Bolt Blue www.boltblue.com Reviews
Latest Reviews
★☆☆☆☆
“My sister signed up to this site thinking she would...”
Written on: 06/03/2011
My sister signed up to this site thinking she would get free ringtones. Her credit throughout the coming months evaporated within no time. We called up vodafone to find out how this was happening despite her hardly using the phone. They said they could not tell us how this happened but if we bought a 24 month contract we would pay no more than £15/month and the problem would be solved.
Our first bill amounted to £293 after many calls to Vodafone we discovered this bill was entirely due to...
(read more)
★★★★☆
“BOLTBLUE hmmmmmmmmmm I wouldnt touch them with a...”
Written on: 06/05/2010
BOLTBLUE hmmmmmmmmmm I wouldnt touch them with a badge pole. They have a very deceptive way of taking people's money without them knowing. REFUND is not in their VOCABULARY either.
they stiched me for a £15.00. chased them for months on end for refund with no joy.
people please be extra vigilant because there are similar web sites around.
(read more)
☆☆☆☆☆
“Boltblue.com just take ower money but give nothing...”
Written on: 18/03/2009 by you have changed it
Boltblue.com just take ower money but give nothing back. you take money from anyone how comes on your site by taxting tham than say you will give them an account but not allowing to go on to it (read more)
☆☆☆☆☆
“I've spent the last 2 months e-mailing Boltblue to try...”
Written on: 26/02/2009
I've spent the last 2 months e-mailing Boltblue to try and get a refund...I (stupidly) entered my mobile number into the opening page as I simply wanted to have a look at the web site. Subsequently received text message after text message - leading to £18 being taken from my mobile phone bill. I text STOP the following day and contacted Boltblue to explain the situation and ask if they'd be so kind as to give a refund given that I hadn't received any service or product and only 'subscribed'... (read more)
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“I searched for 'free download' for a family member,...”
Written on: 13/01/2009
I searched for 'free download' for a family member, and the website advertised free 1st download if mobile number entered. I did this, and within 30 seconds received message after message deducting money from the phone. £9 in total, and will continue to do so until you text STOP to that number. totally not happy. They haven't responded to my complaints or requests for a refund & just keep quoting their T&C's which were on the page. Bad company. Bad Service. (read more)
☆☆☆☆☆
“Joined them to downloads songs for my phone it took...”
Written on: 01/01/2009
Joined them to downloads songs for my phone it took all my money out of my phone and i still have not received my song, every time i text them they say we do not understand your request, but they understand it ok when they taking your money, i would not recommend them to anyone! (read more)
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“My daughter entered her number into the site which...”
Written on: 21/10/2008
My daughter entered her number into the site which doesn't warn you that this amounts to signing up. Since then she has received numerous unsolicited texts, adding £15 to her bill in September and £30 in October. She is 14 and had no idea what she was signing up to - why would she? I am not happy with this, therefore do not recommend boltblue.com. (read more)
★★★★☆
“i like that you can send stuff to your mates and not...”
Written on: 15/08/2008
i like that you can send stuff to your mates and not just yourself, it's modern way of sending someone a birthday card (you don't even have to bother to write it). I'm definitely gonna use boltblue again and would recommend it. One of my mates uses them for emails for his business and says it's great. (read more)
☆☆☆☆☆
“It seemed to take lots of my credit away when I had...”
Written on: 14/06/2008
It seemed to take lots of my credit away when I had just bought my new phone so now if I put £10 on it within 2 days without me using it I am left with 18p it seems... its stupid and I searched for free ringtones it never said anything about it being £4.50 a week as far as I am aware?! (read more)
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“Like others, I Googled for a free ringtone, and upon...”
Written on: 03/06/2008
Like others, I Googled for a free ringtone, and upon entering my number was charged £15 to my account as a PAYG balance to use. They did text me a number: 08700209312 which is their help line. The operator answered the call quickly, was very courteous, but I did not yet received a refund. (read more)
See next 10 reviews
Showing 1 - 10 of 28 Reviews
☆☆☆☆☆
“Just googled for ring tone and entered my mobile no....”
