Asda Car Insurance Reviews

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Asda Car Insurance
Asda Car Insurance

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Latest Reviews

★☆☆☆☆

“NEVER AGAIN ASDA OR ANY SUPERMARKET INSURANCE!!!”

Written on: 12/12/2014 by hoorahharriet (1 review written)

I should have known better than to insure through a supermarket again. I did it with Tesco once and they were appalling. Customer service may as well be a pre recording as they can only say there is nothing they can do. Changed my car and they charged me almost a third of the policy again even thought the car was the same class. Cancellation was not an option as the policy was only 2.5 months old when I changed the car. The chap in cancellations was useless and reading from the same script and… Read Full Review

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★☆☆☆☆

“Stay well away!!”

Written on: 12/12/2014 by Kaseyu1975 (1 review written)

I wanted make a change on my policy for another car which is a same class car as what I currently have and they almost doubled my remaining insurance premium. When I ask about the cancellation fee, they have tried to scare me and advised me that they are unable to tell me the final cost of the cancellation as it takes up to 4 weeks to complete the cancellation and the cost would include admin fees, direct debit fees, remaining amount of the policy, risk assessment and so on they told me huge a… Read Full Review

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★★☆☆☆

“6 different companies to administer a claim”

Written on: 08/12/2014 by Bartlett448 (1 review written)

I've had a pretty awful experience with ASDA car insurance despite taking out their 5 star car insurance product. The companies involved (so far) are: Commercial Vehicles Direct Ageas Brightside Zenith ASDA (obviously) e-car Ageas are handling the claim but have to refer back to ASDA for any queries, and both make you go through 3 minutes of legal monologue when they pass you back and forth - which they do a lot. The courtesy car cover which I have paid for doesn't cover you if they… Read Full Review

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★☆☆☆☆

“outrages ”

Written on: 03/12/2014 by IG123 (1 review written)

I moved flat 10 months into my insurance year. They didn't agree to make the change as it was close to renewal and because they said "they don't cover the new area as it is on a decline list. (Which there is simply no reason for, it's a new built in a safe new neighbourhood with an underground gated parking). Therefore they said that I need to cancel the policy and that I can not get my no claim bonus because I am cancelling my policy (?!?) . They explained that this is the policy of Zenith… Read Full Review

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★★★★★

“My Online Experience”

Written on: 19/11/2014 by TheSnake (1 review written)

Asda were the cheapest quote by far and I had an accident recently. I managed to creat many quotes to get the right one for me. Really easy and really quick. No messing about. I haven't spoken to anyone yet but if the online experience is anything to go by I should have good service… Read Full Review

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★☆☆☆☆

“the worst ever stay well clear”

Written on: 18/11/2014 by davemc01227 (1 review written)

Having spent 8 years as an ASDA shop manager i was shocked at the worst customer service i have ever seen in my 30 years as a retail manager. When my car was hit by the bin men and was beyond repair i was shore that i would have no problems with my ASDA insurance. From the time i informed them of the claim i heard nothing' When you do send an email they send you and automated answer back or the one email they did send me told me that i needed to contact Bright light insurance who when contacted… Read Full Review

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★☆☆☆☆

“Bodyswerve ! ”

Written on: 15/11/2014 by McCaffrey5 (1 review written)

As a web based company, I found my car insurance cancelled retrospectively - ie I received notification that ASDA had cancelled the car insurance and notified me 7 days after the event, stating that they had not received copies of documents. I had not received their request. I was assured that the refund would be issued less an admin fee on return of the certificate. The certificate was returned . I called a couple of weeks later - they stated that the certificate hadn't been received but… Read Full Review

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★☆☆☆☆

“Don't even gothere”

Written on: 11/11/2014 by AniyahSutton (1 review written)

Must be the worst insurance company in the uk , uncontactable , rude ,I will never use them again reading all the other reviews we all have the same problems , can't get a refund , can't get your proof of no claims . Everyone should give them a miss including there shops… Read Full Review

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★★★★★

“Excellent Access Facility”

