Magnet Reviews - www.magnet.co.uk

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Latest Reviews

★★★★★

“Excellent Service”

Written on: 20/01/2017 by NikhilSanders195 (1 review written)

Ordered 2 kitchens for flats we are building. All turned up on time and all the parts were there… Read Full Review

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★★★★★

“Excellent service, love the kitchen.”

Written on: 20/01/2017 by uuCox1984 (1 review written)

Excellent service in the Reading store from the moment I walked in the door. One key contact for the design, gave us plenty of time to get it right and the design process in the store with 3d views was brilliant. Manager Saj helped make things happen smoothly. Love the kitchen… Read Full Review

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★☆☆☆☆

“It took 9 month”

Written on: 17/01/2017 by Dakota158 (1 review written)

It took Magnet 9 month to fully install the kitchen. What really made me angry was a letter stating " that they would use this to improve their business". Horrible. Customer Service. Installation service is rediculous… Read Full Review

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★★★★★

“Great Units”

Written on: 10/01/2017

I had estimates from Magnet and Howden with Magnet having the most competitive price including some AEG appliances but supplied my own Neff Hide and Slide ovens and hob. Adjustments were made to plan easily and options explained to me with visual software to help at each stage… Read Full Review

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★☆☆☆☆

“Magnet prices??? You couldn't make it up!”

Written on: 31/12/2016 by KierstenForbes (1 review written)

You couldnt make it up!! Visited a local showroom on 18th December. Was not inspired at all, was looking for a clean looking shiny bright white kitchen. Only one white on show which looked very tired, old, dirty, worn & cheap. Not suitable for a busy family kitchen! 10 mins looking around studio, and seen by an assistant who apologised for keeping me but was on his own and eating his lunch. Explained I wanted a shiny bright white kitchen for my family home, and assistant pointed at least 3 or… Read Full Review

Claireneal's Comment

Written on: 19/01/2017

Where was the place for £4500

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★★☆☆☆

“We recently bought appliances and fitted units for our...”

Written on: 20/12/2016 by JensenReilly247 (1 review written)

We recently bought appliances and fitted units for our Kitchen and utility room from Magnet. The items were delivered in no kind of order that we knew of and items were missing that I had to call the store for. When we did manage to get the items they were damaged. The store did reorder them again for us though. The worst thing of all was when we wanted to exchange an appliance they refused. They claimed this was due to the item not being in all of its packaging, even though it had not been… Read Full Review

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★★★★★

“Fantastic service”

Written on: 16/12/2016 by Highlowboy (1 review written)

From walking into the showroom to the completion of the kitchen, everyone involved were pleasant, knowledgable and were prepared to go that little bit extra to ensure the fitting of the kitchen went as smooth as possible. The salesman, kitchen fitter and the delivery drivers were positive and and happy in there work and all are a credit to Magnet… Read Full Review

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★★★★☆

“designer listened to us suggested ideas for us to...”

Written on: 10/12/2016 by Dec2016 (1 review written)

We like most elements, had a scratch on a corner inside cupboard isnt visable until opened so will request an exchange. Quality overall very good. Glass cupboards a different design to the others so should be the same, however that said, still looks good. Appliances good, hob in particular very nice design,. Dish washer doesnt dry as well but cleans well. Was impressed with delivery and communication re day/time which was prompt. A few items had to wait for because wasnt available but didnt… Read Full Review

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★★★★★

“Magnificent Magnet Kitchens”

Written on: 08/12/2016 by 272Leslie (1 review written)

I was very impressed with the attention from start to finish, when you get a visit from a sales person then a visit from a fitter who then doubles checks all the measurements that is required for planning my kitchen plus they also suggest some things that I might never have thought of at the time , plus the attention to detail when measuring and fitting all the work tops I am over the moon with my perfectly fitted Magneet kitchen. Many many thanks for all the attention that I received . … Read Full Review

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★★★★★

“Great service no problems”

Written on: 07/12/2016 by Jakayla284 (1 review written)

From start to finish the process was smooth. The planning and ordering process was straightforward and every step explained. The kichen was delivered on time and nothing was missing. The fitter completed our job within the week, a really nice guy who infact helped us beyond his remit. We are really pleased with everything and now have a beautiful kitchen… Read Full Review

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★★★★★

“Best kitchen ever”

Written on: 17/11/2016 by dfGarrett67 (1 review written)