Written on: 20/05/2008 by mcc64 (1 review written)
Just googled for ring tone and entered my mobile no. in Bluebolt - before I knew it they sent me about 8 texts telling me I had an account with them - I only wanted to look at some ringtones! I finally text to stop to them but on my next phone bill they had taken £15.00 from my account as far as I am concerned. Tried emailing them but have had no response so far. Therefore I do not recommend Bolt Blue. (read more)
☆☆☆☆☆
“Too many too list. Not worth the money for me, £63...”
Written on: 01/04/2008 by jkmeaney
Too many too list. Not worth the money for me, £63 for text messages that I was deleting not realising they were costing as far as I am concerned. Cant get refund & they should not be allowed to operate like this in my opinion. Therefore I do not recommend boltblue.com (read more)
★★★★★
“Went to look for free ringtones on Google and there...”
Written on: 27/03/2008
Went to look for free ringtones on Google and there was Boltblue so I got to their site and ok, the ringtone was free but only if you pay £15 but the £15 you pay for gives you so much to use. You can send texts from your computer to other mobiles and it works out a lot cheaper. Got my first ringtone for free and received it within seconds. I was even able to use my balance of £15 to send stuff to friends.
Just think it's great that you can send texts to other mobiles and even abroad plus...
(read more)
☆☆☆☆☆
“Promotional website (you are taken to when googling...”
Written on: 15/03/2008 by irishman
Promotional website (you are taken to when googling for free ringtones) is legal but not in the spirit of the law. It is awful and will cost you £15. Does not say on this page ringtones are not by original artist - by the time you find out it is too late! (read more)
★★★☆☆
“Could anybody comment me if they have had the same...”
Written on: 27/02/2008
Could anybody comment me if they have had the same problem I had 1 ringtone off this company and then was bombarded with text messaging from them costing £1.50 a time even after I asked them to stop, i have phoned them and been told to email there refunds team but cannot seem to get to them, words of wisdom do not recommend Bolt Blue. (read more)
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“This website is not recommend by me. I had £25 in my...”
Written on: 27/01/2008 by ridanaqvi
This website is not recommend by me. I had £25 in my phone and after I subscribed on boltblue I had only 20p. And I couldn't even download anything because the WAP on my phone does not work for some reason and I didn't even get my money back. (read more)
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“It takes all your money when I thought it was `free`,...”
Written on: 26/01/2008 by calumlemin123
It takes all your money when I thought it was `free`, I have a new phone and it has not stopped sending me messages which as far as I am aware I am paying for. I do not recommend Bolt Blue to anyone! (read more)
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“I used Bolt Blue not too long ago and all I did was...”
Written on: 20/01/2008
I used Bolt Blue not too long ago and all I did was download what I thought was a free "Spider Pig" Ringtone. I recieved a text to download it onto my phone, did so, then recieved 8 texts saying Media Message you nee to top up to recieve, I has 2 pound on my mobile, however I eventually did top up with £10 and it immediatly all went of the phone. Therefore due to my experiences I do not recommend Bol Blue. (read more)
★☆☆☆☆
“I do not recommend Bolt Blue because I put £10.00...”
Written on: 12/01/2008
I do not recommend Bolt Blue because I put £10.00 pounds on my phone the other day and it just went, but I cant think of any other reason apart from I subsribed to the website boltblue.com the other day. (read more)
☆☆☆☆☆
“So very disappointed first of all i did was enter my...”
Written on: 09/01/2008
So very disappointed first of all i did was enter my mobile phone number straight away you take £4.50 then start your sale scam i was sent a ringtone by text also online and could not download any , serious scam I would say. I also text stop with no avail. (read more)
See next 10 reviews
Showing 11 - 20 of 28 Reviews
☆☆☆☆☆
“I had received a 'promotional' text message upon...”
