Have a picture of VarTec Telecom?, please send it to us.
| Value for Money | 5.8/10  |
|---|---|
| Overall rating | 2.3/10 |
Full review by
Guest.
on 10th Jan 2008
User Rating : 0
Respect :
0
Good Points: None.
Bad Points: They say I owe them $15.34. I say that I've paid my bill in full every month so where does balance due come from? Customer service (ha ha) reps are unable to tell me. I requested that they send me a copy of the overdue bill. I didn't hear from them again til today when I received a letter telling me they were going to turn me over to collections.
General comments: I wish there was something less than zero that I could rate them. I say that I've paid my bill in full every month so where does balance due come from? Customer service (ha ha) reps are unable to tell me. I requested that they send me a copy of the overdue bill. I didn't hear from them again til today when I received a letter telling me they were going to turn me over to collections.
Guest.'s review and ratings | 147 words
Review by
gearlh
on 3rd Feb 2007
User Rating : 0
Respect :
0
I make my payments through a bill paying service at my bank. I have never had any problem with any company except Vartec. The do not accept electronic transactions so my bank has to send a paper document. Three times in the last year my payment has been mis-posted showing me past due. It has happened twice in the last three months. I have called numerous times and have given the full information which also showed the account number the payment was posted to but they would not attempt to ver ...
gearlh's full review | 395 words
Review by
MitchellBerger
on 8th Dec 2006
User Rating : 0
Respect :
0
Re-connection of my long distance service has not been made after 12 days. Virtual daily calls to the Vartec Telecom repair/accounting departments have no impact. Our bill is paid in full!
I will use another long distance, International call provider, but first I will contact their president.
MitchellBerger's full review | 53 words
Review by
maodhog
on 19th Apr 2005
User Rating : 9
Respect :
0
Vartec Telecom offer excellent value for money in providing a service at reasonable rates.
What impresses me most however is the courteousness and efficiency of Vartec's operators. I have worked in training people in Effective Speaking, and those I have dealt with on the telephone have been unfailingly friendly and helpful - no mean feat in today's world where brusqueness and even rudeness can be met with.
Well done.
maodhog's full review | 113 words
Would you like to see a review that's not being listed?
