William H Brown Estate Agents Reviews

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William H Brown Estate Agents
William H Brown Estate Agents
William H Brown Estate Agents
William H Brown Estate Agents
William H Brown Estate Agents

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Latest Reviews

★☆☆☆☆

“Promised much - delivered little! ”

Written on: 15/12/2014 by 256Spence (1 review written)

When we asked William H Brown to advise us on selling our property the Local Branch Manager visited us - he had a very professional manner and was very enthusiastic about the property. Unfortunately that was the only time we could use the word professional and William H Brown in the same sentence. We were promised regular (monthly) updates from our designated sales agent - An apparent high staff turnover meant that we were passed from one person to the next with little or no continuity and… Read Full Review

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★★★★★

“Absolutely brilliant”

Written on: 11/11/2014 by Caseyql1988 (1 review written)

William H Brown Lettings in Peterborough have provided me with a first class service from start to finish. I had tried to rent my house for 2 months through another local agent when I got a call from William H Brown to say they have somebody waiting. They did exactly as they said and showed the couple round the next day and they applied straight away and moved in within 1 week. If all agents were this good letting houses would be very easy… Read Full Review

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★☆☆☆☆

“Do not use William h brown”

Written on: 10/11/2014 by McNeillum271 (1 review written)

Do use this company to buy or sell a house. They are only after one thing and that's your money… Read Full Review

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★☆☆☆☆

“They fob you off”

Written on: 04/11/2014

I wanted to contact W H Brown first as we had used them years ago when we had sold our previous house and bought our present one. We were happy with the service then.... I now wanted a valuation for my house to assess whether it was worth my while finishing works on the property or not. Two other agents provided me with written valuations. W H Brown did not. I spoke to one of their reps on the phone. He said the original valuer would get back to me. He did not. I phoned the next week and spoke… Read Full Review

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★☆☆☆☆

“selling my mothers house ”

Written on: 23/10/2014 by nxKearney356 (1 review written)

been sold for 6 months now still not exchanged contracts getting stupid letters for the recommended solicitor from William h brown tell you any thing just to get rid of you and most of them are lies would never sell a house with them again by the time its finished would be cheaper to go to webuy anyhouse… Read Full Review

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★☆☆☆☆

“Do not use this agency (Chelmsford branch)”

Written on: 01/10/2014 by mamf (1 review written)

Do not use this letting agency, their organisation and process around letting a property is awful. They didn't provide a copy of the tenancy agreement and the property that my parents moved into was absolutely disgusting - they found bits of old dog bone in the kitchen. The floors, carpet, bathroom, toilet, oven, grill, sink, draining board and every work surface was filthy despite being assured that it would be clean on arrival. On the day they moved (a Saturday), we called them to say that… Read Full Review

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★☆☆☆☆

“do not go near them!!!!”

Written on: 07/09/2014 by dani1987abc (1 review written)

Whatever you do please do not sell your house through William H brown!!! You most definetely don't want to buy from them either!!! Me and my husband have been looking for a house for quite a while and whem we finally found a propery that ticked all boxes we lost it because of this unethical company and their lying staff. Initially we have been told different stories about the seller situation, one minute the vendor was ready to move, one minute they didnt know when they were able to move... The… Read Full Review

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★☆☆☆☆

“Horrendous!!!! ”

Written on: 04/09/2014 by 369Garrison (1 review written)

Liars! Not just one person that's works for them but majority that I have spoken to. They tell you lies then later on say "well you should have read the contract properly". Told you can take your property off the market whenever you want, no problems!!! LIARS..... They don't tell you that you have to have it on with them for 20 bloody weeks and if you sell it yourself in the mean time you still have to pay them the fees!!! What the...!??!?!… Read Full Review

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★☆☆☆☆

“stalham branch worst estate agents on planet!!!!!”

Written on: 28/08/2014 by krMcQueen272 (1 review written)

Avoid at all costs William H Brown estate agents, especially the Stalham branch!!! Staff are indescribably incompetent and devious (or do they act incompetent to try and cover up their devious behaviour!). They are blatently after every penny they can get. In our experience they didn't put forward our offer for a house they were marketing until they had rang all potentially interested parties to get more offers put forward playing everyone against each other to get each of us to put our offer… Read Full Review

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★☆☆☆☆

“Awful”

Written on: 22/08/2014 by mwCarlson197 (1 review written)

Horrible communication. Complete lack of care and attention unhelpful and generally cold. I will never use a letting agent again as they have done nothing but be late for appointments, not turn up and rude. Stay we'll clear of this lot- they are awful! Want my money, but refuse to explain what it's for! They have given me 11 days to move out-without my landlord seven knowing about it!!!! … Read Full Review

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★☆☆☆☆

“Not a clue what they are doing!!”

