William H Brown Estate Agents Reviews

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William H Brown Estate Agents
William H Brown Estate Agents
William H Brown Estate Agents
William H Brown Estate Agents
William H Brown Estate Agents

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Latest Reviews

★☆☆☆☆

“DO NOT USE!”

Written on: 08/07/2014 by Lcg1 (1 review written)

Staff as nice as pie until they got a sale, then didnt call back when agreed, after discussions with the manager regagrding the fees he agreed they were only it if for the money and the quicked it went through the quicker they would get there money! Avoid at all costs Our buyers also have recieved bad service… Read Full Review

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★☆☆☆☆

“Avoid Avoid Avoid”

Written on: 02/07/2014 by Wentworthfu11 (1 review written)

Shocking staff at the willerby william h brown. All I wanted was to book a simple viewing and was asked a million and one questions that were completely irrelevant. Kept over talking and extremely inpatient and rude. Will not be ringing back to view anything else through this agent. Congratulations you just lost a potential sale!!… Read Full Review

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★☆☆☆☆

“Very bad unprofessional never had such a bad agent”

Written on: 30/06/2014 by Stellaspike (1 review written)

The person dealing with my buyersmorgage was appalling telling the buyer the mortgage was okay and they hadn't even done a survey. They even got the buyer to sign papers and pay deposit when they hadn't given him the morgage. I have sold many houses but never had such a useless agent… Read Full Review

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★☆☆☆☆

“Rude, lazy, arrogant, unprofessional”

Written on: 19/06/2014 by Mohammadt113 (1 review written)

Do not use at all costs. Poor contact with buyer, do not call you back when asked too. Rude and arrogant on the phone. Slow at doing the job for you. Unprofessional with poor service, we could go on and on. Avoid and use an agent who has been recommended… Read Full Review

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★☆☆☆☆

“Terrible people working for a terrible company”

Written on: 12/06/2014 by 160Nelson (1 review written)

A crew of liars who work for a terrible company. They never bother to help you and they never do something to assist you. They told me that it takes 5-10 working days to receive the deposit back and its more than 20 days and I am still waiting and they don't bother to help. Also they have terrible attitude and they never be honest. … Read Full Review

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★☆☆☆☆

“Worst company ever!!”

Written on: 12/06/2014 by Skyler147 (1 review written)

This is literally the worst company I have ever dealt with. I am only awarding one star as it is required. They do not deserve anything. Money grabbing, devious, lying, incompetent and rude. DO NOT waste your time, money and effort with this company. Beware at all costs. (Ipswich branch). I am left £642 down after referencing fees. It's ludicrous… Read Full Review

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★☆☆☆☆

“Nighmare Letting Experience”

Written on: 29/05/2014

William Brown of Colchester are a complete shambles, the worst thing I could have done was to ask them to manage my property, Poor Communication, not relating complaints from tenants, have had do everything myself. Do not return calls, answer emails a totally frustrating experience. Also very arrogant , I will be making an official complaint… Read Full Review

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★★☆☆☆

“property lawyers ”

Written on: 16/05/2014 by ernie501 (1 review written)

save yourself £140 go online and contact 1st property lawyers direct rather than using W H Brown own after signing to use there own they give you the number of the online site and charge you £140 for the privilage… Read Full Review

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★☆☆☆☆

“All about money!”

Written on: 17/04/2014

We have rented a property through William H Brown for 2 years now and they have been selfish and money driven since day 1. As soon as Browns knew we were interested they practically stalked us, offering us a discount if we signed papers within 1 day! Once we had taken on their property they did not want to know. We sent serveral emails to our named agent that were never responded to. We decided to leave the flat after 2 years and Browns sent us a letter of repossion before we were even given… Read Full Review

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★☆☆☆☆

“Do not trust”

Written on: 11/04/2014 by 1994Halsey (1 review written)

I guess WH brown are no different to other agents but the Kings lynn branch are one to be watched. The Area Director there is related to a local builder who are not surprisingly buying lots of property vi aBrowns. Even plots of land go straight to them without going on the market. If you dare buy a property from them without using their financial advisor and someone else is then guess who will get the property? The driving force behind this disgraceful practice is the ever arrogant Giles… Read Full Review

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★☆☆☆☆

“Marketed my property at a reduced price without my consent”

Written on: 19/03/2014 by Bigballs22 (1 review written)

I put my late parents house up for auction with W M Brown auction on the understanding that if it didn't sell on the day it would remain under auction conditions for 30 days after. I had no problem with this arrangement, and that is exatly what happened - no offers at the auction or during the 30 days period thereafter. No problem I thought. I let a couple of months pass by before turning my attention to selling it once more. However after doing a quick google search I was shocked to discover… Read Full Review

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★☆☆☆☆

“Blatantly incorrect details”

