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| Value for Money | 0.6/10  |
|---|---|
| Reviewer Rating | 0.8/10 |
| Overall Rating | 0.8/10  |
Full review by
Guest.
on 17th Apr 2008
User Rating : 2
Respect :
0
Good Points: They talk a very GOOD game!
Bad Points: Not on web site when it was supposed to be but no-one bothered to tell us. Negotiator supposed to call and introduce himself, never happened. Seemed to get alot of viewers but then miraculously they never showed up.............!
General comments: We were told by a Manager that they had a huge data base of landlords, developers and first time buyers and that there was no need to advertise in our local property paper................... 2 months on , various "no shows" and extremely unclear cost (they do not tell you about VAT and solicitors fee not included in our quote), we have ditched them. It was far too stressful and there seemed to be a lot of lost leads, we had a few offers but they were poor and communication initially was bad. I would not recommend Your Move, they make an already stressful time even more stressful.
Guest.'s review and ratings | 149 words
Review by
JazzyT
on 26th Nov 2007
User Rating : 0
Respect :
0
I feel that YourMove are not at all forthcoming about the level of fees you will actually be paying to them and that their service is extremely poor.
When the sales person came around, we sat with him and discussed other fee quotes we had had from competing agents which we stated included VAT. The figure he quoted us for fees, however, did not include VAT, a point which he failed to mention. He also failed to mention that their fee was in fact not 'all in' because it doesn't include legal di ...
JazzyT's full review | 202 words
Review by
ohsilentone
on 20th Nov 2007
User Rating : 2
Respect :
+1
They seemed polite and helpful initially. Contacted agent and went through the details with them but when actually viewing the property we realised some of the details were totally inaccurate - details said majority windows double glazed - and on the description of rooms stated i.e. bedroom one - double glazed window to front, etc. Unfortunately NONE of the windows were double glazed, furthermore all the sills etc were rotten.
When telephoning the agent they were rude, no apologises, and sai ...
ohsilentone's full review | 117 words
Review by
marilion
on 20th Nov 2007
User Rating : 0
Respect :
+1
My flatmate and I decided to rent a flat through Your Move (Big Mistake)We had to pay 198 pounds for handling fees (references,contracts,etc...)After a month they told us that we had to pay an extra 95 pounds to complete the proceedings since referencing company did not finish with the references. The land lady became impatient with the situation so she decided to proceed with the contracts without references at all. (We paid 198 pounds for nothing) After six months we had to renew our tenancy c ...
marilion's full review | 153 words
Review by
LondonUK
on 5th Sep 2006
User Rating : 2
Respect :
+1
Out of the few viewings Your Move arranged for us, probably about 1 third didn't show up (either due to fake bookings to make us think they were doing something, or cancellations, then no notice given to us because they don't have an answerphone). After a viewing, it was usually us who ended up calling them for feedback, and also feedback on following up people etc. We had no courtesy calls in quiet periods. Half the time when we called up they had to look up what was going on, instead of being ...
LondonUK's full review | 179 words
Review by
debbiesmith
on 23rd Feb 2006
User Rating : 0
Respect :
0
I let my house out through Your Move Estate Agents. The expensive inventory missed out a lot of items in my property, which astounded me as the house was hardly furnished. When I received a copy of it, after the tenants had moved in, I commented, but was told that it was too late to add anything. Consequently, when the tenants moved out, there was chaos: curtains were dirty, but, as they weren't originally listed, Your Move would only pay to have them removed (despite the fact both landlord and ...
debbiesmith's full review | 147 words | 1 comment added.
Review by
TimCullen
on 23rd Nov 2005
User Rating : 0
Respect :
+1
So our house is up for sale with Your Move.
48 hours after it going on the market, we have accepted an offer which we are delighted with.
We are also told that out buyer is having a large deposit from her mother and that her getting a mortgage won't be a problem, Fab!
A few weeks pass by. In that time we have found a property, sorted out our mortgage and had a survey done on our property we are buying.
I give Your Move a ring for an update, to be told that because of the large deposit b ...
TimCullen's full review | 339 words | 1 comment added.
Review by
strangelad
on 10th Aug 2005
User Rating : 0
Respect :
0
I had my property on with Your-Move for 2 weeks before my first offer was put in. I was ecstatic, but that's where my ecstacy stopped, I chased them continuously to find out when the survey was happening. After 2 weeks I was told that the buyers had just managed to find a mortgage lender and were sorting out the survey, 2 more weeks of chasing later I discovered that the buyers had in fact been back home to South Africa for 6 weeks and were due back in 2 weeks. They had been spinning me a yarn t ...
strangelad's full review | 141 words
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