Magnet Reviews - www.magnet.co.uk

★★★☆☆
3.1 / 5
634
53% of users recommend this
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Latest Reviews

★★☆☆☆

“Over promised under delivered”

Written on: 14/10/2017 by JaneJeal (1 review written)

Started well, delay in work top ( no fault of Magnet) ment the Magnet fitter employed his 2 less experienced sons. Trims and plinths look poor and are still not fitted well dispite having further promises of an experienced fitter. Wine fridge was to tall and therefore needed to purchase another one,now fitted it's not working. floor has now been relayed by a private company as it was uneven all over and uncomfortable to walk on. Magnet recommended their fitter to carry out all works required… Read Full Review

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★★★★★

“Good quality kitchen well fitted”

Written on: 05/10/2017 by Thaddeus455 (1 review written)

I am very pleased with the new kitchen, it looks great and is well fitted… Read Full Review

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★★★★★

“Quality, Service and Great Price”

Written on: 03/10/2017 by JJHaswell (1 review written)

From the first visit to the showroom until the kitchen was delivered the whole experience was first class.Kitchen design was quick and easy and we obtained exactly what we wanted. Delivery date was as stated at order time and the delivery men were first class. All kitchen units were checked and placed exactly where we wanted them. The kitchen was fitted quickly and easily by my son with no problems. The quality of the kitchen is fist class. Service and customer care is also first class. We… Read Full Review

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★★★★★

“very impressed - Stevenage branch”

Written on: 01/10/2017 by senoj1986 (1 review written)

We used Magnet Trade to buy a kitchen for a new extension. The person I dealt with at the Stevenage branch was amazing throughout the process. During planning she advised us and recommended sensible solutions to best maximise our space, without pressure. We used an outside company to fit the kitchen as part of wider building work, however that said the person I dealt with made a trip to our property to measure up and double check everything fits before we placed the order. Now the kitchen… Read Full Review

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★★★★★

“Magnet Kitchen Amersham Branch”

Written on: 08/09/2017 by 54Torres (1 review written)

We found Magnet in Amersham excellent to deal with. Their staff were very helpful and knowledgeable and able to work with us to design the kitchen refit down the smallest detail. The Amersham Showroom was very well equipped and laid out with a large range of installations and fittings. The fitter visited us before the installation to go through the installation which gave us confidence. Everything was delivered on time the week before the installation. The fitter did an excellent job and had… Read Full Review

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★★★★★

“impressed with magnet”

Written on: 30/08/2017 by 281Bowers (1 review written)

very impressed with magnet, purchased a kitchen from them at the Durham store, they were great to deal with with no pressure to buy which i like. even when we changed our minds on a couple of things they changed them no hassle at all, well recommended… Read Full Review

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★★★★★

“Thank you Magnet ”

Written on: 30/08/2017 by Simmonsgf169 (1 review written)

What can I say, I was totally impressed with my experience with Magnet, I want to say a massive thank you to Winston at the Romford Branch, he was faultless and the measurements where spot on and even though we were out of the country during the install, he spoke to my builder and handled any issues/quieries etc. The kitchen itself looks amazing and we couldn't be happier than we are; since having the kitchen installed, two of our friends have fell in love with the style and colour ( grey ) and… Read Full Review

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★★★★★

“Love My Kitchen”

Written on: 30/08/2017 by vuO'Brien354 (1 review written)

Very pleased with customer service,units are very well made.love my kitchen… Read Full Review

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★★★★★

“Kitchen cabinets and flooring from MAGNET”

Written on: 31/07/2017 by HelenFromAmersham (1 review written)

I bought cabinets for my new utility room, flooring for the kitchen and dining rooms at newly opened branch in Amersham. Great service and attention to details. All my requests were considered, prices were great and quality of products was very good. I am happy to recommend this company… Read Full Review

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★★★★★

“magnet kitchens Dunfermline”

Written on: 25/07/2017 by Liverton (1 review written)

