Written on: 19/01/2012
Absolutely useless telephone support stystem with no on line support or ability to manage transfers etc. (read more)
Written on: 30/09/2008 by customerx (5 reviews written)
I bank with Natwest, so I opened my baby's ctf account with them, going for the stakeholder account.
Well, the account lost £44 in 12 months and it would have lost around £10/month if I didn't intervene to move it to abbey into a savings account.
Abbey had to send them twice the application form for the switch, which delayed it by one further month, hence £10 more was lost.
(read more)
Written on: 21/04/2008
Natwest Child Trust Fund send the statements every year like clockwork showing all payments and the final amount which is always a pleasure just after Christmas! I can almost forget that its there and the direct debits keep it going. I'm happy to know that I don't have to keep too much of an eye on it! (read more)
Written on: 13/10/2006 by Arlosfolks
We have now phoned the Natwest Child Trust Fund team 3 times to request an application form for their child trust fund (my wife and I both hold several bank accounts with Natwest, so we thought it would easier to have the CTF with them too). We have still not received a form, despite me lodging 2 complaints with them on their online feedback form. Useless - we'll obviously be taking our business elsewhere! (read more)
Written on: 05/07/2006 by Fitzybloe (3 reviews written)
I rang to complain about the vouchers for the Natwest Child Trust Fund. Stating that what I expected were child friendly things like Mothercare, nappy, clothing etc. Was told by the person on the phone that if I wanted to move accounts I could but it would require a request form the Bank that I was intending to move the account to. Which if your listening Natwest I intend to switch tomorrow. (read more)
As rated by real users
"Beware PennyStocks.com" Read More
"Useless performance on long term" Read More
"High annual fee" Read More
"Poor service/poor performance" Read More
"Hopelessly inept telephone sup..." Read More