Asda Car Insurance Reviews

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Asda Car Insurance
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Latest Reviews

★☆☆☆☆

“renewal”

Written on: 20/08/2014 by kristy1986 (1 review written)

Renewal process is absolutely ridiculous have to pay a deposit every year no other company does this Not renewed for this year… Read Full Review

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★☆☆☆☆

“wait 20 mins still no one answered my call ”

Written on: 17/08/2014 by BriaAshby (1 review written)

Got hit by other car on M6 last night and called the claim line. Having been waiting for 20 mins, still no one answered my call. Are they really that busy? The telephone line starts with 0845 which means I am charged almost one pound per min for the call. At the end I just hanged up, as I would be bankrupt before they pick up my call. And, they probably make a lot of money off from their customers calling asking for help and device. Have been using Asda insurance for many years now, they… Read Full Review

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★☆☆☆☆

“Pirates”

Written on: 12/08/2014 by loobz66 (1 review written)

After taking out insurance I sent off the requested documents by post and uploaded on their website. They kept requesting so I uploaded again only to be told the day after my monthly premium went out of my account my policy was cancelled as the back of my driving licence was a little blurry but they couldn't tell me this so I have had to get insured elsewhere as will take 30 days to get a refund if im lucky. Communication is rubbish they never reply as all automated I been told… Read Full Review

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★☆☆☆☆

“Thank goodness I never had to make a claim”

Written on: 01/08/2014 by Beach274 (1 review written)

Absolutely useless. I bought a new car and tried to transfer the insurance. The on-line system was useless and could not recognise the new car I was trying to change to so I couldn't get a quote or make the change. Spoke to someone who was equally as useless who told me to try again. I tried again over a number of days by which time I had to cancel my policy and go through a new insurer purely as the Asda system couldn't do it and no=one answered the calls (I have now a high phone bill)… Read Full Review

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★☆☆☆☆

“Renewed as have been with asda car insurance for a...”

Written on: 17/07/2014 by GordonDowd (1 review written)

Renewed as have been with asda car insurance for a couple of years, however when I recieved my policy documents after I had paid, it transpired that the excess was completely different, I called there customer service who didnt have a clue and said I should of read the terms and conditions when I renewed online, when I explained I didnt renew online I did it with one of there agents they said they would listen to the call and get back to me.They tried to call me back once but as I was driving I… Read Full Review

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★☆☆☆☆

“My partner took out an insurance policy with ASDA...”

Written on: 29/06/2014 by mrsjoday (1 review written)

My partner took out an insurance policy with ASDA April 2014 for his Shogun. He then sold the car. After looking at a new car we checked online using comparethemarket.com to get an indication as to what the insurance would be. We expected a slight rise due to the car being new etc. On the day he purchased the car, he called and they swapped the insurance over and of course charged an admin fee! So we then decided that us being a two car family wasn't economical. So again we checked online to… Read Full Review

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Fommy100's Response to mrsjoday's Review

Written on: 10/07/2014

I got ripped off by these jokers, in 2012, the is clearly something dodgy going on.

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Fommy100's Response to mrsjoday's Review

Written on: 10/07/2014

I got ripped off by these jokers, in 2012, the is clearly something dodgy going on.

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★☆☆☆☆

“Asda ( Brightside Insurance)con Car Insurance”

Written on: 21/06/2014 by fire2480 (1 review written)

absolute disgrace of an insurance provider , to cut along story short they will rip you off !!! i cancelled my policy and was charged in excess of £120 for the priveledge , £45 cancellation fee , £27.50 for a direct debit cancellation ( I cancelled mine in 5 secs with the bank and asda think its reasonable to charge £27.50), additional charges for cancelling finance agreement ( monthly premiums were paid ). all in all they will rip you off ( shame on you ASDA ( Brightside Insurance ). Do… Read Full Review

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★☆☆☆☆

“Beware all pregnant woman and people changing address! ”

Written on: 01/06/2014 by Bec86uk (1 review written)

Beware to all pregnant women, and people changing your address!!!!! I have been with asda now for 7 months with no problems, I am heavily pregnant ( all front ) so I decided that I needed to change my car as I could go longer fit behind the wheel, my call to asda to change the car was fine, abit slow but painless never the less. However 6 weeks after this me and my partner moved so I called the insurance to advise them of the new address which increased the premium by a whopping £400, and… Read Full Review

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★★★★★

“Quick and painless”

Written on: 21/04/2014 by Dalrymple470 (1 review written)

I have just taken out Asda car insurance after my previous insurer increased the premium considerably, even though I was with them for a number of years and never had any claims. ASDA was not only £ 200.00 cheaper but the whole process of taking out the insurance was painless and effortless. The team kept me informed through the whole process by sending informative emails… Read Full Review

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Fommy100's Comment

Written on: 10/07/2014

Poor you, i hope your still smiling when you get the Asdas run around and excessive fees for this that and the other, with no Vaseline.

