Megabus Reviews - www.megabus.com

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Mega Bus the low cost intercity travel www.megabus.com
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Latest Reviews

“Hit and run”

Written on: 30/07/2015 by Mystrygshellie (1 review written)

If you want to ride on a bus that Doesn't care it hits and runs a family car broke down on the side of the road then Megabus is your bus company. While trying to get my kids off the highway on I-65 in Indianapolis on June 27th at 5:45pm going northbound a megabus plate #p758210 tried to hit the kids father out of the way with the front of the bus trying to push him so he could continue his route he was beeping his horn with impatience as we we just trying to move our young 3,5,11 year old… Read Full Review

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“Overall experience was OK”

Written on: 28/07/2015 by Andreas78 (1 review written)

We (myself and 3 others) had a megabus booked to take us to Sheffield for the day, and we had it booked to bring us back on the same day on the evening. Our experience there was average as we were mostly excited and looking forward to going out for the day. On the way there their weren't many people actually on the bus so it was good, it wasn't full. We were told that the chargers would work on the bus and with being on the bus from Newcastle to Sheffield it took around about 3 hours but they… Read Full Review

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“First and last time”

Written on: 22/07/2015 by Jimenezlc1956 (1 review written)

Must be avoided , started late and delays on all other connections , rude driver , luggage mistreated , small spaces between the seats , bus dirt . My bones are destroy. No comparison with other companies , and the price is not low for as advertised . London - Turin at 60 pounds , someone bought it to 40 , but the famous trips to a euro , you could not see the shadow . The companies competing for the same price offer superior services , coach wider , and offer at least water . A journey that I… Read Full Review

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“the worst ever”

Written on: 27/06/2015 by 235Beebe (1 review written)

They didn't want to change my date or time even though I didn't get on bus neither has the bus left. there was still 10 minutes before bus departed. on the way to Orlando the bus smelled like doodoo. The driver was very disrespectful VERY. … Read Full Review

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“PLEASE AVOID TAKING MEGABUS! I know it's cheap and can...”

Written on: 26/06/2015

PLEASE AVOID TAKING MEGABUS! I know it's cheap and can actually seem like a good deal IF nothing seriously goes wrong, but overwhelmingly that's not the case. The bad reviews are the norm. Google Megabus and see for yourself. It's simply a VERY CROOKED company. Taking fares for nonexistent bus routes and denying refunds??? It happened to me, too. It was a very late night bus that never showed up. I eventually got to my destination by train the next morning. Needless to say, Megabus refused to… Read Full Review

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“Worst Experience Ever!”

Written on: 25/06/2015 by Perry469 (1 review written)

Please let me get this out of the way, before I go into detail of my experience with the staff and service. This was my first and last time I will ever use your bus service! I would rather walk to and from my destination than to take another Mega Bus. The staff is rude, dismissive, untrained professions that should not be allow interact with the public, let alone represent a business establishment. If I could give my review without giving a star, I would give no stars plus zero minus (-0). … Read Full Review

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“The worst”

Written on: 19/06/2015 by JayBauer212 (1 review written)

Spend the extra money for a flight. This was a terrible experience. Not only were both my buses an hour late, the wifi and outlets didn't work on a 12 hour bus ride. Never again. Ever… Read Full Review

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“Pay 40 dollar for your bag”

Written on: 09/06/2015 by HenryStone (1 review written)

It was the worse bus i have ever traveled with. Never had this experience with any other bus. You hafta pay extra 40 dollar for your bag… Read Full Review

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“TERRIBLE”

Written on: 02/06/2015 by TashaFreeman (1 review written)

I PURCHASED 9 TICKETS FROM WASHINGTON D.C TO NYC AND 6 OF THESE TICKETS WERE FROM FAMILY MEMBERS WHO CAME TO D.C TO GO WITH ME TO NYC FROM INDIANA.. THE BUS RIDE TO NYC WAS FREEZING COLD AND THE WAY BACK THE AIR DIDNT WORK. not TO MENTION THE WHOLE LEFT SIDE OF THE BUS LEAKED DO TO THE RAIN STORM WHICH LEFT OUR SEATS AND CLOTHING WET… Read Full Review

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“I will Never Travel with Megabus”

Written on: 21/05/2015 by Raven149 (1 review written)

I had purchased a ticket on May 19 to travel from New Orleans to Atlanta. While making this reservation on the Megabus website, I accidently chose Atlanta for the departure location and New Orleans for destination, what a major human error. After being aware of the mix up, I tried searching for the customer service number on the website page and online, but to my surprise there were several 1-800-numbers available online for the Megabus. Nevertheless, I finally was able to contact someone after… Read Full Review

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“Please do not use megabus!”

