William H Brown Estate Agents Reviews

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William H Brown Estate Agents
William H Brown Estate Agents
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Latest Reviews

★☆☆☆☆

“Avoid this outfit”

Written on: 22/05/2015 by fuRichardson184 (1 review written)

WH Brown (Colchester) did not keep their word about the service they offered at the start. Unprofessional, rude and unscrupulous about sums them up. Even the letter concluding the contract had an air of menace and unpleasantness. Avoid at all costs… Read Full Review

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★☆☆☆☆

“DO NOT USE. they string you along and deliver lies”

Written on: 19/04/2015 by lcSelf1979 (1 review written)

Don’t use WH Brown Especially the Norwich Branch We used WH brown as the house we wanted was for sale from them via another Branch, they were out the next day as the promised 6-7 people already waiting to buy our house, can’t fault that as we took an offer 9 days later, I was informed that we should pull off the market as we had taken an offer even though we had 2 more people wanting to look at the house even though they knew we had a firm offer. I wish I had stuck to my guns and not… Read Full Review

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★☆☆☆☆

“Use someone else.....anyone else”

Written on: 17/04/2015 by Mrs_routledge (2 reviews written)

Initially was very impressed quick to go on market and sold within 24 hours but the sale is now on its third buyer. Weeks without viewing poor photos that I had re done. Took 6 weeks for my listing to correctly be put on right move as premium and countless emails. Phone calls not returned. They did not one viewing for us in fact one viewer they gave me the wrong persons name! They did no price negotiation it so happened that each buyer offered to us direct. Today a week after we sold our house… Read Full Review

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★☆☆☆☆

“absolutely useless”

Written on: 16/04/2015 by natasharichardson (1 review written)

Never in my life did I think it would be this much hassle to move! W h brown have made mistake after mistake which has resulted in us not moving in to the property on 2 separate dates! They are a joke and I would never recommend them, all they want is our money they think it grows on trees, so annoyed and we still haven't moved in yet!… Read Full Review

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★☆☆☆☆

“Harwich branch ”

Written on: 11/04/2015 by Amygaeta (1 review written)

Have had a terrible experience trying to buy a property through William h brown. We have been messed around right from the start. We were being told that the vendor accepted our offer and then went with another offer until eventually myself and other potential buyer were at the same offer. We were then told that whoever could get the mortgage quickest would get the house. They essentially put us in a race. After two weeks we were finally told he had accepted the other buyers offer a week ago… Read Full Review

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★☆☆☆☆

“Avoid St Albans branch”

Written on: 19/03/2015 by JermaineMorris (1 review written)

Never met such an unscrupulous, conniving, smug, manipulative, good for nothing estate agent. He will even backstab those working in the same company to get ahead. Don't trust him whatsoever. I've been put off William H Brown indefinitely… Read Full Review

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★☆☆☆☆

“An absolute disgrace”

Written on: 16/03/2015 by Derrickh387 (1 review written)

Phoned William H Brown Colchester branch, to view a property advertised on right move . Not keen to book a viewing. Asked many irrelevant questions . When we refused to give all personal details. We were told that it was company policy to ask . If we would not answer we could not view a property. We had already supplied a name and phone number. Then told that the reason for asking was in case something went missing from the house they would have details to pass to the police .!!!!!!!!! Thus… Read Full Review

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★☆☆☆☆

“Do not use them!!”

Written on: 06/03/2015 by 337Murray (1 review written)

I have found myself devestated because of WHB. They lied to us over and over again and because we fell for their 'chat' we ended up feeling stupid and very upset when we had been told a house we wanted had accepted our offer only to get money out of us when in fact it was no longer for sale. They tricked us into using their broker and even took the £1000 incentive from us. We are extremely gutted and saddened by our treatment from WHB. They are liars who will stop at nothing to get ur money… Read Full Review

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★☆☆☆☆

“sudbury branch,very bad working standards”

Written on: 06/03/2015

i was interested in purchasing a building plot in our village,w h brown were the agents,three days & still waiting for a return call,found out through local builder that the plot has been sold,it,s still on the net & no return call,i am looking for a property & guess who i won,t be using,its people like these that give estate agents a bad name… Read Full Review

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★☆☆☆☆

“Dont use as a managed letting agent ”

Written on: 04/03/2015 by gmEdmondson350 (1 review written)

