Megabus Reviews - www.megabus.com

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Summary

Mega Bus the low cost intercity travel www.megabus.com
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Latest Reviews

“Megabus seems to have improved”

Written on: 01/05/2016 by Yandelq119 (1 review written)

I took another trip on Megabus hesitantly. My previous trip had been a disaster. The bus broke down several time, my luggage was lost,etc. I had said I would never subject myself again but had decided to give it another try. I'm glad I did. My recent trip was much improved. It was enjoyable, comfortable and the driver was professional and polite. I'm not sure what has changed but keep up the good work because the customers can see a big difference. Thank you… Read Full Review

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“threatened during trip”

Written on: 28/04/2016 by Keshawn195 (1 review written)

Horrible experience today traveling from NYC to Philly. Wanted to work during trip and had the lights on. The tooth-sucking ghetto-whore sitting next to me decided that it was her right to turn off the lights because it interfered with watching of some dumb ass show on her phone. After she turned off the lights...I turned them back on...she turned them off and threatened me with her pepper spray. I went to complain but the driver was from her hood and refused to do anything… Read Full Review

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“Horrible experienced”

Written on: 24/04/2016 by Benjamima123 (1 review written)

Travelled on the megabus today from London Victoria to preston, before I start the review I know it Is a cheap service and you get what you pay for but the driver ended up in a racist attack on a passenger refused us to get of the bus after sitting on for 4 hours to have a stretch for two minutes would not inform us where in Bolton the bus was stopping and ended with a rant at a cyclist in Manchester I vacated the bus in Manchester after paying to Preston because the driving was vile would not… Read Full Review

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“horrible customer service”

Written on: 24/04/2016 by lala93 (1 review written)

Megabus was suppose to pick up in Princeton. They changed the pickup location did not notify the passengers or update their web page. we had to drive from Princeton to NY and the customer service rep said it wasn't their fault. I asked for a supervisor she said there are none, told me send an email and hung up on me. we will not be using their services again… Read Full Review

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“Customer Service Sucks and Service Terrible”

Written on: 13/04/2016

This is the first time my daughter and I have tried using the megabus as a method to go to New York. The bus kept breaking down, the driver did not communicate with the passengers, no air circulation on the bus, and customer service could not provide any details. The bus was scheduled to arrive in New York at 10:34. We were sitting in Baltimore at 9:30 am not making any progress during this trip. I called to have my monies refunded simply because I had to utilize another method of… Read Full Review

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“Ridiculous !!”

Written on: 24/03/2016 by Lada88 (1 review written)

From London to carmarthen (South wales) journey time appx 5hrs we did seven and a half without a stop!! Disgusted with the service. Will never use again, National express all the way!! No problems with them going to London, no messing about two stops maybe three maximum with a service break for basic human needs such as food and bathroom facilities. Whereas i have no idea Who the idiot that mapped out the route for megabus......all small backstreets and around the houses. Bus also broke down… Read Full Review

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“Ridiculous !!”

Written on: 24/03/2016 by Lada178 (1 review written)

From London to carmarthen (South wales) journey time appx 5hrs we did seven and a half without a stop!! Disgusted with the service. Will never use again, National express all the way!! No problems with them going to London, no messing about two stops maybe three maximum with a service break for basic human needs such as food and bathroom facilities. Whereas i have no idea Who the idiot that mapped out the route for megabus......all small backstreets and around the houses. Bus also broke down… Read Full Review

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“ok ”

Written on: 14/03/2016 by 318MacKinnon (1 review written)

I work as a Technician for a national company. So ending up using Megabus a lot. I tried their "Gold" sleeper service the beds are uncomfortable, you get a proxy pillow and blanket and you get A muffin, small bottle of water on departure. On arrival you get a croissant and a carton of juice. The crew were great I also use there regular services to get to clients closer to home and find them ok, couple of times there late but this tends to be traffic and they try to make up for lost time on… Read Full Review

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“Great trip!!”

Written on: 20/02/2016 by thegrimreaper633 (2 reviews written)

Just returned from Inverness on the Megabus! The trip up was relaxing and stress free and the driver and assistant were very helpfull!! as was our journey home! Had the scone and cuppa which was a nice wee touch!! Yes all in all it was a pleasant journey and will be travelling with them again!!!… Read Full Review

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“No problems for me! (Use common sense to avoid drama!)”

