Tiscali Reviews

Watch this item
0.9 stars
Average rating for this product is: 0.9 out of 5

From 0 ratings and 7 reviews

Thumb down 14% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


Average Ratings for Tiscali

  • Reception1.1 stars
  • Customer Service1 stars
  • Reliability1 stars
  • Extra Features1 stars
  • Value for Money1.2 stars
  • Overall rating0.9 stars

7 Reviews For Tiscali

  • Guest 27th Aug 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review



    Tiscali is the worst broadband band provider, along side Talk Talk. I changed from Talk Talk to Tiscali hoping for a better service as the prices were cheap. I spent so much time calling Technical Support that my phone bills were huge as these calls are expensive. The support was polite but mostly useless and time consuming. Now that Tiscali and Talk Talk have joined forces, God help their customers. THEY ARE CRAP, CRAP, CRAP. STAY AWAY.

  • mart23b 12th May 2009

    Reviewer rating: 0 stars


    On average, people found this review very helpful
    Report this review


    terrible terrible service- Tiscali gave wrong and conflicting advice on how to change phone number- spent hours trying to resolve problem- operators redirect to each other, giving out different phone numbers, waiting to be connected back and forth- can never call back a customer service operator to hold to account. Communiction with their service is like talking to a machine. There is no example in natural human or animal discourse where living organisms relate to each to each other in such a wa ...

  • stdrew65 Rank: Lance Corporal 18th Aug 2008

    Reviewer rating: 5 stars


    stdrew65's review has yet to be rated - Be the first!
    Report this review


    I took the plunge and switched to Tiscali for TV, Broadband and Calls after years with my previous supplier. It's saving me over £50 a month and to date, I'm completely satisfied. I've found the Customer Service Team charming and efficient over the phone and via e-mail. Before I made the switch my server would crash and freeze at least twice a day. Touch wood, I've had a continuous service from the word go.

  • Guest 2nd Mar 2008

    Reviewer rating: 0 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    If one ever gets through to tiscali, when you get through to customer service, it's generally either difficult to understand or the line is very bad. They even managed to spell my email address wrongly and said they would correct it, which they never did. Later on another person said it could not be changed and the only solution was to give me 2 email addresses and that I would still only pay for one. It would appear I'm paying for three! From mid-Dec to early Feb I rarely got through to the int ...

  • Guest 13th Dec 2007

    Reviewer rating: 0 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Recently went onto Tiscali's 8mb broadband package, from that point the incoming line stopped working, despite umpteen phone calls to anywhere in the world.
    I am still without incoming calls three weeks later.
    They told me a BT man was coming to check the line I had the afternoon off work, no one came.

  • crmarlow Rank: Corporal 30th Aug 2007

    Reviewer rating: 0 stars


    crmarlow's review has yet to be rated - Be the first!
    Report this review


    Whatever you do, don't switch your home phone line to Tiscali. They may lose you somewhere in the ether! Having been on broadband with them for many years and generally not had too many problems (apart from the great email debacle recently which made the national press) we were quick to snap up the cheap broadband, calls and line rental package they began recently. They seem to have got everything wrong from day one, having promised us a letter to warn us of our 'switch' date when we would be wi ...

  • pmjcg47 Rank: Sergeant 8th Aug 2005

    Reviewer rating: 0 stars


    pmjcg47's review has yet to be rated - Be the first!
    Report this review


    Tiscali charged for Broadband a month before it was able to be connected, due to line problems not their fault, but I haven't managed to get a refund.

    I signed up for their Free Weekend package, which is supposed to give evening calls at 5p for an hour, but my bills show varying charges for these.

    Substantial percentage of my bills so far has been long expensive calls to Tiscali, usually going over the same things again and again to many different agents, all assuring me the matter will be ...