Lloyds TSB Offshore Banking Reviews

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Lloyds TSB Offshore Banking

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Latest Reviews

★☆☆☆☆

“9 days to clear a UK cheque”

Written on: 01/06/2014 by ElliotSantiago (1 review written)

UK Lloyds bank promises to deposit funds after 2 working days, make them available by 4 working days and can take up to 6 working days to take the funds back. Lloyds offshore just took 9 days to clear a UK cheque because they won't keep same promises as Lloyds UK Customer service is appalling, tried to complain, they said screen kept freezing and after half an hour asked if they could call me back. … Read Full Review

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★☆☆☆☆

“0% RETURN AFTER 3.5 YEARS”

Written on: 04/02/2014

After investing 25 000 GBP in a 3 and half year OLED and which has just matured I am informed that I will just be receiving my capital back. No money was made blah blah blah. What a pathetic performance and makes me wonder what idiots they must have playing with our money. A bunch of school kids could have done better!!… Read Full Review

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★☆☆☆☆

“Stay away”

Written on: 04/02/2014

The worst banking experience of my life. Interest payment schedules wrong, can't get access to account, incorrect details on their computer so can't get through security. Still waiting for telephone banking papers… Read Full Review

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★★☆☆☆

“basic international service”

Written on: 30/01/2014 by oyabe (1 review written)

In terms of giving me a european wide account,yes they are good but my experience with this bank is second rate After 2 years I still dont have internet banking, i have lost track of the times i have returned documents and had calls over this! i became a premier account holder, set up an appointment with a relationship mgr, they didnt call. I set up a large transfer between accounts, i was told i needed a security call back, so i waited, no call came, i worried, called them and told them it… Read Full Review

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★★★★☆

“Great”

Written on: 30/09/2013 by cynara0362 (1 review written)

I have found them to be an excellent bank with friendly, helpful staff. Nothing is too much trouble for them. Statements mailed out on a regular basis. Very satisfied with the way they work despite the time differences. Assistance given with money accounts fairly represented. Internet banking can be a little difficult; however, there is always someone available to talk to in person and they are no outsourced… Read Full Review

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★☆☆☆☆

“dreadful”

Written on: 17/09/2013

impossible to get service via phone, don't send statements, use wrong address. I will be very glad when my investment matures next year and I can say goodbye … Read Full Review

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★☆☆☆☆

“Lloyds Bank International.. The worse telephone...”

Written on: 21/08/2013 by LloydsCustomer2 (1 review written)

Lloyds Bank International.. The worse telephone banking service I have ever experienced. When they cannot deal with your enquiry, they put the phone down. The security system is a mess.. and when you are not recognized by the recorded voice, you are put back to it. On and on, ad nauseum. The worse telephone banking service I have ever used… Read Full Review

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★☆☆☆☆

“APPALLING!”

Written on: 08/08/2013 by a6104308 (1 review written)

Whatever you do, do not join Lloyds Offshore. They offer the most appalling service I have ever come across (and I'm not just talking banks- Im talking businesses in general.) Having complained to them a month ago explaining that I was not able to access my income within my account, they are yet to offer a solution! I shan't be holding my breath. My account was initially blocked as I tried to change my address on file with them (in the proper way of course.) Since trying to do so, they have… Read Full Review

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★☆☆☆☆

“When you complain enough they cancel your accounts”

Written on: 20/06/2013 by jorge.delavega (1 review written)

Been with lloys offshore for 9 years. Been trying for a month to open another account apart from my USD and GBP accounts in order to make a euro payment. As long as money is only going into your account they are fine, as long as you don't need anything from them your ok. Try using them like a bank and you are in for an eye opening experience. I tried for over a month to get a response from a Premier accounts manager. Not one phone call despite having called in over 5 times over that time… Read Full Review

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★★★★★

“Friendly local service for Manx residents”

Written on: 03/05/2013

We met Lloyds TSB Offshore after a disastrous experience with another Financial Advisor. The only advice we took (enough said) was to spread deposits to another Bank to maximise compensation. From the outset, Lloyds wanted to get to know us as customers. After 30 years with a faceless UK bank, a local outfit who took a personal interest was so refreshing. Since then Lloyds have proactively encouraged us to make more productive use of our money. We have also moved our current account, and the… Read Full Review

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★☆☆☆☆

“WHY DO LLOYDS NOT REPLY TO MY MESSAGES”

Written on: 09/04/2013

I have a Lloyds UK bank account. I have come over to South Africa for a few years with my partner and whilst I was here my bank card expired.It was sent to my UK address and my daughter misplaced it by mistake before she could post it out to me. I have tried in vain to contact Lloyds with know avail to have a replacement sent. I have also tried to go onto my internet banking and it keeps saying error try again,I have tried again for 3 months and nothing. I want to travel back home to the UK as… Read Full Review

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★☆☆☆☆

“Never again”

Written on: 03/04/2013

Unfortunately i have had 9 long bad years dealing with this bank. Not one good thing to say but i should have realised as my only way to bank with these people is still by FAX using a set of ''unique'' numbers. To sum them up - the left hand doesn't know what the right one is doing and these people are in charge of our finances ...lol… Read Full Review

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Deniselautner's Comment

Written on: 23/05/2013

Did you not realise that lloyds offshore offer a 24 hour phonebank and internet service?

