Magnet Reviews - www.magnet.co.uk

★★★☆☆
2.8 / 5
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Latest Reviews

★★★★★

“Very pleased”

Written on: 07/02/2016 by Green318 (1 review written)

Absolutely delighted with our new kitchen. Very impressed with quality, even though we chose the cheapest option of 'Simply Magnet'. Very pleased with the planning/service of the staff at Magnet and the workmanship of the fitters was excellent… Read Full Review

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★★★☆☆

“Nice kitchen, but CHECK EVERYTHING”

Written on: 31/01/2016 by bobbards (1 review written)

After 40 years I was allowed to buy my first new kitchen. Magnet had a sale, so we talked to the rep who was very helpful...BUT very pushy trying to make us buy top of range stuff. Eventually paid £13,500 when the basic kitchen units at half price were £6,000. Delivery was OK, but when the fitter checked, 1 bit was wrong so had to be reordered. Fitting was OK, but the fitter had to move the units about because they didn't fit the plans. Afterwards, we found we had paid for 2 hippo bags that… Read Full Review

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★★★★★

“Amazing experience from start to finish”

Written on: 27/01/2016 by hazelpepper41 (1 review written)

After putting a deposit down on a kitchen with WREN and the reading the horrendous reviews. I cancelled with WREN and on the recommendation of numerous work colleagues ordered my new kitchen with MAGNET in Gloucester. The experience from start to finish was 5 star plus. Ordering the new kitchen in the showroom was faultless, and the following up visits the same. The delivery date and time was spot on. There were only a few units incorrect, but this was effortlessly sorted out by MAGNETs… Read Full Review

Andyraynor's Response to hazelpepper41's Review

Written on: 04/02/2016

A wise move!

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★★★★★

“Complete new kitchen”

Written on: 23/01/2016 by col20 (1 review written)

Very helpful and informative in designing and advising on layout style colour appliances of our kitchen.Delivered when said they would,delivery men as helpful as showroom staff.Only a couple of minor snags that were dealt with quickly and efficiently.Would definately recommend.Shopped around thinking Magnet would be at the more expensive end but found them to be great value but also the most helpful… Read Full Review

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★★★★★

“1st class service and Quality.Thanks”

Written on: 21/01/2016 by roxburgh1 (1 review written)

My wife and I visited Magnet's showroom to select the kitchen, and then Magnet's staff took over, and we couldn't have had better service from anyone. We returned to the showroom to select handles, and worktops etc and to see on the computer what the completed kitchen would look like, and from then on all went perfect. The delivery was as they stated, bang on time I was concerned about this because the items would have to be carried approx;40mtr down the drive, but the men got on with it… Read Full Review

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★★★★★

“My new Magnet kitchen”

Written on: 21/01/2016

We were delighted with our new Magnet kitchen. The job was completed in time and everything works wonderfully. The fitter was very efficient and all the rubbish and old kitchen were taken away as promised. Very pleased… Read Full Review

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★★★★★

“Love my new kitchen”

Written on: 21/01/2016 by Suzysoton (1 review written)

I had a Magnet kitchen fitted in October 2015. I knew more or less what I wanted but the Magnet designer came up with a few ideas that I hadn't thought of. I used my own kitchen fitter and Magnet were happy to talk to him direct when he had a couple of queries. They couldn't have been more helpful. I am really enjoying my new kitchen. Not only is the layout much better than before but the units are very good quality and I was very pleasantly surprised by the cost… Read Full Review

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★★★★★

“Well fitted and good service.”

Written on: 20/01/2016 by GrahamSnaith (1 review written)

Had a new kitchen designed and fitted into our Utility Kitchen just before Christmas 2015. Very friendly service design and fitting. We are very pleased with the result. It is much better then the kitchen we had fitted before and we paid less for this one. No complaints at all would reccomend others to use… Read Full Review

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★★★★★

“Magnet Kitchen Looks Lovely!”

Written on: 05/01/2016 by Jariaken (1 review written)

Purchased our kitchen from Magnet, Hadleigh, Essex, we chose cream gloss and it was installed last November by our own independent builders.From meeting our salesman,who I must say was excellent,to the kitchen being fitted,everything ran smoothly with no problems at all.I was dreading having the job done as my old kitchen had to be stripped back to nothing.A new ceiling was put in and everywhere needed plastering.But from start to finish it took only nine days.I have a wide,long galley style… Read Full Review

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★☆☆☆☆

“Avoid, Avoid, Avoid!!”

Written on: 29/12/2015 by oyReese21 (1 review written)

Kitchen fitted in March 15, fell apart in Sept 15. Took until November 15 after numerous phone calls for the appallingly rude manager to come and look at the kitchen, then a further 3 weeks for anything to happen. Still ongoing 3 months later as we still don't have the refund they agreed in November! Worst company I have ever experienced!… Read Full Review

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★☆☆☆☆

“Terrible service once you have handed the money over !!!”

