Lloyds TSB Offshore Banking Reviews
Latest Reviews
★★★★★
“Friendly local service for Manx residents”
Written on: 03/05/2013
We met Lloyds TSB Offshore after a disastrous experience with another Financial Advisor. The only advice we took (enough said) was to spread deposits to another Bank to maximise compensation. From the outset, Lloyds wanted to get to know us as customers. After 30 years with a faceless UK bank, a local outfit who took a personal interest was so refreshing. Since then Lloyds have proactively encouraged us to make more productive use of our money. We have also moved our current account, and the... (read more)
★☆☆☆☆
“WHY DO LLOYDS NOT REPLY TO MY MESSAGES”
Written on: 09/04/2013
I have a Lloyds UK bank account. I have come over to South Africa for a few years with my partner and whilst I was here my bank card expired.It was sent to my UK address and my daughter misplaced it by mistake before she could post it out to me. I have tried in vain to contact Lloyds with know avail to have a replacement sent. I have also tried to go onto my internet banking and it keeps saying error try again,I have tried again for 3 months and nothing. I want to travel back home to the UK... (read more)
★☆☆☆☆
“Never again”
Written on: 03/04/2013
Unfortunately i have had 9 long bad years dealing with this bank. Not one good thing to say but i should have realised as my only way to bank with these people is still by FAX using a set of ''unique'' numbers. To sum them up - the left hand doesn't know what the right one is doing and these people are in charge of our finances ...lol. (read more)
★☆☆☆☆
“The Worst Banking Experience of my Life”
Written on: 01/03/2013
After eighteen problem free years with Bank of Scotland Jersey I am now at the mercy of Lloyds TSB International. I have waited three months for a document to be sent to me to unlock my account. I should explain that I gave the correct characters however the computer said they were incorrect, thus I was locked out even giving the correct details. I have since learnt that Lloyds have had computer cliches which have caused errors in passwords. When you call it takes forever to get through,... (read more)
★☆☆☆☆
“Offshore Security Neurosis”
Written on: 31/01/2013 by kulana (1 review written)
Reading the other reviews on this site makes me realise my last two years of suffering with Lloyds TSB Offshore Banking are far from isolated. I have had an International Premier Account for that time (I live in Australia), I switched from an earlier type of Lloyds overseas sterling account. This seems to have been the root of the internet access problems I constantly experience. I do admit some of it is self-imposed. But Lloyds can never dig me out of the hole. They just pile more on... (read more)
★☆☆☆☆
“Lloyds TSB it should be "TBS" Terrible Banking Service”
Written on: 30/01/2013 by theboxer
As a expatriate who travels extensively and needs online banking this outfit Lloyds TSB International is useless. Online banking should be just that ONLINE, to do the smallest transaction is so complicated and usually ends up with "please call" I have spent a small fortune calling from remote locations only to be told "write a letter" or we will send you a "code" there is no postal service where I currently work. All in the name of security, last call was over ten minutes only to be told you... (read more)
★☆☆☆☆
“Useless!”
Written on: 27/01/2013
Avoid the Lloyds international banking, I have had the misfortune of relying on them myself having recently relocated. In the 3 weeks I have used it the following have become clear: You get three accounts, however EUR/USD are on one platform and GBP is on another so you have to log in separately and there is no link to the GBP account (you have to transfer as if an external account) Exchange rates if you want to convert any of the currencies are extremely uncompetitive. A $3000 transfer... (read more)
★☆☆☆☆
“Yet more problems Offshore!”
