Megabus Reviews - www.megabus.com

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Mega Bus the low cost intercity travel www.megabus.com
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Latest Reviews

“No problems for me! (Use common sense to avoid drama!)”

Written on: 01/01/2016 by tuvida2006 (1 review written)

I wish more Megabus users would write reviews on here, because I used it for the first time this week and was super nervous by all of the negative reviews I had read online. That being said, users need to be 100% prepared for their trips by double checking their booking date(s) and by reading all of the information about tickets, pick-up and drop-off times, etc. I personally had no issues, but there was at least one person on each of my departure trips who had accidentally booked a ticket for… Read Full Review

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“Always Late”

Written on: 30/12/2015 by Trevoru12 (1 review written)

Plan on arriving 2 hours late… Read Full Review

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“Brilliant”

Written on: 29/12/2015

I have read many a review on here and find the negative feedback an unfair representation of the service that Megabus provide. I booked a fare from Sunderland to London which cost me around £20 for a return. Upon entering the bus station I located the relevant stop and proceeded to wait in the queue. The bus was on time which was a good start, however the queue for the bus resembled a methadone queue. I am not snobby and decided that I would still proceed with my journey. The driver was a… Read Full Review

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“Middle of November”

Written on: 11/11/2015

I used Megabus today from Averdeen to Dundee, it was a very cold day, and to my distress, there was no heating on the bus, it was blowing cold air all the way to Dundee, this the first and last time I will use this again, coming back we used first bus, and it was so much more comfortable… Read Full Review

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“Archaic Service”

Written on: 08/10/2015 by logall (1 review written)

1) One can book tickets less than 24 hours before the journey but can't be amended or cancelled. Refunds? Really? 2) Had a horrible experience booking via their website (stagecoach). Booking via phone is 65p (0900 number) 3) One cannot board the bus from any other stop along the destination even if it's just a mile ahead of printed boarding stop. Even though I had already got ticket from Norwich centre, I had to book another ticket to choose boarding from Norwich East Anglia university (Just… Read Full Review

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“WORST SERVICE EVER  YES IT IS CHEAP BUT TRUST ME, PAY...”

Written on: 29/08/2015 by JaceHurley25 (1 review written)

WORST SERVICE EVER  YES IT IS CHEAP BUT TRUST ME, PAY MORE FOR OTHER COMPANIES AND SAVE YOURSELF THE STRESS. You may read this and think, well it can't be that bad, I'll just give it a try. Well think AGAIN. Think of the nights of 'one more drink won't hurt' and you wake up drunk and robbed on the streets sleeping in a pool of your own vomit. Think of the time your friends told you not to watch the Human Centipede and you went ahead to watch it. JUST DON'T DO IT! Booked a bus from Gent to… Read Full Review

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“ BEWARE WARNING ALL TRAVELLERS !!!”

Written on: 27/08/2015 by Proctor379 (1 review written)

My daughter traveled from Lancaster in the North to London Charing Cross on Tuesday 25th August 2015 on Megabus.She put her backpack (and all her worldly possessions traveling around Europe for x 3 months) in the hold of the coach and it WASN'T there at the end of her journey in London! Stolen /misplaced who knows....it hasn't turned up as yet ! Between the stops the bag was obviously removed /stolen by someone (we think Birmingham) ...how does this happen Megabus???? ,where is your… Read Full Review

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“ Bait and switch ”

Written on: 17/08/2015 by Jaquelineo1965 (1 review written)

I booked a ticket on the megabits then they switch the bus company to another bus company bait and switch what a rip off… Read Full Review

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“Hit and run”

Written on: 30/07/2015 by Mystrygshellie (1 review written)

If you want to ride on a bus that Doesn't care it hits and runs a family car broke down on the side of the road then Megabus is your bus company. While trying to get my kids off the highway on I-65 in Indianapolis on June 27th at 5:45pm going northbound a megabus plate #p758210 tried to hit the kids father out of the way with the front of the bus trying to push him so he could continue his route he was beeping his horn with impatience as we we just trying to move our young 3,5,11 year old… Read Full Review

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“Overall experience was OK”

Written on: 28/07/2015 by Andreas78 (1 review written)

We (myself and 3 others) had a megabus booked to take us to Sheffield for the day, and we had it booked to bring us back on the same day on the evening. Our experience there was average as we were mostly excited and looking forward to going out for the day. On the way there their weren't many people actually on the bus so it was good, it wasn't full. We were told that the chargers would work on the bus and with being on the bus from Newcastle to Sheffield it took around about 3 hours but they… Read Full Review

