Truprint Reviews - www.truprint.co.uk

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Latest Reviews

“Professional advice would have been helpful”

Written on: 31/07/2015 by VickiOB (1 review written)

I am a long standing customer of truprint and have always been very satisfied with the service . However , I recently ordered some prints from some digital images we had taken by a professional photographer. They were intended to frame for some birthday gifts for our family. Imagine my disappointment when I received them to find that one of the family was not on the images. I am sure any professional could have told me this as no doubt it was linked to how the shot was taken but I am not a… Read Full Review

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“A very good service!”

Written on: 31/07/2015 by CassandraRobles375 (1 review written)

I've been using Truprint for a while now and rely heavily on them to log my photos - as I have loads. A friend recommended them to me and I'm very pleased she did. Ordering is easy. Not sure I'd use the phone app as I'm not totally comfortable with it. I always like to review my pictures and make sure that I haven't made the error. My prints come off very well and the speed and delivery of service is excellent. Will always use Truprint… Read Full Review

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“Always had good pictures with Truprint”

Written on: 30/07/2015

I have been ordering from Truprint for years and have always been satisfied. it is really easy to upload my photos and to select and save them in my albums. then I can decide which ones to print off. I have also had a few larger prints and poster prints, which have always been of good quality. the service is very good - the prints are usually quick to arrive. if I had to say one downside it would be that I wanted a particular size of photo to fit a frame I had and this was not offered as… Read Full Review

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“Trueprint - blurred prints”

Written on: 30/07/2015 by JaydaO'Connor1946 (1 review written)

my prints were blurred and really a waste of money. They were taken on my phone but looked fine on upload. As they were such poor quality when printed and Trueprint were not able to provide a good print then I would have expected an email advising of poor print quality and option not to buy / get a refund… Read Full Review

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“Cut heads off!”

Written on: 29/07/2015 by creader (1 review written)

Really disappointed with my recent photos. I used the app and uploaded from my phone. At no stage was I asked to review pictures to ensure whole picture would be printed. Therefore many of my photos were trimmed and can't be used. I had to go out and get some reprinted at an expensive cost as I was using these for a frame as a present. Won't be using again… Read Full Review

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“Did well at 2nd attemp”

Written on: 27/07/2015 by Kev335 (1 review written)

Very dissapointed with first attempt at 100 prints. Automatic cropping fpr 6x4 prints was awful. When I complainedI was told I should have used the crop tool to edit each photo, I've never had to do this before. On second call I had a very helpful girl who offered to redo all the photos for free but I still had to edit each photo before submitting the order. The final prints were excellent. Overal I was satisfied with the service but, I don't think I am alone I thinking that my photos taken… Read Full Review

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“Amazingly swift completion of order”

Written on: 27/07/2015 by picturehappy (1 review written)

After several photo print orders from Truprint, I have ordered lots of other different things. Photobooks always go down well and also picture mugs etc. I appreciate the staff there as they are helpful when I have a need for assistance. Once I place my order for prints, the delivery is here within a few days. There are often good pricing deals which I try to utilise… Read Full Review

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“Terrible Service never use!!!!!”

Written on: 27/07/2015 by Andy555 (1 review written)

Ordered Christening invitations and they arrived without date and time on!!! Had to beg for a refund but they still would not refund!! Out of pocket and customer services are appalling ! The Manger was extremely rude. Truprint are out to make a quick buck. Ordered other invites through Vistaprint and the quality was so much better and much more professional with lovely high quality envelopes. Truprint's envelopes were wafer thin and looked like they came from pound shop. AVOID USING !… Read Full Review

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“Value for money!!!”

Written on: 27/07/2015 by ssBauer128 (1 review written)

I purchased a voucher from Amazon local deals for 500 prints for £10 and as I was a new member I also had 50 free prints on top of that. So 550 photos for £10 I can't complain!!! It was a shame that the photos for the size we needed (6x4) had to be cropped but I think we were lucky in the fact that no important bits were cropped off… Read Full Review

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“Producing my first Photo book ”

Written on: 26/07/2015 by Fiona2905 (1 review written)

I produced my first Photo book with Truprint and while I have nothing to compare it with, it wasn't the most efficient or intuitive experience it could have been. What would have been helpful would have been fully customisable elements to build your own template. I didn't realise until half way through the book that I could play around with the templates to create pages that looked the way I wanted. I also didn't get a good reflection of how the text would look on the page so the text in my… Read Full Review

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“my first order with Truprint”

Written on: 26/07/2015 by sqBlackwell193 (1 review written)

I was pleased by the efficient service and the quality of the 6x4 prints was OK ----- but I suppose that it would have been better if I had worked on one or two that were rather dull, dark. I will try you again soon and this time mix up the type of pictures and see if the colour balance is good. Thank you ---- all the first batch of the weddings are now up on the notice board in the church porch ---- how about I charge you and display an advertising slogan for TRUPRINT FOR A HAPPY… Read Full Review

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“An excellent service!”

Written on: 26/07/2015 by PennieF (1 review written)

I have been using Truprint for many many years and I am always pleased with their service. It's so easy and fast to upload photos from my phone and they are then stored safely in separately named albums. I tend to order using one of the many offers although their prices are very good generally. I recently ordered 2 mini photo books as gifts and did wonder about the quality of photo as they would be so small. However the quality was brilliant and the book was nicely presented - my friends were… Read Full Review

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“Great prints”

Written on: 25/07/2015

Ordered prints, all great standard and as expected. Delivery was very fast, too, and a great price… Read Full Review

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“Head Chopped off - Other Image was cropped”

Written on: 24/07/2015 by mgSchaefer295 (1 review written)

Had a few prints done to give to family members. Half of the prints were ok but the other half had been cropped (you could not see the surroundings on a group picture and on another print my partners head had been chopped off) but it must have been decided that I was better looking as I was still in shot… Read Full Review

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“Excellent products and services ”

Written on: 24/07/2015

I always use truprint purely because I can upload my photos quickly through their app. The offers are brilliant and prices are genuinely very good without 'offers' however please keep them coming!! Quick turn around usually received within the same week… Read Full Review

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“Totally reliable service”

Written on: 24/07/2015 by Bennettnq243 (1 review written)

I required a set of photos for marketing purposes. They arrived promptly. The quality was very good but the edges were rough. I spoke with customer services and they sent a new perfect set straight away. No ifs or but. Highly appreciated and recommended… Read Full Review

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“Best quality around”

Written on: 24/07/2015 by AidanKeene (1 review written)

Always used Truprint. Thought I'd try another company as it was a few pennies cheaper, well what a mistake, the quality was nowhere near as good as Truprint. Put the same order through Truprint and the photos came back true to colour, crisp and we're deluded quite promptly… Read Full Review

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“Excellent service!”

Written on: 24/07/2015 by 444Young (1 review written)

Very good web-site. Easy to order photo's and photo gifts online. Fast delivery and reasonable prices. The only thing I wish, is that the postage prices for some items was less. … Read Full Review

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“Brilliant ”

Written on: 23/07/2015 by JordonTrevino (1 review written)

Over the years I have ordered prints, photo books, magic mugs, posters. Always excellent quality and fast delivery! Love it very happy every time will always order from here! Thank you for brilliant service!… Read Full Review

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“Prints and canvas photos”

Written on: 23/07/2015 by syJones401 (1 review written)

Prints are very good and canvas photos are good too. Good value and usually receive the prints next day. … Read Full Review

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