Norwich branch managed letting agency is abysmal , don't do what is asked and subject you to further unnecessary costs with no come back on them. Seem more interested in using their maintenance contractors who provide high quotes rather than working on your behalf to keep costs down. This is probably because they get a commission on the work done! Delays incurred only helped to upset tenants further. Avoid Avoid! … Read Full Review

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★☆☆☆☆

“Terrible service”

Written on: 11/02/2015 by Mooreuc459 (1 review written)

communication with branch manager was brilliant, unfortunately the rest of the staff let his branch down including swearing down the phone when we wouldn't accept an offer below our asking price… Read Full Review

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★☆☆☆☆

“Awful, liars, unhelpful, poor communication, disorganised”

Written on: 10/02/2015 by Scottsr405 (1 review written)

I unfortunately dealt with the downham market branch. Very unhelpful, poor communication, put lots of pressure on me to use their broker. After saying my offer was accepted they kept me waiting for weeks and after several attempts to chase them I received a half-sniggered phonecall saying the owners had got a higher offer and would be choosing them. I also had one strange phonecall from them where the caller pretended to be the manager but had a different voice tone and accent from the… Read Full Review

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★☆☆☆☆

“Mass incompetence ”

Written on: 04/02/2015 by 318West (1 review written)

Can't sell, lie, dishonest to both seller and buyer Do not use Staff are complete ridicules suite wearing muppets… Read Full Review

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★☆☆☆☆

“Poor communication, bad service, never again -...”

Written on: 03/02/2015 by Jasonwolverson (1 review written)

From signing the contract to pay 1.75 of sale price. The service was absolutely shockingly appalling. Never actually sent anyone round to house to view. Over valued in the first place. Rubbish at paperwork. Only wanted to use there solicitors. Unprofessional poorly qualified staff. No advertising except web. No newspaper, no window display. Actually told by one member of staff that we had over priced therefore no interest, however they valued it in the first place. Even on completion they… Read Full Review

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★☆☆☆☆

“20 WEEKS WASTED”

Written on: 03/02/2015

We had a valuation by William H Brown (Wakefield) which we thought was a bit too high but we were assured that our property was worthy of this valuation and that they could easily sell it within the 20 weeks of the contract. We were also given a value which would be a realistic selling price which was 10% less. We had 2 second opinions, 1 which was a bit less and 1 which was considerably less. We spoke to WH Brown again and were assured that they could get us the maximum for our property. Over… Read Full Review

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★☆☆☆☆

“Dishonest and decietful”

Written on: 27/01/2015 by Simonc2me (1 review written)

Viewed property to let and expressed interest in property. Was told I could rent property, If I brought my moving in date forward 3 weeks. Said I needed until midday the following day to speak to my wife, was told no problem. Contacted agent at 10am the next day to say we'd come down and complete paperwork, agent said that was great and they would inform landlord and get back to me. Agent contacted me in afternoon to say the current tenant had requested to remain in property (When property… Read Full Review

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★☆☆☆☆

“cancelled at the last minute”

Written on: 23/12/2014 by Edwards1987 (1 review written)

Arranged a valuation with the leicester branch foe today and they cancelled half an hour prior to appoint at 11am ok one let down esp as I had travelled miles home to meet them . They said the advisor was sick ok can't help that but failed to inform me when the offices opened at 9 - the male adviser at the leicester office then said he would try and rearrange with the oadby office today and ring me back in 30 mins - next let down as I had to ring them and then they couldn't rearranged until… Read Full Review

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★☆☆☆☆

“Promised much - delivered little! ”

Written on: 15/12/2014 by 256Spence (1 review written)

When we asked William H Brown to advise us on selling our property the Local Branch Manager visited us - he had a very professional manner and was very enthusiastic about the property. Unfortunately that was the only time we could use the word professional and William H Brown in the same sentence. We were promised regular (monthly) updates from our designated sales agent - An apparent high staff turnover meant that we were passed from one person to the next with little or no continuity and… Read Full Review

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★★★★★

“Absolutely brilliant”

Written on: 11/11/2014 by Caseyql1988 (1 review written)

William H Brown Lettings in Peterborough have provided me with a first class service from start to finish. I had tried to rent my house for 2 months through another local agent when I got a call from William H Brown to say they have somebody waiting. They did exactly as they said and showed the couple round the next day and they applied straight away and moved in within 1 week. If all agents were this good letting houses would be very easy… Read Full Review

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★☆☆☆☆

“Do not use William h brown”

Written on: 10/11/2014 by McNeillum271 (1 review written)

Do use this company to buy or sell a house. They are only after one thing and that's your money… Read Full Review

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