Sharps Bedrooms Reviews - www.sharps.co.uk

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Latest Reviews

★☆☆☆☆

“BEWARE They got no issue breaking the contract after...”

Written on: 26/05/2015 by 429Compton (1 review written)

I have placed an order last month with your designerl. A deposit was taken and the surveyor visit was arranged for early May. Surveyor did show up and advised that the office will call for installation dates, which they did. Installation was arranged. I followed up with the installation department before the date just to confirm again. They suggested that this is now a technical issue and that I should call the sales department which I did. Initially the lady in the sales department in South… Read Full Review

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★★★★★

“Fitted wardrobe and drawer unit”

Written on: 16/05/2015 by Cooneybm92 (1 review written)

I was very impressed with the service and fitting from start to finish. The product is excellent quality and the fitter was polite and courteous. I would certainly recommend Sharps for fitted furniture. … Read Full Review

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★☆☆☆☆

“Expensive flat pack ”

Written on: 30/03/2015 by Nicki71 (1 review written)

I went to look at the show house at the local diy shop I explained that I was after a wordrobe for over my stairwell and wanted a tough price, I tried to explain I sidnr want somwone to come if it's going to be expensive I was told that it would be cheap as they were giving 50% off + 15% extra if I ordered in March. Wel the designer did a drawing for wordrobe 1m wide with 2 doors 1 side there was to be 50cm hanging space and 50 cm shelving this was going to have 4 shelfs The price for this… Read Full Review

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★☆☆☆☆

“SHARPS HARD SELL & Megabucks price tag”

Written on: 26/03/2015 by Destineew488 (1 review written)

The whole experience made me feel deeply uncomfortable, I wanted two rooms fitted with wardrobes but am currently just in the quote stage and always shop around to make sure I get good value for money, when the terrifying woman called from the SHARPS sales centre I explained this to her and she assured me that was fine! So, the appointment - the Sharps salesperson/interior designer was pleasant enough but he spoke so quickly I could barely follow him. He hammered off drawings and ideas here… Read Full Review

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Disgustedwithsharps's Comment

Written on: 20/05/2015

You got off light, lucky for you you didn't actually commit to this, sadly we did and gave them just short of six grand for the privilege! Sadly our experience is not at all unique from the reviews I've been reading. Poor and inept pre-sales and design, pushy salesmen, sub standard workmanship which has required multiple visits to try and rectify, abysmal post sales support (if I had a pound for every time they've said sorry it would have paid for the bedroom).

Every time we are told someone will ring us back they never do and we have to chase them. They consistently deliver the wrong parts so the fitter has to come back time and time again, each time we have to take time off work and clear the room out. They leave all the rubbish they don't use including all the wrong doors and panels they delivered, outside your house for you to dispose of yourself.

We are still awaiting contact from a field service manager to visit us and inspect their poor workmanship, this whole sorry affair has been going on since January, it's now over halfway through May!!

If you want a thoroughly shoddy job carried out with a great deal of hassle and disruption at at totally inflated price then I recommend Sharps every time. If you want a quality job done well I'd advise you avoid them like the plague. Look out for them on the wall of shame on Watchdog, they should get star billing!

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★☆☆☆☆

“Terrible Customer Service do not use Sharps”

Written on: 16/03/2015 by card1234 (1 review written)

I have had terrible customer service from sharps, never calling to book surveyors, then surveyor not turning up with no apology. Having to wait weeks to re-book with no phone calls and no returned calls. Now fitting well over a month late and still no surveyor. Already paid a deposit, luckily on a credit card, requesting deposit refund and cancellation of order. Do not use sharps bedrooms… Read Full Review

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★★★★☆

“NO MORE CLUTTER”

Written on: 23/02/2015 by bibiandshah65 (1 review written)

My Sharps built in Bedroom Wallrobe is the best as me and the wife do not have to waste time looking,for what to wear as everything has its own place.......really happy thanks Sharp.. … Read Full Review

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★☆☆☆☆

“A really painful experience”

Written on: 20/02/2015 by Ray494 (1 review written)

For our new born coming we ordered quite a bit of work to be carried on from Sharp Bedroom. We decided to go with them because we decided to trust a big brand even if more expensive. At first we thought they were behaving professionally, this until the moment of fitting our order. Everything that could have been done wrong... It actually went. Wrong measurements lead to have to rethink the entire design, wrong handles, useless elements not fitting with the given brief, a true nightmare. After a… Read Full Review

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★★★★★

“Good service”

Written on: 16/02/2015 by Familyfunday (1 review written)

Very helpful and good service… Read Full Review

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★★☆☆☆

“Patronising”

Written on: 06/02/2015 by Twiglet_1 (1 review written)

My experience with the Sharps sales team was so poor that I took my business elsewhere. I was Finishing a major renovation project, and wanted wardrobes for my own dressing room. I called Sharps who were insistent that my husband should be present at the consultation, when I declined, they stated that they would not offer me a weekend or evening appointment unless my husband would be there! I went ahead for a daytime appointment and took time off work to meet the sales consultant. He was… Read Full Review

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★★★★★

“Complete Satisfaction”

Written on: 31/01/2015 by Michael78 (1 review written)

Work undertaken in a professional manner and final result just what we asked for. Highly recommended… Read Full Review

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★★★★★

“ A very delighted customer”

Written on: 08/01/2015 by Alexis41 (1 review written)

From my initial meeting with the design consultant to the final installation of my lovely bedroom furniture, I have nothing but praise for the enthusiasm of the employees involved,the quality of the materials used and the efficiency of the installation. Everything was and is perfect. … Read Full Review

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★☆☆☆☆

“condensation”

