Magnet Reviews - www.magnet.co.uk

★★★☆☆
3.1 / 5
621
52% of users recommend this
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Latest Reviews

★★★☆☆

“I'm pleased with the units but the fitting I'm not. I...”

Written on: 15/05/2017 by moderngirl27 (1 review written)

I'm pleased with the units but the fitting I'm not. I have had issues with the fitters who have left the company. The fitting of my washer and dish washer are too tight. The fitting cut my plug of my washing machine and when fixed was not a proper connection. If not noticed by me I would have had a gaping hole where an old pipe was left open which could have caused vermin to enter behind the units… Read Full Review

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★★★★★

“Fantastic fitted kitchen ! ”

Written on: 05/05/2017

From showroom to fitting every thing was perfect !! Extremely helpful and very efficient in store, design was fantastic, our every need was catered for,delivery was quick and with no delays.The quality of our fabulous kitchen is superb....thank you so much,our intergrated appliances are fantastic and the slow closing cupboards and drawers and brilliant ! we will highly recommend Magnet to all our friends and family… Read Full Review

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★★★★★

“Really positive experience”

Written on: 04/05/2017 by EmmettPike268 (1 review written)

Right from the beginning at the design stage, when she listened carefully to what we envisaged, and made a super plan, through to the paperwork and subsequent installation, we have been absolutely impressed. We are delighted with our new kitchen. Thank you… Read Full Review

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★★☆☆☆

“Appalling customer service”

Written on: 29/04/2017 by Nic.2006 (1 review written)

I honestly think magnet have the worst customer service and complaints handling that I have ever experienced. There was an error on my delivery, and 2 errors on my order. I had to resolve all 3 myself. I made an official complaint, received a response but wasn't happy with it. Since then, I have been ignored! I posted a review on trust pilot, to which they replied on line asking me to email my details over, and still nothing! That was months ago. I've asked numerous times for a copy of their… Read Full Review

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★★★★☆

“The initial service and delivery were excellent, the...”

Written on: 28/04/2017 by nuMcHugh473 (1 review written)

The initial service and delivery were excellent, the quality of the units were very good, I had arranged my own fitters who did a very good job, despite a measurement mistake by Magnets Kitchen designer, he had put the width of our kitchen at 3.3 metres where the size supplied was actually 3,2 metres, a mistake of 10 centimetres which could have been a complete disaster, luckily my fitters eventually got round this by dismantling the units already fitted and taking out a corner post… Read Full Review

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★★★★★

“Lincoln branch of Magnet were excellent”

Written on: 26/04/2017 by 461Richardson (1 review written)

Lincoln branch of Magnet did everything we asked and more. Helped design and saw the whole project through was excellent. The fitters he helped us choose were very good and even came back to adjust a minor problem. I always thought Magnet were expensive, but happily surprised. There is probably cheaper around, but you sometimes get what you pay for… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 17/04/2017 by scouch (1 review written)

Excellent customer service, and whilst there were some minor problems along the way they were all sorted with no complaints… Read Full Review

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★★★★★

“Delighted with our new kitchen”

Written on: 14/04/2017 by McBridefs142 (1 review written)

Every one at the Amersham shop were excellent and patient throught the planning process. The kitchen fitting started on the date we were give and the fitter was also excellent doing a high quality job. We have already recommended them to friends of ours… Read Full Review

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★★★★★

“Great kitchen service”

Written on: 11/04/2017

Great service from 1st visit to showroom. Excellent knowledgable staff, friendly and helpful. Good quality kitchen arrived on time in excellent condition, look fantastic!… Read Full Review

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★★★★★

“Best kitchen ever”

Written on: 10/04/2017 by cc1974 (1 review written)

Absolutely fantastic staff all round, designer through to fitters. Couldn't have asked for anything better. My dream kitchen on a low budget. A credit to all the staff at magnet exeter. Would recommend to everyone. This is my 3rd property and my 3rd kitchen from magnet. My dream kitchen is all in and brilliant… Read Full Review

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★★★★★

“Fantastic service”

