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| Customer service | 6.7/10 |
|---|---|
| Value for Money | 2.7/10 |
| Reviewer Rating | 3.3/10 |
| Overall Rating | 5/10 |
Full review by
Amanda Jayne Clegg![]()
on 8th Mar 2008
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User Rating : 1
Respect :
0
Good Points: Ignorance brings peace of mind. I suppose!
Bad Points: High excess do not pay out for euthanasia costs. Put premiums up each year with no cap, so you should hope that your pet doesn't get too old!!!!!!
General comments: Used More Than for over 10 years never made a claim one. My monthly premiums went up each year till it got up to £20. Then my cat had to be pts. Not a pleasant experience as you can imagine. When he finally did become ill I thought no expense spared as I was insured. Out of hours surgery, x-ray and diagnosis and eventually euthanasia totalled £150. Payout by More Than? A big fat 'NOTHING'.Why? because although my cat had to be put to sleep, and I needed to cancel the policy, I still had to pay for the rest of the year and this came to more than the claim. Oh and by the way they wouldn't pay for the euthanasia costs at any rate!Thanks for nothing More Than.
Amanda Jayne Clegg's review and ratings | 164 words
Review by
Plumage
on 26th Oct 2007
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User Rating : 9
Respect :
0
I would recommend More Than Pet insurance as the customer service is excellent and they are very quick to settle claims. They had a complicated access policy which was expensive but this has been put right now.
Plumage's full review | 37 words
Review by
vickyJ1980![]()
on 25th Apr 2007
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User Rating : 0
Respect :
+1
Many people take out a More Than insurance policy because it has a good level of media coverage. Many people however, do not look into the small print of this company. Firstly, the main bone of contention is More Than's Pet insurance excesses. A young dog has an excess of 75.00 (or 15%, whichever is the greater). The excess in brackets is in teeny tiny print, and no body notices it until they make a claim and get the shock of their lives if it's a big one. Percentage excesses are bought in ...
vickyJ1980's full review | 255 words | 2 comments added.

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