| Quality of website | 3.9/10   |
|---|---|
| Value for Money | 1.8/10 |
| Overall rating | 0.4/10 |
Full review by
memoryorder
on 9th May 2008
User Rating : 1
Respect :
0
Good Points: Good website
Bad Points: Weeks waiting on answer, sending wrong memory, take more money from your creditcard then on the billing invoice (afterwards)
General comments: Order Ram memory for my Fijutsi-Siemens laptop its special memory but this store offer it for a good price so placed the order. After weeks still nothing received so start to complain, then we get the message sorry it was not in stock, within a few day's it wil be here and shipped. Later on we saw that they charged more money then the invoice? and a few day's later we received the memory totaly wrong not fit to big, complaining about this and then ok send it back and we will send the right one nice from Holland to the US, cost a lot of money...but OK. Finally after weeks stil nothing start to complain again finally last week very sorry not in stock!! Nice very nice after complaining by the day and go to the public with my story they cancel the order...and still I don't have the money back and returned the memory, cost also about $100.00 so end of the story: No memory, money gone and it cost me shipping costs to the US for return shipment.
memoryorder's review and ratings | 203 words
Review by
mdbooker
on 27th Jan 2007
User Rating : 0
Respect :
0
I received a confirmation on my internet order but they have never billed me? I emailed the company and no one has responded?
mdbooker's full review | 73 words
Review by
erdrocco
on 9th Nov 2006
User Rating : 0
Respect :
0
The memory that I purchased from them this past March, with a "Lifetime" warranty has failed. They don't return my emails or phone calls. I have sent over a dozen email and left 5 phone messages, bu so far I have heard nothing from the Computer Memory Store.
erdrocco's full review | 58 words
Review by
SStephen
on 2nd Nov 2006
User Rating : 0
Respect :
0
The Flash Memory Store is the same company as The Computer Memory Store (same physical address). I ordered first from Flash, and the invoice with shipping was $49.90 and they charged my credit card $52.40. I contacted my credit card company and removed the charge. Second attempt, same result. I ordered from The Computer Memory Store, total with shipping $49.90, amount seller charged to my credit card was $52.40. I called credit card company and squashed the charge. They did NOT answer the ...
SStephen's full review | 120 words
Review by
StevenHummel
on 3rd Oct 2006
User Rating : 0
Respect :
0
The memory I ordered from the Computer Memory Store didn't work when it arrived so I emailed for instructions on how to return the item. Upon receiving the instructions, I followed them exactly. I then waited 6 weeks for word of my refund but none came. I tried emailing, calling and filling out inquiries on their web site. After over two weeks, I finally received an email that they hadn't received my returned item. I emailed to complain and they emailed me back this message: "We do not have the ...
StevenHummel's full review | 137 words
Review by
JR03030
on 16th Sep 2006
User Rating : 0
Respect :
0
They advertised Infineon PC2700 SODIMM, invoiced Infineon PC2700 SODIMM but shipped another brand.
They charged for priority 2 - 4 day delivery, but shipped by First Class Mail, which they say "can take up to 10 days".
In almost daily emails for over a week, from me inquiring about these 2 points, Computer Memory Store did not respond once, and have to date not responded.
JR03030's full review | 62 words
Review by
lc
on 8th Dec 2005
User Rating : 0
Respect :
0
The Computer Memory Store receives a poor rating for several reasons.
1. The web site shopping cart for the item ordered said "Availability: Ready to Ship!" but that was not the case as the item was on back order. I am writing this review less than 24 hours after a representative of this company told me the item is still on back order, yet their web site still says it is in stock.
2. After ordering and getting a confirmation E-mail, the company refused to even acknowledge that they had r ...
lc's full review | 273 words
Review by
Memorysam128
on 3rd Dec 2005
User Rating : 1
Respect :
0
I ordered a 256MB PC100 memory from the Computer Memory Store. They sent my PC133 memory. It did not work in my computer so I sent it back, and they charged me a 15% restocking fee.