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“First and last time”

Written on: 22/07/2015 by Jimenezlc1956 (1 review written)

Must be avoided , started late and delays on all other connections , rude driver , luggage mistreated , small spaces between the seats , bus dirt . My bones are destroy. No comparison with other companies , and the price is not low for as advertised . London - Turin at 60 pounds , someone bought it to 40 , but the famous trips to a euro , you could not see the shadow . The companies competing for the same price offer superior services , coach wider , and offer at least water . A journey that I… Read Full Review

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“the worst ever”

Written on: 27/06/2015 by 235Beebe (1 review written)

They didn't want to change my date or time even though I didn't get on bus neither has the bus left. there was still 10 minutes before bus departed. on the way to Orlando the bus smelled like doodoo. The driver was very disrespectful VERY. … Read Full Review

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“PLEASE AVOID TAKING MEGABUS! I know it's cheap and can...”

Written on: 26/06/2015

PLEASE AVOID TAKING MEGABUS! I know it's cheap and can actually seem like a good deal IF nothing seriously goes wrong, but overwhelmingly that's not the case. The bad reviews are the norm. Google Megabus and see for yourself. It's simply a VERY CROOKED company. Taking fares for nonexistent bus routes and denying refunds??? It happened to me, too. It was a very late night bus that never showed up. I eventually got to my destination by train the next morning. Needless to say, Megabus refused to… Read Full Review

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“Worst Experience Ever!”

Written on: 25/06/2015 by Perry469 (1 review written)

Please let me get this out of the way, before I go into detail of my experience with the staff and service. This was my first and last time I will ever use your bus service! I would rather walk to and from my destination than to take another Mega Bus. The staff is rude, dismissive, untrained professions that should not be allow interact with the public, let alone represent a business establishment. If I could give my review without giving a star, I would give no stars plus zero minus (-0). … Read Full Review

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“The worst”

Written on: 19/06/2015 by JayBauer212 (1 review written)

Spend the extra money for a flight. This was a terrible experience. Not only were both my buses an hour late, the wifi and outlets didn't work on a 12 hour bus ride. Never again. Ever… Read Full Review

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“Pay 40 dollar for your bag”

Written on: 09/06/2015 by HenryStone (1 review written)

It was the worse bus i have ever traveled with. Never had this experience with any other bus. You hafta pay extra 40 dollar for your bag… Read Full Review

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“TERRIBLE”

Written on: 02/06/2015 by TashaFreeman (1 review written)

I PURCHASED 9 TICKETS FROM WASHINGTON D.C TO NYC AND 6 OF THESE TICKETS WERE FROM FAMILY MEMBERS WHO CAME TO D.C TO GO WITH ME TO NYC FROM INDIANA.. THE BUS RIDE TO NYC WAS FREEZING COLD AND THE WAY BACK THE AIR DIDNT WORK. not TO MENTION THE WHOLE LEFT SIDE OF THE BUS LEAKED DO TO THE RAIN STORM WHICH LEFT OUR SEATS AND CLOTHING WET… Read Full Review

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“I will Never Travel with Megabus”

Written on: 21/05/2015 by Raven149 (1 review written)

I had purchased a ticket on May 19 to travel from New Orleans to Atlanta. While making this reservation on the Megabus website, I accidently chose Atlanta for the departure location and New Orleans for destination, what a major human error. After being aware of the mix up, I tried searching for the customer service number on the website page and online, but to my surprise there were several 1-800-numbers available online for the Megabus. Nevertheless, I finally was able to contact someone after… Read Full Review

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“Please do not use megabus!”

Written on: 18/05/2015 by Nichols.546 (1 review written)

Megabus is awful in customer service and reliability. I had one good experience to match the two consecutive terrible experiences before I decided I would rather spend a little more in order to deal with professionalism! Please please please do not use megabus unless you want to be 5+ hours late to your destination, ride in discomfort, and deal with terrible if existent customer service! My original ride was stopped and stranded in the middle of nowhere because the bus was literally leaning… Read Full Review

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“Megabus SUCKS!!”

Written on: 03/05/2015

We arrived to the pickup location 45 minutes in advanced, the bus NEVER SHOWED UP! When we called to see where the bus was, they told us the bus had came and left, which was NOT true. This caused us to miss our famy member's going away party to the military. When we called they told us we could not speak to a supervisor, and they had no corporate number, all we could do was send an email. The email that we recieved told us nothing could be done for us. After speaking with about 5 different… Read Full Review

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