RightMove Reviews - www.rightmove.co.uk

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★★☆☆☆
2.4 / 5
44% of users recommend this
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Summary

Rightmove.co.uk is the UK's number one property website. They are not estate agents but aim to be the place for UK home movers to find details of all properties available to buy or rent. They advertise estate agents, letting (rental) agents, new homes developers and overseas agents.

What do you think of rightmove.co.uk? Did you find the site helped in your hunt for a new home? Write a review and let others know.

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Latest Reviews

★☆☆☆☆

“No Customer Services”

Written on: 26/06/2014 by 151Dalrymple (1 review written)

Rightmove Overseas provided us with a marketing package and delivered continuously provided an inadequate service. It was agreed verbally by their account manager to provide a add on service which was appreciated. Now their new Director has reneged on the verbal contract and is now going to remove our agreement with out our permission. When I requested a complaints procedure I was informed that they do not have any! What! Rigntmove do not have any complaints procedures or customer service… Read Full Review

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★☆☆☆☆

“WORST COMPANY ”

Written on: 18/06/2014 by Justicec236 (1 review written)

Most Unhelpful staff don't care at all, the man we were speaking to we're extremely rude when going to view a property. And this is not the first time we have experienced this kind of manner from this company. I would have thought these agency's were made to help us customers find a property and help us through the process but they are the complete opposite… Read Full Review

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★★★★☆

“ESTATE AGENTS NOT REMOVING PROPERTIES THAT ARE UNDER...”

Written on: 22/05/2014 by MaximoHoward474 (1 review written)

I HAVE BEEN LOOKING FOR A PROPERTY TO RENT OR BUY FOR A FEW MONTHS AND HAVE MADE AT LEAST FORTY WASTED PHONE CALLS ENQUIRING ABOUT PROPERTIES ADVERTISED ON RIGHTMOVE ONLY TO BE TOLD BY THE AGENTS THAT THE PROPERTIES ARE EITHER SOLD OR UNDER OFFER SO BASICALLY UNAVALABLE. WHAT A WASTE OF TIME AND MONEY. I NOW RING AND EPECT TO BE TOLD THE PROERTY IS NO LONGER AVAILABLE. THE AGENTS SHOULD HAVE TO PUT 'UNDER OFFER' ON THE ADS BY LAW. I HAVE COMPLAINED TO THE ADVERTISING STANDARDS AUTHORITY BUT… Read Full Review

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★★☆☆☆

“A waste of time”

Written on: 23/04/2014 by Anahi51 (1 review written)

I find Rightmove and the agents acting to rent/sell properties to be very frustrating. The number of properties that are advertised yet no longer unavailable is very high. The 'request details' function doesn't seem to work as very rarely does this function actually yield any response from the agents- When the Estate agents do respond it is normally along the lines of 'property no longer available'. Which begs the question of why they have not taken the advert off the site. Even when I… Read Full Review

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★☆☆☆☆

“No response”

Written on: 15/04/2014 by Nappy100 (1 review written)

I have requested calls from fifteen agents in the last five days via the request details option on Rightmove and not had one call back, I am far from impressed… Read Full Review

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Sptut's Response to Nappy100's Review

Written on: 16/04/2014

they did the same to me - best to ring them !

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Mc140V's Response to Nappy100's Review

Written on: 23/04/2014

I've had a similar experience - most 'request details' have never been responded to and those that do respond only do so to say that the property is no longer available.... which only tells me that the site is not updated very well. Even when I have called the agents directly i have got the same 'will call you back' response but they never do. Very frustrating!!!

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★☆☆☆☆

“Probably the worst company in the world......”