Written on: 29/12/2014 by drudge (1 review written)

condensation Dont have wardrobes fitted by Sharp if going around a chimney in a bedroom. We did and the condensation is terrible. Sharps response is fit a dehumidifier. No one pointed this out when they took the order this problem, and now dont want to know. Still not resolved, Sharps think your stupid all i get is " lifestyle problem"… Read Full Review

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★☆☆☆☆

“Sharps wardrobes .....Avoid”

Written on: 18/12/2014 by Emmy24 (1 review written)

After deciding to go with sharps for a fitted wardrobe I awaited the reps visit. Once a price was agreed we awaited the surveyor who's responsibility was to take down all the measurements. Then a phone call to say stuff was being delivered on a Thursday and being fitted the following Monday (yehhhh). However whilst delivery they managed to totally damage all the paint work on my stair bannisters and was unable to take two large pieces of wood upstairs and so had to be left in the living room… Read Full Review

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Agedman's Comment

Written on: 30/12/2014

You have my sympathy. I never got that far with Sharps. I asked their salesman to leave our home after about 15 mins. In fairness to him, he did ask about the staircase presumably with a view to if they could get the materials up the staircase so I am surprised your salesman and surveyor did not check this but they are on commission and it is not them that install so they do not care. Makes you wonder how, considering in a house, 99% of the bedrooms are upstairs, how they ever do any installation if this is a problem for their product.

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★★★★☆

“fitted wardrobe”

Written on: 16/12/2014 by speedyhelena (1 review written)

Excellent service Excellent quality of fitted product Excellent fitter Negative - person to came to measure and present product. He seemed to have made up his mind that we were not going to buy a product and was quite negative until he realized we were prospective customers. … Read Full Review

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★★☆☆☆

“Post Fit problems ”

Written on: 05/12/2014 by Taylorha301 (1 review written)

Had a 4 door sliding bedroom wardrobe fitted 19th February 2014. At first everything was fine. In mid June two of the doors wouldn't open, the runners at the top were faulty. A fitter came out and again all was OK.In November one of the doors developed cracks at the bottom. Sharps insisted this was 'fair wear and tear' A letter of complaint was not answered after two weeks. Then another door developed cracks at the top and bottom. Rang the 'customer service dept' to be told this was fair wear… Read Full Review

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★☆☆☆☆

“Never Even Got To A Price !”

Written on: 26/11/2014 by AbramWright437 (1 review written)

I arranged via the in-house showroom of Sharp's at Homebase, Wigan for a design/sales person to come to my home to give me a design and prices for several sliding door wardrobes to be fitted in our new home currently being built. The person arrived late but did have the decency to phone ahead to say he was stuck in traffic which I though was fair enough. So the first thing I noted when he arrived was Sharp's, unlike all other fitted bedroom companies I have been in touch with, did not use CAD… Read Full Review

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★★★★☆

“sliding wardrobes”

Written on: 14/11/2014 by lizmayes1 (1 review written)

The fitter made an excellent job of fitting the wardrobes and made some adjustments for me on day two when I wanted minor design changes. I am extremely pleased with the quality of the doors and fitting. It has transformed my bedroom and provided me with the necessary storage required. They have been admired by friends and family and I have recommended Sharps to them. The only drawback is that even though the doors are bespoke and the shelves etc are made to measure, other units are fixed like… Read Full Review

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★☆☆☆☆

“Awful, Awful, Awful”

Written on: 29/10/2014 by Elvisa263 (1 review written)

If anyone is thinking of having a Sharps bedroom fitted, please take my advice and save your money. I have had nothing but trouble with Sharps from start to finish. The installation which should have taken 2 days ended up taking 5 months. Don't get me wrong the fitters are ok, its customer service. Well I wouldn't call it a service. No one knows what they are doing, you speak to one person and they tell you something, next day you speak to someone else and they have a different story. and… Read Full Review

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Disgustedwithsharps's Comment

Written on: 21/05/2015

This exactly mirrors the terrible service we've had from these rogue traders, if I had to rate them on how 'sorry' they were I'd have to give them ten out of ten, it's all I've had from them. Eveytime I call them to complain about the latest outrage they tell me how 'very sorry' they are, but nothing gets done. Each time I call them it's as if they've never heard of me and my problems, even though this has been going on for over five months, I have to explain everything again to the person I get through to (a different person each time).

They deliver the wrong items for the fitter, our fitter got aggressive with us when we reported his incompetence to head office and had to be replaced, the work was carried out in a very shoddy manner, they make a huge mess and leave all they're rubbish behind for you to clear up and get rid of...I could go on like this for ever but I won't. We've now reached the stage where they are ignoring us altogether, not returning calls or responding to our emails.

The big message here folks is AVOID SHARPS LIKE THE PLAGUE!! And please tell everyone you know to do the same. They are overpriced and incompetent, shop around and get a local independent trader to do the work, you'll get a much better job done at less than half the price.

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★★★★★

“Bedroom and storage cupboards”

Written on: 27/10/2014 by Enzod268 (1 review written)

From the shop staff to the home salesman to the home planner to the fitter; they were all professional and did a good job. The finish was excellent and made good use of some awkward space. The cost was high, but I hope that this would be comparable with other companies individuals of a similar quality… Read Full Review

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Discorabbit's Comment

Written on: 31/10/2014

Hi, I'm considering using Sharps but am concerned after reading many comments on this site and others from very disappointed customers. Since you were happy - do you remember the name of your designer and fitter? I could try and request them by name for my little project?

Also, would you mind giving me a little more detail on what you got for your £3,600? Thank you!

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★★★★☆

“Sliding wardrobes”

Written on: 26/10/2014 by BrysonWaugh (1 review written)

Beautiful finish to our bedroom… Read Full Review

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