Written on: 26/01/2013 by shieldslass (1 review written)
Having gotten over the fiasco following the compulsory transfer of my Halifax International account to Lloyds TSB Offshore in July 2012, things had been running fairly smoothly with my account, bearing in mind I don't have a lot of transactions for things to go wrong! However, with the onset of a new year began the onset of yet more problems with this Mickey Mouse organisation! I am now, once again, unable to make online payments from my account. I can of course make phonecalls to Lloyds at... (read more)
★☆☆☆☆
“appalling phone service”
Written on: 20/12/2012 by jackccr (1 review written)
having banked offshore with lloyds tsb for two years not really using them for anything apart from the odd payment here and there, I began calling them more frequently as purchase date loomed on my property in italy. then innumerable calls to phone banking, pathetic service from teenagers much of the time, no guarantees on when monies would actually be available in the offshore or onshore accounts, and to top it off, an inexplicable 24 hour delay before euro funds were available on my visa... (read more)
★☆☆☆☆
“Cynically taking advantage of an old lady”
Written on: 07/11/2012
My mother is 82 years old. This bank put her onto waht seemed a good deal in a one year deposit. Then they rolled her over into a furhter year and the ridiculously low rate of interst (0.1% without telling her they were doing this or telling her what the new rate of interest would be on her account. When I protested and wanted to move her money to a new account, they had the temerity to refuse to acknowledge that what they had done was unprincipled and cynically taking advantage of an old... (read more)
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Showing 1 - 10 of 58 Reviews
★☆☆☆☆
“Total disaster-AVOID”
Written on: 09/10/2012
My Halifax account was forcibly transferred to Lloydstsb-offsore. I have tried since July 2012 to activate Internet banking- tried well over 20 times. I never get the access code. Phone bank is expensive to call and never sure if they get all the details correct. Called and emailed many times, lloyds have the same lame answer we are having trouble sending text to US!! Lloydstsb is the bottom of the pile. Never ever go there. Who can a file a complaint with. (read more)
★☆☆☆☆
“Awful - customer for 30 years wants to leave”
Written on: 02/10/2012
I also bank with HSBC First Direct and they are fantastic. I just phoned Lloyds TSB offshore and after being cut off the first time it took 14 minutes 27 seconds to make one internal transfer and 1 payment. Half the time the mess up and also half the time they need to call you back to verify the details as a "security check" - This gives me no confidence and makes me wonder did somebody hack their systems? (read more)
★☆☆☆☆
“Just when I think it can't possibly get any worse ......”
Written on: 17/09/2012
Lloyds TSB offshore IOM is an absolute disgrace. They can't change my address, they can't cancel a standing order, they can't set up a new standing order, they wont set up telephone banking for me, they wont recognize my identity. it seems that they have got my money and are making damn sure I cant touch it. Tell me how or who can I complain too? (read more)
★☆☆☆☆
“Ugh. A pain to deal with.”
Written on: 08/09/2012
Agree with eveybody else stating that the set up for online banking is rebarbative. And setting up online banking is ridiculously complicated requiring multiple phone calls. I went with them because I could open an account before moving to the UK and HSBC had already given me a glimpse of their own incompetence. Lloyds Offshore offer realy nothing. They charge £20 a month for an account unless theres £2500 in the account at all times. For that you get: nothing. Interest rates are 0% on... (read more)
★☆☆☆☆
“shambles”
Written on: 07/09/2012
My halifax international account has now been switched to Lloyds, what a mess, halifax was brilliant but this shower of sh*t, nothing seems to work, all they want you to do is keep ringing up 0845 numbers. Passwords, memorable names, user I.D's so complicated,big fat 0 from me, will be changing as soon as possible. (read more)
★☆☆☆☆
“Lloyds TSB Offshore a total disaster”
Written on: 23/08/2012 by Bolivar (1 review written)
My account got transferred to Lloyds Offshore on the 27th July. To activate the login they are supposed to send me a security code via text message to my mobile. This did not happen. It was only after a long time and a lot of communication that they finally admitted that they have a problem sending text messages to "some" countries. What possibly could be the problem? I receive texts from the UK all the time. Why didn’t they admit it on the 30th July? They could have put a notice on the... (read more)
Shieldslass's Response to Bolivar's Review
Written on: 28/08/2012
I too have had nothing but problems with Lloyds TSB Offshore. I fully agree with everything you have written in your review. I find it a total disgrace that after almost five weeks since my account was transferred to this "Mickey Mouse" organisation, I still cannot access my bank account online. I have had to register for their Phonebank service (which I did not want!) in order to be able to have Internet Banking, but like you have been told that they are unable to text me a security code! I will most certainly be moving my money to another Bank at the first opportunity, assuming I ever regain access to it!!!
