

“Excellant, Fast & Easy to use Website”

Written on: 12/02/2015 by Munners01 (1 review written)

One of the most easy to use insurance websites on line, from opening up the website I had completed and had insurance docs sent to me within 10 minutes, already recommended to several friends who are due to renew their insurance. I have used online booking previously but found the sites very repetative in the information being gathered, Asda online does exactly what it needs with no added extras wanting to waste time. Cover offered gave exactly what i needed. Can confirm I will be using Asda… Read Full Review

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