Sharps Bedrooms Reviews - www.sharps.co.uk

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Latest Reviews

★☆☆☆☆

“Sharps wardrobes .....Avoid”

Written on: 18/12/2014 by Emmy24 (1 review written)

After deciding to go with sharps for a fitted wardrobe I awaited the reps visit. Once a price was agreed we awaited the surveyor who's responsibility was to take down all the measurements. Then a phone call to say stuff was being delivered on a Thursday and being fitted the following Monday (yehhhh). However whilst delivery they managed to totally damage all the paint work on my stair bannisters and was unable to take two large pieces of wood upstairs and so had to be left in the living room… Read Full Review

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★★★★☆

“fitted wardrobe”

Written on: 16/12/2014 by speedyhelena (1 review written)

Excellent service Excellent quality of fitted product Excellent fitter Negative - person to came to measure and present product. He seemed to have made up his mind that we were not going to buy a product and was quite negative until he realized we were prospective customers. … Read Full Review

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★★☆☆☆

“Post Fit problems ”

Written on: 05/12/2014 by Taylorha301 (1 review written)

Had a 4 door sliding bedroom wardrobe fitted 19th February 2014. At first everything was fine. In mid June two of the doors wouldn't open, the runners at the top were faulty. A fitter came out and again all was OK.In November one of the doors developed cracks at the bottom. Sharps insisted this was 'fair wear and tear' A letter of complaint was not answered after two weeks. Then another door developed cracks at the top and bottom. Rang the 'customer service dept' to be told this was fair wear… Read Full Review

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★☆☆☆☆

“Never Even Got To A Price !”

Written on: 26/11/2014 by AbramWright437 (1 review written)

I arranged via the in-house showroom of Sharp's at Homebase, Wigan for a design/sales person to come to my home to give me a design and prices for several sliding door wardrobes to be fitted in our new home currently being built. The person arrived late but did have the decency to phone ahead to say he was stuck in traffic which I though was fair enough. So the first thing I noted when he arrived was Sharp's, unlike all other fitted bedroom companies I have been in touch with, did not use CAD… Read Full Review

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★★★★☆

“sliding wardrobes”

Written on: 14/11/2014 by lizmayes1 (1 review written)

The fitter made an excellent job of fitting the wardrobes and made some adjustments for me on day two when I wanted minor design changes. I am extremely pleased with the quality of the doors and fitting. It has transformed my bedroom and provided me with the necessary storage required. They have been admired by friends and family and I have recommended Sharps to them. The only drawback is that even though the doors are bespoke and the shelves etc are made to measure, other units are fixed like… Read Full Review

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★☆☆☆☆

“Awful, Awful, Awful”

Written on: 29/10/2014 by Elvisa263 (1 review written)

If anyone is thinking of having a Sharps bedroom fitted, please take my advice and save your money. I have had nothing but trouble with Sharps from start to finish. The installation which should have taken 2 days ended up taking 5 months. Don't get me wrong the fitters are ok, its customer service. Well I wouldn't call it a service. No one knows what they are doing, you speak to one person and they tell you something, next day you speak to someone else and they have a different story. and… Read Full Review

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★★★★★

“Bedroom and storage cupboards”

Written on: 27/10/2014 by Enzod268 (1 review written)

From the shop staff to the home salesman to the home planner to the fitter; they were all professional and did a good job. The finish was excellent and made good use of some awkward space. The cost was high, but I hope that this would be comparable with other companies individuals of a similar quality… Read Full Review

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Discorabbit's Comment

Written on: 31/10/2014

Hi, I'm considering using Sharps but am concerned after reading many comments on this site and others from very disappointed customers. Since you were happy - do you remember the name of your designer and fitter? I could try and request them by name for my little project?

Also, would you mind giving me a little more detail on what you got for your £3,600? Thank you!

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★★★★☆

“Sliding wardrobes”

Written on: 26/10/2014 by BrysonWaugh (1 review written)

Beautiful finish to our bedroom… Read Full Review

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★☆☆☆☆

“AWFUL CALL CENTRE CUSTOMER CARE”

Written on: 13/10/2014 by CONNOR1105 (1 review written)

PROMISED SHADE OF UNITS TO MATCH EXISTING FURNITURE.. WRONG SHADE SUPPLIED...NO ONE RETURNS YOUR CALLS... WHEN YOU EVENTUALLY SPEAK TO SOMEONE THEY ROBOTICALLY STATE CONTRACT COMPLETION NO EXCHANGE NOT INTERESTED.... CALL AND GET IGNORED...WRITE AND BASICALLY GET CALLED A LIAR... REFER TO CREDIT CONTROL AND DEAL WITH A VERY CURT WOMAN WHO HAS ZERO COMPREHENSION OF CUSTOMER CARE. I had a site survey carried out by a regional installations manager for Sharps that clearly states that the wrong… Read Full Review

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★★★★★

“I am so pleased, Got Under stairs wardrobe and one...”

Written on: 28/09/2014 by Abdullarasul (1 review written)

I have a good experience with sharps. They are professional. They delivered exactly what they said. The sharps fitter worked extremely hard and completed the job within less than 2 days. We are very happy with the service and the product as well… Read Full Review

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★★★★★

“very pleased with the buy!”