We are so pleased with our new kitchen, it is even better than the computer image that we were given. We love the curved doors which we have at one end of of the room, and the finished detail of the pelmets and cornice. There is nothing that we do not like… Read Full Review

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★★★★★

“New kitchen”

Written on: 16/11/2016 by 78Rose (1 review written)

Had kitchen with Magnet some 25 years ago.Decided we needed replacement and, having looked around decided to go for Magnet again.Very pleased with helpful staff, advice given,choice of styles etc.Equally pleased with final costings.Installation staff more than helpful and good.Kitchen now looks brighter than ever… Read Full Review

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★★★★★

“Professional Kitchen Fitting”

Written on: 13/11/2016 by Manninagh (1 review written)

The work on our new kitchen commenced on the Monday with a projected completion, save for the Deco-Glaze, of four to five days. One very friendly fitter turned up and got into the work immediately. There was quite lot of electrical work to go, so day two was taken up by the electrician. Day three the fitter was back and got right back into the job. Day four and the kitchen is looking good with almost all units in place. Unfortunately, during the afternoon, the fitter received sad news, a… Read Full Review

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★★★★★

“Great range, quality and friendly staff”

Written on: 11/11/2016 by Pearsonmc160 (1 review written)

I have had a Magnet kitchen before in a previous house and was very pleased with it. So when it came to putting a new kitchen in my new house I went to Magnet. Friendly, helpful staff who spent time listening to what I wanted from my kitchen. Took time to come on site and measure up. Worked to my budget and spent time with me getting the plan just right so that I could utilize every inch of space. Even though my budget was small I was dealt with by everyone with care and consideration. Lead… Read Full Review

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★☆☆☆☆

“Do not buy a Magnet Kitchen”

Written on: 04/11/2016 by 1985Rafferty (1 review written)

I bought a Magnet kitchen last year and had the full circle service assuming it would protect me if anything went wrong, it didn't. The fitter had an accident, not at my house, during the installation so the job took much longer than I expected. Magnet refused to send another fitter because the fitters are self-employed, this wasn't made clear when I ordered the kitchen. The kitchen wasn't checked after installation and I have not received the one year check. After 12 months the hinges are… Read Full Review

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★★★★★

“Happy customer after visiting Magnet Northampton ”

Written on: 03/11/2016 by cliopatra (1 review written)

I arrived at the Northampton showroom after a disappointing experience from another kitchen company. I wanted my small kitchen to feel light, airy and modern. I made a 2 hour appointment to see the person I dealt with. We started off with a guideline of my budget and my desired style. He came up with a kitchen that was everything I wanted and more. He gave me advise on things I wasn't sure of and was never pushy. The delivery arrived on time. Everyone who has seen my kitchen have all… Read Full Review

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★★★★★

“Carpets from Carpetright”

Written on: 01/11/2016 by DWR01 (1 review written)

Fantastic service from start to finish. Salesman had the knowledge, very friendly, made the process very easy. The man who came to measure up was quick, friendly and confirmed the quote before leaving. Great experience, stress free. Thank you to all involved… Read Full Review

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★★★★★

“Still helpful after 10 years”

Written on: 30/10/2016 by Danielkw441 (1 review written)

We were happy with our new Magnet kitchen 10 years ago. We had installed a magic corner and after that time of wear & tear, the mechanism bacame bent and didn't run at all well. we contacted Magnet who searched throughout Europe and found one which matched our spec. It was also a redundant item for them. Because of that they brought it to our town and gave it to us free of charge to have installed independently. Wonderful service from Magnet. thank you… Read Full Review

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★★★★★

“A great experience”

Written on: 27/10/2016 by JoOaks (1 review written)

From the planning process to the delivery of all the different elements of the kitchen I found the staff really helpful. With the designers expertise I was able to get a kitchen that really works well and looks absolutely beautiful. The filters were able to do their job with everything they needed. The finished product is really high quality and I couldn't be happier… Read Full Review

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★☆☆☆☆

“Not happy with magnet”

Written on: 24/10/2016

We went into Newport store to have a look at the kitchens landed up paying a deposit of £300 we decided we would cancel the order found some where else went to see the manager he refused to give us the £300 back I emailed head office they got in touch with him ,got in touch with us, he said he would charge us a handling charge took half of the deposit not happy because the kitchen was not there the stress it has caused for us I would not say to any one to go there after this. it would have… Read Full Review

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