Written on: 07/11/2014 by Trevin329 (1 review written)

I have a fantastic offer with Asda insurance, Asda is now becoming very popular online now and people chose to insure more with Asda because of its contance great offer to customers online. (Am one of the beneficiary and am proud to be a cutomer with Asda insurance)… Read Full Review

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★★★★★

“Simplicity at best”

Written on: 20/10/2014 by ramzan9471 (1 review written)

Great site, easy to navigate. No lengthy pages consuming your time. Just straight to the quote and easy to adjust… Read Full Review

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★★★★★

“asda be done”

Written on: 16/10/2014

what can I say except a massive welldone excellent customer service and also 250 pound cheaper than all its rivals thankyou again… Read Full Review

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★☆☆☆☆

“never again !!”

Written on: 16/10/2014 by Allen138 (1 review written)

I had a policy with asda last year and all was fine .. until I had to speak to customer services, each one had a completely different answer to a very minor problem and each one was ruder than the one before. I work with customers every day so I'm quite good at biting my toungue and remaining polite even when being spoken to rudely but I was completely gobsmacked when I put the phone down to how I had just been treated. Absolutely appauling worst customer service I have ever ever had the… Read Full Review

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★★★★★

“Excellent”

Written on: 12/10/2014 by janjones321 (1 review written)

I had been searching for a couple of weeks looking for car insurance and I was put onto this website. Asda insurance was so easy quick and convenient to use and best of all the cheapest. I would highly recommend ASDA. GREAT all round. Definitely recommending to my friends and family… Read Full Review

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★☆☆☆☆

“Cheap but appalling customer service”

Written on: 05/10/2014 by jay724 (3 reviews written)

Cheap van insurance ok until you have a problem and need to talk to their customer service. This company has cost me pounds in time and call charges/ on hold for 30 mins or more at a time. Broken promises to email or call back eliciting more calls and time spent on hold!! I have, as a result, not renewed my policy with them and would certainly not recomend anyone else be taken in by their cheap quote!… Read Full Review

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★★★★★

“Asda car insurance”

Written on: 03/10/2014 by cyGarza92 (1 review written)

Good price and really easy to setup online. I got my documents immediately via email… Read Full Review

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★★★★☆

“cheapest rates”

Written on: 02/10/2014 by Thorpe251 (1 review written)

very happy with the rate i got will recommened to my freinds and family they were the cheapest in the market… Read Full Review

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★★★★★

“Quick and Easy Insurance”

Written on: 01/10/2014 by Rtonyleigh (1 review written)

It was easy to take out Asda car insurance, a few clicks and it was done and you can get your documents straight away if you need them. The price was pretty good too… Read Full Review

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★★★★☆

“car insurance”

Written on: 01/10/2014 by jimmybro (1 review written)

Not the cheapest car insurance but has everything I need, comprehensive cover, windscreen, legal, breakdown cost more for breakdown cover than i was charged for whole insurance premium. Service is fast and friendly with the review option, however the day i am writing this the asda system is down and i cannot upload my proof of ncb. Overall very pleased with the experience, Just hope customer service stays as helpfull… Read Full Review

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★★★★★

“FANTASTIC PRICE, FANTASTIC SERVICE”

Written on: 30/09/2014 by jendun (1 review written)

VERY GOOD SERVICE, EASY SITE TO NAVIGATE. LOW PRICE COMPARED TO OTHERS, FOR EXACTLY THE SAME FULLY COMP COVER. I WOULD RECOMMEND YOUR INSURUNCE TO ANYONE, THANK YOU… Read Full Review

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★☆☆☆☆

“They used my money for over a month”

Written on: 30/09/2014 by EliezerGallagher112 (1 review written)

They took my money in a second, when I exercised my right to cancel, they just did not want to pay up, took over a month, many phone calls and e - mails, I even e mailed their CEO and did not get the courtesy of a reply, when I eventually got a refund it was £1.00 short. I will never use an ASDA financial service again… Read Full Review

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