William H Brown Estate Agents Reviews

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William H Brown Estate Agents
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Latest Reviews

★☆☆☆☆

“Don't expect Communication!”

Written on: 26/05/2016 by Nicholsonrs404 (1 review written)

William H Brown were not very helpful or forthcoming at all when we started renting a house. They do not like to speak to you or sort out any issues. At the end of the contract, we were trying to help our landlord by saying that we would let the viewer and the estate agent in however they would not get in touch and let me know the times, they just showed up and when they did contact us, they wouldn’t say when it was cancelled so I would leave work and wait for them for them to not show. The… Read Full Review

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★☆☆☆☆

“The support is pathetic”

Written on: 09/05/2016 by Marquisk403 (1 review written)

I have rented a flat through william H Brown, and while handing over the keys, the agent told me that the house is cleaned, but after coming to the house, the house is so dusty, unwanted furniture is left out in the house itself and i have waited for about 10 days, still they didn't respond to me and upon that the agent tells me that not to call them till they does the work done. How can one do this when they promised me about the quality of the house, My mistake is to take keys believing them… Read Full Review

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★☆☆☆☆

“Counication from them is disgraceful . Full of promises .”

Written on: 08/05/2016 by Drakeq264 (1 review written)

Wakefield letting side of customer service is a joke, promise to call you back many time with info but never do, when you try to contact some one by name they are always busy or on dinner break, out of office, etc etc, say they will get them to call you a sap but never do, but when it comes to signing you up and taking your money they fall over them selves to help enough, customer service is a total joke worst company ever, do not use this company if you want any info or answers to anything… Read Full Review

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★☆☆☆☆

“Avoid Avoid !!”

Written on: 07/05/2016 by 155James (1 review written)

Avoid! The worst letting agent in the whole world, just want your money.Awful agents, do not use. They lie about everything, service is dreadful!… Read Full Review

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★☆☆☆☆

“No communication”

Written on: 28/04/2016 by Geraldf423 (1 review written)

Used Welwyn Garden City office recently for a sale, basically they were only interested on getting us signed up and attempting to sell a load of extras (professional photography, Sequence mortgage advisor etc) despite not needing it. Once we were signed up there was no communication from them - there was only one guy there who possibly knew what was going on with the sale and he was never available (popped out, on a call etc) and none of his minions had any idea what was going on as the simply… Read Full Review

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★☆☆☆☆

“Total lack of care and service”

Written on: 25/04/2016 by SamsonMaldonado (1 review written)

This team just don't care about you full stop. You could even try to raise issues with them, You will just be ignored. Stay well away… Read Full Review

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★☆☆☆☆

“Avoid”

Written on: 14/04/2016 by Alonzow300 (1 review written)

Sounded very good until I signed the contract, then no service. Visit to rental property was three months late. Report stated it contained photos that never materialised. A water leak was reported that they seam to believe does not need fixing. 0 service, only interested in lies, and using contracts with out asking permission, then failing to return cash. Could not even get my name correct, complete incompetence… Read Full Review

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★☆☆☆☆

“Buying”

Written on: 07/04/2016 by 258Guthrie (1 review written)

This company is a complete joke the Grantham office is run by an idiot with more idiots working with her they have not a clue how to operate they lie to you, they do not keep you up to speed on your purchase they are rude and most unhelpfull, i lost the property i was after for the reasons i have named any property i look at now will not be with this shower… Read Full Review

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★☆☆☆☆

“Avoid”

Written on: 05/04/2016 by 1963Dougherty (1 review written)

8/3/16 Salesman came to value, like a bull in a china shop approach. He took all details however I emailed them at 8am the following day to put everything on hold for month. They then took £150 out of my account £50 which was for photos! I immediately asked for a refund. (The rest was for Epc however the company confirm they cost £55!). It's now 5/4/16 and after over 12 emails and calls I still have not received the money. Branch said it must be cheque, finance said they can BACS it… Read Full Review

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★☆☆☆☆

“Avoid at all costs”

Written on: 31/03/2016 by ChaceIngram48 (1 review written)

I used to work for William H Brown, thankfully I now work for a proper company. The staff turnover is massive, most if not all staff are inexperienced and are paid barely min wage. The staff are under targets to sell you their solicitor/ conveyancing and mortgage services, which are very expensive compared to a solicitor or mortgage broker you can easily source yourself. The service they offer as an estate agent is sadly lacking, houses are not put on the market as they lose the details… Read Full Review

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Secretsnooper's Comment

Written on: 02/04/2016

grow up mate!! take your complaint up with the managers not leave a review. how sad!