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Markmoscow's Response to Bolivar's Review
Written on: 07/09/2012
You are right. They are a total disaster. It is like dealing with stupid children. They even lie like children - they say things that are simply untrue, in writing and then when challenged pretend they have said nothing. I am a commercial and banking lawyer and I can tell you it is the worst bank I have ever seen in my life. Their business model is to pretend to be an "elite" private bank but all they are doing is trying to suck in deposits using the Lloyds name and then lending them on cheaply to Lloyds in the UK for as long and as cheaply as possible. Once they have your money they have no interest in customer service at all. When you give your money to them you feel it is no longer yours. They are a catastrophe. I will post my full review here soon.
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Dohaqueen's Response to Bolivar's Review
Written on: 16/09/2012
Exact same story when mine and my husband's Halifax International accounts got switched over to Lloyds TSB Offshore! Trying to get the ''secret'' passwords sent over to Qatar to set up telephone banking is proving impossible - all our other post gets here within a week, but we are still waiting after 3 weeks have gone by. Endless amount of time spent on phone calls and they can't give me any info as they say they don't have enough security info on their systems to identify me!!! I hope they do have all my info, that should have been transferred from Halifax International! Maddening that I cannot access MY money or get any info about it! My husband had a bit more joy, but can't get the sacred SMS message to gain access to his account via internet banking! Really is a joke - says on their website that it should be easy as 123 to set up internet banking/telephone banking for this new account (,with a bank that I never asked to join!).
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★☆☆☆☆
“On 27th July my Halifax International account was...”
Written on: 22/08/2012 by sueinfrance (1 review written)
On 27th July my Halifax International account was transferred to Lloyds TSB International. For two weeks now I have been unable to activate on-line access and they have been unable to resolve the problems. Because I could not access my money, my current account with another UK bank has gone into the red and I was asked to rectify this. I therefore requested a money transfer through Lloyds Int. telephone banking and, a week later, the money has still not arrived in my current account. My... (read more)
★☆☆☆☆
“Incompetent terrible service even on a new account”
Written on: 04/06/2012 by Keith999 (1 review written)
I wish I had read these reviews before choosing Lloyds TSB for an international account. I opened an off-shore premier account in April and have experienced a total lack of service delivery or interest in customer care. It seems that once they got the money all service stopped. Expensive calls to a slightly arrogant call centre to sort matters out have not helped. They cannot call back (no doubt due to call costs which they prefer the customer to pay). They can't even Email you back so all... (read more)
Guest's Response to Keith999's Review
Written on: 06/08/2012
Stay completely away from Lloyds TSB offshore.
I thought the service to "customers" was just a never ending story of gross incompetence, extreme casualness, procedures which lacked any grown up sensible thought and "products" that clearly are deceptive and loaded with hidden charges to the point where they insult one's intelligence. Its mission is to fleece the "customer" at every opportunity.
If I were to give all the examples how I came to this conclusion it would take too long.
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★☆☆☆☆
“Absolute Incompetence and zero interest from staff.”
Written on: 02/03/2012 by hadenoughofthiscrap
I have had a serious issue with trying to have foreign cheques processed by the foreign cheque department.Despite a number of phone calls and letters from overseas no one has had the decency to respond to these complaints.They have washed their hands of it and are not in the least bit interested helping. It sickens me when I come across this level of incompetence and couldn't care less attitude in what is supposed to be a professional organisation. (read more)
★☆☆☆☆
“Long time customer now finally fed up enough to close acct”
Written on: 27/01/2012 by Dustdevyl
I opened an account with them in Dubai the late 1990's and have had nothing but trouble with my debit card drawn on my dollar account. It gets blocked whenever i try to make an purchase internationally. I do not go to UK at all so all my calls to sort this out have to be international at high cost as they are very slow. Took me years to setup internet banking and now i checked and it turns out they are charging me $30 a month just to have an account with them unless i keep $3500 in the... (read more)
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Showing 11 - 20 of 58 Reviews
★☆☆☆☆
“They invested in Maddoff's Ponzi scheme. Enough...”
