Asda Car Insurance Reviews

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Latest Reviews

★☆☆☆☆

“ASDA FAKE INSURANCE”

Written on: 28/05/2015 by Jameson43 (1 review written)

THIS IS LONG BUT PLEASE READ IT MIGHT SAVE YOU A FORTUNE,It's been over a year since my non fault accident, I was slightly injured but my partner having had a very recent spinal surgery was left unable to walk, having fully comprehensive insurance I tried to ring asda No answer, being very worried about my partner I paid for recovery myself and sought medical attention,that's when we found my partners spine was now worse than pre op, so I rang zenith cat insurance who asda had placed me… Read Full Review

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Geordiemod's Comment

Written on: 28/05/2015

Just a quick update now the accident case is due in court Asda Zenith car insurance have now lost all my info including the quotes estimates I sent them and have decided to close my account, basically Iam on my own

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★☆☆☆☆

“Awfull, awfull, awfull”

Written on: 30/04/2015 by Shaylax89 (1 review written)

The worst company I have ever had the misfurtune to deal with EVER… Read Full Review

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★☆☆☆☆

“6 phone calls and 1 hour on the phone to fix...”

Written on: 21/04/2015 by 154Urquhart (1 review written)

Asda are happy to take your money but as soon as you want some help or information they basically have an attitude of what are you asking us for, talk to your underwriter. It took me 6 phone calls and over an hour on the phone just to organise getting a windscreen chip repaired. Avoid like the plague!… Read Full Review

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★☆☆☆☆

“lets see what the financial ombudsman thinks”

Written on: 04/04/2015 by Prouty99 (1 review written)

Insured with asda not realising that my previous insurance (insurance factory) had rolled over into another year (2015). Found therefore that i was insured twice for the same car. Contacted Asda within the 14 day cooling off period (day 12), and cancelled my insurance with them, following their terms and conditions. Cancelled on January 12th 2015. April 4th i still had not heard anything, no refund of my initial deposit of £125.21 up until this point, so i emailed them to find out what was… Read Full Review

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★☆☆☆☆

“Appauling”

Written on: 23/03/2015

I could write my whole experience with Asda car insurance, but it would take hours! Threatening letters and emails of cancellation with no details as to why. Promises that never happen. Increased my premium by another £144 saying I hadn't declared an accident ( I did, but it was malicious damage). Turned out to be a very expensive insurance - 3 times more than other insurances. They couldn't tell me how much it was to cancel unless I went ahead with it. I ended up with stress and anxiety… Read Full Review

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★★★★★

“So simple!”

Written on: 21/03/2015 by 278McNally (1 review written)

Quite possibly the easiest form to fill in. I contacted the helpline recently when I changed my car, and they were so polite and helpful and made everything so easy. I cannot recommend them highly enough! If you are renewing your car insurance, or looking for first time car insurance, look no further. What I didn't like about it? Erm, nothing!… Read Full Review

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Geordiemod's Comment

Written on: 28/05/2015

You must work for them this not true

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★★★★★

“so easy to use, no faff”

Written on: 19/03/2015 by Martbot (1 review written)

Just upgraded my insurance with asda and expected the usual nightmare but after only five minutes and an extra £4.35 I got myself business insurance. No fuss, no problem, thanks guys… Read Full Review

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★★★★★

“Great service at a cheap price!”

Written on: 19/03/2015 by Leia173 (1 review written)

have used asda insurance for a number of years. Have been the cheapest. Never claimed so not sure what they would be like if I did have an accident / claim. The only problem is that it would be good to speak to them rather than through email / website. However, I assume that is why the cost is so low… Read Full Review

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★☆☆☆☆

“Stick to fruit and veg asda ”

Written on: 16/03/2015 by Davis371 (1 review written)

Terrible service just get passed around from one member of staff to the other without getting anywhere . One to avoid… Read Full Review

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★★★★★

“Online access and easy to change, good price too!”