Written on: 13/08/2013 by ScottishOnlineEstateAgent (1 review written)

As an agent we advertised with Rightmove.co.uk for over 3 years. Our fees were £612 per month in the last few months. We received a letter from Rightmove two months ago. It stated our average stock volume over the last 6 months was 198 properties. This level meant that they had to change our contract with them. The average stock level for their agents was 48 properties. Therefore, we would be classed as having 4 branches and our fees would rise from £612 to £2568,00. An increase of… Read Full Review

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Scr1975's Response to ScottishOnlineEstateAgent's Review

Written on: 27/09/2013

For now you are happy with the fees, I had a similar experience with Zoopla who wanted to put my fee up to £780 single office no thanks went to Rightmove and found them to be much better, good luck

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★☆☆☆☆

“ULTRA ESTATES 61 ROSSMORE ROAD”

Written on: 24/06/2013

ULTRA ESTATES, THE MOST CORRUPT AGENCY WE HAVE EVER DEALT WITH KEEP AWAY!!!! DO NOT RENT 200 MARYLEBONE ROAD FLAT 73 MARATHON HOUSE. We vacated the apartment first week of JUNE 2013 and were owed a deposit of Pounds 5,000 plus. We paid ALL our bills and also used the cleaning service to make sure the apartment was completely clean. We should have gotten our Deposit back by now but ULTRA ESTATES have still not completely paid back our full deposit. They have allowed the Landlord MR RASHID RAHMAN… Read Full Review

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★☆☆☆☆

“Poor value for money properties ”

Written on: 07/12/2012 by MattBRIAN (2 reviews written)

I used this site to find a property, i was seeking a one bed flat in west London priced at 150k although Rightmove has a huge choice the majority are over priced all by estate agents . The properties you find on Rightmove are virtually the same as the ones you find on Zoopla, prime location etc. I soon realised that estate agents fees and Rightmove fees probably influenced the pricing of the properties on this site. Rightmove properties are only from estate agents so their is no competition. I… Read Full Review

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★★☆☆☆

“Rightmove allow estate agents to abuse the search...”

Written on: 01/11/2012

Rightmove allow estate agents to abuse the search facility. The whole point in being able to choose which type of property to search for, is being abused. When you search for detached, semi-detached and some terraced properties come up in the search. This is not always obvious due to the way the agent has taken the photograph, it just wastes your time. If I wanted to search on a lesser site, I would use Zoopla. Rightmove used to be top of its game, now it doesn't check a single detail to see… Read Full Review

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★★★☆☆

“Just about good enough”

Written on: 05/09/2012 by SarahL81 (6 reviews written)

rightmove.co.uk have a strong foot hold when it comes to looking for renting online. What else is there to really use? I used the site recently and it did what I needed it to without blowing me away in the process. I think they could update the interface and offer you more pictures of properties. They always use pictures that show the good bits and then you go and see it and the has an awful bathroom of something is wrong with it that isn't on the listing. Now I'm not an idiot and understand… Read Full Review

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★☆☆☆☆

“Not best practice”

Written on: 21/07/2012

Not being informed/alerted of properties until they had been let sometimes up to two weeks before??? Often not informed of properties at all??? A call to the Property Ombusdman me thinks!!!… Read Full Review

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★★★★★

“Brighton Homes letting agent in Brighton, was fantastic”

Written on: 13/07/2012 by Scooper (1 review written)

I have to say, when I started to look for a property to rent in Brighton, I was a bit worried, 100's of agents and I contacted 70% of them and most didn't care, some said will call back, never did. But when I rang Brighton homes, the chap who answered the phone was happy, polite and friendly. Was really helpful, he talked me through the process and was not in a rush. He turned up promptly for the viewing, showed me the cost involved. Everything else went so smoothly, and I'm spending my 3rd day… Read Full Review

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★★☆☆☆

“Out of date property ads and bad practice!”

Written on: 04/05/2012

There are properties on Rightmove which have sold upto and over year ago, they allow agents to advertise themselves through long sold properties. This wastes peoples time, also reduces the value of other properties around these long sold properties. Why the hell does the largest online property portal allow this to go on? Zoopla has stopped this bad practice, yet Rightmove feel they are above the law and blatantly advertise sold properties well past their sell-by-date. I have conted… Read Full Review

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★☆☆☆☆

“PROPERTY OCTOPUS”

Written on: 19/11/2011

The house I stayed in had to be the most GRUBBIEST, UNKEPT, DIRTIEST place i've ever had the misfortune in staying in. Even the garden was unhygienic, full of waste from other tenants piled high. I will NOT be recommending it to anyone. The reason i've gone to the trouble in even writing a review shows how much I want people to stay well clear of this 'company'!!… Read Full Review

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Guest's Comment

Written on: 07/12/2011

Didn't you go to look at it before moving in? DOH! And how has this got anything to do with RightMove? They are a portal for estate agents - if you feel the property was badly advertised your first stop would be at the agents office surely. Or do you work for primelocation?