Written on: 11/01/2012 by pmeehan
The customer service is not very well organized. Waiting times to speak to an operator have increased. They constantly lie. No interest rates in the slightest. Outdated systems, no callback etc. The debit card tends to leave you in trouble in at the most inconvenient times leaving you unable to rent cars in a new country or pay for dinner at after a date. Out of every time they have blocked my card for fraud (over 50 at least in the last 3 years) they have never once picked up the 3... (read more)
★☆☆☆☆
“DON'T JOIN THIS BANK!!!!!!!!!!!!!!”
Written on: 05/01/2012
If you're reading this review to see whether Lloyds offshore is the right bank for you- let this be your warning. They are terrible. The telephone banking is chaotic and rude. NO ONE is accountable. There have been so many errors that have cost me a lot of money and all they ever say is: all we can do is apologize for that. They never make it better thought. It's been 8 long years and my own fault for not closing this account sooner. No one that I know that has had an account with them has... (read more)
★☆☆☆☆
“Telephone Banking in shambles”
Written on: 15/12/2011
Let´s put it this way: worthless piece of work. Don´t bank with them, spare yourself the time. You´ll get endless grief, extremely poor service and contradictory information. It´s unbelievable the way the bank is run. (read more)
★★★★☆
“Improving”
Written on: 17/08/2011
I opened an account with them in the IOM from a UK Office before i moved abroad and all accounts are linked and working well. Its a pain as their savings accounts are on a different system but i have spoken with their agents and they tell me they are introducing a new computer system within 6 months so hopefully the niggles will improve. I also dealt with one of their Financial Advisers in the UAE and his advice saved me a fortune as there is a lot of unregulated Advisers in Middle East (read more)
★☆☆☆☆
“Lloyds-TSB Offshore is a complete disaster”
Written on: 04/07/2011
After the takeover of the Halifax/Bank of Scotland by Lloyds my original BoS account was closed, and my money was transferred to a new Lloyds-TSB offshore account.Since then my internet banking has never functioned correctly, and despite repeated telephone calls, asking for explanations, I am still completely unaware of what I should do to improve the situation. I am at present seeking an alternative bank, and can only agree with the 99% of other reviewers - AVOID LLOYDS-TSB INTERNATIONAL IF... (read more)
★☆☆☆☆
“Absolutely avoid this bank at all costs. My cards...”
Written on: 08/04/2011
Absolutely avoid this bank at all costs. My cards expired 10 weeks ago and I called before the expiry date to confirm replacements would be sent. Countless calls later and so many lies and they still have not sent my cards. I have no access to my accounts. I've spoken to so many agents and have been told different reasons why they were not sent. These are the laziest and rudest customer service agents I have ever had the misfortune to have to deal with. Currently I have no idea how to get... (read more)
★☆☆☆☆
“I agree completely with all the other reviews, and had...”
Written on: 03/04/2011
I agree completely with all the other reviews, and had I read them first I might not have joined up with TSB.
As for internet Banking, it's been four months now and I still haven't even had a call back from the internet banking team. Some of the Reps on the other end of my calls are pleasent and helpfull, but others are not so. I have even encountered utter rudeness. Even though they mostly try to be helpfull, and say that they will try to get the Internet Banking team to fix the problem,...
(read more)
★☆☆☆☆
“All I can say is avoid Lloyds TSB Offshore account at...”
Written on: 28/03/2011
All I can say is avoid Lloyds TSB Offshore account at all costs. It has been an absolute nightmare in the two years since I opened it. Unexplained charges, surly disinterested call centre staff ringing at 3am (unaware of the different time zones), highly temperamental debit card leaving me totally up the creek on 5 occasions so far, an 8 month process to set up internet banking (still not working), many long, expensive and frustrating international calls, unacknowleged emails, you name it.... (read more)
Guest's Comment
Written on: 04/06/2012
I should have read these reviews before opening an off-shore account with Lloyds TSB - I now totally regret this decision. 2 Months after opening the account I can report terrible service, very expensive international calls to sort things out, rude call centre people etc. Still waiting for confirmation of deposits and still wating for a working debit card - The first card arrived with no sepearte PIN advice and now they have to cancel the card and start again. Do not go near them !!