We were so pleased with the help and advice we were given by Jen at the Dunfermline Magnet Kitchen showroom,very friendly indeed,just couldn't help us enough,and thanks for that.The Magnet kitchen looks superb. The fitters Craig Adam Joinery very really good as well there workmanship was top quality,very neat very tidy and very importantly always on time starting and finishing the job as they had estimated. Thanks again to both Jen of Magnet Kitchens and Craig Adam Joinery brilliant job… Read Full Review

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★★★★★

“Superb quality kitchen”

Written on: 12/07/2017 by GarrieEyley (1 review written)

The quality of the kitchen was superb and the attention to detail of the installation was excellent. The first Magnet kitchen we bought was 30 years ago and has just been replaced. I would recommend bth Magnet and the fitters to anyone… Read Full Review

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★★★★★

“Fantastic service!”

Written on: 28/05/2017 by Jabbas1 (1 review written)

Faultless service from our kitchen planner,to our installation engineer. Very polite, tidy and hardworking, nothing too much trouble, a very professional service and would recommend Magnet. R & R, Hardwick, Cambridge… Read Full Review

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★★★★★

“Excellent customer service.”

Written on: 25/05/2017

The customer service from the start of the process right up to the end was fantastic. The Magnet kitchen fitters attention to details made all the difference, as we have a well fitted, high spec looking kitchen… Read Full Review

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★★★☆☆

“I'm pleased with the units but the fitting I'm not. I...”

Written on: 15/05/2017 by moderngirl27 (1 review written)

I'm pleased with the units but the fitting I'm not. I have had issues with the fitters who have left the company. The fitting of my washer and dish washer are too tight. The fitting cut my plug of my washing machine and when fixed was not a proper connection. If not noticed by me I would have had a gaping hole where an old pipe was left open which could have caused vermin to enter behind the units… Read Full Review

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★★★★★

“Fantastic fitted kitchen ! ”

Written on: 05/05/2017

From showroom to fitting every thing was perfect !! Extremely helpful and very efficient in store, design was fantastic, our every need was catered for,delivery was quick and with no delays.The quality of our fabulous kitchen is superb....thank you so much,our intergrated appliances are fantastic and the slow closing cupboards and drawers and brilliant ! we will highly recommend Magnet to all our friends and family… Read Full Review

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★★★★★

“Really positive experience”

Written on: 04/05/2017 by EmmettPike268 (1 review written)

Right from the beginning at the design stage, when she listened carefully to what we envisaged, and made a super plan, through to the paperwork and subsequent installation, we have been absolutely impressed. We are delighted with our new kitchen. Thank you… Read Full Review

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★★☆☆☆

“Appalling customer service”

Written on: 29/04/2017 by Nic.2006 (1 review written)

I honestly think magnet have the worst customer service and complaints handling that I have ever experienced. There was an error on my delivery, and 2 errors on my order. I had to resolve all 3 myself. I made an official complaint, received a response but wasn't happy with it. Since then, I have been ignored! I posted a review on trust pilot, to which they replied on line asking me to email my details over, and still nothing! That was months ago. I've asked numerous times for a copy of their… Read Full Review

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★★★★☆

“The initial service and delivery were excellent, the...”

Written on: 28/04/2017 by nuMcHugh473 (1 review written)

The initial service and delivery were excellent, the quality of the units were very good, I had arranged my own fitters who did a very good job, despite a measurement mistake by Magnets Kitchen designer, he had put the width of our kitchen at 3.3 metres where the size supplied was actually 3,2 metres, a mistake of 10 centimetres which could have been a complete disaster, luckily my fitters eventually got round this by dismantling the units already fitted and taking out a corner post… Read Full Review

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★★★★★

“Lincoln branch of Magnet were excellent”

Written on: 26/04/2017 by 461Richardson (1 review written)

Lincoln branch of Magnet did everything we asked and more. Helped design and saw the whole project through was excellent. The fitters he helped us choose were very good and even came back to adjust a minor problem. I always thought Magnet were expensive, but happily surprised. There is probably cheaper around, but you sometimes get what you pay for… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 17/04/2017 by scouch (1 review written)

Excellent customer service, and whilst there were some minor problems along the way they were all sorted with no complaints… Read Full Review

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