Post Office Car Insurance Reviews

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Post Office Car Insurance
Post Office Car Insurance

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Latest Reviews

★☆☆☆☆

“Rip Off. Vehicle Insurance”

Written on: 21/05/2015 by Martian1956 (1 review written)

After getting a quote for VAN INSURANCE at £141.00 fully comp as a special offer i decided to take them up on it. During the process of setting it up and proving my no claims discount someone hit my other vehicle in a car park. My car is insured through Tesco and they dealt with the claim as a No Fault Claim. When the Post Office saw this on the industry info site they decided that i was a risk and as my other vehicle had been in hit due to no fault of mine, they were going to increase my… Read Full Review

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★☆☆☆☆

“fraudulent renewal”

Written on: 21/05/2015

They automatically renewed a car policy by default, bumping up the premium by £30 for no reason, and taking premium from my credit card. Would not fully refund on protest, told that the car's road fund tax would be automatically cancelled when insurance ended, and that if the car was not immediately SORNED then there would be a £1000 automatic DVLA fine. So they have you by the short and curlies. Never again, nor their parent group BISL, which I think is behind a number of fronts like the… Read Full Review

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★☆☆☆☆

“early cancellation”

Written on: 19/05/2015 by 154Curtis (1 review written)

sent 1 letter req proof of ncb on 23.4,2014 recieved letter stating policy is cancelled and charged £55 with outstang £16 after reading reviews i'm not surprised VERY SHARP PRACTICE -AVOID THIS COMPANY AT ALL COSTS!!!! … Read Full Review

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★☆☆☆☆

“absolutely shocking wouldn't recommend to worst enemy”

Written on: 30/04/2015 by woman24 (1 review written)

Been insured for about four weeks Sick of getting letters saying they are canceling my insurance sent Doc's as soon as they wanted by email. They keep sending me letter's saying they are canceling my policy when I ring and ask why they say im getting another letter saying it isn't cancelled. Wouldn't trust them with my goldfish. Can't go with anyone else because of the cancelation fee, not insuring with these agai . Rubbish… Read Full Review

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★☆☆☆☆

“Steer clear!”

Written on: 01/04/2015 by Devenz474 (1 review written)

Awful customer service, additional charges everywhere. After a deer running out in front of my car I was advised by the member of staff that I should have prepared for the accident! Left four hours away from home at night after the accident and had to use my credit card to get 7 trains home with no support from the insurance company leaving my disabled partner at home alone with no support. Stay clear of this company!… Read Full Review

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★☆☆☆☆

“Gave me no option but to cancel but charged £55 fee!”

Written on: 30/03/2015 by Scottsa184 (1 review written)

I rang PO to change the address on my car insurance, they advised me that the underwriters on my current policy would not insure the address and I would need to take out a new policy. Quoted me £480 for a new policy, I said I wanted to shop around first if a new policy is the only option. They informed me that if i cancelled I would be charged £55 fee, they feel they have offered me a suitable alternative policy even though I managed to get a quote for new insurance for £330 so their quote… Read Full Review

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★☆☆☆☆

“VAN INSURANCE”

Written on: 23/03/2015 by Yaritzae491 (1 review written)

Dealing with post office for van insurance-never again! You may as well try to set up insurance with baboons, after all they will do a better job! Unless you want rubbish service/rubbish and misleading prices/ and trying to deal with people who can't do their jobs then its perfect for you.-NEVER WOULD I RECOMMEND THIS!!!… Read Full Review

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★☆☆☆☆

“RIP off.”

Written on: 17/02/2015 by cassden (1 review written)

This review is a bit late but l move house at the end off November to 3 streets away from my old address and they charged over £70. Absolutely disgusting! Another example of Rip off Britain .Only just found this site to write a review… Read Full Review

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★☆☆☆☆

“early cancelation”

Written on: 16/01/2015 by news2you (1 review written)

if you have to stop your insurance early for any reason they charge you £55, bloody disgusting… Read Full Review

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★★★★★

“A++ Customer Service”

Written on: 07/12/2014 by bogwoppit (5 reviews written)

I have found dealing with the Post Office for car insurance to be a breath of fresh air. The lady I spoke to was helpful, polite and made everything simple, from start to finish. The self service website is easy to navigate and I got an excellent price for a good policy. Would definitely recommend… Read Full Review

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★☆☆☆☆

“cancellation”

Written on: 03/12/2014 by Murray1947 (1 review written)

Terrible, my nephew requested that my credit card details be cancelled and then cancelled the auto renewal. Obtained an email saying thank you for renewing. The onus is on me to send the documents that they posted to me despite cancelling. Extremely disappointed!… Read Full Review

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★☆☆☆☆

“Total rip off !”