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★☆☆☆☆
“Quite simply, I have caught them lying to me about...”
Written on: 22/03/2011
Quite simply, I have caught them lying to me about charges. I haven't even got as far as the internet banking as they can never correctly identify me (despite the fact that they called me) and they are singularly unhelpful in the majority of interactions. The problem is, where is the better alternative? (read more)
★☆☆☆☆
“Oh dear! Lloyds Bank should be thoroughly ashamed but...”
Written on: 10/03/2011 by Customers Revolt (4 reviews written)
Oh dear! Lloyds Bank should be thoroughly ashamed but of course they are not! We have been Lloyds Premier customers for years - the telephone banking security is ridiculous and yet they get annoyed when they phone you and you ask them to prove who they are!
We are currently in a dispute with Lloyds Bank International in Spain (formerly Halifax Espana) as someone in the bank deliberately withheld a contract document from us, forged our signature, the result of which has meant that our...
(read more)
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Showing 21 - 30 of 58 Reviews
★☆☆☆☆
“After two years with an international Sterling account...”
Written on: 19/02/2011
After two years with an international Sterling account I received a letter informing me that my account would be 'upgraded'. My account will automatically switch to a premier account and for the privilege my account fees will be £20 a month if my balance is less than £2,500. So essentially I'm being forced to close my account. This is really encouraging me to move all my accounts to another bank. (read more)
Guest's Comment
Written on: 19/07/2011
Me too except I didn't even receive notification of the upgrade... mail is unreliable here in Saudi, I just happened to log on one day and saw the charge, called them to be told I had been upgraded (nice to have been asked) and now have to send them a letter closing the account by snail mail as they don't accept faxed nor scanned and emailed copies... no doubt it will take a month for my letter to arrive to them, if it does at all, and I'll be charged another 20GBP. This is the most useless bank I have ever come across!!!
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★☆☆☆☆
“Lloyds TSB offshore services is terrible. Do yourself...”
Written on: 03/02/2011
Lloyds TSB offshore services is terrible. Do yourself a favor and avoid this at all costs. It took me 3 months just for them to mail me my online pin, and today, some 5 months later, it STILL doesn't work. Their online banking is non-existent, and you will never know how much is in your account. The customer service is completely shoddy too-- their phone representatives are completely unhelpful, and all you do is incur massive phone charges because they have you on hold the entire time. I... (read more)
★☆☆☆☆
“Very disappointing. For all their spiel about internet...”
Written on: 28/01/2011
Very disappointing. For all their spiel about internet banking it's really quite antiquated, slow and inflexible.
Nothing but problems since opening the account. They have the most stringent identification process I have ever encountered and at first I thought this was a good thing. Surely once you have identified me then the actual banking should be easy? Not true!!
Despite their promise of online banking it actually allows you do very little beyond look at what's in there. Telephone...
(read more)
★☆☆☆☆
“Over the top security systems and the eternal response...”
Written on: 20/01/2011
Over the top security systems and the eternal response to any simple inquire is: "sorry, can't do that, bank regulations".
The internet banking for the offshore currency account is very limited, so they advise telephone banking for larger transactions, which is also very limited, and then the only method left is to write a letter by post(!) to request to transfer the sum. As if this is any more secure? Afterwards they will call you just the same (you hope) to verify your details, so why not...
(read more)
★★★★☆
“I've used this banking service for about 1 month now...”
Written on: 06/01/2011
I've used this banking service for about 1 month now and I am quite happy. It does take a little long to set up and transactions are a bit slow to process, but customer service reps are very polite and professional. I don't mind the "over-the-top" security, but I would prefer it to be more high-tech instead of one password here, one passowrd there, etc. I'm surpirsed at how easy it was to open 6 bank accounts in three major currencies in a country where I don't live, and have access to my... (read more)
★☆☆☆☆
“I am very disappointed with Lloyds TSB International,...”
