Magnet Reviews - www.magnet.co.uk

★★★☆☆
2.8 / 5
528
45% of users recommend this
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Latest Reviews

★☆☆☆☆

“EXTREMELY BAD SERVICE”

Written on: 22/07/2016 by Kenneth901 (1 review written)

Without a doubt, this is the WORST retail experience we have ever had. After spending a long time planning and designing our dream kitchen with Magnet, and spending a lot of money in the process, we experienced horrendous problems with delivery. The process of obtaining replacements turned out to be a terrible and unacceptably lengthy process, which took over 12 weeks in total. Frustratingly, not only were there missing parts, elements of the design simply did not work despite initial site… Read Full Review

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★★★★★

“Excellent !!!!”

Written on: 22/07/2016 by linlov18 (1 review written)

Magnet what can I say? From walking in the showroom to the completion of my kitchen they have been amazing . Cannot fault magnet at all in anything . I would highly recommend them and have since to other people:-)… Read Full Review

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★★★★★

“Designed, ordered, fitted seamlessly. Very pleased”

Written on: 17/07/2016 by Bradders10 (1 review written)

We purchased a kitchen for our barn conversion from the Harrogate branch of Magnet. The showroom was well set up and the staff were very helpful. While designing the kitchen we were given time and advice on how to select what would suit the building and our needs. We narrowed it down to two quotations, selected the ideal kitchen for us and arranged a delivery and installation date. The kitchen fitter visited a couple of weeks before the fitting date to assess the area and ensure everything… Read Full Review

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★★★★★

“What a difference ”

Written on: 15/07/2016 by JoeyFournier (1 review written)

We were very pleased how professional the fitters were , everything down to the smallest detail.they rectified all the problems left behind from the previous fitters which was done approx 8 years ago not Magnet I'm pleased to say, some of the electrical side were dangerous.we are completely satisfied with the overall quality of fixtures/finish… Read Full Review

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★★★★★

“GOOD KITCHEN MATERIAL WELL INSTALLED”

Written on: 15/07/2016 by 68Hammond (1 review written)

We took 4 estimates and chose Magnet because overall we liked the units and their quality, and the there was a willingness to negotiate what we felt was a good price. The installation team were superb!… Read Full Review

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★★★★★

“Good kitchen, great fitter”

Written on: 14/07/2016 by Ingram25 (1 review written)

This is our second Magnet kitchen in the last two years, the quality is very good, but the expertise of the fitter really stands out. Nice easy fit, carried out rapidly and to a very high standard… Read Full Review

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★★★★☆

“very smart looking kitchen”

Written on: 13/07/2016

Units look and feel good. Service for replacement / extra parts was very good. Staff in store were always pleasant and helpful with all enquires. May be it could be useful if there was a chance for an every day housewife to have a comment on small design adjustments that may be could be made to enhance daily use. No major issues just personal ideas… Read Full Review

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★☆☆☆☆

“Worst retail experience to date”

Written on: 12/07/2016 by Srdjant1 (1 review written)

Dealing with Magent (Clapham Brach) has been the worst experience I've ever had with a retailer. They have showed a clear lack of sympathy with customers and knowledge of their own products. They have been slow at dealing with outstanding enquiries and issuing refunds as well as breaking their promises with various deliveries and collections (but to name a few issues which we have had) and have ended up costing me more money due to delays. Someone else clearly filled the 8/10 on my behalf as… Read Full Review

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★★★★★

“Very happy with our new kitchen.”

Written on: 02/07/2016 by Beachxh436 (1 review written)

We moved into our apartment in mid February and decided we would like a modern kitchen.After deliberating we asked Magnet Stockport to give a quote and the manager called to discuss our needs,asked for our requests and made suggestions giving us his input and producing a basic outline for us to consider. He was pleasant and very helpful. The kitchen was delivered on 24th May and fitted by 31 May. ( The old units having been removed on 23rd May) I am pleased to say that the whole procedure was… Read Full Review

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★☆☆☆☆

“minus 10 stars”

Written on: 20/06/2016 by Blake1993 (1 review written)

Do NOT buy a kitchen from Magnet. Our kitchen was so badly fitted that it has taken 9 months to put right and we are still waiting. The first fitter was rude and not interested in doing a good job - resulting in half our kitchen having to be dismantled and refitted. It has been the most stressful 9 months of my life and not worth the money… Read Full Review

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★☆☆☆☆

“What a nightmare !!!!”