Written on: 14/11/2014 by Youhavelostmycustomnextyear (1 review written)

In spite of meeting all requirements for the payback offer, it was declined with no explanation. I will NOT be renewing next year!… Read Full Review

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★☆☆☆☆

“Very bed”

Written on: 13/11/2014 by Turner403 (1 review written)

The worst insurance I ever experience… Read Full Review

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★☆☆☆☆

“Cashback Site Purchase”

Written on: 03/11/2014 by tinhatnail (1 review written)

If you intend to buy car or in fact any insurance through the Post Office then think before you buy and read reviews, they declined cashback on my policy and refiused to give a reason, despite meeting all their terms they refused to give what they promised also if you cancel policy they win again. You have been warned this company has gone to the dogs… Read Full Review

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★☆☆☆☆

“Quick to disapoint”

Written on: 10/10/2014 by Bistro2008 (1 review written)

Only initial problem with this company was lack of contact details, everything done on line even more so than most others. Early into agreement I bought another car. I wanted to discuss how I stood having my old car still, although not using it unless necessary for test drives whilst up for sale. Also wanted to give my new car details. None of this could be done via on line.\ Called only telephone available 0 an 084 premium rated number. After much wish wash and time wasting I got through to… Read Full Review

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★☆☆☆☆

“Be Warned. Stay away”

Written on: 05/09/2014 by kriston (2 reviews written)

Absolutely brilliant at taking your money. Even fantastic at start of a non fault claim. After that its all down hill. Had to rebook car in for more repairs, as they hadn't been carried out properly, but PO wouldn't let us have a courtesy car this time, as they said that was down to the repairers because they are the ones at fault for not completing the repairs. Repairer offered us a citreon c1 in place of our grand Picasso (7 seater) We also had to insure it ourselves, which apparently… Read Full Review

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★☆☆☆☆

“Awful please avoid ”

Written on: 30/08/2014 by Wood65 (1 review written)

They are the worst company I have ever had insurance with , extremely unhelpful , don't keep you informed, please don't use them avoid at all costs, I would certainly not recommend them to anyone. They say 24 hour helpline for accidents that is not the case they left us sitting at the scene of the accident for 6 hours, they say you can get a courtesy car but when you need one they won't give you one, I currently have made a complaint and I am still waiting for a response… Read Full Review

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★☆☆☆☆

“Money grabber for no service in event of claim”

Written on: 14/08/2014 by 1960Meredith (1 review written)

Realistically post office car insurance was a let down at a point where after an accident in which I was not at fault, the other party accepted the fault and despite the fact that the other parties car insurance company provided me with courtesy car and repaired my vehicle where all the post office underwriter could do was reply to me repeatedly they could not receive my emails. I had legal cover and courtesy car cover and it was post offices responsibility to look after me and ensure that… Read Full Review

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★☆☆☆☆

“Avoid”

Written on: 11/07/2014 by McFadden236 (1 review written)

Had nothing but trouble following a non fault claim. Reported it to PO...no action. Rang up and they had not reported it on to the Insurance company Coral who turned out to be equally useless. Changed my car 6 months later, PO unable to quote due the claims still o/s on their system. I had to ring Coral for them to send on confirmation claims was closed and fully recovered and still PO wanted to charge me cancellation charges of £55! Argued the case and eventually they agreed to waive… Read Full Review

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★☆☆☆☆

“RIP OFF”

Written on: 04/06/2014 by LadyAl (1 review written)

My partner used this insurer for a year. When the contract is over he cancelled his debit order for this company as he did not want to take out any more contact from them. He expected them not to renew his contract anymore as what it said on their letter "If they dont get the money the insurance will stop". So we left it like that. But then post office is trying to charge him for £149.78 (they call it premium amount!!!) whats that for?? And the cancellation fee was £0. TOTAL RIP OFF… Read Full Review

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