Written on: 18/05/2015 by Nichols.546 (1 review written)

Megabus is awful in customer service and reliability. I had one good experience to match the two consecutive terrible experiences before I decided I would rather spend a little more in order to deal with professionalism! Please please please do not use megabus unless you want to be 5+ hours late to your destination, ride in discomfort, and deal with terrible if existent customer service! My original ride was stopped and stranded in the middle of nowhere because the bus was literally leaning… Read Full Review

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“Megabus SUCKS!!”

Written on: 03/05/2015

We arrived to the pickup location 45 minutes in advanced, the bus NEVER SHOWED UP! When we called to see where the bus was, they told us the bus had came and left, which was NOT true. This caused us to miss our famy member's going away party to the military. When we called they told us we could not speak to a supervisor, and they had no corporate number, all we could do was send an email. The email that we recieved told us nothing could be done for us. After speaking with about 5 different… Read Full Review

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“Megabus Accident”

Written on: 15/04/2015 by Eudell1 (1 review written)

I took the bus on March 31st in Atlanta. The bus was 30 minutes late and the new trainee driver ended up crashing into construction equipment. No one was seriously hurt and the bus continued on while the bathroom overflowed. It was really a horrendous experience and I feel that this could have been avoided by the bus having arrived on time and not have a new driver!… Read Full Review

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Eudell1's Response to Eudell1's Review

Written on: 15/04/2015

I was on that bus, shaken up for a few days afterwards and I hurt my neck. I will never ride this bus again!

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“Good service”

Written on: 13/04/2015 by Ambroziah (7 reviews written)

I have used the Megabus in UK and in Canada and was very happy with the service with both. Polite driver and a clean bus is the most you can ask for with the price you pay for the seats. My son has used the Megabus gold but he did not rate that as very good he said not worth paying more for what you get… Read Full Review

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“my daughter waited 2 hours for the late bus 9.30 at...”

Written on: 05/04/2015 by Kennedy499 (1 review written)

they are cheap but the service is usless. every time the kids use it we have to pick them up very late... poor company.... what use is a service that dose not serve… Read Full Review

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“DISHONEST”

Written on: 01/04/2015 by 440Barry (1 review written)

On the March 24th around 12:30pm I brought two round tickets from Boston to Washington DC from Megabus online. I paid $243. Before buying these tickets I called a number that was on their website that informed that all transactions should eb done online. Around 3 pm I went on there website to cancel the reservation. On the left lower section of the website was a section called trading in/ cancel reservations. so I went there and followed the steps to cancel the reservation. I then got a notice… Read Full Review

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“they should close the business”

Written on: 20/03/2015 by MakhiMeredith (1 review written)

Last time I took a bus to Chicago which scheduled for3:15am. they sent messages at previous day saying it's going to be late for 1hr but they will try to make up it, which means we had only had to stay at the station waiting for the bus not knowing when it will arrive. After an hour waiting, another message came again and saying we will probably need to wait for another hour. The bus at last came around 5! This time the bus was having operational problems and all of the passengers got stuck on… Read Full Review

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“The Worst !!!”

Written on: 16/03/2015 by 46Carey (1 review written)

Be warned - we booked a confirmed ticket yesterday evening, March 15th, from Houston to San Antonio. Megabus oversold the bus by 60 people, so we did not make the "first" bus. Megabus said that another bus was coming in "20 minutes". After 30 minutes we called their Customer NO Satisfaction line and they kept telling us another bus was coming in "20 minutes". One of the reps even said " let me calculate how much longer the bus will take to get there - only 15 to 20 minutes". Three hours later… Read Full Review

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“Megabus gold utter rubbish lack of luxury unless u r...”

Written on: 09/03/2015 by Maher99 (1 review written)

The only seats left for us were directly behind the driver! No leg space! Cant see anything in front! No table!Plug socket is by the window so only one of us can access it! So all the reasons we took this bus instead of the normal 1 have been for nothing! Even the worker on board who i guess serves drinks has a better seat than us with a little shelf table! We have nothing! Its a joke! Unless you know for sure you are the first one on I wouldn't bother taking this service! Can't tell you about… Read Full Review

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“Rip You Off”

Written on: 23/02/2015 by Jamesonr78 (1 review written)

Be sure to know that when you book a reservation you won't be able to cancel it or get refunded even if the bus is late or you give ample time notice in advance. Customer service is terrible. They do not notify you of location changes for pickup and in addition, if you need to speak with a megabus representative, all they will do is tell you either book another reservation or email your concerns to the "inquiries" department, which in turn will send you an automatic generated email. speaking to… Read Full Review

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