Megabus Reviews - www.megabus.com

Click here if this is your business
★★☆☆☆
2.0 / 5
304
32% of users recommend this
Click here if this is your business
  • Value For Money

Summary

Mega Bus the low cost intercity travel www.megabus.com
? Ask our helpful community of experts about this product or company
Megabus www.megabus.com - Ask a question now

Media Gallery for Megabus www.megabus.com

Megabus www.megabus.com
Megabus www.megabus.com
Megabus www.megabus.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

“Megabus Accident”

Written on: 15/04/2015 by Eudell1 (1 review written)

I took the bus on March 31st in Atlanta. The bus was 30 minutes late and the new trainee driver ended up crashing into construction equipment. No one was seriously hurt and the bus continued on while the bathroom overflowed. It was really a horrendous experience and I feel that this could have been avoided by the bus having arrived on time and not have a new driver!… Read Full Review

Visit megabus.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Eudell1's Response to Eudell1's Review

Written on: 15/04/2015

I was on that bus, shaken up for a few days afterwards and I hurt my neck. I will never ride this bus again!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment

“Good service”

Written on: 13/04/2015 by Ambroziah (7 reviews written)

I have used the Megabus in UK and in Canada and was very happy with the service with both. Polite driver and a clean bus is the most you can ask for with the price you pay for the seats. My son has used the Megabus gold but he did not rate that as very good he said not worth paying more for what you get… Read Full Review

Visit megabus.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“my daughter waited 2 hours for the late bus 9.30 at...”

Written on: 05/04/2015 by Kennedy499 (1 review written)

they are cheap but the service is usless. every time the kids use it we have to pick them up very late... poor company.... what use is a service that dose not serve… Read Full Review

Visit megabus.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“DISHONEST”

Written on: 01/04/2015 by 440Barry (1 review written)

On the March 24th around 12:30pm I brought two round tickets from Boston to Washington DC from Megabus online. I paid $243. Before buying these tickets I called a number that was on their website that informed that all transactions should eb done online. Around 3 pm I went on there website to cancel the reservation. On the left lower section of the website was a section called trading in/ cancel reservations. so I went there and followed the steps to cancel the reservation. I then got a notice… Read Full Review

Visit megabus.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“they should close the business”

Written on: 20/03/2015 by MakhiMeredith (1 review written)

Last time I took a bus to Chicago which scheduled for3:15am. they sent messages at previous day saying it's going to be late for 1hr but they will try to make up it, which means we had only had to stay at the station waiting for the bus not knowing when it will arrive. After an hour waiting, another message came again and saying we will probably need to wait for another hour. The bus at last came around 5! This time the bus was having operational problems and all of the passengers got stuck on… Read Full Review

Visit megabus.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“The Worst !!!”

Written on: 16/03/2015 by 46Carey (1 review written)

Be warned - we booked a confirmed ticket yesterday evening, March 15th, from Houston to San Antonio. Megabus oversold the bus by 60 people, so we did not make the "first" bus. Megabus said that another bus was coming in "20 minutes". After 30 minutes we called their Customer NO Satisfaction line and they kept telling us another bus was coming in "20 minutes". One of the reps even said " let me calculate how much longer the bus will take to get there - only 15 to 20 minutes". Three hours later… Read Full Review

Visit megabus.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Megabus gold utter rubbish lack of luxury unless u r...”

Written on: 09/03/2015 by Maher99 (1 review written)

The only seats left for us were directly behind the driver! No leg space! Cant see anything in front! No table!Plug socket is by the window so only one of us can access it! So all the reasons we took this bus instead of the normal 1 have been for nothing! Even the worker on board who i guess serves drinks has a better seat than us with a little shelf table! We have nothing! Its a joke! Unless you know for sure you are the first one on I wouldn't bother taking this service! Can't tell you about… Read Full Review

Visit megabus.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Rip You Off”

Written on: 23/02/2015 by Jamesonr78 (1 review written)

Be sure to know that when you book a reservation you won't be able to cancel it or get refunded even if the bus is late or you give ample time notice in advance. Customer service is terrible. They do not notify you of location changes for pickup and in addition, if you need to speak with a megabus representative, all they will do is tell you either book another reservation or email your concerns to the "inquiries" department, which in turn will send you an automatic generated email. speaking to… Read Full Review

Visit megabus.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“First and very last time!”