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★☆☆☆☆

“rude”

Written on: 17/03/2016 by SionCable (1 review written)

Paid £402 deposit for referencing checks and tenancy agreement to rent a property. We gave all our documents and were refused after all the checks were done, on the grounds that my wife didn't have a residence card - shouldn't they have checked this before doing the referencing checks. All we got was abuse and foul language from the Albanian witch in charge. She told me smuggly over the phone that we would receive nothing back and that it wasn't her problem. Great service NOT. Do not go near… Read Full Review

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★☆☆☆☆

“These jokers couldnt even arrange a key to let buyers in!”

Written on: 01/03/2016 by JeffersonMcKnight (1 review written)

Never had such poor customer service in my life. They took 3 months to get a less than average property particulars sheet together, couldn't let buyers in because they had the wrong keys so how on earth can they sell the house? Found a better agency so then they tried to take me for further charges. Don't touch these jokers, you'll be disappointed big time… Read Full Review

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★☆☆☆☆

“Mexbrough agents useless”

Written on: 23/02/2016 by jvDowney438 (1 review written)

Mexbrough office dont answer the phone or return answerphone messages. No reply from viewing requests thru zoopla . Do they actually try to sell houses… Read Full Review

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★☆☆☆☆

“Disgraceful business”

Written on: 04/02/2016

The reason estate agents have a bad reputation! William H Brown should be ashamed of the service well lack of service they provide when questioned about a house purchase I was told there were other sales with other colleagues being dealt with...yes I understand but when the sale has been going on for 5 months without exchange there's something seriously wrong!! Not supportive uninterested staff management are much the same not interested in actually selling houses which I find ironic. Lack of… Read Full Review

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★☆☆☆☆

“*Probably The Worst Company,I have come across in *40...”

Written on: 18/01/2016 by AVeryUnhappyCustomer2020 (1 review written)

"I would not know where to start this post without getting quite ill, in the process of scribing it. Just about everything you do not want in an agent and a negotiation will happen with this company. There are only two firms in Colchester that operate like this and the other one seems to be a doppelganger of WH Brown's desperate selling techniques. The staff and the complaints division revert to type when there is a problem and complaints rear their heads. I have had three experiences with… Read Full Review

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★☆☆☆☆

“Poor service!! ”

Written on: 24/12/2015 by IzaiahTaylor-Alt360 (1 review written)

Me and my partner are currently looking to buy a house we previously had our house on the market for sale with William h brown they come round your house it's all flattery to get you to use them, then they carnt be arsed! We had to chase them up for feedback, all they ever suggested was that we should drop the price of our house! William h brown only sell houses that sell themselves In popular locations! Useless!! we have now sold our house with reeds rains who where excellent! So we wanted to… Read Full Review

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★★★★★

“Fantastic team”

Written on: 08/12/2015 by RachelClinton (1 review written)

I can't speak highly enough of these guys. Always attentive, their customer service is second to none. They are knowledgeable, friendly and speedy and always come up with a solution. As a landlord, I could ask for nothing more… Read Full Review

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★☆☆☆☆

“lettingts nightmare”

Written on: 28/11/2015 by Alondra325 (1 review written)

hello i let my flat in colchester through william H Brown & there management arm sequence,From day one i have had nothing but problems, the tenants paid one months rent and after where constantly in arrears, in July they stopped paying altogether, i had to take court action to get my flat back, which is in the most disgusting state imaginable, throughout this very stressful time william h brown where totally unhelpful, despite my repeated requests they refuse to give me details of… Read Full Review

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★☆☆☆☆

“Phantom bidding”

Written on: 25/11/2015 by eaRuiz17 (1 review written)

These guys at William H Brown have a culture of fake bidding to make you put in a higher offer...asked for written proof of the so called other and they quickly get off the phone call Don't fall for their dirty tricks… Read Full Review

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★☆☆☆☆

“No viewings arranged this agent! Awful”

Written on: 28/10/2015 by Knightbn247 (1 review written)

I would not recommend William H Brown to anyone. Their Hull office on Newland Avenue promised a high initial valuation, clearly to get the instruction but after four months, have failed to deliver any viewings. That's right, No viewings! The price has been dropped and still no viewings. You may ask whether the price is too high, but there have been other properties on the street that have sold in the same period for a higher price. So this only leaves this agency at fault. They promise to… Read Full Review

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