Written on: 20/08/2014 by 122Weaver (1 review written)

Started of well, although mortgage advisor caught us on the £1000 buyers incentive. told we would get this back, to find out half way through the sale that it actually comes of the price of the house! Told our mortgage application would go in on the next day, it was actually 3 weeks later, had to keep chasing to get information. After this we got frequent phonecalls regarding completion date, which was changed 8 times...and still we wait for a completion date!!! Nobody knows what they are… Read Full Review

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★☆☆☆☆

“Terrible”

Written on: 09/08/2014 by Gustafsonzn1967 (1 review written)

I invited wh brown along to value and market my house a few months ago, all great. .. I knew the valuer for quite some time so trusted him. Gave me a price of £1950 all in (including vat) didn't check contract that was later sent to me as again trusted the bloke, I exchanged this week and due to complete tomorrow morning and I now have a invoice for £1950 plus vat which is extra £390.. at a time where I cant change anything… Read Full Review

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★☆☆☆☆

“worst estate agent ever”

Written on: 01/08/2014 by qhWelch198 (1 review written)

we rented a house after being told it would be clean and tidy and the garden would be cut back, as it was badly overgrown and the house was filthy e.g. thick grease all over the kitchen/ cupboards which the doors were broken off and cupboards without doors on at all. When we asked to see the property again after the works had been done we were told we had to sign our tenancy agreement first, then someone would meet us at the house with the keys. once at the property we discovered the work had… Read Full Review

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★☆☆☆☆

“DO NOT USE!”

Written on: 08/07/2014 by Lcg1 (1 review written)

Staff as nice as pie until they got a sale, then didnt call back when agreed, after discussions with the manager regagrding the fees he agreed they were only it if for the money and the quicked it went through the quicker they would get there money! Avoid at all costs Our buyers also have recieved bad service… Read Full Review

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★☆☆☆☆

“Avoid Avoid Avoid”

Written on: 02/07/2014 by Wentworthfu11 (1 review written)

Shocking staff at the willerby william h brown. All I wanted was to book a simple viewing and was asked a million and one questions that were completely irrelevant. Kept over talking and extremely inpatient and rude. Will not be ringing back to view anything else through this agent. Congratulations you just lost a potential sale!!… Read Full Review

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★☆☆☆☆

“Very bad unprofessional never had such a bad agent”

Written on: 30/06/2014 by Stellaspike (1 review written)

The person dealing with my buyersmorgage was appalling telling the buyer the mortgage was okay and they hadn't even done a survey. They even got the buyer to sign papers and pay deposit when they hadn't given him the morgage. I have sold many houses but never had such a useless agent… Read Full Review

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Fabmackenzie's Response to Stellaspike's Review

Written on: 23/08/2014

Because they are liars they give the Sales industry a bad name.
I had an interview today with this company as a sales professional.
I was disgusted with their attitude.
The interview lasted 25 minutes as quite clearly they had already found the one member of staff they were needing.
If I'm honest I have rented through this company and they are bad.

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★☆☆☆☆

“Rude, lazy, arrogant, unprofessional”

Written on: 19/06/2014 by Mohammadt113 (1 review written)

Do not use at all costs. Poor contact with buyer, do not call you back when asked too. Rude and arrogant on the phone. Slow at doing the job for you. Unprofessional with poor service, we could go on and on. Avoid and use an agent who has been recommended… Read Full Review

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★☆☆☆☆

“Terrible people working for a terrible company”

Written on: 12/06/2014 by 160Nelson (1 review written)

A crew of liars who work for a terrible company. They never bother to help you and they never do something to assist you. They told me that it takes 5-10 working days to receive the deposit back and its more than 20 days and I am still waiting and they don't bother to help. Also they have terrible attitude and they never be honest. … Read Full Review

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★☆☆☆☆

“Worst company ever!!”

Written on: 12/06/2014 by Skyler147 (1 review written)

This is literally the worst company I have ever dealt with. I am only awarding one star as it is required. They do not deserve anything. Money grabbing, devious, lying, incompetent and rude. DO NOT waste your time, money and effort with this company. Beware at all costs. (Ipswich branch). I am left £642 down after referencing fees. It's ludicrous… Read Full Review

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★☆☆☆☆

“Nighmare Letting Experience”

Written on: 29/05/2014

William Brown of Colchester are a complete shambles, the worst thing I could have done was to ask them to manage my property, Poor Communication, not relating complaints from tenants, have had do everything myself. Do not return calls, answer emails a totally frustrating experience. Also very arrogant , I will be making an official complaint… Read Full Review

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