Written on: 20/02/2015 by s34107 (1 review written)

Booked two consecutive journeys, Bristol to Birmingham, and Birmingham to Inverness last Friday with 45 minute connection time at Birmingham. Apparently the Bristol to Birmingham bus broke down the evening before and failed to arrive on schedule at Bristol. Eventually turned up an hour and a half late with other customers arriving from Exeter on a locally hired coach. Needless to say, my Megabus connection was missed at Birmingham, so I had to stay on the coach until Manchester where I… Read Full Review

Visit megabus.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Bus was late, cold and uncomfy”

Written on: 19/02/2015 by redten (2 reviews written)

I was travelling from Bristol to Cardiff for Valentine`s day 2015 and I had a ticket for 11:50 pm. Bus arrived at 12:30 and driver told me he came according to the schedule. When I entered, the bus was very cold due to the aircondition ( it is February!). Seats in the bus are the worst I ever saw, some wierd and very uncomfy shape, so my travel was like surviving. I have to mentione that I have missed one very important meeting in the morning because of the delay. Next time I will give my best… Read Full Review

Visit megabus.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Bus was late, cold and uncomfy”

Written on: 19/02/2015 by redten (2 reviews written)

I was travelling from Bristol to Cardiff for Valentine`s day 2015 and I had a ticket for 11:50 pm. Bus arrived at 12:30 and driver told me he came according to the schedule. When I entered, the bus was very cold due to the aircondition ( it is February!). Seats in the bus are the worst I ever saw, some wierd and very uncomfy shape, so my travel was like surviving. I have to mentione that I have missed one very important meeting in the morning because of the delay. Next time I will give my best… Read Full Review

Visit megabus.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Briiliant”

Written on: 18/01/2015 by hootinn (1 review written)

Travelled on the MegabusGold from Glasgow to London, wasnt sure what to expect as I had been on the night bus years ago. Was pleasantly surprised at the layout and although I had a bottom bunk it was comfortable and I slept well. Facilities were great but the biggest asset to this company are their drivers, very nice and really helpful. I dont have any negative comments about my experience and I will defo be using this service again… Read Full Review

Visit megabus.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Bad weather trip”

Written on: 13/01/2015 by lrcmayor (1 review written)

Trip from Chicago to Des Moines, IA with bad weather- thank God the bus driver was in charge. Even with horrendous road conditions, only 15 mins. late. Good travel environment. I will ride again. LRC… Read Full Review

Visit megabus.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Cold! ”

Written on: 12/01/2015 by Medinars428 (1 review written)

Horror is traveling by blue Megabus Not working power supplies! No Wi Fi! No toilet paper broken toilet flap and toilet door locker also I traveled from Newcastle too Aberdeen and I comes back next day by the semi bus I will never ever buy any ticket anymore by this company. Teach your drivers also please how too operate bus buttons… Read Full Review

Visit megabus.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Cheap, friendly service”

Written on: 09/01/2015 by BrycenWaugh218 (1 review written)

I travel from Manchester to Birmingham every month by Mega bus to see my partner and if it wasn't for that service we wouldn't see each other nearly as much. Everyone I meet I tell about Mega bus and about the wonderful value for money. I love the idea that I can book my tickets on line for the best possible prices and that I don't have to print them out as they are sent straight to my mobile with a matter of seconds… Read Full Review

Visit megabus.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“No heating”

Written on: 08/01/2015 by Disney825 (1 review written)

I was booked on the 16 20 gold bus from Glasgow to Aberdeen , bus was 45 minutes late was frozen standing waiting, when we finally got on the bus, we were told no hot drinks as boiler broken, this is ridiculous as the boiler has been broken since October , come on get your act together get fixed, was also told heating not working on the bus , won't be using your service again… Read Full Review

Visit megabus.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Poor customer service”

Written on: 08/01/2015 by Vistonya (1 review written)

This company has to have the worst customer service. I have never dealt with a company that does not have manager or supervisor that you can speak with when there poorly trained customer service reps can't seem to get it right, but why would the even attempt to give decent customer service when there are no repercussions for their extremely bad service. I would not recommend this company to anyone. I have seen this type of attitude in the company that I work for where the upper management… Read Full Review

Visit megabus.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Rude and agressive megabus official”

Written on: 29/12/2014 by PhilH52 (1 review written)

Took my daughter to the bus from Perth for the 2315 to London Victoria after the Christmas Break. she was lectured by this man wearing a High Viz Jacket for 'Holding up the service' which was nonsense as we arrived in time at the stop. He then continued to lecture her until I put my foot down. . (What this guy did not know was that dad was just behind her carrying her case..) and I told him his attitude was terrible. I believe he targeted my Daughter because he thought she was a lone… Read Full Review

Visit megabus.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Not as bad as I thought it would be”

Written on: 19/12/2014 by emroseclayts (1 review written)

I planned to get the megabus from Sheffield (Meadowhall) to London Victoria on 05/12/14. I got to the bus station early in hopes that the bus would arrive a little earlier than expected, but it was late by approximately 15 minutes, which isn't too bad at all compared to some of the reviews that I have seen on here! The bus was a double decker, and there were barely any free seats left. I found one on the top deck and got settled into my seat when a girl sat next to me, she was really nice and… Read Full Review

Visit megabus.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“megabus gold”

Written on: 11/12/2014 by Phillip469 (1 review written)

used megabus gold last week. on thursday got on bus on driver nice one rude and snappy . no hot drinks offerd evreything rushed. traveled from aberdeen to london victoria. on sunday night went to get bus back told at time bus was due to depart no sleeper service. when ask why bus driver was aggresive rude and said not his fault. i asked why no one had text or phoned me he again got angry and told us to get on the bus. was told i was emailed but little help when not able to checking this due too… Read Full Review

Visit megabus.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview
megabus.com