SnapFish Reviews - www.snapfish.co.uk

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SnapFish - www.snapfish.co.uk
SnapFish - www.snapfish.co.uk
SnapFish - www.snapfish.co.uk
SnapFish - www.snapfish.co.uk

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Latest Reviews

★★★★★

“Acrylic Photo Prints”

Written on: 22/05/2015 by Whatmummythinks (1 review written)

An absolutely amazing product that is fantastic value for money. It looks amazing and was so quick and easy to do. The product looks a lot more expensive than it is and makes a great gift too. I would certainly buy one again. The bigger the better in my opinion. The colour and clarity of the image are brilliant. It's sturdy but not too heavy and included is the wall-hanging mount that you need which is worth £4.99 but you get it free with the product! Happy days… Read Full Review

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★★★★★

“Personalised Placemats ”

Written on: 21/05/2015 by MumsnetKent (1 review written)

Very impressed with the placemats we made with Snapfish. We were invited to try out their personalised gifts and chose placemats as I hadn't seen these available elsewhere. Instead of standard photos, I used photos of my son's drawings - worked a treat! Photos were easy to upload and it was a nice smooth process to create the placemats. They arrived in under a week and look great. The artwork is really clear and the placemats are a good size and look like they'll last. Price is… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS COMPANY”

Written on: 19/05/2015 by KarenDawkins (0 reviews written)

I am so annoyed by the poor delivery times from this company. If you look at their web-page they suggest 4-10 working days. I ordered a photo book for a special Aunt and they sent an email on 8th May saying it had been dispatched and should arrive between 11th and 13th May. Still no delivery. I have telephoned them and they were obviously reciting from a crib sheet. They sent me an e-mail saying to keep looking out for the post and it should be with me by the end of the week (15th May) The… Read Full Review

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★★★★★

“Beautiful Photo Books & Quick Delivery”

Written on: 15/05/2015 by Mauricioh419 (1 review written)

I'm a regular Snapfish customer. I often use the service to buy presents for my friends and family - usually Christmas, birthdays and anniversaries. It takes some time to figure our how everything works but once you upload your photos, you're ready to go. Creating a book is just pleasure for anyone who likes getting into details, looking for the perfect photo layout, the best background, the best font, some digital embellishments, etc. You can literary personalise very aspect of the book. Just… Read Full Review

Karendawkins's Comment

Written on: 19/05/2015

You were lucky. I ordered mine on 6th May as a present and am still waiting

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★☆☆☆☆

“No order recieved”

Written on: 10/04/2015 by August149 (1 review written)

Ordered free gift photographs. Postage came of my Amex card and guess...... No photographs. Contact help center who said no orders in my history. Contacted them again and they said yes we got order will be delivered in 4days. My original order recieved by them 26 mar 2015 still no photographs and now contact centre saying we didn't recieve them!!!! Oh my god how difficult is it to send ordered out. Save yourself hassle never use snafus have!!!!… Read Full Review

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★☆☆☆☆

“NOT RECOMMENDED”

Written on: 15/02/2015 by 233McWilliams (1 review written)

Be careful when using the snapfish App.... for the second time (should of learnt the first time) I placed the order, they took the money from my bank account then the order went missing and wasn't showing on my account details. I contacted snapfish via live chat who said there was no order the first time, so I then re-ordered but then received two sets of photo's and paid twice...... NOT HAPPY… Read Full Review

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★☆☆☆☆

“redeem wowcher”

Written on: 04/02/2015 by DravenO'Keefe28 (1 review written)

Tried to redeem a wowcher several times with no luck no tears only cost a pound never again… Read Full Review

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★☆☆☆☆

“awful service ”

Written on: 04/09/2014

I ordered photos as part of a present well in advance. They didn't arrive. After 3 calls to the company am promised a refund and my prints but after a 4th call I received an email explaining that I could cancel or have my prints in 4 to 10 days and no refund - boots what are you doing this tin pot organisation is dragging your brand down… Read Full Review

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★☆☆☆☆

“Very bad”

Written on: 10/08/2014

I fixed all the pictures to ensure nothing was cropped off them yet when I received the pictures half of them were cropped!! And the first set i uploaded to the album to be ordered haven't saved and therefore haven't been printed?? And the pictures were poor quality as well!! Never again!… Read Full Review

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★☆☆☆☆

“Poor service”

Written on: 09/07/2014 by j007 (1 review written)

Had an offer for prints/Album/book. Spoke to online chat told takes same time for prints or an album. (order for both). This is not the case Album/books take longer. Phoned Snapfish 3 times cut off first two? Asked if I could pay to upgrade to express because no one can tell me of dispatch of Album/Book. Told no different company? asked to speak to someone who could answer when order would be ready? Could not?? The advice from Snapfish I can cancel order??… Read Full Review

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★☆☆☆☆

“Poor quality”

Written on: 02/06/2014 by azer147 (3 reviews written)