Before I knew about this I had already placed an order on a better quality KingMax memory. They sent me PQI memory but charged me the same price advertised for the Kingmax. Now I cannot send it back without being charged a restocking fee.
My credit card does not give me protection against this practice. ...
Memorysam128's full review | 108 words
Review by
adibona
on 7th Oct 2005
User Rating : 0
Respect :
0
I ordered a 60GB Hitachi external USB hard drive on September 29th from the Computer Memory Store. My credit card was charged immediately, but I have not heard from them since. I have written 5 emails and left 3 voice mails, but they do not respond. I have been forced to place a stop on the payment with my credit card company.
adibona's full review | 85 words
Review by
kevins
on 7th Oct 2005
User Rating : 0
Respect :
0
I ordered two Kingston memory cards from the Computer Memory Store. The price looked good, and they matched the specs for memory that will work in my machine. The memory they sent me was some other brand (Elixir), and it didn't work in my machine. I'm still waiting for a response to my service request, that they send me the right memory (it's been 2 days so far). Based on the other reviews, something smells here :(
kevins's full review | 91 words
Review by
gjshu
on 14th Sep 2005
User Rating : 0
Respect :
0
I ordered a memory card from the Computer Memory Store, and they sent the wrong one twice. I had to ship the memory back at my own expense, even though they had promised to give me the credit back. Their phone number is just an answering machine, and they never call back. The time and money I have spent on this memory has been wasted, and I am very frustrated.
gjshu's full review | 83 words
Review by
cmjackson
on 30th Aug 2005
User Rating : 0
Respect :
0
It has been a couple of weeks since the Computer Memory Store charged my credit card, and I have still not received the order. I have left numerous messages (email and voicemail), but no response.
cmjackson's full review | 37 words
Review by
WBCilliers
on 24th Aug 2005
User Rating : 0
Respect :
0
I ordered memory upgrades from Computer Memory Store. I received an order confirmation and my credit card was immediately billed, but that was the end of any communications from them. Despite several emails and phone calls to voicemail, I received no response from them.
I would avoid this store.
WBCilliers's full review | 62 words
Review by
LuxPhoton
on 9th Jun 2005
User Rating : 2
Respect :
0
Computer Memory Store www.computermemorystore.com - Wish I had read these reviews before ordering - I would have saved myself lots of trouble.
After a week of no response since the order I sent an Email instructing them to ship or cancel. They responded that they had shipped that day but the tracking number has not yet appeared in the USPS system. I bet they really havn't shipped yet and wonder if they ever will.
LuxPhoton's full review | 103 words
Review by
Sproutman
on 10th May 2005
User Rating : 2
Respect :
0
My first experience trying to communicate with the Computer Memory Store (www.computermemorystore.com) to ask a product question was nearly impossible by phone or by email. Then, after I did get an email response, it gave me erroneous info telling my the hard drive I wanted to purchase was the right one for my computer even though indeed this was not the case at all. Then they used my email address to send me spam. Then they charged me twice which they corrected about one week later. Then they c ...
Sproutman's full review | 136 words
Review by
adan70
on 17th Mar 2005
User Rating : 0
Respect :
0
I bought parts from the Computer Memory Store - 2 memory sticks for my laptops, ordered the right parts and received the wrong parts. Could not communicate with them by phone after leaving them a message in their answering machine. Emailed them 6 times before they responded. Gave me a RMA for return and refund that was 1 month ago and still no refund and no communication. If anyone else is having the same problem please report them to the Better Business Bureau, they have an online form.
adan70's full review | 95 words
Review by
T McD
on 18th Jan 2005
User Rating : 1
Respect :
0
Made an order from this Computer Memory Store. They pushed up the shipping costs considerably (from $4.95 to $17.95) without asking me beforehand or informing me afterwards. I received no invoice for the amount they were charging me either. I discover this only when I check on the online status of my order, where I also read that my order was still "on hold". I e-mailed Computer Memory Store numerous times (6 time over a week) to try to cancel this order, then eventually heard back for them only ...
T McD's full review | 196 words
| Screwfix Direct | £7.99 |
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