Written on: 30/03/2017

After looking for many years at replacing a tired early 1990s kitchen with some terrible fixtures including a pull ironing board that couldn't even fit a shirt and pull out breakfast bar I paid a visit to Magnet. I was very impressed by the selection on offer and after choosing the Luna cashmere units a plan was drawn up which really opened up the space. The units flow beautifully and the modern thin worktop add a sense of elegance. The clever storage solutions such as the corner units now make… Read Full Review

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★★★★★

“Fantastic help from Magnet, Ayr”

Written on: 20/03/2017 by Ally1975 (1 review written)

We were looking for a new kitchen and did speak to a few suppliers in the Ayrshire area. The help and direction we got from the kitchen planner at Magnets Ayr branch was fantastic. He took us through different options available to us and guided us to the best option that suited our space and requirements. I would certainly recommend them to all… Read Full Review

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★★★★★

“Amazing Service Huddersfield Branch”

Written on: 16/03/2017 by Claire-collett (1 review written)

Amazing service given from the Huddersfield Magnet team, very helpful in creating the look and style of kitchen we want on a first time buyers budget. The store manager was especially helpful and made the whole process smooth and fun for us. Everything from looking in the showroom to the fitting of the kitchen and after care. All involved were wonderful. Very happy with the overall kitchen and service. Would highly recommend to anyone and especially all the people at the Huddersfield branch… Read Full Review

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★★★★☆

“Don'd blame the fitter !”

Written on: 15/03/2017 by GrahamHaddow (1 review written)

What a ridiculous mark-up on kitchens...70% off everything for one week only, what a load of rubbish !!! It costs a fortune for a basic carcas and a door! However, Magnet Dundee were pleasant to deal with and the man from Wolverhampton was a good guy regardless off some errors made in measuring. Delivery was spot on. Our very experienced, highly recommended joiner/fitter noticed some basic errors in measurements made by Magnet which resulted in last minute changes. Unfortunately Magnet… Read Full Review

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★★★★★

“Kitchen”

Written on: 15/03/2017 by Eugenep449 (1 review written)

Everything good especially helpful with sorting out the most suitable units for us. No bad points… Read Full Review

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★★★★☆

“helpful and sensible”

Written on: 15/03/2017 by SerenaEvans (1 review written)

helpful and sensible approach to choice of units and planning the new kitchen and excellent choice of contractor responsible for the installation… Read Full Review

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★★★★★

“Brilliant and well made Units”

Written on: 13/03/2017 by Magspots (1 review written)

We are delighted with our Magnet kitchen and the help given to us by staff at the Peterborough branch during the decision making. Because we loved our last Magnet kitchen units at our old house, it seemed like a no-brainer to buy from them again. I would thoroughly recommend - both for quality and customer service… Read Full Review

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★★★★★

“Quality kitchen and fitting service ”

Written on: 10/03/2017 by Munromb482 (1 review written)

Excellent quality kitchen, delivered on agreed date and good range of delivery and fitting dates to meet our needs. Fitters worked very quickly, very pleasant clean and tidy workers. Fitting was completed within agreed timescales and follow up visits arranged to suit us. Would recommend both kitchen and fitting service. No issues with either the kitchen or fitting service provided by Magnet… Read Full Review

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★★★★★

“Stress free kitchen”

Written on: 08/03/2017 by Nicholas361 (1 review written)

My new kitchen was delivered on the 2nd Feb as promised and I also had a call from the delivery driver giving me a time slot when they would be arriving. The kitchen fitter had already been to see us to discuss the fit and ask if there were any alterations to the original plan. He came on Monday 6 Feb and I can not fault his standard of work one little bit. The kitchen seemed to fly up and at the end of each day he left the kitchen swept and tidy. Three of the pull-out unit shelves were… Read Full Review

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★★★★★

“Installation of kitchen”

Written on: 01/03/2017

I found that Magnet offer a good selection of quality units and appliances, and a very good design service. Space in our small kitchen has been well used. Magnet also catered for a fridge that we bought ourselves, and fitted this into the design. They were thorough in their approach, tracking the progress of the installation through their head office, as an additional check to make sure everything is going to plan. I am very pleased with the look and quality of my kitchen… Read Full Review

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