Written on: 13/03/2015 by lilia_fellini (3 reviews written)

Asda gave us the most competitive quote even though I had an accident two years ago. They do ask you to email scanned drivers license and NCD to them, but I had no problem with doing that since they were giving me such a good deal. NCDs are sent in PDF format nowadays anyway, so it was easy to email the relevant documents to them, confirmation of the receipt came the same day. They also found an error in my application, but corrected it for free and kept me informed at every stage. I also had… Read Full Review

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★☆☆☆☆

“Absolutely disgusted with management”

Written on: 12/03/2015 by michabi (1 review written)

Don't ever insure with these. Managers cannot get their act together with IT department. The upload driving licence link does not work and so they give an email address instead but fail to tell you that their systems do not support iPads. Rubbish… Read Full Review

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★★★★★

“This company is recommended as I have received a very...”

Written on: 17/02/2015 by Micahb124 (1 review written)

This company is recommended as I have received a very good and Reliable services offered. Excellent customer services!!!… Read Full Review

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★☆☆☆☆

“Failed to send car insurance - still waiting for a refund”

Written on: 16/02/2015

Asda failed to send the car insurance policy to me (soft or hard copy) so I cancelled in November 2014 as I wasn't happy with the basics of the service and would not trust them in the event of an accident. I had to argue to get a full refund (they wanted to charge a £47 cancellation fee).Called for an update and was told a cheque had been sent out (why couldn't they refund me to my debit card?). We never received it and called again asking where the refund was - told the chaeque had been sent… Read Full Review

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★★★★★

“happy to continue with asda , have been good to me...”

Written on: 14/02/2015 by lizzodwa (1 review written)

happy to continue with asda , have been good to me when they settled my claim although it was hard going and stressful… Read Full Review

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★★★★★

“Excellant, Fast & Easy to use Website”

Written on: 12/02/2015 by Munners01 (1 review written)

One of the most easy to use insurance websites on line, from opening up the website I had completed and had insurance docs sent to me within 10 minutes, already recommended to several friends who are due to renew their insurance. I have used online booking previously but found the sites very repetative in the information being gathered, Asda online does exactly what it needs with no added extras wanting to waste time. Cover offered gave exactly what i needed. Can confirm I will be using Asda… Read Full Review

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★☆☆☆☆

“do not even think about insuring your car with asda”

Written on: 11/02/2015 by GaigeRollins (1 review written)

asked for so many documents, cancelled my policy twice, they still have the full money for the two policies , the final thing they asked me for now is prove or my job ! . they cancel it with no notice and do not be surprised if you are driving no knowing you are actually not insured !… Read Full Review

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★☆☆☆☆

“Absolutely abysmal”

Written on: 11/02/2015 by AustinKoenig500 (1 review written)

please do not use this company ,long phone times waiting for customer services, poor service throughout. cheap maybe but not cheerful afterwards… Read Full Review

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★☆☆☆☆

“Awful”

Written on: 30/01/2015

After long delays, ASDA car insurance ( sic ) wrote to us with terms meaning our NCD was not within their guidelines. Do to no fault of our own, we had to pay a months insurance + £45. Complaining to ombudsman… Read Full Review

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★★★★☆

“Easy to use and set up”

Written on: 30/01/2015 by RPresk (1 review written)

Although i've not made a claim yet (which is why there is a star missing) the whole process to renew has been a breeze, the website is quick and easy to use. When I set up the account last year that was no problem, there was issue getting my NCB proof from my previous insurer and Asda were ver helpful and prompt in both email replies and via their call centre. And for once when my renewal came through it had actually gone down in price and when I shopped around they were still the cheapest… Read Full Review

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Geordiemod's Response to RPresk's Review

Written on: 28/05/2015

Please don't have a claim you will soon learn the truth

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★☆☆☆☆

“Rubbish”

Written on: 24/01/2015 by Ritchiekj123 (1 review written)

Don't use this company absolute rubbish God forbide if you have to claim… Read Full Review

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