Written on: 19/03/2014 by jkpilsworth (1 review written)

I went to view a property in Leicester, which I was intending to purchase with my son, who is a student in Leicester. The house would be for him to occupy. The agents marketed the property as vacant and chain free. Instead, it had a sitting tenant, who had just signed a two year agreement, wiring that was dubious, a fence in need of repair, and bedrooms in a state requiring 'improvement' to say the least. I have received no response from the agent, although the tenant was very helpful showing… Read Full Review

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★☆☆☆☆

“Terrible experience viewing a property”

Written on: 19/03/2014 by firebirdnso (1 review written)

I went to view a property in Wisbech. I was treated with disrespect and rudeness. The agent refused to answer any questions, or provide any information. When we walked to the property, he walked 6 feet in front, and refused to answer questions. He was completely non professional, and there is no way EVER I would return to Browns, either in Wisbech, or in any branch office. He knew little history of the property, what had been done to it recently, declined to show a structural survey , etc… Read Full Review

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★☆☆☆☆

“rip off merchants”

Written on: 20/01/2014 by creation123 (2 reviews written)

watch yourselves if ever thinking of letting these lot rent out your property. They will rip you of big style with extra charges that you do not need so letting out an apartment cost us nearly three months of the six months period we let it for. They told us the agreed amount and it seemed ok so we went for it when asking for a statement of the six months we could see lots of extra charges. they wont give in so we are going through the financial ombudsman to sort things… Read Full Review

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Sptut's Response to creation123's Review

Written on: 11/04/2014

the problem is if they dont belong to any scheme ! they get away with doing what they want and stealing !!!!!!

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★☆☆☆☆

“Terrible ”

Written on: 04/12/2013 by Jemal1986 (1 review written)

I've never experienced anything so bad like this on my life with a company! I rang to view some properties and they said would get back to me! After 2 days heard nothing! So rang them back and they said they had lost my details and will get on it now! After another day I didn't hear back so I went into the branch my self and sorted it that way! They eventually rang me with a viewing and told me to meet them at the house for 12. I had to take time out of work to go view it! I get there and… Read Full Review

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★☆☆☆☆

“"Words fail me about W.H.B. -- and that's a first"”

Written on: 19/11/2013

Made a house viewing appointment for yesterday 10:30am.from Sowerby Bridge Yorkshire Branch No-show by W.H.B. -- called them on daughter's mobile at 10:45am. -- "we don't do viewings before 1PM." After a frank exchange of views, went on to see other properties. Got home later discovered they'd called me at 11:10am. that morning at home in Leeds. How did they think I could get home from there in 20 mins? I wasn't using a helicopter at the time, only my trusty Grand Voyager. There was a LOT of… Read Full Review

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★☆☆☆☆

“Terrible, untrustworthy, atrocious customer service....”

Written on: 13/11/2013

Re: William H. Brown (Ipswich Office). Quite simply the worst company i've ever dealt with. Supposed to be moving into a property. Been dealing with them 2 months, i still have no contract, no receipt of admin fees, nothing official to state i'm moving in. They initially tried to change my moving-in date by two weeks from the initial agreed date. Since then they've not returned phone calls or letters, apart from TODAY when i get a call saying that the property i'm moving into in 3 DAYS is in… Read Full Review

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★☆☆☆☆

“Incompetent”

Written on: 07/11/2013 by totallyfedup1 (1 review written)

Today (07/11/13) I have been gazumped courtesy of the Ipswich branch of William H Brown. Things got off to a bad start from day one so I should have followed my gut instinct and got the hell out of there. Initially, they informed me that the Vendor would agree a certain figure and then when I offered it, didn’t bother to get back to me. I contacted the Vendor myself, a week later, and was told that they had never informed William H Brown they would accept that figure in the first place and… Read Full Review

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★☆☆☆☆

“Unreliable.....Liars.....Uneducated,,,,,”

Written on: 11/10/2013

What can I say about the Great Yarmouth/Gorleston Branch....I think monkeys could do a better job....after enticing us in to sell with them full of promises....nothing....I was even directing them on what pictures to take....I'm not even sure you need a school education to work here....poor customer relations and messaging service (no one passes messages on). Kept putting price down to ridiculous levels....not listening or getting back to us....Charges keep piling up with their in house… Read Full Review

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★☆☆☆☆

“Un-professional staff”

Written on: 10/10/2013 by Gailanderson555 (1 review written)

I have had the mis-fortune of renting my property for the past year via the branch at Crystal Peaks, Sheffield. I should have realised I was making a huge mistake when my husband and I were in to sign all the paperwork, and our agent was literally slagging off one of her clients to us! We were however, very short of time as we were moving to the states. We have rented our property before through a competitor and in hind site, I wished we'd gone back to them! The only thing I'm grateful for… Read Full Review

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