Written on: 28/12/2015 by TWhittingham (1 review written)

We bought a kitchen from Magnet Stockton in 2014 they were great until we had paid the money then things changed!! First they sent a some of the units white others cream, they also sent a left sided corner unit instead of right. They never got back to us when we left messages. They were always with a customer when I rang and dates and times they promised came and went when I had stayed in all day awaiting delivery. The didn't send enough plinths and doors, Twice when I rang they didn't put the… Read Full Review

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★☆☆☆☆

“Terrible after service”

Written on: 11/12/2015 by Christopher1993 (1 review written)

NIGHTMARE WOULD NOT USE AGAIN… Read Full Review

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★★☆☆☆

“Very poor Customer Service”

Written on: 20/11/2015 by PH65 (2 reviews written)

Had kitchen fitted in July, it's now November and only just received the Gas Safety Certificate, which they charged £114.00 for (One appliance, a Gas hob). It was no surprise that the Manager at the Leicester Branch didn't honour his word about the refund for this not turning up on time. Once they have your hard-earned money, they really don't care. They just give you the run-around. Not the way to do business. Their 'Full Circle Service' is a joke. They obviously haven't worked out that… Read Full Review

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★☆☆☆☆

“Poor fitting of average quality units.”

Written on: 07/11/2015 by marting12345678 (1 review written)

The trouble with Magnet is that you have to pay 100% in advance. Our kitchen was fitted by a couple of chancers who vandalised half of the units. The plinth seals that we paid for were thrown in our bin. We took photos and complained to Magnet. A manager visited and agreed with the complaints but tried to send the same fitters to rectify the problems, we refused. Eventually, they sent new fitters, replaced three units and fitted new plinth seals. Magnet charge a lot for low quality units and… Read Full Review

Smartchippy's Response to marting12345678's Review

Written on: 07/11/2015

This company actually made you pay for the kitchen?????

Isn't that normal?
I have never been into a shop, and received goods or services without payment upfront?

I am sorry to hear somebody vandalised half your kitchen.
Did the police arrest the chancers?
I hope the reviewed company replaced the vandalised units at a good price?

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★☆☆☆☆

“Balls up from start to finish!£9000.00 down the...”

Written on: 05/11/2015 by HopeSchmidt465 (1 review written)

Balls up from start to finish!£9000.00 down the drain.broken units,damaged worktops,poor quality appliances at top prices,fitters hungover from the night before.biggest disaster since w.w.2! nobody interested after I paid my money.what a bunch… Read Full Review

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★★★★★

“Kitchen supply and installation”

Written on: 01/11/2015 by ericpann (0 reviews written)

Having shopped around for a new kitchen, we were generally of the opinion that we were just being sold various versions of standard cupboards with slightly differing finishes by salesmen who could not give us answers to questions that would give us confidence in their products. We decided to give Magnet Kitchens in Stafford a visit and from the outset they gave us the confidence in their products and the fitters that they employed to carry out the installation. We were kept fully informed of… Read Full Review

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★★★★★

“Great Service from MAGNET KITCHENS”

Written on: 01/11/2015 by Madilynnt361 (1 review written)

Recently purchased a new fitted kitchen from Magnet and they were responsible for the planning with my input which was always listened to and advice given. I was extremely pleased with this service. Also the project manager appointed by Magnet to co-ordinate the various works, was very efficient, friendly and could not have been any more helpful. Very pleased with the end result and would recommend Magnet(Dundee) to anyone… Read Full Review

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★★★★★

“Top rate service from start to finish!”

Written on: 28/10/2015 by Jaxy (1 review written)

From planning to price negotiation then preparation to fitting and finish we truly received a top rate service and are confident that, if needed, though highly unlikely to be required, will receive a great aftercare service. The kitchen planner was helpful, knowledgable and always contactable. The delivery drives, courteous, speedy and careful. The fitter, AMAZING!! worked with precision and care. The outcome was the exact kitchen we wanted. We are very pleased customers. The kitchen was… Read Full Review

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★★★★★

“new fitted magnet kitchen”

Written on: 28/10/2015 by olly666 (0 reviews written)

Ordered new kitchen from Magnet, shop staff were very helpful and accommodating placed order, kitchen was fitted, no problems. was able to contact shop staff easily to ask any questions. nothing was too much trouble, very friendly and straight forward… Read Full Review

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★★★★★

“choose kitchen sit back and relax”

Written on: 28/10/2015 by llasaapso (1 review written)

extremely pleasant experience from walking into the showroom to our finished kitchen. All staff were friendly but not overpowering. Just choose your kitchen style then approve design and from there unless you have any queries it is all taken care of even down to the ordering of a skip… Read Full Review

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