Written on: 03/06/2016 by marcelahudakova (1 review written)

We purchased a kitchen worth £20 000, the first fitter never turned up, waiting until lunch time, made a phone call to asked what is happening and they didn't had a clue. Couldn't give me a new date. Week later a new fitters arrived, as they were opening the boxes, they started to find a mistakes and faults. The door was either too small, not long enough, few doors missing, by Friday when it came to fit the work top they found out the work top is not cut properly, when it came to splash back… Read Full Review

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★★☆☆☆

“Poor customer service”

Written on: 14/04/2016 by HassanMacLeod (1 review written)

Purchased kitchen at cost of over £25000 to fit in a new extension. During planning we were shown a sink which I rejected and selected a different model. Once order was completed we paid in full by debit card and waited for completion of extension and subsequent installation. On installation the fitter allocated was accommodating and efficient but was unable to fit tap in utility room due to water pressure issues and a stop on the pull out larder was missing meaning the unit would fall off… Read Full Review

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★☆☆☆☆

“Rubbish ”

Written on: 11/04/2016 by NoelErickson156 (1 review written)

Went to showroom on Saturday 2nd April to view display kitchens and discuss our ideas. We made an appointment with the Magnet kitchen designer for Tuesday @ 3pm 05/4/2016 . This was at the leicester showroom. It was a total waste of our afternoon as nobody even bothered to turn up as agreed on our appointment card , and not even a telephone call either. We went to magnet after seeing the half price offers on the TV but even these were disappointing when I asked , as the salesman didn't… Read Full Review

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★★★★☆

“Not a bad kitchenat all, good choice worth a showroom...”

Written on: 01/04/2016 by angieofwhitton (1 review written)

Just had my kitchen fitted, and so far, looking very good, I am happy. Looked at a few but had Magnet in previous house and was OK, so settled for Magnet again. Got what I chose and fitted by a very good team from Brentford Branch, (team run by Sarbjit Soor). My advise would be go over the quote with a toothcomb and get it all explained why you need whats there, then you can understand whats going on. Magnet is not the cheapest but you get what you pay for. Check them out if looking at… Read Full Review

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★★☆☆☆

“Poor”

Written on: 13/03/2016 by Jamesuk416 (1 review written)

2years ago we had a new magnet kitchen fitted ,from day one we have had problems ,doors dropped and had to be replaced,soft close hinges are always falling off ,the glass cooker splash back cracked and it took 4attempts for them to order the correct size which had now been replaced after 6months .We ordered a bin which was supposed to go under the the sink but when they came to fit it there wasn't enough space so it had to go in a small cupboard next to the cooker which now means I cannot open… Read Full Review

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★★★★★

“Magnet, Welwyn Garden City”

Written on: 29/02/2016 by Sean1963 (1 review written)

Recently purchased a kitchen, doors and flooring from Magnet. Very impressed with the service and products. All staff were extremely pleasant and helpful. Would definitely recommend using Magnet to anyone. … Read Full Review

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★★★★★

“Magnet kitchen Bridgwater”

Written on: 25/02/2016 by Riginamor (1 review written)

Fabulous kitchen. Love, love my kitchen. It is everything I wanted. He is a very clever designer. Fitter was very nice and helpful… Read Full Review

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★★★★★

“My new kitchen”

Written on: 22/02/2016 by hzGriffin-Alt339 (1 review written)

My previous kitchen was outdated, time consuming and cluttered. We are in our eighties and I just wanted a streamlined, uncluttered modern kitchen as I really enjoy cooking. The gas hob was replaced by an induction hob (the useful ability to time a burner), the new Corian cream worktop smoothly incorporates the Schock one and half cream sinks, the glass splash back is easy to clean. (No more discoloured grouting.) The Planar cream cupboards and drawers close magnetically and quietly. The… Read Full Review

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★★★★★

“Very pleased”

Written on: 07/02/2016 by Green318 (1 review written)

Absolutely delighted with our new kitchen. Very impressed with quality, even though we chose the cheapest option of 'Simply Magnet'. Very pleased with the planning/service of the staff at Magnet and the workmanship of the fitters was excellent… Read Full Review

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★★★☆☆

“Nice kitchen, but CHECK EVERYTHING”

Written on: 31/01/2016 by bobbards (1 review written)

After 40 years I was allowed to buy my first new kitchen. Magnet had a sale, so we talked to the rep who was very helpful...BUT very pushy trying to make us buy top of range stuff. Eventually paid £13,500 when the basic kitchen units at half price were £6,000. Delivery was OK, but when the fitter checked, 1 bit was wrong so had to be reordered. Fitting was OK, but the fitter had to move the units about because they didn't fit the plans. Afterwards, we found we had paid for 2 hippo bags that… Read Full Review

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