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★★★★★

“The best price!!!”

Written on: 11/04/2014

I'm just very happy whith ASDA insurance. I recieved all the documents very fast and nobody is call me back to ask me if i whant that or that or that. Thank's!… Read Full Review

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★★★★★

“Best Quotes ever”

Written on: 07/04/2014 by Nicholson277 (1 review written)

I would say that ASDA are easily one of the better insurance companies around, I had been looking at price comparison sites and ASDA were consistently one of the more reasonable, I have had no problems with them at all, they even contacted my previous insurance for my NCD proof, the only thing I had to do was send a copy of my driving licence, they even supply a phone number to send your proof via text message, from start to receiving my documents in the post just 5 days and that includes a… Read Full Review

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★★★★★

“no problems at all”

Written on: 04/04/2014 by AadenMcPherson140 (1 review written)

I would say that ASDA are easily one of the better insurance companies around, I had been looking at price comparison sites and ASDA were consistently one of the more reasonable, I have had no problems with them at all, they even contacted my previous insurance for my NCD proof, the only thing I had to do was send a copy of my driving licence, they even supply a phone number to send your proof via text message, from start to receiving my documents in the post just 5 days and that includes a… Read Full Review

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★★★★★

“Asda insurance renewal”

Written on: 04/04/2014 by xdJamison57 (1 review written)

Renewed my car insurance and ASDA were brilliant a very simple process,also changed my car a few months in and the online changes were simple and easy.highly recommended… Read Full Review

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★★★★★

“Easy to use, excellent value”

Written on: 01/04/2014 by McGeelu169 (1 review written)

Having been a named driver on my fathers insurance for nearly 10 years, when he suddenly passed away on New Years Eve I had to get my own car and insurance. Finding that although I had 9 years NCB on his insurance, I was entitled to no NCB. I found Asda Car Insurance easy to use, gave the best quote, best cover. I had problem with my printer/scanner so did have a little difficulty trying to send copy of my licence, luckily a friend did was able to send it fax it for me… Read Full Review

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★★★☆☆

“Easy application but stressful afterwards”

Written on: 31/03/2014 by Rowank355 (1 review written)

Application and price for Asda Car Insurance was brilliant it's the first time I've used them. However, Providing supporting documents i.e. Driving Licences etc was so stressful, I used every avenue they gave me to upload the documents but to no avail. After the 20th time, I finally got them all to them, but with the threat of them withdrawing my insurance if they didn't receive them, they could see I was trying. suggest enlarging the document mb allowing access for all documents to be… Read Full Review

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★☆☆☆☆

“365 European Cover - BEWARE”

Written on: 22/03/2014 by LyricMcManus402 (1 review written)

I've been with Asda Car Insurance for two years now and one of the appeals was that they offered (and still do, according to their website) comprehensive insurance for trips to Europe of a maximum duration of 365 days. A renewal notice came through to say that they were changing brokers and they said "There have been some very small changes to the terms of the policy, but these have only improved the cover provided. There are no major changes and you can rest assured that there are no areas… Read Full Review

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★☆☆☆☆

“CUSTOMER SERVICE ZERO”

Written on: 21/03/2014

The customer service is very poor with old customers. There are only interested in new customers. ASDA you must look after your old customer's complaints and sort them out because they are likely to recommend your services to others. Try your staffs to speak and deal with customers in a professional way, without them you DO NOT HAVE A BUSINESS. I was put on hold for so long and later some came on the line and took my details to call back, but they did… Read Full Review

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★☆☆☆☆

“CAN'T GET ANY WORSE THEN ASADA CAR INSURANCE!!!!!!!”

Written on: 19/03/2014 by ANNAMURZYN (2 reviews written)

if anyone that is here is thinking about getting a car insurance with asda DO NO DO IT!!!!!!!!!it is the worse car insurance provider Ever!!!!!!!!!!!!!!i am going to be posting it everywhere i can!!!!!! they do like to charge and take your money from a bank account after your policy with them is cancelled!!!!!!!!!!!!ASDA CAR INSURANCE - BIG DO NOT!!!!!! Customer service is terrible, spending over 2hrs talking and arguing, terrible, asda car insurance is the worse i have ever had, REMEMBER… Read Full Review

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★★★★★

“quality car cover”

Written on: 20/02/2014

lm very happy with all the aspects of service and cover l have been given,l will be telling my kids to check you out.cheers… Read Full Review

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★★★☆☆

“Online process takes you through 5 popups. Sad”

Written on: 17/02/2014

I was on ASDA website for quote. Decided to BUY. then all the stress started. Takes you from one new window to another. When it was time to enter card details screen kept wiping the entire details due to email being more than 32. so had to use a short fake email to bypass. After entering my details over 4 times. Guess we pay low price for poor experience. got there in the end. But people are open to fraud if the register in a public place. when you close the final window you will not know all… Read Full Review

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