Written on: 01/01/2016 by tuvida2006 (1 review written)

I wish more Megabus users would write reviews on here, because I used it for the first time this week and was super nervous by all of the negative reviews I had read online. That being said, users need to be 100% prepared for their trips by double checking their booking date(s) and by reading all of the information about tickets, pick-up and drop-off times, etc. I personally had no issues, but there was at least one person on each of my departure trips who had accidentally booked a ticket for… Read Full Review

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“Always Late”

Written on: 30/12/2015 by Trevoru12 (1 review written)

Plan on arriving 2 hours late… Read Full Review

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“Brilliant”

Written on: 29/12/2015

I have read many a review on here and find the negative feedback an unfair representation of the service that Megabus provide. I booked a fare from Sunderland to London which cost me around £20 for a return. Upon entering the bus station I located the relevant stop and proceeded to wait in the queue. The bus was on time which was a good start, however the queue for the bus resembled a methadone queue. I am not snobby and decided that I would still proceed with my journey. The driver was a… Read Full Review

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“Middle of November”

Written on: 11/11/2015

I used Megabus today from Averdeen to Dundee, it was a very cold day, and to my distress, there was no heating on the bus, it was blowing cold air all the way to Dundee, this the first and last time I will use this again, coming back we used first bus, and it was so much more comfortable… Read Full Review

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“Archaic Service”

Written on: 08/10/2015 by logall (1 review written)

1) One can book tickets less than 24 hours before the journey but can't be amended or cancelled. Refunds? Really? 2) Had a horrible experience booking via their website (stagecoach). Booking via phone is 65p (0900 number) 3) One cannot board the bus from any other stop along the destination even if it's just a mile ahead of printed boarding stop. Even though I had already got ticket from Norwich centre, I had to book another ticket to choose boarding from Norwich East Anglia university (Just… Read Full Review

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“WORST SERVICE EVER  YES IT IS CHEAP BUT TRUST ME, PAY...”

Written on: 29/08/2015 by JaceHurley25 (1 review written)

WORST SERVICE EVER  YES IT IS CHEAP BUT TRUST ME, PAY MORE FOR OTHER COMPANIES AND SAVE YOURSELF THE STRESS. You may read this and think, well it can't be that bad, I'll just give it a try. Well think AGAIN. Think of the nights of 'one more drink won't hurt' and you wake up drunk and robbed on the streets sleeping in a pool of your own vomit. Think of the time your friends told you not to watch the Human Centipede and you went ahead to watch it. JUST DON'T DO IT! Booked a bus from Gent to… Read Full Review

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“ BEWARE WARNING ALL TRAVELLERS !!!”

Written on: 27/08/2015 by Proctor379 (1 review written)

My daughter traveled from Lancaster in the North to London Charing Cross on Tuesday 25th August 2015 on Megabus.She put her backpack (and all her worldly possessions traveling around Europe for x 3 months) in the hold of the coach and it WASN'T there at the end of her journey in London! Stolen /misplaced who knows....it hasn't turned up as yet ! Between the stops the bag was obviously removed /stolen by someone (we think Birmingham) ...how does this happen Megabus???? ,where is your… Read Full Review

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“ Bait and switch ”

Written on: 17/08/2015 by Jaquelineo1965 (1 review written)

I booked a ticket on the megabits then they switch the bus company to another bus company bait and switch what a rip off… Read Full Review

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“Hit and run”

Written on: 30/07/2015 by Mystrygshellie (1 review written)

If you want to ride on a bus that Doesn't care it hits and runs a family car broke down on the side of the road then Megabus is your bus company. While trying to get my kids off the highway on I-65 in Indianapolis on June 27th at 5:45pm going northbound a megabus plate #p758210 tried to hit the kids father out of the way with the front of the bus trying to push him so he could continue his route he was beeping his horn with impatience as we we just trying to move our young 3,5,11 year old… Read Full Review

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“Overall experience was OK”

Written on: 28/07/2015 by Andreas78 (1 review written)

We (myself and 3 others) had a megabus booked to take us to Sheffield for the day, and we had it booked to bring us back on the same day on the evening. Our experience there was average as we were mostly excited and looking forward to going out for the day. On the way there their weren't many people actually on the bus so it was good, it wasn't full. We were told that the chargers would work on the bus and with being on the bus from Newcastle to Sheffield it took around about 3 hours but they… Read Full Review

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“First and last time”

Written on: 22/07/2015 by Jimenezlc1956 (1 review written)

Must be avoided , started late and delays on all other connections , rude driver , luggage mistreated , small spaces between the seats , bus dirt . My bones are destroy. No comparison with other companies , and the price is not low for as advertised . London - Turin at 60 pounds , someone bought it to 40 , but the famous trips to a euro , you could not see the shadow . The companies competing for the same price offer superior services , coach wider , and offer at least water . A journey that I… Read Full Review

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