| Value for Money | 2.2/10  |
|---|---|
| Overall rating | 2.2/10 |
Full review by
sparkysimes
on 28th Oct 2008
User Rating : 0
Respect :
0
Good Points: None.
Bad Points: Customer Service, Staff Knowledge, Common Courtesy (lack of).
General comments: I have held a Euro account with Lloyds TSB Offshore the last 3 years and am currently in the process of canceling this service. In the last month I had the following experiences: online access to funds transfers cancelled, it took over 2 weeks to have this restored only to find a £2500 transfer limit had been applied. I was advised that larger transfers would require me to send an email to the transfers desk, who then told me that I need to send a letter in order to access my own funds. They are deliberately obstructing me from my own money. Avoid Lloyds TSB Offshore Banking. I will be canceling this account as soon as I can get a hold of someone who knows how the hell I can do this!
sparkysimes's review and ratings | 138 words
Review by
linzielondon
on 14th Oct 2008
User Rating : 1
Respect :
0
I have had a similar experience to the previous poster - my local branch has no idea how to deal with payments to my offshore account... I've also tried three times to get a password for internet and phone banking -- which has involved going into the bank and faxing off my passport and each time zero happened - its been really frustrating and basically have had no way to get my money out of the account... HUGE waste of time and I intend to close the account - if I can actually find someone to do ...
linzielondon's full review | 104 words
Review by
kolja
on 11th Oct 2008
User Rating : 10
Respect :
0
I had problem with on shore accounts (transfers; credit cards etc.) when I moved out of UK; bank itself recommended that I should open off shore account - everything came through mail in about 10 working days (forms etc) it was a joint account for me and my mother so they had to "connect" me (living in France ) and my mother living in another non EU country -very friendly and professional employee from their offshore team called me on my mobile phone (I was extremely busy in that period trying t ...
kolja's full review | 287 words
Review by
StuartDJohnson
on 27th Sep 2008
User Rating : 1
Respect :
0
Transfers-in taking up to 2 weeks. Transfers-out taking...well, how long is a piece of string. A regular payment took 2 weeks to set up (as the website crashed when trying to do it online). Unable to transfer to Lloyds onshore in under 1 week.
Account based in Gibraltar, managed in Isle of Man but payments based in Jersey - communication between them seems abysmal.
There appears to be no central system for logging calls or problems - you have to repeat details time and time again to different p ...
StuartDJohnson's full review | 132 words
Review by
Guest.
on 26th Aug 2008
User Rating : 0
Respect :
0
I have several fixed term deposits with Lloyds TSB Offshore banking. I have been trying (unsuccessfully) since December 2007 to have these terminated and my money transferred out. Nine faxes and many phone calls later, I'm still waiting for this to be sorted (now August 2008). Advice for corresponding with Lloyds TSB Offshore varies between banking advisors, and in each event (fax, email, letter) action is yet to be taken.
Guest.'s full review | 89 words
Review by
Guest.
on 16th Jul 2008
User Rating : 3
Respect :
0
It took a while to get up and running. I needed a bank which offered free payments from the UK to USA to purchase a timeshare property on a monthly basis.
Many banks wanted to charge per money transfer which would have added to the cost of the timeshare. With Lloyds I can transfer sterling into the sterling off-shore account for free. I can transfer from my sterling off-shore account to my Dollar off-shore account for free, although the exchange rate seems a little unfair. I got $1.95 to £ ...
Guest.'s full review | 214 words
Review by
Guest.
on 15th Apr 2008
User Rating : 1
Respect :
0
Lloyds TSB Offshore Banking Review - Started opening the offshore account on December 6th - its now April 14th and its still not open as far as I am concerned - I got debit cards in mid February during the same week they disabled online banking for new customers in foreign currency account leaving me with great difficulty to move money. My phone banking application has taken four applications plus two copies of my passport and today they've asked me yet again for another copy.It looks like I wi ...
Guest.'s full review | 185 words
Review by
Guest.
on 14th Mar 2008
User Rating : 0
Respect :
0
I have had an account at Lloyds for 45 years -- the last 18 years in Jersey. In 1990 they went out of their way to be helpful. When a junior employee made an error, the manager took the trouble to phone me in Tokyo to apologise! Today it has become so off-hand and careless that if I didn't need a UK account, I would close it altogether. I get better service in the United States, where the banking system is Victorian, than I do in Britain. As for France -- my two French banks, BNP and Cr ...
Guest.'s full review | 109 words
Review by
Guest.
on 14th Feb 2008
User Rating : 0
Respect :
0
Lloyds TSB have been very frustrating!! It is difficult to do anything at all, and they charge you top dollar!I would wholeheartedly recommend to anyone not to use LLoyds TSB offshore banking at all.
Guest.'s full review | 130 words
Review by
Guest.
on 8th Jan 2008
User Rating : 7
Respect :
0
There are some pros/cons in using the Lloyds TSB International Accounts, this depends on how you are actually going to use this. I suspect some people jumped in with both feet and not researched thoroughly for their banking style. Frankly I think it is one of the better UK banks for international offshore services, not the best overall but for me its the best for my particular needs at this time as a global worker.
Guest.'s full review | 274 words
Review by
paulissa
on 7th Jan 2008
User Rating : 1
Respect :
0
Generally bad service from the day I opened the account until the day I closed it 4 months later. With long delays answering emails, long delays answering letters.
paulissa's full review | 30 words
Review by
rezaabtin
on 4th Aug 2007
User Rating : 0
Respect :
0
Lloyds TSB is one of worst Offshore bank in the Iceland.
It is very expensive, with very low interest rate, very high fee and poor service if they have any.
I applied for internet banking and after one year still had not any. If you think you will get any respond to your request or question by email, forget it. They rarely respond to email.
I terminated my account and advise others to do not open any account in this bank.
rezaabtin's full review | 84 words
Review by
Ian Weekes
on 21st Feb 2006
User Rating : 4
Respect :
+2
Despite allegedly catering to expats, Lloyds seem to regard any foreign currency transaction as an opportunity to get more money from their customers, mainly through exchange rates which bear so little relation to anything reasonable, that I sometimes wonder if they are referring to the same currency.
I find other aspects of their service unacceptable. I recently asked them for a bank reference (by phone), and I was told this would be no problem. 4 or 5 days later I received a sullen phone ca ...
Ian Weekes's full review | 131 words
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