Written on: 03/12/2010
I am very disappointed with Lloyds TSB International, the support is terrible, everything takes ages and it is total inflexible. They do not provide credit cards, you need to own a house in UK to be eligible. It is not possible to transfer money internationally online even the website claims you can. When you do international transfers via phone bank you need to know the exact address of the bank, IBAN and SWIFT code are not sufficient. The security procedures are exaggerated. (read more)
★★☆☆☆
“Why is LloydsTSB Offshore currently using a test...”
Written on: 10/11/2010
Why is LloydsTSB Offshore currently using a test system to answer customer queries. The data is not up to date and I can't get a proper answer. Also why is the Euro database currently updated manually with BACS and CHAPS payments, and then updated after the payments team leave at 5pm (update happening between 6.30pm and 7.30pm). Leaving me with out any money in my account as they have not finished the days transfers.
Pull your finger out Lloyds, I thought the Investors were at fault not...
(read more)
★☆☆☆☆
“I have just moved to America and thought opening this...”
Written on: 06/10/2010
I have just moved to America and thought opening this account would be a good way of ensuring I had funds available to me during the difficult first few months where you effectively do not exist according to the US government. Opening the account from the UK was relatively easy but nothing else since has been. Sending bankers drafts is a nightmare - I actually ended up sat with a local branch manager for 2 hours whilst he did his best to get the draft sent to the US. Prior to leaving the... (read more)
★☆☆☆☆
“TERRIBLE ... Am in the line waiting to close my...”
Written on: 04/10/2010
TERRIBLE ... Am in the line waiting to close my account ...opened my account in Canada last year ... Would have closed it sooner but I've been a busy-full time student ... They routinely make mistakes. I heard that if you open an account in the Uk instead of doing abroad that it is much better. (read more)
★★★☆☆
“LLoydstsb off-shore account: I have run the accounts...”
Written on: 05/07/2010
LLoydstsb off-shore account: I have run the accounts for a year, it's good for anyone who wants to transfer small amounts, it doesn't attract big charges,(7.50 sterling currently p.c.m) and feels friendly when you speak to operators. You don't need a hefty balance to open it and it allows you to move money from sterling to euros or dollars via a phone call, without additional charges for each transaction. You can watch the exchange rate and move it on the best day for you, quickly between... (read more)
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Showing 31 - 40 of 58 Reviews
★☆☆☆☆
“My husband has been with Lloyds for over 30 years, I...”
Written on: 06/05/2010
My husband has been with Lloyds for over 30 years, I for 24 years, we've had joint accounts for 22 years - on shore and offshore. Almost every year we are asked to provide all that stuff one is required to provdie when one opens an account - proof of address and passport copies, a real bind and costly. Wouldn't every 5 years do? I have had no answer, not one response in any form, from Lloyds to 5 queries I have raised in the last 3 YEARS, one involving $600 debited which I never got from an... (read more)
★☆☆☆☆
“They have ethics of a wheel clamping firm. These...”
Written on: 30/10/2009
They have ethics of a wheel clamping firm. These people are SCARY! The first time I applied to open an offshore account everything seemed to be going well, they requested the usual docs etc, then out of the blue, I got a letter stating my application was terminated, there was no reason why, instead they run a highlight marker over the small print, which read "...we do not have to give a reason as to why your application failed..." when I phoned up the call centre they said that because I... (read more)
★☆☆☆☆
“I have this Euro-USD offshore account for 2 years now...”
Written on: 01/07/2009
I have this Euro-USD offshore account for 2 years now and it has been a general disappointment. Lloyds TSB Offshore Banking fees are high, service is low, money gets lost, transfers are suddenly limited, internet functionality is limited, so you have to make expensive international phone calls for simple transactions, the staff gives the wrong information time and time again, etc. I thought I just had bad luck but reading the rest of the reviews this seems to be the norm. Your local bank... (read more)
☆☆☆☆☆
“I have had a similar experience to sparkysimes. A...”
