William H Brown Estate Agents Reviews

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William H Brown Estate Agents
William H Brown Estate Agents
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Latest Reviews

★☆☆☆☆

“Dont use as a managed letting agent ”

Written on: 04/03/2015 by gmEdmondson350 (1 review written)

Norwich branch managed letting agency is abysmal , don't do what is asked and subject you to further unnecessary costs with no come back on them. Seem more interested in using their maintenance contractors who provide high quotes rather than working on your behalf to keep costs down. This is probably because they get a commission on the work done! Delays incurred only helped to upset tenants further. Avoid Avoid! … Read Full Review

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★☆☆☆☆

“Terrible service”

Written on: 11/02/2015 by Mooreuc459 (1 review written)

communication with branch manager was brilliant, unfortunately the rest of the staff let his branch down including swearing down the phone when we wouldn't accept an offer below our asking price… Read Full Review

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★☆☆☆☆

“Awful, liars, unhelpful, poor communication, disorganised”

Written on: 10/02/2015 by Scottsr405 (1 review written)

I unfortunately dealt with the downham market branch. Very unhelpful, poor communication, put lots of pressure on me to use their broker. After saying my offer was accepted they kept me waiting for weeks and after several attempts to chase them I received a half-sniggered phonecall saying the owners had got a higher offer and would be choosing them. I also had one strange phonecall from them where the caller pretended to be the manager but had a different voice tone and accent from the… Read Full Review

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★☆☆☆☆

“Mass incompetence ”

Written on: 04/02/2015 by 318West (1 review written)

Can't sell, lie, dishonest to both seller and buyer Do not use Staff are complete ridicules suite wearing muppets… Read Full Review

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★☆☆☆☆

“Poor communication, bad service, never again -...”

Written on: 03/02/2015 by Jasonwolverson (1 review written)

From signing the contract to pay 1.75 of sale price. The service was absolutely shockingly appalling. Never actually sent anyone round to house to view. Over valued in the first place. Rubbish at paperwork. Only wanted to use there solicitors. Unprofessional poorly qualified staff. No advertising except web. No newspaper, no window display. Actually told by one member of staff that we had over priced therefore no interest, however they valued it in the first place. Even on completion they… Read Full Review

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★☆☆☆☆

“20 WEEKS WASTED”

Written on: 03/02/2015

We had a valuation by William H Brown (Wakefield) which we thought was a bit too high but we were assured that our property was worthy of this valuation and that they could easily sell it within the 20 weeks of the contract. We were also given a value which would be a realistic selling price which was 10% less. We had 2 second opinions, 1 which was a bit less and 1 which was considerably less. We spoke to WH Brown again and were assured that they could get us the maximum for our property. Over… Read Full Review

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★☆☆☆☆

“Dishonest and decietful”

Written on: 27/01/2015 by Simonc2me (1 review written)

Viewed property to let and expressed interest in property. Was told I could rent property, If I brought my moving in date forward 3 weeks. Said I needed until midday the following day to speak to my wife, was told no problem. Contacted agent at 10am the next day to say we'd come down and complete paperwork, agent said that was great and they would inform landlord and get back to me. Agent contacted me in afternoon to say the current tenant had requested to remain in property (When property… Read Full Review

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★☆☆☆☆

“cancelled at the last minute”

Written on: 23/12/2014 by Edwards1987 (1 review written)

Arranged a valuation with the leicester branch foe today and they cancelled half an hour prior to appoint at 11am ok one let down esp as I had travelled miles home to meet them . They said the advisor was sick ok can't help that but failed to inform me when the offices opened at 9 - the male adviser at the leicester office then said he would try and rearrange with the oadby office today and ring me back in 30 mins - next let down as I had to ring them and then they couldn't rearranged until… Read Full Review

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★☆☆☆☆

“Promised much - delivered little! ”

Written on: 15/12/2014 by 256Spence (1 review written)

When we asked William H Brown to advise us on selling our property the Local Branch Manager visited us - he had a very professional manner and was very enthusiastic about the property. Unfortunately that was the only time we could use the word professional and William H Brown in the same sentence. We were promised regular (monthly) updates from our designated sales agent - An apparent high staff turnover meant that we were passed from one person to the next with little or no continuity and… Read Full Review

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★★★★★

“Absolutely brilliant”

Written on: 11/11/2014 by Caseyql1988 (1 review written)

William H Brown Lettings in Peterborough have provided me with a first class service from start to finish. I had tried to rent my house for 2 months through another local agent when I got a call from William H Brown to say they have somebody waiting. They did exactly as they said and showed the couple round the next day and they applied straight away and moved in within 1 week. If all agents were this good letting houses would be very easy… Read Full Review