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★☆☆☆☆

“The Worst Banking Experience of my Life”

Written on: 01/03/2013

After eighteen problem free years with Bank of Scotland Jersey I am now at the mercy of Lloyds TSB International. I have waited three months for a document to be sent to me to unlock my account. I should explain that I gave the correct characters however the computer said they were incorrect, thus I was locked out even giving the correct details. I have since learnt that Lloyds have had computer cliches which have caused errors in passwords. When you call it takes forever to get through, the… Read Full Review

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Deniselautner's Comment

Written on: 23/05/2013

If I were you I would just change banks, if its really that bad?

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★☆☆☆☆

“Offshore Security Neurosis”

Written on: 31/01/2013 by kulana (1 review written)

Reading the other reviews on this site makes me realise my last two years of suffering with Lloyds TSB Offshore Banking are far from isolated. I have had an International Premier Account for that time (I live in Australia), I switched from an earlier type of Lloyds overseas sterling account. This seems to have been the root of the internet access problems I constantly experience. I do admit some of it is self-imposed. But Lloyds can never dig me out of the hole. They just pile more on top. I… Read Full Review

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Wreck1080's Response to kulana's Review

Written on: 28/02/2013

They make you enter a password when sending them an online message.

It is absolute nuts. I'm closing my account , but I have to write a letter because their internet security transfer amount is so low. And, they won't take phone or fax instructions for the entire amount.

And, they don't publish their address for sending a letter on their website. Bluntly , they are incompetent.

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★☆☆☆☆

“Lloyds TSB it should be "TBS" Terrible Banking Service”

Written on: 30/01/2013 by theboxer (1 review written)

As a expatriate who travels extensively and needs online banking this outfit Lloyds TSB International is useless. Online banking should be just that ONLINE, to do the smallest transaction is so complicated and usually ends up with "please call" I have spent a small fortune calling from remote locations only to be told "write a letter" or we will send you a "code" there is no postal service where I currently work. All in the name of security, last call was over ten minutes only to be told you… Read Full Review

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Deniselautner's Response to theboxer's Review

Written on: 23/05/2013

If they asked you those questions and then couldnt give you information you must of got some of the questions wrong because when i call my bank and they ask me security questions, which i get right, they can give me account information.....

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★☆☆☆☆

“Useless!”

Written on: 27/01/2013

Avoid the Lloyds international banking, I have had the misfortune of relying on them myself having recently relocated. In the 3 weeks I have used it the following have become clear: You get three accounts, however EUR/USD are on one platform and GBP is on another so you have to log in separately and there is no link to the GBP account (you have to transfer as if an external account) Exchange rates if you want to convert any of the currencies are extremely uncompetitive. A $3000 transfer into… Read Full Review

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Deniselautner's Comment

Written on: 23/05/2013

Routing numbers are specific to US banks. You may find that no british based bank has a routing number

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★☆☆☆☆

“Yet more problems Offshore!”

Written on: 26/01/2013 by shieldslass (1 review written)

Having gotten over the fiasco following the compulsory transfer of my Halifax International account to Lloyds TSB Offshore in July 2012, things had been running fairly smoothly with my account, bearing in mind I don't have a lot of transactions for things to go wrong! However, with the onset of a new year began the onset of yet more problems with this Mickey Mouse organisation! I am now, once again, unable to make online payments from my account. I can of course make phonecalls to Lloyds at my… Read Full Review

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★☆☆☆☆

“appalling phone service”

Written on: 20/12/2012 by jackccr (1 review written)

having banked offshore with lloyds tsb for two years not really using them for anything apart from the odd payment here and there, I began calling them more frequently as purchase date loomed on my property in italy. then innumerable calls to phone banking, pathetic service from teenagers much of the time, no guarantees on when monies would actually be available in the offshore or onshore accounts, and to top it off, an inexplicable 24 hour delay before euro funds were available on my visa… Read Full Review

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★☆☆☆☆

“Cynically taking advantage of an old lady”

Written on: 07/11/2012

My mother is 82 years old. This bank put her onto waht seemed a good deal in a one year deposit. Then they rolled her over into a furhter year and the ridiculously low rate of interst (0.1% without telling her they were doing this or telling her what the new rate of interest would be on her account. When I protested and wanted to move her money to a new account, they had the temerity to refuse to acknowledge that what they had done was unprincipled and cynically taking advantage of an old lady… Read Full Review

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★☆☆☆☆

“Total disaster-AVOID”

Written on: 09/10/2012

My Halifax account was forcibly transferred to Lloydstsb-offsore. I have tried since July 2012 to activate Internet banking- tried well over 20 times. I never get the access code. Phone bank is expensive to call and never sure if they get all the details correct. Called and emailed many times, lloyds have the same lame answer we are having trouble sending text to US!! Lloydstsb is the bottom of the pile. Never ever go there. Who can a file a complaint with… Read Full Review

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Ukwbe's Comment

Written on: 19/10/2013

You are absolutely right! The worst bank ever. They are a bunch of stupid lying incompetent idiots. The only thing they are good for is suck up with the organisation they recommended you when you made a complaint...

This is the interview question when you want to work with this bank:
Interviewer: "Do you know how to say sorry?"
Candidate: "Yes, I am so sorry."
Interviewer: "Well done, when can you start?"

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