Written on: 11/05/2009 by mac63 (1 review written)
I have had a similar experience to sparkysimes. A £2500 limit applied to transfers (even to other accounts held with Lloyds TSB offshore), however no reduction in fees charged so a £10,00 transaction now cost 4 times what it used to. Add to this rude, unhelpful and poorly trained staff and you end up with the mess that is Lloyds TSB offshore. Compare this to the service I have received from my on-shore Lloyds TSB branch which has been brilliant. Recently to transfer funds I had to move the... (read more)
☆☆☆☆☆
“Month ago I tried to open an offshore account at...”
Written on: 12/02/2009 by george56 (1 review written)
Month ago I tried to open an offshore account at Lloyds. I followed the instructions given in the website and sent all documents needed via DHL. I am definitely not a poor person. All my private details I proved to Lloyds by means of certified documents. Since then I was called on a daily basis by the customer care service - asked to prove my yearly income (although they had the 3 month salary slips in original already), proof of address, asked again why I want to open the account, asked for... (read more)
☆☆☆☆☆
“I have held a Euro account with Lloyds TSB Offshore...”
Written on: 28/10/2008 by sparkysimes (1 review written)
I have held a Euro account with Lloyds TSB Offshore the last 3 years and am currently in the process of canceling this service. In the last month I had the following experiences: online access to funds transfers cancelled, it took over 2 weeks to have this restored only to find a £2500 transfer limit had been applied. I was advised that larger transfers would require me to send an email to the transfers desk, who then told me that I need to send a letter in order to access my own funds.... (read more)
★☆☆☆☆
“I have had a similar experience to the previous poster...”
Written on: 14/10/2008 by linzielondon (1 review written)
I have had a similar experience to the previous poster - my local branch has no idea how to deal with payments to my offshore account... I've also tried three times to get a password for internet and phone banking -- which has involved going into the bank and faxing off my passport and each time zero happened - its been really frustrating and basically have had no way to get my money out of the account... HUGE waste of time and I intend to close the account - if I can actually find someone... (read more)
★★★★★
“I had problem with on shore accounts (transfers;...”
Written on: 11/10/2008 by kolja
I had problem with on shore accounts (transfers; credit cards etc.) when I moved out of UK; bank itself recommended that I should open off shore account - everything came through mail in about 10 working days (forms etc) it was a joint account for me and my mother so they had to "connect" me (living in France ) and my mother living in another non EU country -very friendly and professional employee from their offshore team called me on my mobile phone (I was extremely busy in that period... (read more)
★☆☆☆☆
“Transfers-in taking up to 2 weeks. Transfers-out...”
Written on: 27/09/2008 by StuartDJohnson (1 review written)
Transfers-in taking up to 2 weeks. Transfers-out taking...well, how long is a piece of string. A regular payment took 2 weeks to set up (as the website crashed when trying to do it online). Unable to transfer to Lloyds onshore in under 1 week. Account based in Gibraltar, managed in Isle of Man but payments based in Jersey - communication between them seems abysmal. There appears to be no central system for logging calls or problems - you have to repeat details time and time again to... (read more)
☆☆☆☆☆
“I have several fixed term deposits with Lloyds TSB...”
Written on: 26/08/2008
I have several fixed term deposits with Lloyds TSB Offshore banking. I have been trying (unsuccessfully) since December 2007 to have these terminated and my money transferred out. Nine faxes and many phone calls later, I'm still waiting for this to be sorted (now August 2008). Advice for corresponding with Lloyds TSB Offshore varies between banking advisors, and in each event (fax, email, letter) action is yet to be taken. (read more)
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Wreck1080's Response to kulana's Review
Written on: 28/02/2013
They make you enter a password when sending them an online message.
It is absolute nuts. I'm closing my account , but I have to write a letter because their internet security transfer amount is so low. And, they won't take phone or fax instructions for the entire amount.
And, they don't publish their address for sending a letter on their website. Bluntly , they are incompetent.