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Glennbirch's Comment

Written on: 13/12/2011

LOL! surely it is the landlord of the property you rented fault
Er not Rightmove? RM just an advertising medium !?!?
I look here to get objective reviews and dont arf read some stupid stupid reviews, I think most are competitors ;-) LOL!

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★☆☆☆☆

“I wouldn't reccommend this company at all. ”

Written on: 18/10/2011 by NotHappy123 (1 review written)

I wouldn't reccommend this company at all. I arranged a viewing and was left waiting for 20 minutes. I rang the office and they said the rep had txt me to confirm...to which I replied but still no-one turned up. I think it is totally unacceptable that they have just assumed that I didn't want the viewing, why would I arrange a viewing if I didn't want to look at the property. The rep even lied and claimed he hadn't recieved a text off me... he obviously ASSUMED I wasn't turning up as I didn't… Read Full Review

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★★☆☆☆

“A very frustrating site, I would have thought to...”

Written on: 07/05/2011

A very frustrating site, I would have thought to attract clients the web site would have been made more accessible, why is an English postal code necessary to be able to request additional property information… Read Full Review

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★☆☆☆☆

“My grandson rented a prperty in Canterbury. The office...”

Written on: 16/09/2010

My grandson rented a prperty in Canterbury. The office was not open to collect the key when I called depite being assured that someone would be in.We had to go on the wbsite to find the main office (in exeter) The person there then had to find the owner of the property and ask him to bring a key. As he lived an hour away, this meant another wait.Problems didn't end there.Final demand notices were awaiting my grandson(in his name)for water and a demand from southern electric for another large… Read Full Review

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Bbunter's Comment

Written on: 06/04/2011

I found this review not helpful because...the author's issue has nothing to do with Rightmove - it was an issue with the estate agent.

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★★★★★

“This website brings together in one place the adverts...”

Written on: 26/08/2010

This website brings together in one place the adverts from the majority of all the estate agent's websites.
If there are out of date properties listed on the site it is usually because they haven't been taken down from the estate agent's website.
The best way to use the site is to find properties you like the look of, then refer to the estate agent's own site to see if it's still available.
Used like this, it's a brilliant time saving device for finding as many properties as possible that fit… Read Full Review

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★☆☆☆☆

“Both Right Move and FindaPorperty.com contain...”

Written on: 12/06/2010

Both Right Move and FindaPorperty.com contain countless properties that are no longer available. When I was looking for a place to rent I called up several different estate agents to enquire about properties listed on the above sights. Every time I was told that the property in question was no longer available but that they had others on their books and that I should come in for a chat. One estate agent I spoke to said that estate agents don't bother taking the old properties down as they… Read Full Review

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Guest's Comment

Written on: 26/05/2011

This is an on-going problem that all property websites experience which is actually out of their control. Its an absolute nightmare as agents like to "show people what they've let" - basically a tool to draw people in and gain instructions.

It's actually against Rightmove's terms and conditions if you read through them.

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★☆☆☆☆

“I have enquired about 2 properties i found on...”

Written on: 21/04/2010

I have enquired about 2 properties i found on Rightmove.co.uk and on both occasions, never even got a call back from the agent, so whos fault is this? the 1st one, I rang the agent 3 hours later after not hearing anything only to be told, sorry its already gone.. yet rightmove still had it listed as available.. not a very good start. the 2nd time, i never heard a thing, so im guessing its the same deal as the 1st one.. the IPhone App is great.. but if the properties on it, are not kept up to… Read Full Review

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