Written on: 28/09/2014 by Nina250 (1 review written)

It was quite higher than our planned budget. We were a bit cautious. But at the end, its money well spent. The whole process was so smooth. We are very happy with the end product… Read Full Review

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★★★★☆

“Very happy with our lovely Sharps wardrobes”

Written on: 28/09/2014 by cnewton (1 review written)

We were very impressed with the sales lady in store and she promptly arranged for a surveyor to visit us as we had some awkward areas in our bedroom. The designer then came to measure up and advise us on the most suitable design for our bedroom. She took her time to listen to us and advised us on what features and style would suit us best, whilst keeping costs within our budget. The fitter was very friendly, professional and arrived on time each day. He paid great attention to detail and kept… Read Full Review

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Discorabbit's Response to cnewton's Review

Written on: 31/10/2014

Hi, I'm considering using Sharps but am concerned after reading many comments on this site and others from very disappointed customers. Since you were happy - do you remember the name of your designer and fitter? I could try and request them by name for my little project?

Also, would you mind letting me know how much you paid for your three door and two door sliding mirror wardrobes? Thank you!

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★★★★★

“Love my new bedroom”

Written on: 26/09/2014

Very pleased with the service from all the staff at Sharps from the salesman to the fitter.I was able to chose a design specifically suited to my budget and with very helpful advice and am delighted with the end result… Read Full Review

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★★★☆☆

“Bedroom good but design stage needs improvement”

Written on: 26/09/2014 by Grenfell (1 review written)

Despite being a surveyor myself, I found it very difficult to understand the design being recommended and my own ideas were being argued against. Subsequently the very helpful fitter helped to incorporate the changes which were simply positioning. There was an internal dispute about part of the design which was unhelpful and delayed the job despite signing up on Day 1. The plans provided were a sketch; it would have helped the electrician if accurate measurements had been provided. Overall… Read Full Review

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★★★★☆

“Good quaity service”

Written on: 25/09/2014 by Sid1984 (1 review written)

Good service. Got two bedrooms done for £6.5k. Everything was very good, Only thing from stopping me giving them 5 stars is the designer made a small mistake regarding the size of the jewelrey tray. Took the fitter 3 full days to do the work which was quite effective. Mr Sida Ji and Mrs Ji… Read Full Review

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Discorabbit's Response to Sid1984's Review

Written on: 31/10/2014

Hi, I'm considering using Sharps but am concerned after reading many comments on this site and others from very disappointed customers. Since you were happy - do you remember the name of your designer and fitter? I could try and request them by name for my little project?

Also, would you mind letting me know what you got in the two bedrooms for you £6,500? Thank you!

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★★★☆☆

“Brilliant product not the best service”

Written on: 25/09/2014 by RicardoO'Reilly68 (1 review written)

We bought fitted wardrobes for our bedroom - very pleased with the end product with the exception of a fitted headboard which was not as described in terms of the finish. They did however give a refund after some aggro! Service in the home wasn't the best as we were misled on the finance deal - make sure you haggle lots and don't believe everything you are told!… Read Full Review

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★★★★☆

“Good service, quality product”

Written on: 24/09/2014 by Tonbridge_Mum (1 review written)

We were very impressed with the service from the designers that came to measure up the bedroom and advise on design. The fitter was professional, careful of the house and produced a good strong smart-looking wardrobe. I would have given 5 stars except for a few annoying points- first, we were continually asked to sign disclaimers to say that nothing had been damaged (not only the pieces of wardrobe when delivered and the interior of our house but even the driveway), second, arranging a date… Read Full Review

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★★☆☆☆

“very poor customer service”

Written on: 23/09/2014 by unhappydeb (1 review written)

Great salesman. Ok fitter. Useless customer service and no communication skills at all from most of the call center staff. Quick to call/attend/call back until they have the deposit. Surveyor did not turn up - 5 phone calls to establish why and when a new one would be coming 4 out of 5 calls not returned despite repeated promises to do so. Faulty door reported on day of fitting multiple calls not returned and email not acknowledged. Fitter now due to come back next week but still no apology… Read Full Review

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★★★★★

“Very impressed”

Written on: 21/09/2014 by ci_macdonald (1 review written)

Had fitted wardrobes with sliding doors installed in our master bedroom. The whole process was handled professionally at each stage, from initial consultation to installation. The free quote service was relaxed, customer centred and didn't have any of the usual pushy sales tactics adopted by other companies. The order progressed on schedule, I was kept up to date at each stage and the actual installation was completed in one day, no mess and to the highest of standards. Would highly recommend… Read Full Review

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★☆☆☆☆

“BAD BAD company”

Written on: 21/09/2014 by Cristale33 (1 review written)

A company like this can't be allowed to exist. Read this review and do not provide them your business. The designer was very professional and friendly. He provided a great service and if only the company was as good as him, then their "customer service" would be of some good - but it isn't!! The surveyor who then came along next was a reasonable guy, nothing spectacular. He expected me to pay for his parking, or to look after his van, to avoid parking tickets - I work in a professional… Read Full Review

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