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★☆☆☆☆

“Do not use William h brown”

Written on: 10/11/2014 by McNeillum271 (1 review written)

Do use this company to buy or sell a house. They are only after one thing and that's your money… Read Full Review

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★☆☆☆☆

“They fob you off”

Written on: 04/11/2014

I wanted to contact W H Brown first as we had used them years ago when we had sold our previous house and bought our present one. We were happy with the service then.... I now wanted a valuation for my house to assess whether it was worth my while finishing works on the property or not. Two other agents provided me with written valuations. W H Brown did not. I spoke to one of their reps on the phone. He said the original valuer would get back to me. He did not. I phoned the next week and spoke… Read Full Review

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★☆☆☆☆

“selling my mothers house ”

Written on: 23/10/2014 by nxKearney356 (1 review written)

been sold for 6 months now still not exchanged contracts getting stupid letters for the recommended solicitor from William h brown tell you any thing just to get rid of you and most of them are lies would never sell a house with them again by the time its finished would be cheaper to go to webuy anyhouse… Read Full Review

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★☆☆☆☆

“Do not use this agency (Chelmsford branch)”

Written on: 01/10/2014 by mamf (1 review written)

Do not use this letting agency, their organisation and process around letting a property is awful. They didn't provide a copy of the tenancy agreement and the property that my parents moved into was absolutely disgusting - they found bits of old dog bone in the kitchen. The floors, carpet, bathroom, toilet, oven, grill, sink, draining board and every work surface was filthy despite being assured that it would be clean on arrival. On the day they moved (a Saturday), we called them to say that… Read Full Review

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★☆☆☆☆

“do not go near them!!!!”

Written on: 07/09/2014 by dani1987abc (1 review written)

Whatever you do please do not sell your house through William H brown!!! You most definetely don't want to buy from them either!!! Me and my husband have been looking for a house for quite a while and whem we finally found a propery that ticked all boxes we lost it because of this unethical company and their lying staff. Initially we have been told different stories about the seller situation, one minute the vendor was ready to move, one minute they didnt know when they were able to move... The… Read Full Review

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★☆☆☆☆

“Horrendous!!!! ”

Written on: 04/09/2014 by 369Garrison (1 review written)

Liars! Not just one person that's works for them but majority that I have spoken to. They tell you lies then later on say "well you should have read the contract properly". Told you can take your property off the market whenever you want, no problems!!! LIARS..... They don't tell you that you have to have it on with them for 20 bloody weeks and if you sell it yourself in the mean time you still have to pay them the fees!!! What the...!??!?!… Read Full Review

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★☆☆☆☆

“stalham branch worst estate agents on planet!!!!!”

Written on: 28/08/2014 by krMcQueen272 (1 review written)

Avoid at all costs William H Brown estate agents, especially the Stalham branch!!! Staff are indescribably incompetent and devious (or do they act incompetent to try and cover up their devious behaviour!). They are blatently after every penny they can get. In our experience they didn't put forward our offer for a house they were marketing until they had rang all potentially interested parties to get more offers put forward playing everyone against each other to get each of us to put our offer… Read Full Review

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★☆☆☆☆

“Awful”

Written on: 22/08/2014 by mwCarlson197 (1 review written)

Horrible communication. Complete lack of care and attention unhelpful and generally cold. I will never use a letting agent again as they have done nothing but be late for appointments, not turn up and rude. Stay we'll clear of this lot- they are awful! Want my money, but refuse to explain what it's for! They have given me 11 days to move out-without my landlord seven knowing about it!!!! … Read Full Review

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★☆☆☆☆

“Not a clue what they are doing!!”

Written on: 20/08/2014 by 122Weaver (1 review written)

Started of well, although mortgage advisor caught us on the £1000 buyers incentive. told we would get this back, to find out half way through the sale that it actually comes of the price of the house! Told our mortgage application would go in on the next day, it was actually 3 weeks later, had to keep chasing to get information. After this we got frequent phonecalls regarding completion date, which was changed 8 times...and still we wait for a completion date!!! Nobody knows what they are… Read Full Review

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★☆☆☆☆

“Terrible”

Written on: 09/08/2014 by Gustafsonzn1967 (1 review written)

I invited wh brown along to value and market my house a few months ago, all great. .. I knew the valuer for quite some time so trusted him. Gave me a price of £1950 all in (including vat) didn't check contract that was later sent to me as again trusted the bloke, I exchanged this week and due to complete tomorrow morning and I now have a invoice for £1950 plus vat which is extra £390.. at a time where I cant change anything… Read Full Review

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