Truprint Reviews - www.truprint.co.uk

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Latest Reviews

“Wanted to try them out, won't be using them again”

Written on: 14/10/2014 by johnnysmith3000 (1 review written)

I have bought a voucher from a online coupon like website for a 98-page album at Truprint.co.uk, only to realize that it is not such a straight-forward process. I have called Truprint on 3 different occasions, however their solution hasn't worked. When I called for the 4th time, I was told that the voucher had expired. No amount of explaining that their solution had not worked the previous 3 times helped and I was told that I simply lost the value of my voucher. While the 20 GBP that I've… Read Full Review

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“Still waiting”

Written on: 25/08/2014 by dontbebullied (1 review written)

Still waiting to complete photobook. Instructions for increasing number of pages do not work. Rare day off to create this from a voucher bought. Can't do it and no support working so big fail. Don't you just hate it when things don't work as promised. Not the oh-so-simple procedure they state!… Read Full Review

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Kathleenphilomena's Response to dontbebullied's Review

Written on: 09/10/2014

I have had the same problem with creating an album for my son's 21st. The system would not accept it and I was told I had to add pages because I had paid for 98 pages. I couldn't get it to add extra pages. I then went on holiday and found that the system would not allow me to finish it off via my ipad. In the end I had to just abandon it.
So my advice is DO NOT use Truprint if you have a voucher and limited time.

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“Had some difficulty”

Written on: 12/07/2014 by arthurson (1 review written)

I had some difficulty with my photobook order when needing to add pages. The online help was extremely prompt and sorted the problem out very quickly. The finished article came yesterday and it is excellent, exactly what I wanted. So full marks to Truprint. Definitely use again and recommend… Read Full Review

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Dontbebullied's Response to arthurson's Review

Written on: 25/08/2014

I am having the same problem. Needed to get it done on Bank Holiday put won't increase pages from 20 to 98 as promised. Simply greyed out. Truprint are not working so on and on it goes. So can't create the product. Sick of the process already. Never again.

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“good service”

Written on: 21/06/2014 by Shayna471 (1 review written)

I have always been very happy with Truprint. The site is easy to use (unlike others I tried previously). The service is very fast and the photos are excellent quality. I am also informed which size of photos to order so that I do not waste money on an enlargement which will not turn out. The only fault is that even though I tick the box to avoid any cropping, it still occurs in some photos… Read Full Review

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“Photobook review”

Written on: 19/06/2014 by EverettFitch (1 review written)

Although there was an issue with initial order - writing had been cut off, due to an error with the "safe area" online - the issue was dealt with superbly & I was able to obtain a replacement book - with no issues - soon after. Excellent customer service & final product is superb… Read Full Review

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“Postage”

Written on: 18/06/2014 by Sanaib184 (1 review written)

I was very happy with the actual Thankyou cards but disappointed with how long they took to be delivered. When I have used other companies the goods are delivered the following day or at the latest the day after… Read Full Review

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“Great, fast service”

Written on: 18/06/2014 by Rawlesie (1 review written)

Website is very easy to use and I enjoyed designing my poster. Although I was disappointed I couldn't move photos on my poster, individually. Payment was easy and delivery in only a few days. Perfect. Definitely would recommend to family and friends, and 200 nectar points on your first order, what's not to like?!… Read Full Review

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“Photo album/book”

Written on: 11/06/2014 by Gregory266 (1 review written)

Excellent quality of photos. Cost and speed of delivery in my opinion is excellent - will continue to use Truprint and would recommend to anyone to give them a go… Read Full Review

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“Very prompt service”

Written on: 10/06/2014

I did the 1p prints deal so excellent value. I did have some family group shots where people have been cut off at the sides. When you order it recommends you get digital size to prevent cropping but they still came through cropped so don't quite understand why. Otherwise very pleased… Read Full Review

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“Photos through the penny per print offer”

Written on: 10/06/2014 by Beachgw493 (1 review written)

Thanks for offering such a good deal, I ordered 99 prints, they came promptly and good quality. The only thing I would say:- is some face shots had some heads chopped off, but in the picture sent to you all the head was there. Athough this was not in many photos… Read Full Review

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“New York 50th Birthday Photos”

Written on: 09/06/2014 by Frostea291 (1 review written)

Hi, i recently had a number of photos processed from my 50th Birthday in New York, i used 3 offers by Snapfish/Truprint. I didnt ask for any doubles of my photos at all, yet when my order came i had doubles of photos as the one order was for 200 photos another order for 100 photos and one for 75 photos at a penny each, it is very difficult to see which photos are missing, i wouldnt have minded if the double photos were an extra - instead of getting 200 pics i got 202 but it wasnt so i do not… Read Full Review

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“Not brilliant just OK”

Written on: 08/06/2014 by Idontusuallycomplain (1 review written)

If I print a one off photo at home the colours are very clear and quite vibrant the photos fro trump ring were dull and lacked vibrancy of colour. I used a 1p per print offer for 75 prints, perhaps costs are kept low by using poor quality printers for the offer prints. Everything else about the service is excellent, easy to download photos, good e-mail updates on progress of order and prompt delivery. It's just the photos are not very good. I have a good quality Nikon camera so I know it's not… Read Full Review

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“great special offers”

Written on: 08/06/2014 by heysupersue (1 review written)

Very happy with my photos and the special offer will be printing off more and I loved the collage print I chose too x… Read Full Review

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“excellent photo book”

Written on: 08/06/2014 by annmart (1 review written)

I ordered a photobook for my daughter it was very easy to navigate through to the completion of the book and so much choice of designs colours and layouts wonderful,and the delivery service was excellent. All I can say is brilliant service all round… Read Full Review

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“photos”

Written on: 08/06/2014 by tommychivers (1 review written)

i have to say your company is the best and the photos out of this world and quickness of delivery the best ive seen.i bought a lot from you because of that but it seems photos i was getting were not in the right manner even if im a middle age man.i would tell anyone to use your commpany as your the best there is and i miss dealing with you.thankyou for everything.tommy… Read Full Review

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“great photos”

Written on: 07/06/2014 by Figueroa206 (1 review written)

thanks for my photos which where great , fast service helpful web site… Read Full Review

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“Wedding photos”

Written on: 07/06/2014 by Bernard3 (1 review written)

We have entrusted truprint with our wedding pics and enlargements and we must say they are perfect! We used the 1p coupon and printed our entire range of professional and own pics with total ease and lovely quality We have ordered some reprints for family and friends and they are amazing. So much better than those rubbish liney photo booth ones in supermarkets. Thanks trueprint… Read Full Review

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“Excellent service as always”

Written on: 07/06/2014 by Splatteredchicken (1 review written)

Ordered a set of prints which were delivered very quickly as always. However some of the prints were crinkled along the edge. I rang and explained and a new set of prints were with me within a couple of days. Maddie at customer support was brilliant. She identified what had gone wrong and sorted it out straight away. I've been using Truprint for many years and have had quite a few of the products which have always been of excellent quality and this small blip will certainly not put me off… Read Full Review

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“Grandson”

Written on: 07/06/2014 by CherishCruz (1 review written)

I purchased a mini albubum of our latest grandson for her handbag to show to friends it was perfect for the job and the trueprint service was excellent as usual… Read Full Review

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“Photo Book and Prints”

Written on: 06/06/2014 by jackiehep (1 review written)

Received Photo Book very quickly and fantastic quality very pleased with it. But Im still waiting for the prints, I had been told sent 21May but no sign of any of them!! … Read Full Review

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