Order a small book of my son's wedding photographs. Book came and was of appalling quality at the centre part of each of the double page. I complained by email and the email I received back was clearly not from someone in this country - I was absolutely amazed that an email of such poor grammar and spelling mistakes had been sent. I was offered another free of charge but when the second came the quality was very grainy and dark. DO NOT WASTE YOUR MONEY, go elsewhere. I went to another… Read Full Review

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★☆☆☆☆

“AWFUL QUALITY AND EXPERIENCE, DO NOT USE THEM”

Written on: 30/04/2014 by rosi-biel (5 reviews written)

I have ordered 47 great quality pics and received them after 1 week, the pics were THE WORST QUALITY PICS I HAVE EVER SEEN. DO NOT BE FOOLED AND DO NOT WASTE YOUR TIME AND MONEY ON THE SNAPFISH BETTER DO IT IN STORE. SNAPFISH IS ALSO BASED IN INDIA SO GOOD LUCK OF GETTING HOLD OF THEM TOO!! THEIR OPENING HOURS ARE 9AM TO 4PM HOWEVER TRIED CALLING THEM ALL DAY AND THEY ARE APARENTLY CLOSED TO DUE ELECTIONS... WHAT THE HELL?!!! WASTE OF TIME AND MONEY!!! BOOTS SHOULD NOT USE THIS THIRD PARTY… Read Full Review

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★☆☆☆☆

“Awful experience of Snapfish and Boots Photo - Photobooks”

Written on: 16/02/2014

I've used Snapfish via BootsPhoto a few times for previous photobooks and had a good experience. This time, for 3 identical Photobooks, the cropping was awful, called them, they re-printed, this time the cropping was correct but the colour quality poor and blurry with a fine black ink spray across the pages. I was getting nowhere with Snapfish Customer Services in India with their extremely patronising standard responses, so i contacted Boots Customer Services. To cut a 4 month saga short… Read Full Review

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★☆☆☆☆

“Heads missing,bad customer service”

Written on: 03/02/2014

Awful site I ordered 5 photo books,all delivered heads chopped off and cropped,fobbed off by customer services (try this try that) treating it like my fault. No it's all snapfishes fault really crummy prints also had rough edges.after an hour on web chat waiting for response got a refund.1thing is for certain will never use them again.AVOID… Read Full Review

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★☆☆☆☆

“I will never use Snapfish again”

Written on: 02/02/2014 by KathrynW21 (1 review written)

I had used Snapfish for years for lots of different services - calendars, prints, photobooks and had been happy with the service. That was until I acutaly had to contact their Customer Services with a problem. I had ordered 6 x 4 prints to go in a 24 apeture frame for the wall. I started sticking them to the matt board and realised that i had space around the edges. I thought that the frames had been cut larger than 6 x 4 but when I measured them they were just a bit smaller than 6 x 4. When I… Read Full Review

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★★☆☆☆

“Poor customer service”

Written on: 31/12/2013

Received a canvas a few days before Christmas which was damaged. The picture position had also been changed and was not central. I asked for a refund but Snapfish insisted in reprinting it despite the fact the positioning was wrong. The customer service team did not read my emails properly when I complained. I knew that the canvas wouldn't arrive for Christmas but they ignored me. In the end I had to buy my sister a cheap cookbook. I then wrote a review of the canvas on their site, saying that… Read Full Review

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★★★★★

“Fantastic Photo Mugs”

Written on: 08/12/2013 by SarrahPrestige (2 reviews written)

My friend got me collage mug with photos from my salsa competitions. The colours were really nice and bright. And it was yellow from the inside. My kids liked it so much that I had to buy them photo mugs, too. Plus, they were on offer and I got two mugs at the price of one. I would definitely use them again and order other products… Read Full Review

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★☆☆☆☆

“Absolutely Awful”

Written on: 29/11/2013

Boots use this company to print their orders. I wish I had never bothered. Creating the card on the website wasn't too bad but the problem came when they were delivered. I was tracking it online and was told I could now collect it in-store. The store address given was incorrect. So I found the local store who didn't have it. They called around for me and decided that the order was lost. They contacted Snapfish for me and Snapfish emailed me to ask where I would like it delivered to. I gave… Read Full Review

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★☆☆☆☆

“The worst "service" I have ever received”

Written on: 27/11/2013 by Alfenbear (1 review written)

I have been trying now for five days to pay for a photo-book on the Snapfish website but whatever I do (and I've tried EVERYTHING) I get a message about incomplete information. They don't have any means of contacting them except through their "live chat" thing which takes forever and judging by the names and poor English is based in India. No-one could help me and they have stopped replying to my emails. As I no longer have these photos on my laptop I just want them back, even if they… Read Full Review

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★☆☆☆☆

“Very disappointed”

Written on: 24/10/2013

Ordered a wedding album from Snapfish and using for the first time found it very confusing. Took nearly a week and a lot of headaches before got it looking presentable. Ordered extra prints did not request 6 x 4 as we knew the photos had been edited by us so chose as they would be straight from the camera. They arrived before the album and we were extremely upset to find the colouring wrong and heads were cut off most of the group pictures. They did not resemble the photos we took, in fact it… Read Full Review

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