Written on: 12/11/2007 by Karen Haffey
I had received a 'promotional' text message upon receipt of a new phone and thought it was part of the initial set up of the phone until I got my bill!! I eventually found out I had to reply STOP and still received a further 2 messages!! I explained to them that I've never used their website and wanted a refund as it was an honest mistake .They refuse to budge and offered no goodwill gesture whatsoever - they are simply not interested. I have just sent them another email to tell them that... (read more)
☆☆☆☆☆
“Please do NOT use this company unless you want all...”
Written on: 28/07/2007 by Laylo (2 reviews written)
Please do NOT use this company unless you want all your phone credit depleted within minutes. (read more)
☆☆☆☆☆
“I can't cancel my membership with Bolt Blue and I want...”
Written on: 30/03/2007 by sad caus it takes my credit
I can't cancel my membership with Bolt Blue and I want to because it leaves me with no money. (read more)
☆☆☆☆☆
“I don't want Bolt Blue any more so I can have all my...”
Written on: 22/03/2007 by mcneilldaryl
I don't want Bolt Blue any more so I can have all my top-up money cause it takes it all off of me when I get it (read more)
☆☆☆☆☆
“I tried to use all of their features to send cards and...”
Written on: 22/03/2007 by Australis (1 review written)
I tried to use all of their features to send cards and SMS overseas to USA & Ireland (their site says you can). I couldn't even send one to Australia! They take your money and then make you spend it .. without delivering. If you try to call the call centre you won't ever get to have a call returned or speak to a supervisor. They'll even try to tell you they don't know the name of the supervisor.
This company is bad. Email every teenager you know and make sure they never get sucked in by them.
(read more)
☆☆☆☆☆
“Bolt Blue took $30 credit out of my daughters mobile...”
Written on: 01/07/2006 by s clout
Bolt Blue took $30 credit out of my daughters mobile phone account on the 26th June, for a subscription she has not subscribed to. I have cancelled the subscription, but they still send her SMS messages, which cost her. I want it to stop, as this was done without consent from her. She is 11 years old, and she has also not had parents permission at any stage. I will chase Bolt Blue until they deposit the credit straight back onto her mobile account, and I won't accept a cheque. (read more)
★★☆☆☆
“My Bolt Clue account Had £6 in it. I purchased 2...”
Written on: 23/04/2006 by bisbri (1 review written)
My Bolt Clue account Had £6 in it. I purchased 2 ringtones at £1.50 each, totalling £4.50. On my mobile phone I had £21.07 when I started. Now I only have £10.07, making it a total of £14.50 for 3 ringtone!
I will not be using Bolt Blue again!
(read more)
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“My mobile phone has had its credit reduced several...”
Written on: 03/01/2006 by unhapy
My mobile phone has had its credit reduced several times in Bolt Blues name. I have received no service for this reduction in my credit, and I have tried to cancel it, but have not been able to. I would like to know why they are charging me for something I am not receiving? (read more)
Mufty's Response to 223372_unhapy's Review
Written on: 13/02/2006
Yes, I would like to know why bolt blue cheekily send me messages that I have to pay for - plus they are expensive - unhappy!
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234791_Rhudson's Response to 223372_unhapy's Review
Written on: 20/03/2006
My daughter has also had this problem and we are down about $60.00. I have also had trouble cancelling but it keeps coming back. I am now going to contact Consumer Affairs to see if I can get some action.
Reply to this comment
239355_Eddieroq's Response to 223372_unhapy's Review
Written on: 19/04/2006
I've had the same problem. I entered my number onto the website to receive one free download as advertised, and suddenly credit disappeared from my phone, without notification. When i tried to download from the site i was informed that my phone was incompatible. Basically, credit was deducted without any service being provided to me. I rang their premium number and got through to a recording which gave me an e-mail address. I still haven't received a response. I'll be contacting consumer affairs on this matter.
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360558_Nina Stanley's Response to 249433_s clout's Review
Written on: 19/04/2008
Well I don't understand this at all... they keep sending me SMS saying get a free downloads but there is nothing I get.. they just take my credit away from my mobile phone as far as I am aware...